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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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Garden
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Hiking
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Lift / Elevator
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Laundry
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Luggage storage
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Fishing
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Cycling
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Horse riding
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Facilities for disabled guests
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Dry cleaning
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Skiing
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Breakfast in the room
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Ski storage
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Parking garage
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Kid meals
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Electric vehicle charging station
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Toilet with grab rails
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Outdoor furniture
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Picnic area
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Wine/champagne
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Coffee Shop on site
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Fruits
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Key card access
Review Highlights
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Property Description
Stunning Lake Views and Mountain Access
The Copthorne Hotel & Resort in Queenstown offers breathtaking views of Lake Wakatipu and the Remarkables mountain range. With easy access to top ski areas like Coronet Peak and Cardrona, it's a perfect choice for nature lovers and adventure seekers.
Comfortable Rooms and Dining with a View
Featuring 240 spacious guest rooms, including suites with stunning lake views, the hotel ensures a comfortable stay. Enjoy free WiFi, balcony options, and dining at The Impressions Cocktail Bar and Restaurant with panoramic lake and mountain vistas.
Relaxation and Convenience
Unwind in the 2 spa pools, take in the picturesque surroundings, and make the most of the year-round resort amenities. Whether you're exploring the outdoors or simply enjoying the views, Copthorne Queenstown Hotel offers the perfect retreat.
Book now for an unforgettable stay at Copthorne Hotel & Resort Queenstown!
Please note that there is a 2% transaction fee when you pay with a credit card or a Visa or MasterCard debit card. There is no surcharge for payments made with EFTPOS or cash.
A valid credit card must be presented on arrival, and be in the same name as the guests's name on the booking confirmation. An incidentals bond may be required. For all pre-paid bookings, the credit card used to facilitate payment must also be presented on arrival.
Please note that private off-street car parking is limited and subject to availability at time of check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Breakfast was good. Bed was lovely and big. Plenty of towels.
The bathroom sink needs to be addressed and the shower head. Sink - drain blocked ... draining away very slowly.
Shower head needs either a deep clean, but probably replacing. It's almost coming out, but the jets squirt all sorts of angles where you don't want them to be, or not at there at all. Don't know if you want to give it attention at the moment, but water temperature sometimes goes very hot for a few seconds of its own accord.
the staff were very helpful
the beds were too soft
Very comfortable and location great.
Nothing
Location was great
Breakfast ! It was the same every day. We stayed two weeks and were disappointed it never changed.
Also the pancake machine was broken for one week.
Charging $5 extra for room service is bad form too.
Location and views were great. Bed really comfortable.
Hotel is a little dated.. nothing too wrong with anything just a little old looking. Also shower is in bath and not very high on the wall , So water came out neck level so had to bend head right back to wash hair etc. Not made for tall people obviously. 🙄
Rooms with late view are amazing！Staff at reception was awesome! Beds are comfortable, rooms are in generous size, shower water was great！Parking was easy.
The continental breakfast is good enough for the price but don't recommend upgrading to full breakfast, the egg/sausage/bacon tastes old. It would be really good to provide butter for bread. Shower on bath could be tricky for the elders but was fine to me.
The view from our lakefront room was stunning. Walking into the room felt like a picture on the wall but it is a window.
Phenomenal stay, incredible service from reception staff
Great service from staff at reception, clean rooms - quiet, quick and convenient aswell as comfortable
The view was great, People were good to talk too
It is an old place, thought it would be kept up to date. There were no options to order a specific breakfast given and what was there was cold.
Absolutely unbeatable view (if you choose lake view but well worth the extra). Quite close to town but far enough to feel you’ve stretched your legs. Although it’s a big place, the staff were professional and very helpful.
It was quite a labyrinth to get to our room and included stairs and a lift. There are various “blocks” within the resort. The hotel did say we could call a porter. We were continually confused with the layout but a wonderful guy who was doing some painting renovations walked us to our room and directed us two other times. Wifi seldom worked. Perhaps be the block we were in was far from the lobby.
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