Baymont by Wyndham Gurnee

Hotels
•
Baymont Inn & Suites
7.6 (924 reviews)
5430 Grand Avenue , Gurnee , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Clean location
Helpful staff
Good breakfast
Cons:
Dirty rooms
Rude staff
Poor amenities

Categories

Cleanliness
5.81
Several reviews indicated the hotel was dirty with issues like hair on the bed and dirty sheets.
Service
8.78
Most guests found the staff to be helpful, but some noted rudeness.
Location
9.32
The location received positive feedback for being near attractions and amenities.
Room Quality
6.77
Mixed sentiments with reports of sagging mattresses and noisy rooms.
Amenities
6.8
Some guests reported that amenities like the gym and spa were not in good condition.
Value for Money
6.76
Guests felt the hotel was pricey for the service and quality provided.
Food and Beverage
8.31
Breakfast was generally well-received, though some felt it could be better.
Overall Experience
8.28
Mixed reviews; the high prices and staff issues impacted the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:08

Property Description

Convenient Location
Situated just off Interstate 94, Baymont Inn & Suites- Gurnee is the ideal choice for travelers looking to explore Six Flags Great America and Pembrook Community Park, both a stone's throw away.

Comfortable Accommodation
Experience comfort at its best with our well-equipped rooms featuring a microwave, refrigerator, and flat-screen TV. Stay connected with high-speed internet access during your stay.

Fantastic Amenities
Relax in our heated indoor pool, stay active at the fitness center, and take advantage of the full breakfast served daily. With a business center and launderette facilities available, we ensure a convenient stay for all our guests.

Ready to experience a perfect blend of comfort and convenience? Book your stay at Baymont Inn & Suites- Gurnee now!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Our pet policy is dogs only. There is a $25 per pet per night fee.

Credit card details are required at least 24 hours before check-in for any guest. Additionally, please confirm that payment should be prepaid and nonrefundable for all Advance Purchase and Prepaid bookings. For room upgrades, there is an upgrade charge, and room upgrades will not be allowed without payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 17 and older are allowed.
    Children 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 924 reviews
Cleanliness: 5.81
Service: 8.78
Location: 9.32
Room Quality: 6.77
Amenities: 6.8
Value for Money: 6.76
Food and Beverage: 8.31
Overall Experience: 8.28
A
Amy • couple • us
10
2026-04-18 • via Nuitee
A
Alexandra • couple • us
10
2026-04-16 • via Nuitee
K
Kitchen • family_with_children • us
8
2026-04-16 • via Nuitee
C
Cobos • solo_traveller • hn
9
Pros:

La ubicación, la atención del personal, el aseo de las instalaciones

Cons:

Podrían mejorar la calidad del desayuno y poner agua embotellada en las habitaciones

2026-04-13 • via Nuitee
• family_with_children • us
5
2026-04-12 • via Nuitee
S
Sirhana • family_with_children • us
8
2026-04-11 • via Nuitee
B
Brad • solo_traveller • us
10
2026-04-07 • via Nuitee
S
Spencer • couple • us
10
2026-04-06 • via Nuitee
J
James • couple • us
3
One night and was not the greatest stay.
Pros:

Location

Cons:

Dirty bedding, air conditioning did not work and the hot tub is permanently closed. The shower also had no water pressure and no shelves to put your body wash and stuff anywhere while showering

2026-03-29 • via Nuitee
B
Brad • solo_traveller • us
10
2026-03-29 • via Nuitee
A
Alexandra • extended_group • us
9
2026-03-27 • via Nuitee
M
Mayfield • couple • us
5
2026-03-27 • via Nuitee
H
Hooper • extended_group • us
10
Cons:

Hours where to early need to extend Hours for breakfast

2026-03-18 • via Nuitee
C
Curtis • couple • us
8
i like very much! we frequent there
Pros:

I really enjoy the staff! also they have some very good rooms

2026-03-10 • via Nuitee
A
Ashaunti • family_with_children • us
10
2026-03-09 • via Nuitee
C
Christine • family_with_children • us
1
2026-02-26 • via Nuitee
E
Eaken • family_with_children • us
7
Cons:

The smell.

2026-02-26 • via Nuitee
R
Rebeca • family_with_children • pr
7
Pros:

Good breakfast.

2026-02-23 • via Nuitee
D
Diana • solo_traveller • us
10
Safety, pleasant and will be booking with you again in future stays! Thank you!
Pros:

Great location and I was able to access stores that I needed instead of driving out of my way.

Cons:

Nothing! I was able to get what I requested. And staff was very informative as well as helpful. I’m sorry I forgot his name but from the beginning we checked in and throughout our stay, he was always helpful, truly made my stay a pleasant one. Thank you to your staff.

2026-02-22 • via Nuitee
K
Kelly • family_with_children • us
8
2026-02-13 • via Nuitee