Copthorne Hotel Merry Hill-Dudley

Hotels
•
Copthorne Hotels
8.2 (5985 reviews)
The Waterfront, Level Street , Dudley , GB
+44 1384 482882

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean environment
Cons:
Poor food quality
Cleanliness issues

Categories

Cleanliness
7.16
There were reports of cleanliness issues, including yellow staining and unclean bathrooms.
Service
9.63
Reviews frequently highlight the friendliness and helpfulness of the staff.
Location
8.67
The location is appreciated as being close to family, with a good view.
Room Quality
8.12
Rooms were described as spacious but dated; upgrades appreciated by many guests.
Amenities
8.65
Great facilities were mentioned, though busy and limited access at times.
Value for Money
7.61
Mixed opinions on value; some found it reasonable but noted quality issues.
Food and Beverage
6.66
Several reviews criticized the food quality and variety, indicating disappointment.
Overall Experience
9.13
Many guests expressed a strong overall satisfaction with their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 20:24

Property Description

Waterfront Setting and Marina Views

Located in the heart of the Black Country, Copthorne Hotel Merry Hill Dudley offers a picturesque waterfront setting with stunning views of the canal's marina.

Luxurious Amenities

Indulge in the hotel's top-notch facilities, including a fitness and wellness center with a sauna, steam room, hot tub, and indoor swimming pool. The contemporary rooms feature flat-screen TVs, en-suite bathrooms, and 24/7 room service.

Gastronomic Delights and Nearby Attractions

Savor fine cuisine at the on-site restaurant, enjoy drinks at the bar, and explore the nearby Merry Hill Shopping Centre and various attractions like Cadbury World and the Dudley Zoo.

Experience luxury and convenience at Copthorne Hotel Merry Hill Dudley - book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHX

Location

Guest Reviews

8.2
Based on 5985 reviews
Cleanliness: 7.16
Service: 9.63
Location: 8.67
Room Quality: 8.12
Amenities: 8.65
Value for Money: 7.61
Food and Beverage: 6.66
Overall Experience: 9.13
L
Lesley • solo_traveller • gb
10
Great location for work and good value for money
Pros:

Friendly approachable staff. Restaurant was good plenty of choice.
Room was comfortable, apart from pillows.
Great location to get to office

Cons:

Pillows

2026-09-19 • via Nuitee
A
alison • solo_traveller • gb
8
Pros:

Staff always friendly and helpful

2026-09-19 • via Nuitee
A
Arron • solo_traveller • ae
9
Pros:

Breakfast is always good here and the rooms are spacious.

2026-09-19 • via Nuitee
S
steven • couple • gb
8
2026-09-19 • via Nuitee
D
david • solo_traveller • gb
9
2026-09-19 • via Nuitee
J
Jayne • couple • gb
9
Comfy, clean and big room
Pros:

Big comfy room in a great location

Cons:

Nothing

2026-09-19 • via Nuitee
M
Mark • couple • gb
10
An Excellent Hotel.
Pros:

Have stayed here previously, for a wedding in 2016. As we were back in the area, last weekend, for two nights, we stayed at the Copthorne again. Thoroughly enjoyed our stay. Rooms comfortable and warm. Excellent beds and bathroom facilities. Delicious breakfast with plenty of choice. Staff very professional, and also friendly. We are planning on visiting the area again in Spring '27. Will definitely stay here again.

Cons:

Can't really think of anything negative to say.

2026-09-18 • via Nuitee
P
Peter • extended_group • gb
10
Pros:

Realy nice hotel nice sruff and food was perfect

Cons:

Swiming pool beer and breakfast

2026-09-17 • via Nuitee
R
Richard • solo_traveller • gb
4
Pros:

Not much

Cons:

Dirty, broken fixtures and fittings e.g. hook on bathroom door, paint peeling of walls, shower pole broken, dirty tea set

2026-09-17 • via Nuitee
L
Leonie • solo_traveller • gb
9
2026-09-17 • via Nuitee
S
Sardashtibirjandi • couple • gb
10
2026-09-17 • via Nuitee
A
Andy • couple • gb
5
2026-09-17 • via Nuitee
J
James • solo_traveller • gb
1
Awful
Pros:

Nothing

Cons:

Cleanliness, and nothing worked, had to be moved room as the original one was filthy, the appliances didn’t work coffee machine was broken towels were unclean and smelt, worst hotel experience I have ever had

2026-09-16 • via Nuitee
P
paul • solo_traveller • gb
7
2026-09-16 • via Nuitee
A
ALEXANDRA • solo_traveller • gb
10
Stayed to attend a function. Staff very helpful, food good and very good room.
Pros:

Comfortable and quiet

Cons:

Nothing

2026-09-16 • via Nuitee
P
paul • solo_traveller • gb
8
2026-09-15 • via Nuitee
J
James • couple • gb
6
2026-09-15 • via Nuitee
S
Sarah-Jayne • couple • gb
3
2026-09-14 • via Nuitee
M
Mariso • couple • gb
9
Pros:

Lift, pool food

Cons:

N/A

2026-09-14 • via Nuitee
L
Lee • solo_traveller • gb
9
2026-09-14 • via Nuitee