Millennium Hotel Broadway Times Square

Hotels
7.5 (15101 reviews)
145 West 44th Street , New York , us

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
5.89
Cleanliness was a recurring issue mentioned in multiple reviews, indicating a need for significant improvement.
Service
8.36
Staff received positive feedback for being professional and helpful, contributing to a good service experience.
Location
9.4
Many reviews praised the location, highlighting its convenience and proximity to attractions.
Room Quality
6.35
Room quality varied, with concerns about cleanliness and amenities needing updates.
Amenities
6.88
Mixed sentiment regarding amenities; some were functional while others were reported as out of order.
Value for Money
7.34
Value perception was generally fair but affected by cleanliness and maintenance issues.
Food and Beverage
7.89
Food and beverage options were not discussed extensively, treated as standard quality for this hotel tier.
Overall Experience
7.86
Overall, experiences were mixed due to positive service and location but poor cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:17

Property Description

Central Location in Times Square and Midtown Manhattan
Experience the heart of New York City at Millennium Hotel Broadway Times Square, situated just steps away from iconic Broadway theatres and popular attractions like Madame Tussauds.

Luxurious Guestrooms with Stunning Views
Indulge in rooms featuring floor-to-ceiling windows showcasing breathtaking views of the vibrant New York City skyline, offering a truly unforgettable stay.

Versatile Event Spaces and Dedicated Concierge Team
With 52,000 square feet of flexible function space and a dedicated concierge team, we ensure seamless event planning and personalized assistance for all your needs.

Book now and elevate your NYC experience at Millennium Hotel Broadway Times Square.

Important information:

Please note, the credit card used to make the booking must be presented at check-in.

When booking 3 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Location

Guest Reviews

7.5
Based on 15101 reviews
Cleanliness: 5.89
Service: 8.36
Location: 9.4
Room Quality: 6.35
Amenities: 6.88
Value for Money: 7.34
Food and Beverage: 7.89
Overall Experience: 7.86
S
Sultan couple sa
7
Pros:

الموقع ممتاز جدا في وسط التايم سكوير

Cons:

الاثاث يحتاج الى اعتدة تقييم

2026-08-09 via Nuitee
5
52amisha Business
10
Wonderful hospitality and genuinely caring staff
Pros:

A very pleasant stay with a great location and welcoming atmosphere. When my flight was cancelled, Marlene was exceptionally kind and supportive, after I explained the situation, she personally spoke with her manager and helped arrange a considerable discount for an early check-in, which I truly appreciated. Christopher was also very courteous and took the time to assist me despite his busy schedule. Their genuine care and kindness made a stressful situation much easier. It was a memorable experience.

2026-08-08 via Tripadvisor
C
Chloé extended_group fr
7
Un bon hôtel pour être proche de Times Square mais un rapport qualité/prix moyen
Pros:

- La localisation de l’hôtel est son gros point fort, elle permet de rayonner à pied facilement ou alors d’accéder à de nombreuses stations de métro
- Les chambres étaient très propres à l’arrivée et re nettoyées tous les jours pour le gentil personnel de ménage
- Les consignes à bagage sont gratuites

Cons:

- Les équipements des chambres sont vieillissants (traces d’usures sur les meubles, la salle de bain, moquettes tachées, etc)
- Très peu d’informations nous ont été données à notre arrivée par le réceptionniste sur les éventuels équipements et accès de l’hôtel. Il n’y avait pas non plus de livret d’accueil en chambre ce qui est dommage…
- L’hôtel est actuellement en rénovation et nous n’avons été prévenu que quelques jours en amont des potentiels désagréments (entrée principale déportée, restaurant fermé, bruit en journée, etc) avec une possibilité de remboursement qui intervient bien trop tardivement pour réserver un autre hôtel lorsque la réservation initiale a été anticipée des mois en avance

2026-08-08 via Nuitee
A
Abii couple us
10
2026-08-08 via Nuitee
T
Tony solo_traveller es
7
Pros:

Localizacion

Cons:

Todo un ventanal de vistas a la ciudad tapado con un antisol.
Sin nevera ni microondas

2026-08-08 via Nuitee
G
Gabriele solo_traveller it
10
2026-08-08 via Nuitee
P
Philip solo_traveller us
9
2026-08-08 via Nuitee
R
Robert solo_traveller au
9
Great Stay
Pros:

Great Location very close to Times Square, good value for the money

2026-08-08 via Nuitee
X
Xavier couple us
3
2026-08-08 via Nuitee
I
Ildiko solo_traveller hu
10
Amazing hotel and perfect location
Pros:

Perfect location, the room on 49th floor was amazing, clean and comfortable.

2026-08-08 via Nuitee
C
Charlotte couple us
3
2026-08-08 via Nuitee
C
Charlotte couple us
2
2026-08-08 via Nuitee
A
Amish extended_group qa
8
A very pleasant stay.
Pros:

The location was convenient, overall it was pleasant. Marlene and Christopher at the front office, were exceptionally kind, gentle and supportive.

Cons:

There was very little to complain about.

2026-08-08 via Nuitee
C
christelle family_with_children gn
6
Cons:

Une très mauvaise qualité du wifi

2026-08-08 via Nuitee
M
Megaline solo_traveller mx
5
Pros:

Habitación espaciosa

Cons:

Estaba en remodelacion y no lo dijeron hasta qué cobraron por la estadía, eso significo entrar por otra calle, hacer check in/out en x piso, bajar, subir a la habitación. Pedí una mejor habitación por las molestias dijeron NO

2026-08-08 via Nuitee
P
Pedro Grilo solo_traveller pt
3
Pros:

- Location.
- Hotel staff was nice.

Cons:

- There are constructions on the hotel without previous warning before reservation;
- No restaurant available and lobby is on the 7th Floor.
- Room should be better cleaned.
- No minifridge in the room.

2026-08-08 via Nuitee
O
Oleksandra family_with_children us
7
2026-08-08 via Nuitee
E
Edward solo_traveller us
6
2026-08-08 via Nuitee
E
Evangelos family_with_children lv
2
Pros:

Very dirty, the housekeeper was stole our perfume and they haven’t cleaned properly. The carpets were smelling not only in the room but also in Lobby.

2026-08-07 via Nuitee
C
Curenio couple us
10
2026-08-07 via Nuitee