Millennium Hotel Broadway Times Square

Hotels
7.5 (12119 reviews)
145 West 44th Street , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
5.89
Cleanliness was a recurring issue mentioned in multiple reviews, indicating a need for significant improvement.
Service
8.36
Staff received positive feedback for being professional and helpful, contributing to a good service experience.
Location
9.4
Many reviews praised the location, highlighting its convenience and proximity to attractions.
Room Quality
6.35
Room quality varied, with concerns about cleanliness and amenities needing updates.
Amenities
6.88
Mixed sentiment regarding amenities; some were functional while others were reported as out of order.
Value for Money
7.34
Value perception was generally fair but affected by cleanliness and maintenance issues.
Food and Beverage
7.89
Food and beverage options were not discussed extensively, treated as standard quality for this hotel tier.
Overall Experience
7.86
Overall, experiences were mixed due to positive service and location but poor cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:17

Property Description

Central Location in Times Square and Midtown Manhattan
Experience the heart of New York City at Millennium Hotel Broadway Times Square, situated just steps away from iconic Broadway theatres and popular attractions like Madame Tussauds.

Luxurious Guestrooms with Stunning Views
Indulge in rooms featuring floor-to-ceiling windows showcasing breathtaking views of the vibrant New York City skyline, offering a truly unforgettable stay.

Versatile Event Spaces and Dedicated Concierge Team
With 52,000 square feet of flexible function space and a dedicated concierge team, we ensure seamless event planning and personalized assistance for all your needs.

Book now and elevate your NYC experience at Millennium Hotel Broadway Times Square.

Important information:

Please note, the credit card used to make the booking must be presented at check-in.

When booking 3 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LGA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 50 per day.

Location

Guest Reviews

7.5
Based on 12119 reviews
Cleanliness: 5.89
Service: 8.36
Location: 9.4
Room Quality: 6.35
Amenities: 6.88
Value for Money: 7.34
Food and Beverage: 7.89
Overall Experience: 7.86
T
Tina Cacopardo family_with_children mt
10
Pros:

Excellent location if a Broadway holiday is what you're after

2026-02-14 via Nuitee
A
Andrielli family_with_children br
8
Poderia ter bem mais opções de atenção ao hóspede
Pros:

Da localização

Cons:

Não ter convênio com estacionamento e não ter nenhum microondas no hotel todo

2026-02-14 via Nuitee
N
Nathalie family_with_children fr
7
Pros:

Emplacement idéal et l'hôtel est confortable.

Cons:

Un petit manque de propreté surtout dans la salle de bain (trace de dentifrice sur les robinetteries et cheveux dans la douche) et poussière

2026-02-14 via Nuitee
S
SOMENSI couple br
1
2026-02-14 via Nuitee
E
Engin solo_traveller tr
10
Pros:

Konum

Cons:

Kahvaltı olmalı

2026-02-14 via Nuitee
T
Tatiana solo_traveller us
10
2026-02-14 via Nuitee
E
Esteban family_with_children br
8
Pros:

the localization of the hotel is very good, middle of Time Square.

Cons:

The checkin could only be made at 4pm, which is very bad if you are arriving from a long trip.

2026-02-14 via Nuitee
C
Chakib couple fr
6
L’emplacement et rien d’autre
Pros:

L’emplacement

Cons:

Le ménage n’était tout simplement pas fais, le jour de mon arrivé derrière le rideau j’ai retrouvé des chaussette qui pué qui sont rester la 3 jour jusqu’à que je le dise à la femme de ménage qui s’en douter complètement , ma télé rester bloquer j’ai tenu informer la réception, un technicien et monter et ne savais pas quoi faire, et pas capable de mettre une housse de couette, la couette était taché de sang, à part l’emplacement rien n’aller

2026-02-14 via Nuitee
Y
yeah_ family_with_children us
5
2026-02-14 via Nuitee
S
SOMENSI family_with_children br
1
2026-02-14 via Nuitee
K
Kevin family_with_children us
10
2026-02-14 via Nuitee
A
Alsu family_with_children us
3
Сделать генеральную уборку
Pros:

Из хорошего только цена и расположение

Cons:

В номере очень грязно, клубками пыль на светильниках, в ванной повсюду подтеки и разводы, пахнет не очень хорошо. В ванной грязные швы плитки. В номере не было кофемашины, хотя она указана. Также фото отличались от реальности.

2026-02-14 via Nuitee
P
Prateek couple gb
8
Everything was perfect, just didn’t get the value for money. I get it paying a premium for the location but expected to
2026-02-14 via Nuitee
M
Mattia couple it
6
Pros:

La posizione

Cons:

Hotel molto vecchio e non ben tenuto

2026-02-14 via Nuitee
S
Souleymane couple us
10
2026-02-14 via Nuitee
C
charlotte couple fr
8
Bien
Pros:

L’emplacement , la vue , les bouteilles d’eau offertes dans la chambre . Salle de bain grande . Machine à café présente.

Cons:

Il a fallu qu’on demande un réfrigérateur alors que l’emplacement est prévu pour .
Par rapport à la taille de la chambre , peu de rangement .
Chambre assez abîmée de manière générale et tiroir du bureau cassé.
Manque une bouilloire électrique .
Pour déposer ou récupérer sa valise c’est assez long .
Peu d’ascenseurs qui fonctionnaient donc très long .

2026-02-14 via Nuitee
V
Victor couple us
8
2026-02-14 via Nuitee
M
Maximiliano family_with_children ar
7
El hotel está perfecto en función de lo que vale, nunca me di cuenta que no iba a tener una heladerita por ejemplo
Pros:

El tamaño de la habitación

Cons:

Está muy viejo y descuidado

2026-02-13 via Nuitee
G
Gazzetta couple gb
10
2026-02-13 via Nuitee
P
Patrina D extended_group us
10
Comfortable and relaxing.
Pros:

Location, staff and accommodations were all excellent. Loved the store in the lobby as well as an entrance on both 44th & 45th Street.

Cons:

N/A

2026-02-13 via Nuitee