Extended Stay America Suites - Boston - Peabody

Hotels
•
Extended Stay America Suites
6.3 (692 reviews)
200 Jubilee Drive , Peabody , US
+1 978-531-6632

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Location
Clean rooms
Friendly staff
Cons:
Dirty rooms
Poor service
Limited food options

Categories

Cleanliness
4.49
Multiple guests reported dirty rooms, mold issues, and stains.
Service
6.47
Mixed feelings about service; some found it lacking, especially during check-in.
Location
8.51
Guests appreciated the quiet neighborhood and proximity to conveniences.
Room Quality
6.05
Rooms described as needing maintenance, with mentions of stains and size issues.
Amenities
6.29
Basic amenities available, but guests wished for more, like coffee makers.
Value for Money
6.65
Some reviews indicated it did not meet expectations for the price paid.
Food and Beverage
4.99
Complaints about breakfast options being limited and unsatisfactory.
Overall Experience
6.97
General dissatisfaction with the stay overall, though some found positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 01:36

Property Description

Fully Equipped Kitchen in Every Room

Experience the convenience of having a stovetop, microwave, and fridge in your room at Extended Stay America - Boston. Cook your favorite meals just like at home during your extended stay.

Complimentary Grab-and-Go Breakfast

Start your day right with a free grab-and-go breakfast including breakfast bars, muffins, hot cereal, coffee, and tea. Perfect for guests on the move or those looking for a quick and easy breakfast option.

Convenient Amenities and Nearby Attractions

Enjoy free WiFi, 24-hour front desk service, laundry facilities, and upgraded bedding with extra pillows. Explore attractions like the North Shore Mall, Salem MA, and North Shore Music Theatre just a stone's throw away.

Book your stay at Extended Stay America - Boston - Peabody for a comfortable and convenient extended visit.

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Location

Guest Reviews

6.3
Based on 692 reviews
Cleanliness: 4.49
Service: 6.47
Location: 8.51
Room Quality: 6.05
Amenities: 6.29
Value for Money: 6.65
Food and Beverage: 4.99
Overall Experience: 6.97
A
Alexandra • couple • at
5
Ganz schlechtes Preis-Leistungsverhältnis. Ich würde es nicht empfehlen.
Pros:

Nichts.

Cons:

Abgewohnt, unfreundliches Personal.
Dass es kein wirkliches Frühstück gibt, und das bisschen war um 8 schon aufgebraucht und wurde nur widerwillig und unfreundlich nachgefüllt.
Der Preis ist für dieses Hotel eigentlich eine Frechheit.

2026-10-18 • via Nuitee
F
figueroa • family_with_children • us
10
Pros:

The staff was very nice.

Cons:

The location, it was industrial but it was close to salem so that was the only good thing.

2026-10-17 • via Nuitee
S
Sheila • couple • us
7
Great place outside of Salem to stay.
Pros:

Clean, quick ride to Salem

Cons:

Water pressure was not great

2026-10-16 • via Nuitee
S
Sandra • solo_traveller • us
4
Definitely not worth the price!!
Pros:

The room was okay and that’s about it

Cons:

The staff the way they don’t do anything for you. You have to take your own trash out they don’t help you with your bags if you want something you gotta come get it yourself. The way they didn’t even let me use the bathroom saying it’s only for employees after paying over 1200 for the week.

2026-10-15 • via Nuitee
T
T Sabita • family_with_children • us
5
Pros:

Hotel was very clean, but needs a lot of update. It was a good location for us and serve the purpose of our trip for one night.

Cons:

Hotel definitely needs a lot of update

2026-10-15 • via Nuitee
E
Embree • family_with_children • us
1
Pros:

This night was incorrectly scheduled in my booking.com app it differed from my email confirmation date. When I arrived to check in the front desk clerk "Joe" told me I had 2 reservations both of which were canceled and was not willing to help me what so ever. (I only ever had one day scheduled which was the day I arrived and I never canceled it- the app is showing I had the previous day scheduled and completed- which clearly had me checked in to another hotel in another state at the time) I asked the front desk for the number to customer service to attempt to resolve the issue and he flat out refused to give it to me and told me to "move there are other people behind you waiting to check in" no attempting to find me a room etc. Did not care I had no room. Do not stay here. Extremely rude unprofessional staff unwilling to help you.

Cons:

Staff Joe at front desk had a foul mouth and was extremely rude, refusing to assist us with error on their part with room cancelations. Refused to give number to customer service.

2026-10-15 • via Nuitee
O
Odiorne • family_with_children • us
10
Pros:

there was a mistake made on the phone app...and things looked grim. I was about to lose it all ..and right before going into a homeless shelter. But both the booking.com agent AND the staff at Extended Stay Peabody switched my incorrect dates and made room for me, despite it being the busy Halloween month. thanks for everyone being awesome humans to me

Cons:

only hard part was no car from that location, but my phone showed me how to walk 12 minutes to the #2 Centennial drive 436 bus stop. everything worked out amazing...in the end

2026-10-15 • via Nuitee
A
Andrei Leonard • solo_traveller • ro
7
2026-10-15 • via Nuitee
A
Angela • extended_group • us
8
Great location with comfy bed
Pros:

Bed was extra comfy and staff was very friendly.

Cons:

The smell of the room. It was a sweet syrupy smell, not sure if it was an air freshener.

2026-10-14 • via Nuitee
C
Colette • solo_traveller • us
2
Pros:

Nothing.

Cons:

It looked like a homeless shelter with people sitting in the lobby surrounded by all of their belongings. People were using drugs in the parking lot. The breakfast was a big joke. This could be a nice place if it was managed properly and cleaned up.

2026-10-13 • via Nuitee
C
Catherine • couple • us
4
Pros:

The toilet was dirty and clogged when we arrived. The manager said they would see if they could fix it but no guarantee!? I said we’d be leaving and contacting Booking.com and then they put us in a near by room. Other guests were waiting when we arrived for toilet paper and he said he was too busy.

2026-10-10 • via Nuitee
E
Erika • family_with_children • us
1
Never again especially with children
Pros:

The denied me and children TOILET paper !!!!! Never have I ever stayed at a place that was known for families to book to deny extra toilet paper !!

Cons:

No amenties at all rude staff

2026-10-10 • via Nuitee
J
JEAN MICHEL • family_with_children • fr
9
Excellente adresse
2026-10-09 • via Nuitee
J
Jeremy • couple • us
1
Would not recommend staying here
Pros:

Room overall seemed clean but VERY dated

Cons:

People outside the hotel just hanging out. People inside the lobby with everything they owned just sitting in the lobby/common area.

2026-10-08 • via Nuitee
L
lacey • family_with_children • us
7
decent!
Pros:

it was in an enclosed area, super nice. just a lot of chaos

Cons:

it was 9:30 at night and the fire alarm goes off & everyone was freaking out, after a long day that’s the last thing you wanna deal with.

2026-10-08 • via Nuitee
D
Dale • solo_traveller • us
2
Horrible
Pros:

The manager was nice when i left.

Cons:

It was filthy. Pee stains everywhere in the hall ways. It had an overwhelming smell of pee and smoke. Holes and stains in the cabinets and walls. It was really nasty. I was sick after the first night there.

2026-09-19 • via Nuitee
R
Rebecca • couple • us
4
Pros:

Easy to get to

Cons:

facility items not accurate. Had to go buy stuff after advertisement said yall had

2026-09-16 • via Nuitee
L
Lisa • solo_traveller • us
2
Cons:

I found a wad of chewing gum stuck to the nightstand.. the door lock had 4 very loose screws. I did not feel safe

2026-09-15 • via Nuitee
D
Daniel • couple • us
5
Pros:

Location. Staff

Cons:

Bed was horrible. Both woke up with sore backs.

2026-09-15 • via Nuitee
L
Lori • family_with_children • us
7
It will get the job done if you just need somewhere to sleep
Pros:

Clean one bedroom room

Cons:

Basic hotel stay, you have to specifically ask for housekeeping, linens, even kitchen supplies. No ice machine at this place. “Free breakfast” is coffee and oatmeal packets. The location isn’t great at all, far from town in a strange location.

2026-09-15 • via Nuitee