Arthouse Hotel

Hotels
2178 Broadway , New York , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Clean
Cons:
High urban fee
Room amenities lacking
Cleanliness issues reported

Categories

Cleanliness
8.31
Some cleanliness issues reported, particularly with the room amenities and general upkeep.
Service
9.78
Staff were helpful and responsive, especially during the resolution of issues.
Location
9.82
Great location with proximity to pastry shops, bars, restaurants, and subway access.
Room Quality
7.77
Rooms reported as small and lacking maintenance, with issues like heating not working.
Amenities
7.8
Amenities inadequately described or lacking, with complaints about additional charges for wifi and poor room services.
Value for Money
7.26
Perceived as overpriced given the quality and additional fees.
Food and Beverage
8.81
Food options were available, but some complaints over event exclusivity.
Overall Experience
9.28
Mixed reviews overall, with high points on service and location but significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:33

Property Description

Custom Artwork and Vintage Charm in Lobby:
Step into a bygone era at Arthouse Hotel, where custom artwork, an original fireplace, and a 1920’s elevator system welcome you in the lobby, setting the tone for a unique and memorable stay.

Luxurious Rooms and Amenities:
Indulge in comfort and convenience in our rooms and suites, equipped with flat-screen TVs, desks, and in-room safes. Some units even boast private balconies, offering a special touch to your Upper West Side experience.

Dining and Entertainment Options:
From Northern Italian cuisine at Serafina Bar & Restaurant to Chinese fare at RedFarm, our dining options cater to every palate. Unwind at the Arthouse Bar, inspired by speakeasies, after exploring nearby attractions like the American Museum of Natural History and Beacon Theatre.

Book now for an unforgettable stay at Arthouse Hotel, where timeless elegance meets modern comfort.

Important information:

The resort/facility fee includes the following:

Unlimited local & domestic long distance phone calls (within the USA)
Unlimited WiFi public space and Guestrooms
Unlimited use of Fitness Center 24 hours
Printing, faxing and scanning through the Front Desk
Two bottles of water in guest room day of arrival

The urban Fee doesn't provide a 'Welcome Cocktail upon arrival"

Please note a pre-authorization of USD $150 per night is required for incidentals.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs USD 89 per day.

Location

Guest Reviews

Cleanliness: 8.31
Service: 9.78
Location: 9.82
Room Quality: 7.77
Amenities: 7.8
Value for Money: 7.26
Food and Beverage: 8.81
Overall Experience: 9.28
M
Maya • couple • il
8
Very nice besides the air condition and the elevators
Pros:

Great location very clean

Cons:

Air conditioning very noisy and can not be lowered needs attention and to upgrade air conditioning system
Also the elevators are very slow and old waiting a lot for the elevator

2026-07-25 • via Nuitee
D
Dana-Alexandra • couple • de
10
2026-07-25 • via Nuitee
L
Lydia • family_with_children • ca
10
2026-07-24 • via Nuitee
N
Nosek • family_with_children • pl
8
2026-07-24 • via Nuitee
A
apex27 • solo_traveller • be
4
2026-07-23 • via Nuitee
A
Alexander • family_with_children • de
5
Nächstes Mal gern woanders
Pros:

Die Lage und das Bett

Cons:

Lautstärke außerhalb, unfreundliches Personal an der Reception, Frühstück dass die Bezeichnung nicht verdient…( ein Croissant und einen Kaffee… alles andere kostet extra.. ein Sandwich gleich mal 17 USD..) Die Räumlichkeiten in dem man sein Frühstück einnimmt sind auch ziemlich Panne.. wie eine Wartehalle… Pappdeckel als Teller, Pappbecher zum Trinken… an einem Tag gab es mal gleich gar nichts.. erst ab 10.00 usw. usw…. Mag sein dass das in NewYork normal ist.. aber kulturloser kann man sein „Frühstück“ nicht einnehmen. Das Zimmer war außerdem auf den Bildern wesentlich größer als unser Zimmer

2026-07-23 • via Nuitee
X
Xavier • solo_traveller • br
7
Atende. Bom custo benefício.
Pros:

Austero. Mas honesto. Não tem nada de luxo. Quarto simples. Mas atende para uma viagem curta

Cons:

A limpeza não é do melhor nível. Poderia ser uma pouco mais cuidadosa. Não é sujo. Mas poderia ser mais caprichado.

2026-07-23 • via Nuitee
L
Lisa • solo_traveller • ca
9
2026-07-23 • via Nuitee
A
Aleksandra • solo_traveller • pl
10
Pros:

Świetna lokalizacja blisko Central Parku, Upper West Side, blisko do metra.

2026-07-22 • via Nuitee
K
Kayley • couple • ca
7
Nice for NYC!
Pros:

Location

Cons:

Room needed a bit of an upgrade, locks were loose at best

2026-07-22 • via Nuitee
D
Daniel • couple • us
8
2026-07-22 • via Nuitee
V
Viktor • family_with_children • hu
9
2026-07-22 • via Nuitee
M
Matthew • solo_traveller • us
7
2026-07-21 • via Nuitee
A
Aleksei • family_with_children • ru
6
Хороший отель, отзывчивый персонал, маленькие номера, нет тапочек, нет холодильника
Pros:

Место расположения

Cons:

Оч маленький номер и не было тапочек, нет холодильника, нет возможности проверить номер отрыв окно для проветривания

2026-07-21 • via Nuitee
J
Jocelyn • couple • fr
10
Pros:

L'emplacement idéal à proximité de central Park et du métro rendrons votre voyage encore plus beau

2026-07-21 • via Nuitee
N
Natalya • couple • kz
10
2026-07-21 • via Nuitee
G
G • couple • us
6
Hostel level in the upper west
Pros:

Location and employees

Cons:

Suite was no suite; the sofa bed we had to make up ourselves; the pillow, sheets and blanket were put on the sofa and that was it. No bar service in afternoon and totally empty room; no furniture, white hospital room. Old airco system and super cheap terras; in other words level of 2 star hostel

2026-07-20 • via Nuitee
E
Eleonore • solo_traveller • us
8
Tres bon hôtel. Très bien placé et très bon accueil. Très propre et agréable
Pros:

Le personnel a été très à l’écoute et réactif.

Cons:

J’ai tout aimé

2026-07-20 • via Nuitee
G
G • solo_traveller • us
6
Expensive and simply not good
Pros:

Employees are very good

Cons:

It is not 4 stars, white plastic cups, dated little furniture, white empty ugly cold rooms and old noisy airco; for a relatively high price

2026-07-20 • via Nuitee
D
David • solo_traveller • be
9
Pros:

Le cadre même si la vue de la fenêtre n'était pas top. Le personnel était sympathique. C'est proche du métro et il y a des commerces à proximité.

Cons:

Un jour la chambre n'a pas été faite et un second jour il n'y a pas eu d'eau distribuée ni les serviettes changées. Il n'y avait pas de brosse pour nettoyer les toilettes

2026-07-19 • via Nuitee