Baymont by Wyndham Gurnee

Hotels
Baymont Inn & Suites
7.6 (994 reviews)
5430 Grand Avenue , Gurnee , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean location
Helpful staff
Good breakfast
Cons:
Dirty rooms
Rude staff
Poor amenities

Categories

Cleanliness
5.81
Several reviews indicated the hotel was dirty with issues like hair on the bed and dirty sheets.
Service
8.78
Most guests found the staff to be helpful, but some noted rudeness.
Location
9.32
The location received positive feedback for being near attractions and amenities.
Room Quality
6.77
Mixed sentiments with reports of sagging mattresses and noisy rooms.
Amenities
6.8
Some guests reported that amenities like the gym and spa were not in good condition.
Value for Money
6.76
Guests felt the hotel was pricey for the service and quality provided.
Food and Beverage
8.31
Breakfast was generally well-received, though some felt it could be better.
Overall Experience
8.28
Mixed reviews; the high prices and staff issues impacted the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:08

Property Description

Convenient Location
Situated just off Interstate 94, Baymont Inn & Suites- Gurnee is the ideal choice for travelers looking to explore Six Flags Great America and Pembrook Community Park, both a stone's throw away.

Comfortable Accommodation
Experience comfort at its best with our well-equipped rooms featuring a microwave, refrigerator, and flat-screen TV. Stay connected with high-speed internet access during your stay.

Fantastic Amenities
Relax in our heated indoor pool, stay active at the fitness center, and take advantage of the full breakfast served daily. With a business center and launderette facilities available, we ensure a convenient stay for all our guests.

Ready to experience a perfect blend of comfort and convenience? Book your stay at Baymont Inn & Suites- Gurnee now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Our pet policy is dogs only. There is a $25 per pet per night fee.

Credit card details are required at least 24 hours before check-in for any guest. Additionally, please confirm that payment should be prepaid and nonrefundable for all Advance Purchase and Prepaid bookings. For room upgrades, there is an upgrade charge, and room upgrades will not be allowed without payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 994 reviews
Cleanliness: 5.81
Service: 8.78
Location: 9.32
Room Quality: 6.77
Amenities: 6.8
Value for Money: 6.76
Food and Beverage: 8.31
Overall Experience: 8.28
M
Marsha solo_traveller us
10
Pros:

Nice lay out

Cons:

Nothing at all.

2026-08-22 via Nuitee
J
Jeffrey extended_group us
6
Pros:

Still waiting for my secretary deposit to be refunded

Cons:

How the hot tub didn't work and the time its taking to get my security deposit back

2026-08-20 via Nuitee
M
Martina Edwards solo_traveller us
1
2026-08-19 via Nuitee
C
Courtney solo_traveller us
6
Pros:

The location was great

Cons:

The staff ignores bad children(letting kids be in the pool room without adults, then once adults were in there they were drunk), the pool room is super slippery more then an average pool, staff complains if you turn in towels and it has "stains" on it from having feminine issues or make up. The beds are really creaky.

2026-08-19 via Nuitee
C
Christopher solo_traveller us
4
Never again
Pros:

Location

Cons:

They apparently have the thermostats set to switch to 80 during the day. And it was like 100 degrees in the breakfast room. Wasn't aware of $100 deposit untill i got there

2026-08-12 via Nuitee
J
Johar family_with_children us
4
Great location, outdated worn out rooms.
Pros:

The location of this property is excellent. Close to 6 flags, Gurnee Mills and many restaurants. The staff was friendly.

Cons:

The property needs an overhaul and update. The hot tub did not work, the pool area wasn’t clean and smelled so strongly of chlorine it was almost overwhelming. The rooms are dated and out of the three rooms we booked - all of them had many cracked tiles in the bathrooms, scuffs, chips and stains on all of the furniture. The vending machines were empty, and the elevators smelled very bad.

2026-08-09 via Nuitee
C
Carlos solo_traveller us
7
2026-08-08 via Nuitee
K
KATRICE solo_traveller us
7
2026-08-06 via Nuitee
F
Fernando couple us
8
2026-08-06 via Nuitee
S
stefanie family_with_children us
1
I got a full refund because they had roaches.
Pros:

The location was near restaurants

Cons:

The hotel has roaches!!!! The elevator kept getting stuck. The staff was stingy with the towels.

2026-08-06 via Nuitee
J
Joseph couple us
5
Not a great value for the money.
Pros:

Property was very close to Six Flags Great America.

Cons:

Cleanliness was an issue. Floor of the room did not feel clean. No guest slippers or robes. Strange brown stains streaking down the outside of the bathroom door and walls. Almost like grease spray from cooking or soda spray. Bathroom had a stinky drain/sewer smell. Water pressure in the shower was not good. We stayed on the second floor and the noise of the family above us sounded like thunder so we were unable to sleep until 3:00am the second night. Our room was next to the elevator which was also pretty noisy but I guess I should have requested a room away from the elevator since I already knew that being near an elevator in any hotel can be pretty noisy. Also, the hotel charged my card for the stay when I had already paid in advance through booking.com. I would most likely choose a different hotel the next time we stay in that area. $275 for 2 nights for a mid-week stay (Wednesday and Thursday) seems a bit high when compared to the quality of this hotel. We didn’t try their breakfast but my expectations would not be high due to our other experiences.

2026-08-02 via Nuitee
J
Julie family_with_children us
7
It was ok! Grands liked the pool
Pros:

Convenient

Cons:

Air conditioning didn’t work

2026-08-02 via Nuitee
J
Josephine family_with_children us
9
2026-07-25 via Nuitee
S
Sidney couple us
7
2026-07-23 via Nuitee
H
Hunter couple us
10
It was amazing
Pros:

Everything

Cons:

The only thing I didn’t like was the lack of upkeep with the pool. It was dirty.

2026-07-22 via Nuitee
E
Ellissa couple us
10
Pros:

Close to six flags

Cons:

Nothing it was amazing

2026-07-22 via Nuitee
E
Ebonie family_with_children us
10
2026-07-20 via Nuitee
D
Desiree solo_traveller us
10
2026-07-19 via Nuitee
G
Gravelle solo_traveller us
8
2026-07-17 via Nuitee
J
Jordan solo_traveller us
5
2026-07-15 via Nuitee