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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Fishing
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Cycling
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Horse riding
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Dry cleaning
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Skiing
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Breakfast in the room
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Ski storage
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Parking garage
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Electric vehicle charging station
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Toilet with grab rails
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Outdoor furniture
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Picnic area
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Wine/champagne
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Key card access
Review Highlights
Categories
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Property Description
Stunning Lake Views and Mountain Access
The Copthorne Hotel & Resort in Queenstown offers breathtaking views of Lake Wakatipu and the Remarkables mountain range. With easy access to top ski areas like Coronet Peak and Cardrona, it's a perfect choice for nature lovers and adventure seekers.
Comfortable Rooms and Dining with a View
Featuring 240 spacious guest rooms, including suites with stunning lake views, the hotel ensures a comfortable stay. Enjoy free WiFi, balcony options, and dining at The Impressions Cocktail Bar and Restaurant with panoramic lake and mountain vistas.
Relaxation and Convenience
Unwind in the 2 spa pools, take in the picturesque surroundings, and make the most of the year-round resort amenities. Whether you're exploring the outdoors or simply enjoying the views, Copthorne Queenstown Hotel offers the perfect retreat.
Book now for an unforgettable stay at Copthorne Hotel & Resort Queenstown!
Please note that there is a 2% transaction fee when you pay with a credit card or a Visa or MasterCard debit card. There is no surcharge for payments made with EFTPOS or cash.
A valid credit card must be presented on arrival, and be in the same name as the guests's name on the booking confirmation. An incidentals bond may be required. For all pre-paid bookings, the credit card used to facilitate payment must also be presented on arrival.
Please note that private off-street car parking is limited and subject to availability at time of check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Great views and very spacious and inviting entrance with fab views of the lake
the bathroom is a bit dated, the tap was leaking and shower curtains are not my cup of tea...
The location is easy walk into town, had car parking available and the staff we all lovely.
The building is a little old and outdated
Great staff. Great surroundings and location. Enjoyed the spa pools
Bit of a labyrinth trying to get to our rooms. Had to use more than one lift. Luckily the staff are amazing and will show you around. But still a fus when you have children and shopping
Location is within walking distance albeit uphill on your return from shops, restaurants and cafes. Our room had lakeside views which was a bonus.
There is no complementary parking for guests, therefore you have to park on the street which can be problematic especially in high season.
The view was great. Helpful person took our bags to our room. Central location made it easy to walk downtown. as always, the buffet breakfast was wonderful
Breakfast was valuue flr money
N a
Rooms were of a great standard and spacious and were clean and the domestic team were friendly and courteous
Pre-booked rooms including breakfast was not noted upon arrival with reception having difficulty finding our booking and restaurant struggling to charge back
one bed appeared to be infested with bed bugs
All staff were very helpful and friendly. Room was lovely and warm (-5deg C outside!) Beautiful view of lake and snow covered mountains. A very easy walk to town centre. Excellent having covered car parking for $20/night.
We were disappointed with the breakfast (bircher and fruit was delicious) but the baked beans and sausages were no longer warm, however there are so many good cafes in town so lots of choices. Our favourite was the Boat Shed Cafe & Bistro.
The spa, view and room service
The bed was a little uncomfortable
Amazing view, quiet location, beautiful architecture, nice to have breakfast option available and reception 24hrs. Spacious rooms.
Lots of room for improvement, starting from replacing broken/rusty items around the room, breakfast food could be significantly improved (e.g. No PINK pork sausages, replacing broken food display items, etc). Bed was saggy and uncomfortable.
Location
It was very tired and worn. Very little soundproofing. Rooms were old. Furniture marked. Bathrooms old. Breakfast pretty poor
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