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Facilities
Property facilities
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Health or beauty spa nearby
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Non-smoking rooms
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Soundproof rooms
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Packed lunches
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Non-smoking throughout
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Kid meals
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Heated pool
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Outdoor furniture
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Shallow end
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Steam room
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Delivered food - securely covered
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Access to nearby indoor pool
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Self parking (surcharge)
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Pool sun loungers
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Internet access
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Housekeeping on request
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Reception hall
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Japanese garden
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Covered parking
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Secured parking
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Health or beauty spa nearby
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Swimming nearby
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Rooftop garden
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Vegetarian menu options available
Review Highlights
Categories
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Property Description
Waterfront Setting and Marina Views
Located in the heart of the Black Country, Copthorne Hotel Merry Hill Dudley offers a picturesque waterfront setting with stunning views of the canal's marina.
Luxurious Amenities
Indulge in the hotel's top-notch facilities, including a fitness and wellness center with a sauna, steam room, hot tub, and indoor swimming pool. The contemporary rooms feature flat-screen TVs, en-suite bathrooms, and 24/7 room service.
Gastronomic Delights and Nearby Attractions
Savor fine cuisine at the on-site restaurant, enjoy drinks at the bar, and explore the nearby Merry Hill Shopping Centre and various attractions like Cadbury World and the Dudley Zoo.
Experience luxury and convenience at Copthorne Hotel Merry Hill Dudley - book your stay now!
***Please note our Faradays Restaurant will be closed on the 8th, 9th, 15th & 16th December due to Christmas functions taking place.***Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 6 rooms, different policies and additional supplements may apply.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
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Parking
Private parking is possible on site (reservation is not needed) and charges may be applicable.
Location
Guest Reviews
The waterfront
The rooms
The layout of the room cleanliness and the breakfast
Leaving
Very bad dealing i already cancel hotel before time but they never give back my money
Unacceptable behaviour not respecting timely
Close to merryhill and work
Clean and comfortable
Very helpful and friendly staff.
Bed very comfy
Bath very dated and attention needed to tiles etc.
No Mirror near to plugs to dry your hair
Staff were friendly.
Rooms were very dated and in need of some TLC. The shower was fitted with a curtain which i find unhygienic. Breakfast was ok but a hair was found on a fried egg.
The comfortable Bed.
The Elevator small Small and had some delays, so I had to use the stairs most of the time.
I stay here every 1-2 months, just a single night each time but after a couple of years doing this I know the place quite well. This time the room was fine, as usual, and the breakfast was OK.
We checked in at about 5 pm. Our room was at the end of the corridor and every other room between our room and lift had a collection of dirty crockery or empty glasses or bottles outside it, including our room. Presumably these had been sitting outside the rooms since the previous night. After I notified reception, they were cleared up within an hour but why hadn't they been cleared up earlier?
Good hotel, spacious rooms and comfortable.
NA
The overall of hotel an staff where excellent
Room view
Having to pay additional for parking
I booked a Spa Day through Groupon for myself and my Sister. I would say this is a down to earth no frills spa experience. The staff were all very welcoming and friendly. We hired towels, robes and slippers (you keep the slippers) The spa access is through the gym. The changing room is quite small especially if you're next to someone when using your lockers. There is 1 curtained cubicle if you want privacy for getting changed. Showers are also available, hairdryers and 1 toilet. The pool was a lovely comfortable temperature and a pleasure to swim in. The jacuzzi was like getting into a hot bath and very relaxing. The button for the jacuzzi is separate so you will need to get out to switch it back on. The steam room is small and compact but nice to use. We didn't get to use the sauna as it was busy.
We used the facilities for a good 3 hours. We had booked a table in the Hotel's bar for lunch. Because the hotel is a separate building to the spa, we decided to get dressed as we didn't fancy walking outside in our robes although there were guests in the restaurant in their robes. We were able to sit in the restaurant for our lunch. The food was lovely and not overly priced, again the staff were lovely.
We had a 50 minute treatment each after lunch. I had a lovely lady by the name of Manjeet and my Sister had a lovely lady by the name of Lottie. Both ladies were extremely professional, very welcoming and the treatments were amazing. Probably the best I've had! They are an asset to the spa.
I would definitely return. The facilities aren't luxurious but in my opinion the treatments alone are worth what I paid so the use of the facilities are an added bonus.
The hotel was perfectly place for me to walk to 'parkrun' on Saturday morning. The size of the room was enormous with twin aspect views. It was lovely to have a bath too, to soak away the day's aches and pains.
Sadly, we did find the pillows uncomfortable & hard & the duvet quite thin and small...not the best night's sleep.
Whilst there was a twin phone charger & lamp on one side of the bed, there was no such facility on the other side.
It was also difficult to use the hair dryer in front of the mirror as the power sockets were awkwardly placed.
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