Fairfield Inn by Marriott Scranton

Hotels
•
Fairfield Inn
8.3 (957 reviews)
949 Viewmont Drive , Scranton , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfy bed
Good breakfast
Clean and well-maintained
Friendly staff
Great amenities
Cons:
Fitness center closed without notice
Room door lock issues
Bad staff experience
Limited food choices
Highway noise

Categories

Cleanliness
8.03
Overall cleanliness was noted as good but there are issues like peeling laminate and rooms not cleaned daily.
Service
9
Most staff were friendly and helpful, though there were isolated negative experiences.
Location
8.54
Convenient location near food and gas, but some noise from the highway.
Room Quality
7.49
Issues with room locks and damp sheets were mentioned.
Amenities
8.52
Amenities like the gym were noted positively, though some were unavailable.
Value for Money
8.48
Good value for the overall experience given the ratings.
Food and Beverage
8.03
Breakfast was generally good, but limited choices and early closing times were noted.
Overall Experience
8.3
Mixed experiences overall, but the positive aspects outweighed the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:47

Property Description

Convenient Location
Situated just off Interstate 81, Fairfield Inn Scranton offers easy access for travelers. Guests can enjoy the convenience of on-site parking during their stay.

Comfortable Accommodations
Each guest room is equipped with modern amenities such as flat-screen TVs with premium cable channels, a coffeemaker, and private bathrooms with a bathtub and hairdryer. Ensuring a comfortable and relaxing stay for all visitors.

Dining Options
Start your day right with a daily continental breakfast served in the hotel's dining area. Additionally, guests can take advantage of the local restaurant dinner delivery service for a convenient dining experience.

Book your stay at Fairfield Inn Scranton today for a pleasant and hassle-free hotel experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AVP

Location

Guest Reviews

8.3
Based on 957 reviews
Cleanliness: 8.03
Service: 9
Location: 8.54
Room Quality: 7.49
Amenities: 8.52
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.3
L
Lewandowska • extended_group • pl
8
Polecam
Pros:

Wygodny pokój, wszystko co potrzeba

2026-10-31 • via Nuitee
A
Audrey • couple • us
10
2026-10-29 • via Nuitee
C
CAROL • couple • us
8
Hotel was nice staff was very professional.
Pros:

Breakfast was good and hot items were hot. Coffee could have been hotter.

Cons:

Only problem, there were 2 people in our room but only had 1 washcloth. Everything else good. Would stay again.

2026-10-27 • via Nuitee
T
Torben • family_with_children • de
8
2026-10-26 • via Nuitee
L
Lewandowska • extended_group • pl
8
Polecam
Pros:

Przyjemna obsługa, przestronny pokój, mikrofala w pokoju.

Cons:

Śniadanie- zero warzyw!

2026-10-24 • via Nuitee
J
JoAnn • couple • us
7
All in all it was adequate.
Pros:

The room was fine. The beds were very comfortable. Our card keys did not work initially, but young man came to our aid right away & had to get other room keys. He did a great job.

Cons:

Breakfast was a disappointment. The food was just okay. No seats available to sit down. Was told to go around the corner to a room with tables. Could not find the room. Turns out it was locked up. When got into the room there were 2 big rolling baskets (?) maybe for laundry, or trash ? Coffee was not hot, only lukewarm. There were no muffins or pastries.

2026-10-23 • via Nuitee
A
Amy • couple • us
3
Unclean
Pros:

Check in woman was polite and courteous.

Cons:

Unclean. Hairs all over the bathroom floor. Definitely was not vacuumed or sweeped. Shower was unclean as well. Toilet paper is like sandpaper. The bathroom contracting work is poor. Unprofessionally done grout work etc.

2026-10-22 • via Nuitee
K
Kathleen • couple • us
10
We would definitely recommend this hotel to others!
Cons:

Would like a night light in the bathroom.

2026-10-22 • via Nuitee
A
Anne • solo_traveller • nl
9
2026-10-21 • via Nuitee
A
Anthony Scott • family_with_children • us
7
2026-10-17 • via Nuitee
S
Susan • extended_group • us
10
Pros:

Super comfortable. And clean. Love the design of the room also

Cons:

Nothing

2026-10-17 • via Nuitee
A
Acocella • family_with_children • us
4
2026-10-16 • via Nuitee
P
Pamela • family_with_children • us
10
2026-10-13 • via Nuitee
L
Lucia • couple • za
10
2026-10-13 • via Nuitee
G
Gary • couple • us
10
2026-10-12 • via Nuitee
D
Danielle • couple • us
8
Heavenly
Pros:

Breakfeast was great

Cons:

No pool

2026-10-08 • via Nuitee
M
Michael • extended_group • us
7
Not the first time I’ve stayed here, and it was better in the past
Pros:

Location was great. Very close to everything in Scranton but out of the way enough not to worry about parking and such.

Cons:

Three long black hairs on the sheet and it was somewhat wrinkled leading me to believe it hadn’t been washed. I did happen to see whom I presumed to be the housekeeper at a later time in our visit. Her hair matched what was left on the bed so I’m guessing she left a few behind while making it. She was also standing by the front desk berating the night desk guy about his inability to accomplish anything at all during his shift. Looks to me like there are areas of improvement available for both staff members

2026-09-17 • via Nuitee
J
Jilliene • solo_traveller • us
5
Pros:

The staff

Cons:

Our sink was clogged. We only got 1 wash clothes each time they cleaned for 2 people there was a wasp nest outside back entrance my boyfriend got stung. The cable wasn't clear & no way to sign into Netflix & 1 day no meat at 730 at breakfast. Yes it was that bad but the staff were friendly

2026-09-08 • via Nuitee
S
Sara • family_with_children • us
8
2026-09-07 • via Nuitee
R
Raymond • solo_traveller • us
10
2026-09-07 • via Nuitee