Arthouse Hotel

Hotels
2178 Broadway , New York , us

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Clean
Cons:
High urban fee
Room amenities lacking
Cleanliness issues reported

Categories

Cleanliness
8.31
Some cleanliness issues reported, particularly with the room amenities and general upkeep.
Service
9.78
Staff were helpful and responsive, especially during the resolution of issues.
Location
9.82
Great location with proximity to pastry shops, bars, restaurants, and subway access.
Room Quality
7.77
Rooms reported as small and lacking maintenance, with issues like heating not working.
Amenities
7.8
Amenities inadequately described or lacking, with complaints about additional charges for wifi and poor room services.
Value for Money
7.26
Perceived as overpriced given the quality and additional fees.
Food and Beverage
8.81
Food options were available, but some complaints over event exclusivity.
Overall Experience
9.28
Mixed reviews overall, with high points on service and location but significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:33

Property Description

Custom Artwork and Vintage Charm in Lobby:
Step into a bygone era at Arthouse Hotel, where custom artwork, an original fireplace, and a 1920’s elevator system welcome you in the lobby, setting the tone for a unique and memorable stay.

Luxurious Rooms and Amenities:
Indulge in comfort and convenience in our rooms and suites, equipped with flat-screen TVs, desks, and in-room safes. Some units even boast private balconies, offering a special touch to your Upper West Side experience.

Dining and Entertainment Options:
From Northern Italian cuisine at Serafina Bar & Restaurant to Chinese fare at RedFarm, our dining options cater to every palate. Unwind at the Arthouse Bar, inspired by speakeasies, after exploring nearby attractions like the American Museum of Natural History and Beacon Theatre.

Book now for an unforgettable stay at Arthouse Hotel, where timeless elegance meets modern comfort.

Important information:

The resort/facility fee includes the following:

Unlimited local & domestic long distance phone calls (within the USA)
Unlimited WiFi public space and Guestrooms
Unlimited use of Fitness Center 24 hours
Printing, faxing and scanning through the Front Desk
Two bottles of water in guest room day of arrival

The urban Fee doesn't provide a 'Welcome Cocktail upon arrival"

Please note a pre-authorization of USD $150 per night is required for incidentals.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Location

Guest Reviews

Cleanliness: 8.31
Service: 9.78
Location: 9.82
Room Quality: 7.77
Amenities: 7.8
Value for Money: 7.26
Food and Beverage: 8.81
Overall Experience: 9.28
S
Stephanie • couple • us
9
2026-08-22 • via Nuitee
S
Steve Appel • couple • us
8
Great location: need to cleanup on details.
Pros:

Room was a nice size for Manhattan. Doormen were excellent. Location was excellent for eateries and access to NY attractions.

Cons:

We arrived 2 hours early. I communicated this to booking.com and never heard back from you. I assume it would be OK if room is available. The free car service that booking.com provided was on time. However, the driver was more like a race car driver. My wife became car sick. We entered the hotel and the main desk lady said we would have to pay $50 for early arrival. I wasn't going to start an argument. My wife needed a bed. The hotel was definitely not busy! Also, an aside instead of charging us $50 for early arrival they added an extra zero that I'm trying to get straightened out. They need to double check housekeeping when done with a room. Creamer, toilet paper, towels had to call and get.

2026-08-21 • via Nuitee
J
Johanna • solo_traveller • fr
10
2026-08-21 • via Nuitee
C
Cristina • extended_group • es
6
Correcte
Pros:

Llit còmode

Cons:

L esmorzar que inclou es el mateix cada dia tens dos opcions

2026-08-20 • via Nuitee
J
Jose Fidel • family_with_children • mx
8
Pros:

La ubicación, con muchas opciones de transporte hacia los lugares que quise conocer, la zona muy tranquila, se podía caminar de forma tranquila, aun a altas horas de la noche.

Cons:

No me gusto el desayuno, ya que solo era una pieza de pan y una taza de café, esperaba algo mejor, por ejemplo un buffet de huevo, platillos, jugo, café, pan, etc.

2026-08-20 • via Nuitee
N
NILANJANA • extended_group • in
8
2026-08-20 • via Nuitee
K
Kimberly • solo_traveller • us
10
2026-08-20 • via Nuitee
G
Gloria • family_with_children • at
7
The stay was okay - the room was unfortunately very dark and one staff member told my 3 year old not to run in the lobby
Pros:

Clean, well located

Cons:

Dark room

2026-08-19 • via Nuitee
A
ANGELA • extended_group • be
9
2026-08-19 • via Nuitee
S
Stefano Eduard Gianfrancesco • couple • nl
7
Comfortable room in Upper West Side
Pros:

The personnel and overall design were absolutely lovely. The hotel is situated in Upper West Side Manhattan and felt very comfortable. Moreover, the subway is very nearby making it easy to travel to lower Manhattan. A pharmacy is located next to the hotel on 77th.

Cons:

The AC was very noisy, and there is no refrigerator available in the room.

2026-08-19 • via Nuitee
A
Anthony • couple • us
10
2026-08-19 • via Nuitee
C
Carlos • family_with_children • cl
9
2026-08-19 • via Nuitee
F
FLEURINE • extended_group • nl
8
Expensive , clean, great location
Pros:

Location is good

Cons:

Not easy to book additional dates

2026-08-19 • via Nuitee
D
Dr. Hinrich E. • couple • de
8
Gutes, relativ günstiges Hotel am Broadway mit gutem Service
2026-08-19 • via Nuitee
D
David • couple • gb
7
Amazing welcome by Arianna who ack’d length of our stay & provided upgrade & b’fast vouchers. A bit disappointin
Pros:

Great location for us as we were visiting family on 72nd. Good access to range of local restaurants & Central Park.

Cons:

We stayed for 2 weeks so breakfast became a bit “samey” tbh with limited choice, basically pastries.

2026-08-18 • via Nuitee
A
Ahmed • solo_traveller • sa
9
فندق جميل وموظفين رائعين ماعدا ...
Pros:

اعجبني موقع الفندق بين برودوي وامستردام افنيو
قريب من عندك نهر هدسون و برودوي وستاربكس وعدد من المطاعم والمحلات وايضا 4 دقائق مشي من المترو 🚇 رقم 1
وهنا هدوء عكس ازعاج منطقة التايمز سكوير.
الموظفين كلهم بلا استثناء رائعين ماعدا واحدة فقط.
اخذوا تامين عن كل ليلة 150$ بحد اقصى 500$
ورجعت ثاني يوم من الخروج.
مساحة الغرفة 24 متر يعتبر افضل من غيره من فنادق نيويورك
السعر غالي لكن بالصيف تعتبر هذا هي الاسعار
السرير كبير ووممتاز جدا بالنسبة لفنادق نيويورك.

Cons:

حاجتين فقط لم تعجبني
انا دفعت زيادة على اساس ان هناك فطور
والحقيقة لم يكن فطور وانما Pastry تاخذ معجنات مثل كرواسون او مافن مع بلاك كفي. هو مو سيئ لكن لم يكن هناك وضوح بهذا العبارة
لو دريت الصدق ما خذيت الفطور.
الحاجة الثانية
عند الدخول Check-in كانت موظفة سيئة التعامل حسيت اني ساكن الفندق على حسابها من تعاملها السيى وكلامها. ولا اعطتني كروت Pastry وتتكلم بلغة بسرعه وتبيني امشي بسرعه على الرغم انه ما فيه احد معي ولا فيه زحمه.
كانت بداية سيئة
لكن بعد كذا كل الموظفين حتى لاحقا بالاستقبال رائعين

2026-08-18 • via Nuitee
T
Teresa • couple • us
8
Good hotel in Upper West Side of NY
Pros:

Nice to have balcony, good onsite restaurant, delicious French bakery across the street, bed and bedding comfortable

Cons:

Property needed some paint touch ups

2026-08-18 • via Nuitee
L
Luiz Mauricio • family_with_children • br
8
útil, bem localizado
Pros:

localização, limpeza, conforto

Cons:

serviço frio.

2026-08-17 • via Nuitee
Y
Yinghui • family_with_children • tw
7
The location is excellent and very convenient. However, there was no refrigerator in the room, and t
2026-08-17 • via Nuitee
E
Edwin and Esther • solo_traveller • gb
8
An iconic Hotel with dated rooms
Pros:

Location , cafe at the front , staff and the availability and privacy of the lobby

Cons:

The room were dated and old fashioned .

2026-08-17 • via Nuitee