Comfort Inn & Suites Greenville Near East Carolina University

Hotels
•
Comfort
8.1 (545 reviews)
3212 South Memorial Drive , Greenville , US
+1 252-227-0928

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Accommodating, friendly and helpful staff (night shift praised)
Great location for conferences and convenience
Good breakfast for many guests (notably excellent scrambled eggs)
Pool, coffee and pleasant atmosphere
Some guests reported clean, fresh rooms and enjoyed longer stays
Good price/offerings for some bookings
Cons:
Serious cleanliness issues reported: damp, mold, mildew, urine/animal odors, roach sighting, stained mattress covers
Limited parking and concerns about car safety at the property
Broken furniture and non-working electrical plugs in some rooms
Strong cleaning/chemical smells reported at check-in
Noisy AC/central air affecting sleep on some floors
Perceived high room rates; value mixed

Categories

Cleanliness
5.5
Multiple guests reported serious issues: damp/mildew, mold, strong urine and animal odors, visible mildew under rooms, a roach sighting, and stained mattress covers—cleanliness is a clear weakness.
Service
9.4
Staff repeatedly described as accommodating, friendly and helpful (night shift praised, Keke noted); staff handled room changes and refunds promptly in at least one serious incident.
Location
9.2
Frequently praised as convenient (good for conferences, several guests cited location positively), though one report mentioned limited parking and safety concerns.
Room Quality
5.9
Rooms have multiple problems for some guests: dampness, strong odors, noisy AC, broken furniture, cramped/outdated feel, uncomfortable/high beds—room quality is inconsistent and leans negative.
Amenities
9
Pool, coffee and general atmosphere were called out positively; however some practical issues (non-working plugs, noisy centralized air) were reported.
Value for Money
7.5
Mixed: several guests felt rates were too high (one cited $200+ nightly), while others noted good price or good overall deal—value is slightly below target overall.
Food and Beverage
8.8
Breakfast reviews skew positive overall (notably excellent scrambled eggs and well-prepared options), though some guests found breakfast average and wanted better variety/quality of items like juice and eggs.
Overall Experience
9.5
Aggregate impression is positive for many stays (friendly staff, good location, pleasant common areas), but serious cleanliness/room issues caused at least one guest to cut their trip short—overall experience is more positive than negative but inconsistent.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Welcome to Comfort Inn & Suites, Greenville!

Convenient Location: Situated just 3.1 miles from Vidant Medical Center and within 6 miles of East Carolina University, our hotel offers easy access to key destinations in Greenville.

Comfortable Accommodations: Relax in rooms equipped with a TV, free WiFi, and a choice of air-conditioned units with private or shared bathrooms. Upgrade to our Superior rooms for a spa bath or hot tub experience.

Fantastic Amenities: Enjoy our indoor pool, fitness center, and 24-hour business center. Benefit from complimentary services like free WiFi, American Breakfast, shuttle service, and private parking during your stay.

Book your stay at Comfort Inn & Suites today and experience comfort and convenience in Greenville!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PGV

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 545 reviews
Cleanliness: 5.5
Service: 9.4
Location: 9.2
Room Quality: 5.9
Amenities: 9
Value for Money: 7.5
Food and Beverage: 8.8
Overall Experience: 9.5
T
Tyanna • couple • us
10
2026-11-05 • via Nuitee
E
Edweana • family_with_children • us
1
Disappointing Hotel Experience: Cleanliness, Parking, and Room Concerns
Pros:

The staff were accommodating

Cons:

I was disappointed with the property’s location, limited parking, and concerns about my car’s safety. The room felt damp and moldy, had a strong animal odor, and was dim, cramped, and outdated. To make matters worse, we saw a large roach crawling up the wall before bed, which was the final straw.

I requested a room change and a refund for the unused night. The staff was apologetic and accommodating, moving us to a clean, odor-free room. However, the window was obstructed by a sign, leaving us with a poor view. Although I appreciated the staff’s efforts and the refund, the overall experience was uncomfortable enough that I decided to end my trip early and return home.

2026-10-22 • via Nuitee
K
Kendra • couple • us
10
2026-10-22 • via Nuitee
D
Donald • solo_traveller • us
8
Every thing was well beside the room I stayed in had a broken chair at the desk that was not safe..
Pros:

The breakfast is in the middle of the road I give it in about a six

Cons:

Could’ve had better juice and better eggs hello

2026-10-19 • via Nuitee
J
Jawatta • couple • us
7
2026-10-08 • via Nuitee
M
Martin Kirk • couple • us
8
Great location and met my expectations.
Pros:

The man that worked the breakfast did a great job. The scrambled eggs were better than any hotel I have stayed at. Not sure what he did different?

When checking in Keke was very friendly and helpful.

Cons:

The smell of cleaning fluid was overwhelming when checked in. Both in the lobby as well as our room.

2026-10-07 • via Nuitee
I
Iris • family_with_children • us
10
2026-10-07 • via Nuitee
N
Nate • solo_traveller • us
5
Pros:

No reason for this hotel to cost $200+ per night

2026-09-14 • via Nuitee
S
Shirlanda Wilson • solo_traveller • us
8
Pros:

The staff, the coffee, the pool and atmosphere was overall wonderful.

Cons:

Our room had an strongl urine smell but I took care of that with some Lysol spray. Breakfast could have had more effort put into it but... I didn't expect that much better

2026-09-12 • via Nuitee
W
Willie • couple • us
9
2026-09-04 • via Nuitee
T
Tiffany • family_with_children • us
8
2026-09-01 • via Nuitee
S
Shicole • solo_traveller • us
8
2026-08-26 • via Nuitee
B
Brianna • couple • us
2
Pros:

Friendly staff

Cons:

Our room had a very strong smell of water damage. It was very damp in the room as well. The AC unit made a terrible noise.

As we were leaving, we saw a room covered in mildew that was directly under the one we stayed in.

2026-08-16 • via Nuitee
M
Marco • solo_traveller • it
7
Cons:

Colazione troppo essenziale, sistema di ricircolo aria centralizzato molto rumoroso (solo al quarto piano),si sentiva in camera rovinando la qualità del sonno

2026-08-12 • via Nuitee
K
Kevin • solo_traveller • us
9
Pros:

Exceeded my expectations

Cons:

N/A

2026-08-09 • via Nuitee
J
Josh • solo_traveller • us
7
Pros:

Location was great for the conference I was attending, bed was comfortable.

Cons:

Slight smell of damp or prior water damage in the room.

2026-08-07 • via Nuitee
J
Jhana • couple • us
8
2026-08-06 • via Nuitee
T
Tashia • solo_traveller • us
10
2026-08-04 • via Nuitee
C
Cornelius • solo_traveller • us
7
2026-08-02 • via Nuitee
A
Adrian • solo_traveller • us
8
2026-07-24 • via Nuitee