Arthouse Hotel New York City

Hotels
•
Highgate Independent
8.6 (3387 reviews)
2178 Broadway at W 77th St, New York, New York, 10024 , New York , US
1-212-362-1100

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Pets allowed

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Terrace
Luggage storage
Elevator
Fitness facilities
ATM/banking
Hiking/biking trails nearby
Breakfast available (surcharge)
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Clean
Cons:
High urban fee
Room amenities lacking
Cleanliness issues reported

Categories

Cleanliness
8.31
Some cleanliness issues reported, particularly with the room amenities and general upkeep.
Service
9.78
Staff were helpful and responsive, especially during the resolution of issues.
Location
9.82
Great location with proximity to pastry shops, bars, restaurants, and subway access.
Room Quality
7.77
Rooms reported as small and lacking maintenance, with issues like heating not working.
Amenities
7.8
Amenities inadequately described or lacking, with complaints about additional charges for wifi and poor room services.
Value for Money
7.26
Perceived as overpriced given the quality and additional fees.
Food and Beverage
8.81
Food options were available, but some complaints over event exclusivity.
Overall Experience
9.28
Mixed reviews overall, with high points on service and location but significant issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:33

Property Description

Discover an urban oasis at the Arthouse Hotel New York City, where comfort meets convenience in the heart of Manhattan.

Unparalleled Amenities
Unwind in our state-of-the-art fitness center or savor stunning views from our terrace. Stay connected with complimentary wireless internet access and enjoy cozy evenings in our common area with a cable television.

Culinary Delights
Indulge your taste buds at our renowned Italian restaurant, Serafina, or unwind at our vibrant bar/lounge. Don't miss out on our daily continental breakfast, served from 7:30 AM to 11:00 AM, to fuel your adventures.

Comfort & Convenience
Our 291 elegantly designed guestrooms boast pillowtop beds with down comforters, ensuring a restful night's sleep. Take advantage of our 24-hour business center and front desk service, as well as on-site dry cleaning and laundry.

Book your stay today for an unforgettable experience in the heart of New York City!

Important information:

  • Up to 3 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Green Key Global

  • Pets

    Pet max weight (per pet) in kg is 11

See all policies

Location

Guest Reviews

8.6
Based on 3387 reviews
Cleanliness: 8.31
Service: 9.78
Location: 9.82
Room Quality: 7.77
Amenities: 7.8
Value for Money: 7.26
Food and Beverage: 8.81
Overall Experience: 9.28
C
Charlotte • solo_traveller • ca
9
2026-06-06 • via Nuitee
R
Rian • solo_traveller • ie
8
Pros:

Great location, comfortable bed and great shower. The bar downstairs is nice as well.

Cons:

Not a negative but not top rated as it does not have facilities such as a pool or sauna.

2026-06-06 • via Nuitee
P
Patricia • couple • cl
9
Pros:

Ubicación y staff

2026-06-06 • via Nuitee
C
Campos • solo_traveller • ph
10
Pros:

Good bar and near serafina

Cons:

None really

2026-06-06 • via Nuitee
C
Corinne • solo_traveller • fr
7
Great location and value for New York!
Pros:

The location is great, just next to the park and a lot of cute restaurants and coffee shops, with a cvs across the street. Very spacious room for the city.

Cons:

The bathroom was a bit run down. The air conditioner was extremely loud and would startle me / wake me up every time it kicked on.

2026-06-04 • via Nuitee
E
Elie • family_with_children • ca
4
2026-06-04 • via Nuitee
S
Sven • couple • us
3
2026-06-04 • via Nuitee
N
Nikoleta • couple • gr
1
2026-06-03 • via Nuitee
D
Dominique • couple • fr
7
Bon séjour
Pros:

la chambre assez spacieuse, le calme (vue cour), l'emplacement à 2 pas de Central Park

Cons:

les ascenseurs 2/4 en panne

2026-06-03 • via Nuitee
E
Ernest • solo_traveller • us
6
Lacked amenities and room size, but well located.
Pros:

Location in West Side.

Cons:

Construction noise in the morning. No fridge. Crazy tight bathroom.

2026-06-02 • via Nuitee
R
Renee • couple • us
10
Short overnight- look forward to returning
Pros:

Nice size room, great location, friendly accommodating staff

2026-06-02 • via Nuitee
Y
Yvonne • extended_group • de
9
Great stay in upper west.
Pros:

The terrace was beautiful and exactly what you need after a long day in the city. The bathroom is clean and the shower has a comfortable size.

Cons:

The bathroom could be better equipped, but there were plenty of towels.

2026-06-02 • via Nuitee
L
LaToya • couple • us
6
Eh. Could have been better bed was comfy tho
Pros:

Location was good. Comfy bed

Cons:

We had to do Houdini tricks just to have hot water. The rooms were basic for $500 a night.

2026-06-01 • via Nuitee
F
Francisco Javier • couple • es
7
2026-06-01 • via Nuitee
J
Judith • couple • nl
7
Oké
Pros:

De ligging is heel fijn

Cons:

Het ontbijt mag de naam ontbijt niet dragen. Slootwater koffie en een pastry

2026-06-01 • via Nuitee
K
Klaus Dieter • couple • de
7
2026-06-01 • via Nuitee
Y
yoav • solo_traveller • il
10
Pros:

Great location, great location, great attitude

2026-05-31 • via Nuitee
B
Bogusław • family_with_children • pl
8
Udany pobyt w NY.
Pros:

Hotel w dobrej lokalizacji. Miła obsługa. W pokoju czysto, ręczniki wymieniane codziennie.

Cons:

Śniadania to napój i jedna kanapka albo drożdzówka - reszta za dopłatą. Windy mało wydajne i długie oczekiwanie.

2026-05-31 • via Nuitee
S
Sophie • couple • fr
7
Moyen pour le prix
Pros:

Hôtel bien situé dans un quartier sympa proche des métros et de Central Park.
Lits confortables.

Cons:

Équipement minimum : pas de frigo, seulement 2 tiroirs de rangement (il y avait encore des sous-vêtements du précédent occupant dedans!!). Ménage : la chambre n’a pas été aspirée pendant 5 jours les mêmes poussières au sol depuis l’arrivée.

2026-05-31 • via Nuitee
N
Naomi • solo_traveller • ca
6
2026-05-30 • via Nuitee