Comfort Inn Detroit Downtown

Hotels
Comfort Inn
7 (230 reviews)
1999 E Jefferson Ave, Detroit, Michigan, 48207 , Detroit , US

Facilities

Free breakfast
Fitness facilities
Fireplace in lobby
Free WiFi
24-hour front desk
Continental breakfast
Elevator
Fitness facilities
Fireplace in lobby
Free breakfast
See all facilities

Review Highlights

Pros:
Friendly staff
Good buffet breakfast
Cons:
Dirty rooms
Safety concerns in location

Categories

Cleanliness
4.96
Rooms frequently mentioned as dirty with issues like mold and unpleasant odors.
Service
8.93
Staff was consistently noted as friendly and helpful, providing good service.
Location
7.47
Closeness to attractions but concerns about safety in surrounding areas.
Room Quality
5.92
Rooms noted as old and in poor condition, but some positive comments about comfort.
Amenities
6.95
Limited amenities mentioned; breakfast was noted positively but other facilities were lacking.
Value for Money
6.41
Considered worth the price paid, though many guests expressed dissatisfaction.
Food and Beverage
7.96
Breakfast received positive remarks while other food options not frequently mentioned.
Overall Experience
7.43
Mixed sentiments overall with some satisfaction and significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 14:53

Property Description

Experience the heart of Detroit at our welcoming Comfort Inn Downtown, where comfort meets convenience.

Unmatched Amenities
Enjoy our fitness center to stay active or unwind by the cozy fireplace in our lobby. With complimentary wireless internet, you’ll always be connected, making it perfect for business or leisure.

Delicious Dining Options
Savor American cuisine at Mainstreet Coney, or grab a quick snack at our on-site coffee shop/café. Don’t forget to relax with a refreshing drink at the bar/lounge before heading to bed.

Comfortable Accommodations
Retreat to one of our 77 air-conditioned rooms, equipped with refrigerators and microwaves for your convenience. Each room offers complimentary toiletries and entertainment options, ensuring a delightful stay.

Book now to elevate your Detroit experience at Comfort Inn Downtown!

Important information:

  • Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • A car is not required for transportation to and from this property.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTW

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)

See all policies

Location

Guest Reviews

7
Based on 230 reviews
Cleanliness: 4.96
Service: 8.93
Location: 7.47
Room Quality: 5.92
Amenities: 6.95
Value for Money: 6.41
Food and Beverage: 7.96
Overall Experience: 7.43
N
Nicholas partner
2
Pros:

The elevator is broken. The TV in our room is broken. It smells like Marijuana all throughout the hotel. Someone also tried fighting the cops in the lobby and got arrested while we were checking in.

2025-10-12 via Nuitee
S
Shana family
6
Pros:

Property is definitely dated, elevator was down during our stay but the man at the front desk was very kind and the free breakfast was great! Just needed a cheap hotel overnight close to downtown and this fit the bill.

2025-10-12 via Nuitee
T
Theresa friends
4
Pros:

We expected the inside rooms to be fairly poor and we were right. Hair and dust in the heater/air con, carpet very stained - leave your shoes on. Smell in hallway. Upside, just a place to sleep for night was ok and Rich the shuttle guy AND the front office staff are excellent. Breakfast area and room nice - basic selection but appreciated. Fairly safe area.

2025-10-06 via Nuitee
G
Gregory family
6
Pros:

Shuttle driver Rich was great!

2025-10-05 via Nuitee
M
Mike
10
Pros:

Staff at the front desk were amazing to deal with super friendly and pleasant! Sleeping beauty was my favourite! lol

2025-10-05 via Nuitee
W
Whalen partner
2
Pros:

The room smells I checked in and left and booked a room at another hotel I just took a loss on my money

2025-10-05 via Nuitee
Y
Yvonne friends
4
Pros:

Room was dirty. Comforter was filthy and not changed. Mold in bathroom with flaking paint. Elevator is broken. Housekeeping carts in the hallway to stairs that didnt move during our stay. Don't be fooled by the lobby, the rooms are gross

2025-10-05 via Nuitee
J
Jennifer partner
8
Pros:

Manager awesome. Explained about shuttle. Breakfast good however everyone and their brother decided to come and eat at once. Had someone parked at waffle station making waffle after waffle. Out of coffeee had to wait and was done eating before could get coffee. Gal was very nice...it was lions game day so lots of people. Was nice they had ubc outlets in breakfast area..but none in rooms..had to use one on room tv..but very very slow charge. I would stay again.

2025-09-30 via Nuitee
D
David friends
8
Pros:

Great customer service. Employees were all great. Friendly check-in and check-out. Room was clean and comfortable. Hotel provides a shuttle to Ford Field, casinos etc. Neighborhood around hotel had multiple homeless people and there is limited dining options. Overall this a solid hotel and I will stay again.

2025-09-29 via Nuitee
J
Julia friends
8
Pros:

Nice Staff, Elevator was broken

2025-09-29 via Nuitee
M
Michael family
6
Pros:

2025-09-29 via Nuitee
T
Tyler
10
Pros:

Clean rooms, friendly staff

2025-09-28 via Nuitee
G
Georgina friends
10
Pros:

This hotel was a hidden gem. The buffet breakfast was top-notch.

2025-09-27 via Nuitee
J
Jaskaran
4
Pros:

Old and dirty rooms. It’s OK if you wanna travel alone and save some money but definitely not travel for comfort or with family. The service was nice. The guy who checked me in is lovely, but they need to upgrade their rooms because right now they’re in terrible conditions.

2025-09-25 via Nuitee
W
William
6
Very Disappointed
Pros:

The facility was very dated. The area was sketchy.
Random people loitered at the entrance. My final comment is that someone was in the parking lot Blasting music at 1am.

2025-09-24 via Nuitee
M
Myra L partner
6
Pros:

Very noisy. Surrounding area , not that safe.
Restaurant gone.
The staff was great though!

2025-09-23 via Nuitee
D
David
8
Pros:

Front desk clerk was excellent-she asked if we were going to the Tiger game and let us know about the free shuttle bus - we were thrilled. Everyone was very helpful and nice

2025-09-22 via Nuitee
M
marie
2
Pros:

This property definitely needs upgrading.

2025-09-22 via Nuitee
L
Lisa partner
10
Pros:

Great place to stay for a tigers game!

2025-09-21 via Nuitee
P
Patricia partner
2
Pros:

Did not like much except that was close to the stadium. The TV didn’t work and it took a day to fix. The elevator didn’t work. The room smelled musty and moldy. The toilets were very small. The phone wouldn’t call down to the staff. The staff wouldn’t traverse the stairs to come up and help. We asked for a refund and got a run around. It was not a good stay.

2025-09-21 via Nuitee