Copthorne Hotel Merry Hill-Dudley

Hotels
•
Copthorne Hotels
8.2 (5704 reviews)
The Waterfront, Level Street , Dudley , gb

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean environment
Cons:
Poor food quality
Cleanliness issues

Categories

Cleanliness
7.16
There were reports of cleanliness issues, including yellow staining and unclean bathrooms.
Service
9.63
Reviews frequently highlight the friendliness and helpfulness of the staff.
Location
8.67
The location is appreciated as being close to family, with a good view.
Room Quality
8.12
Rooms were described as spacious but dated; upgrades appreciated by many guests.
Amenities
8.65
Great facilities were mentioned, though busy and limited access at times.
Value for Money
7.61
Mixed opinions on value; some found it reasonable but noted quality issues.
Food and Beverage
6.66
Several reviews criticized the food quality and variety, indicating disappointment.
Overall Experience
9.13
Many guests expressed a strong overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:24

Property Description

Waterfront Setting and Marina Views

Located in the heart of the Black Country, Copthorne Hotel Merry Hill Dudley offers a picturesque waterfront setting with stunning views of the canal's marina.

Luxurious Amenities

Indulge in the hotel's top-notch facilities, including a fitness and wellness center with a sauna, steam room, hot tub, and indoor swimming pool. The contemporary rooms feature flat-screen TVs, en-suite bathrooms, and 24/7 room service.

Gastronomic Delights and Nearby Attractions

Savor fine cuisine at the on-site restaurant, enjoy drinks at the bar, and explore the nearby Merry Hill Shopping Centre and various attractions like Cadbury World and the Dudley Zoo.

Experience luxury and convenience at Copthorne Hotel Merry Hill Dudley - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.2
Based on 5704 reviews
Cleanliness: 7.16
Service: 9.63
Location: 8.67
Room Quality: 8.12
Amenities: 8.65
Value for Money: 7.61
Food and Beverage: 6.66
Overall Experience: 9.13
L
Louise • solo_traveller • gb
4
Pros:

The evening food was lovely

Cons:

I didnt like that its 15 pound each for a child for breakfast and even to charge 15 pound for a adult and the coffee machine was broke and hardly no choice

2026-06-27 • via Nuitee
J
James W • couple • gb
10
Up to the usual standard
Pros:

Atmosphere

Cons:

Cleanliness

2026-06-27 • via Nuitee
J
Jayden • couple • gb
10
2026-06-27 • via Nuitee
S
Sharon • solo_traveller • gb
8
Value for money clean and comfortable
Pros:

The staff were accommodating and helpful whilst remaining professional. The room was clean and well maintained although the bathroom facilities are a little dated.

2026-06-27 • via Nuitee
R
Rebecca • solo_traveller • fr
7
Cons:

One window that can't be opened more than a crack and no air flow / air conditioning.

2026-06-26 • via Nuitee
C
Charlotte • couple • gb
10
2026-06-26 • via Nuitee
T
Tina • couple • gb
10
2026-06-26 • via Nuitee
G
gary • couple • gb
7
Ok
Pros:

Good location

Cons:

No air conditioning

2026-06-26 • via Nuitee
H
Hunter • couple • gb
8
2026-06-25 • via Nuitee
T
Tabitha • family_with_children • gb
8
Recommend
Pros:

Nice, clean, helpful staff, pool was an added bonus

Cons:

Quite dated, prices were extremely high for food when there’s pubs around the area and a shopping mall

2026-06-25 • via Nuitee
B
Barrie • couple • gb
9
2026-06-25 • via Nuitee
A
Alastair • couple • au
9
Met all my needs
Pros:

Good location at sensible price

Cons:

Now getting a little old - could do with a refresh

2026-06-25 • via Nuitee
M
Mcquade • solo_traveller • gb
10
Weekend Away
Pros:

Our overall stay was excellent

2026-06-25 • via Nuitee
N
Natalie • solo_traveller • gb
8
2026-06-24 • via Nuitee
F
fareena • solo_traveller • gb
10
2026-06-23 • via Nuitee
A
Ann • couple • gb
9
Great discovery Wish we could have stayed longer
Pros:

Warm and helpful welcome comfortable bed and very nice room Dinner and breakfast excellent good location near canal and main routes

Cons:

Maybe a slightly better choice on dinner menu

2026-06-23 • via Nuitee
J
Jane • solo_traveller • gb
10
2026-06-23 • via Nuitee
S
S • solo_traveller • gb
10
2026-06-22 • via Nuitee
K
Kate • family_with_children • gb
9
Pros:

Great breakfast staff were all very friendly and very welcoming

Cons:

Nothing really

2026-06-22 • via Nuitee
S
Stephanie • couple • gb
10
2026-06-22 • via Nuitee