Arthouse Hotel

Hotels
2178 Broadway , New York , US

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Clean
Cons:
High urban fee
Room amenities lacking
Cleanliness issues reported

Categories

Cleanliness
8.31
Some cleanliness issues reported, particularly with the room amenities and general upkeep.
Service
9.78
Staff were helpful and responsive, especially during the resolution of issues.
Location
9.82
Great location with proximity to pastry shops, bars, restaurants, and subway access.
Room Quality
7.77
Rooms reported as small and lacking maintenance, with issues like heating not working.
Amenities
7.8
Amenities inadequately described or lacking, with complaints about additional charges for wifi and poor room services.
Value for Money
7.26
Perceived as overpriced given the quality and additional fees.
Food and Beverage
8.81
Food options were available, but some complaints over event exclusivity.
Overall Experience
9.28
Mixed reviews overall, with high points on service and location but significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:33

Property Description

Custom Artwork and Vintage Charm in Lobby:
Step into a bygone era at Arthouse Hotel, where custom artwork, an original fireplace, and a 1920’s elevator system welcome you in the lobby, setting the tone for a unique and memorable stay.

Luxurious Rooms and Amenities:
Indulge in comfort and convenience in our rooms and suites, equipped with flat-screen TVs, desks, and in-room safes. Some units even boast private balconies, offering a special touch to your Upper West Side experience.

Dining and Entertainment Options:
From Northern Italian cuisine at Serafina Bar & Restaurant to Chinese fare at RedFarm, our dining options cater to every palate. Unwind at the Arthouse Bar, inspired by speakeasies, after exploring nearby attractions like the American Museum of Natural History and Beacon Theatre.

Book now for an unforgettable stay at Arthouse Hotel, where timeless elegance meets modern comfort.

Important information:

The resort/facility fee includes the following:

Unlimited local & domestic long distance phone calls (within the USA)
Unlimited WiFi public space and Guestrooms
Unlimited use of Fitness Center 24 hours
Printing, faxing and scanning through the Front Desk
Two bottles of water in guest room day of arrival

The urban Fee doesn't provide a 'Welcome Cocktail upon arrival"

Please note a pre-authorization of USD $150 per night is required for incidentals.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Location

Guest Reviews

Cleanliness: 8.31
Service: 9.78
Location: 9.82
Room Quality: 7.77
Amenities: 7.8
Value for Money: 7.26
Food and Beverage: 8.81
Overall Experience: 9.28
K
Kumi • solo_traveller • jp
8
2026-10-17 • via Nuitee
S
Susan • solo_traveller • us
5
Clean but very basic hotel, across from a fire station (so very noisy).
Pros:

Lobby area is nice.

Cons:

I was given two terrible rooms by the reception staff. The room was extremely noisy. There was no amenity kit (shower cap, cotton pads, etc. The shower pressure was anemic. There is no way I would rate this as a 4 star hotel.

2026-10-17 • via Nuitee
K
kanishka • family_with_children • gb
3
Misleading descriptions, poor value for money, no cooked breakfast
Pros:

The location is fantastic. Very close to central park and quite a few good restaurants around

Cons:

The pictures and room description had nothing to do with the room. I paid close to 900 USD per night and have a dark small room. The description suggested 450sqft. I think I have about 300sqft. It's clearly a case of misleading advertising

2026-10-17 • via Nuitee
K
Kusak-Smith • couple • us
10
2026-10-17 • via Nuitee
文貞 • couple • tw
7
吹風機跟熱水壺一起用。結果跳電。整個房間都沒電。等了一個多小時才修好。
Pros:

地點好。交通方便。

Cons:

設備老舊。

2026-10-17 • via Nuitee
I
Inés • solo_traveller • es
2
No recomiendo
Pros:

El barrio era agradable, no se sentía seguro, especialmente por la noche

Cons:

No se lo recomiendo a nadie. Totalmente sobrevalorado. No tiene nada de un hotel de 4 estrellas. Ventana y puerta de mala calidad. La ventana no cerraba bien, por lo que entraba mucho ruído día y noche, camión de basura, policía, ambulancia y bomberos (NY es una ciudad ruidosa). La puerta de la habitación tampoco cerraba bien. Se notaba porque entraba mucha luz por los laterales de la puerta. Se escuchaban portazos de otras habitaciones a las 3am o 5am.
La remodelación es una chapuza lo mal que está hecha. El falso techo del baño mal colocado y muy sucio, lleno de polvo. Zócalos mal rematados, suelo con salpicaduras de pintura. Cuando limpiaban la habitación no limpiaban el polvo, en 10 dias que hemos estado no han limpiado el polvo de los muebles.

Teníamos una habitación doble, pero solo había una mesilla junto a la cama ¿que sentido tiene eso?
No hay nevera en la habitación.
Hay que esperar más de 5 minutos, reales, para que el agua salga caliente.
Hay noches de este hotel por 400, 500, 600, 700, 800$ que no los vale parq nada. He tirado mi dinero en este hotel.

2026-10-17 • via Nuitee
D
Diane • solo_traveller • fr
5
Pros:

chambre propre
belle salle de bain

Cons:

aucun confort supplémentaire : pas de bouteille d'eau, pas de snack, rien alors qu'on a payé cher une chambre
balcon assez sale et pas une vue très belle

2026-10-16 • via Nuitee
G
Gregoriy • solo_traveller • us
6
It was ok for a day or two, definitely not for a longer stay. Staff are friendly on the outside, on the inside they don’
Pros:

Location was comfortable

Cons:

Not fresh, a bit rundown

2026-10-16 • via Nuitee
E
Eva Merete Hess • solo_traveller • dk
10
Pros:

Dejlig foyer/bar. Beliggenheden

Cons:

Jeg var meget tilfreds

2026-10-16 • via Nuitee
A
Amanda • couple • us
10
2026-10-16 • via Nuitee
C
Charlotte • couple • nl
9
2026-10-15 • via Nuitee
D
Duane31 • solo_traveller • ca
8
2026-10-15 • via Nuitee
B
Barbara • family_with_children • au
10
Perfect location for us to be able to walk everywhere
2026-10-15 • via Nuitee
L
lindsay • couple • gb
7
Pros:

Very clean spacious room

Cons:

Being asked to pay 75 dollars to check in early when the room was already vacant and just needed approval from housekeeping

2026-10-15 • via Nuitee
P
Paloma • couple • es
7
Todo bien
Pros:

La ubicación. La limpieza. Las instalaciones

Cons:

Nada. En general, todo bien para ser NY

2026-10-14 • via Nuitee
S
scheffer • couple • ca
7
Bien mais moins intimiste que Belleclair
Pros:

L emplacement

Cons:

La douche ne drainait pas bien

2026-10-14 • via Nuitee
J
Julia • family_with_children • gb
6
2026-10-13 • via Nuitee
D
Daria • solo_traveller • us
3
Cons:

I WAS CHARGED TWOFE FOR MY BOOKING! And my issue was never resolved! Reached out to property and you didn’t even respond!

2026-10-13 • via Nuitee
M
martha • couple • us
4
The most expensive place we stayed on our east coast visitand a dump compared to places outside NYC.
Cons:

Paint chipping around window, room was tiny, looked like old carpet.

2026-10-12 • via Nuitee
P
philippe • couple • fr
8
Chambre confortable et calme car donnant sur cour intérieure
2026-10-12 • via Nuitee