Hampton Inn Richmond/Midlothian Turnpike

Hotels
•
Hampton Inn
7.7 (139 reviews)
800 Research Road , Richmond , US
+1 804-897-2800

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Paid
Children allowed

Facilities

WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Lift / Elevator
Luggage storage
Express check-in/check-out
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Review Highlights

Pros:
Friendly/professional staff
Clean and well kept rooms
Great location (near shopping/restaurants)
Good breakfast (for some guests)
Manager handled issues well
Cons:
One clerk reported as rude and unhelpful
No handicapped walk-in shower provided for a guest
Room not cleaned one day
Wobbly refrigerator / hotel needs updating
Breakfast described as 'not very imaginative' by some

Categories

Cleanliness
8.5
Multiple reviews explicitly call the facility 'very clean' and 'clean, well kept'; one guest reported the room was not cleaned one day.
Service
7.2
Generally described as friendly and professional (including GM resolving an issue), but there is a notable complaint about a rude clerk who refused assistance.
Location
8.8
Repeatedly praised as a great location near shopping and restaurants; consistently listed as a highlight across reviews.
Room Quality
6.2
Mixed to negative comments: a wobbly refrigerator, hotel needing updates, and a serious accessibility failure (no handicapped walk-in shower provided).
Amenities
7.6
Breakfast is available (mixed feedback: called 'good' by some but 'not very imaginative' by others); a fridge problem noted as an amenity/room issue.
Value for Money
7.7
One guest stated 'worth the money' while another incurred extra cost due to accessibility not being provided; overall perceived as reasonable.
Food and Beverage
7
Breakfast receives mixed comments — described as 'not very imaginative' by one review and 'good' by another; several guests did not emphasize F&B.
Overall Experience
8.6
Majority of reviews describe a positive stay and willingness to return; isolated service and room issues lowered some experiences but GM intervention was noted positively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Convenient Location and Amenities

Located off US Route 60 in the Southpark Business Complex, Hampton Inn Richmond/ Midlothian Turnpike offers easy access to nearby attractions like Providence Golf Club and downtown Richmond. The hotel provides gym access and rooms equipped with a microwave, refrigerator, coffee maker, and work desk.

Surrounded by Dining and Shopping

Situated just off the Midlothian Turnpike, guests can explore a variety of restaurants and businesses in the area. Additionally, Chesterfield Towne Center is conveniently located across the street, offering a great shopping experience.

Complimentary Breakfast and WiFi

Guests can start their day with a delicious hot breakfast and stay connected with free WiFi throughout the hotel. Don't miss the chance to experience comfort and convenience at Hampton Inn Richmond/ Midlothian Turnpike.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RIC

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 139 reviews
Cleanliness: 8.5
Service: 7.2
Location: 8.8
Room Quality: 6.2
Amenities: 7.6
Value for Money: 7.7
Food and Beverage: 7
Overall Experience: 8.6
S
Sophia • solo_traveller • us
10
2026-10-12 • via Nuitee
W
William • couple • us
9
Courteous staff, very clean facility
Pros:

Free hotel breakfasts are generally not very imaginative. This was no exception to that industry-wide shortcoming

2026-08-29 • via Nuitee
L
Lisa • solo_traveller • us
1
I told the clerk to cancel as he was unable to accommodate us. He was rude and nasty. Told me to call myself and refused
Cons:

I requested a handicapped bathroom with a walk in shower. It was not provided. I had to go to another hotel and pay more.

2026-08-11 • via Nuitee
T
Tanya • extended_group • us
10
2026-08-10 • via Nuitee
A
Alma R • couple • us
9
2026-08-03 • via Nuitee
M
Michael • couple • us
1
2026-08-02 • via Nuitee
O
Oehler • solo_traveller • us
9
2026-07-24 • via Nuitee
K
Karen • extended_group • us
9
Great stay and would stay again.
Pros:

Everything was clean, staff were professional and able to answer all my questions.

Cons:

Everything was great.

2026-07-05 • via Nuitee
D
David • couple • us
5
Cons:

Refrigerator was very wobbly, hotel needs updating

2026-07-02 • via Nuitee
J
John • solo_traveller • us
1
2026-06-18 • via Nuitee
D
Diana • couple • us
9
Will stay there again.
Pros:

Friendly staff. Great location.

Cons:

Room did not get cleaned one day.

2026-06-15 • via Nuitee
D
DAVID • couple • us
10
Worth the money
Pros:

Clean, well kept. Good breakfast

Cons:

All ok

2026-06-10 • via Nuitee
M
Michelle • family_with_children • us
9
Enjoyed my stay 😊
Pros:

Did not eat breakfast at hotel. Location was great! Near many shopping areas and restaurants.

2026-06-08 • via Nuitee
L
LaTeasha • couple • us
10
2026-05-31 • via Nuitee
F
Fernanda • family_with_children • us
8
2026-05-29 • via Nuitee
K
Karen • couple • us
9
2026-05-27 • via Nuitee
M
Mary • couple • us
10
I had a wonderful experience. There was a little situation that the General Manager Vinayak Rana handled beautifully. It
Pros:

Great location, friendly staff, and clean.

Cons:

NA

2026-05-26 • via Nuitee
K
Korita • couple • us
7
Overall I would recommend that hotel again the morning receptionist did have conversations and I enjoyed my stay
Pros:

The property was fine

Cons:

I got there a little early and was told that I couldn’t check in until 3 which was fine I got back at 4pm and still had to wait and check in the receptionist could have been a little bit more in tune with customer by having some sort of communication a conversation instead of saying wait let me see if your room is ready and then come back and say your room is such and such I’m not complaining but I work in customer service so I’m big on communication and conversation I preach it to my staff members

2026-05-05 • via Nuitee
T
Tribbey • solo_traveller • us
10
Best Birthday get away
Pros:

Everything was perfect. The staff was amazing. Very clean room.

2026-04-13 • via Nuitee
C
CLARENCE • couple • us
10
NA
Pros:

Customer service

Cons:

NA

2026-03-24 • via Nuitee