Fairfield Inn by Marriott Scranton

Hotels
Fairfield Inn
8.3 (948 reviews)
949 Viewmont Drive , Scranton , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfy bed
Good breakfast
Clean and well-maintained
Friendly staff
Great amenities
Cons:
Fitness center closed without notice
Room door lock issues
Bad staff experience
Limited food choices
Highway noise

Categories

Cleanliness
8.03
Overall cleanliness was noted as good but there are issues like peeling laminate and rooms not cleaned daily.
Service
9
Most staff were friendly and helpful, though there were isolated negative experiences.
Location
8.54
Convenient location near food and gas, but some noise from the highway.
Room Quality
7.49
Issues with room locks and damp sheets were mentioned.
Amenities
8.52
Amenities like the gym were noted positively, though some were unavailable.
Value for Money
8.48
Good value for the overall experience given the ratings.
Food and Beverage
8.03
Breakfast was generally good, but limited choices and early closing times were noted.
Overall Experience
8.3
Mixed experiences overall, but the positive aspects outweighed the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:47

Property Description

Convenient Location
Situated just off Interstate 81, Fairfield Inn Scranton offers easy access for travelers. Guests can enjoy the convenience of on-site parking during their stay.

Comfortable Accommodations
Each guest room is equipped with modern amenities such as flat-screen TVs with premium cable channels, a coffeemaker, and private bathrooms with a bathtub and hairdryer. Ensuring a comfortable and relaxing stay for all visitors.

Dining Options
Start your day right with a daily continental breakfast served in the hotel's dining area. Additionally, guests can take advantage of the local restaurant dinner delivery service for a convenient dining experience.

Book your stay at Fairfield Inn Scranton today for a pleasant and hassle-free hotel experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AVP

Location

Guest Reviews

8.3
Based on 948 reviews
Cleanliness: 8.03
Service: 9
Location: 8.54
Room Quality: 7.49
Amenities: 8.52
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.3
W
Wiltbank family_with_children us
10
good stay , only negative was no pool when was advertised
Pros:

room , bed and breakfast were terrific

Cons:

advertisements said there was an indoor swimming pool but there was NOT

2026-08-14 via Nuitee
S
Sheryl solo_traveller us
10
Pros:

.

Cons:

.

2026-08-11 via Nuitee
J
John solo_traveller us
6
Pros:

It's a fine option for a hotel. Nothing major stands out negatively or positively about the hotel. Just a standard hotel stay.

Cons:

In terms of hotels, it's a totally fine option. In terms of Marriott properties, it's middle to lower end of properties I've stayed at in terms of comfortability and amenities.

There was a hidden fee for incidentals not built in using booking.com and front desk had some issues with running cards, but overall not a major issue.

Toilet would run at random times (assuming when neighboring rooms were using the toilet).

2026-08-10 via Nuitee
M
Marissa couple us
7
2026-08-09 via Nuitee
S
Supreet family_with_children ca
8
2026-08-09 via Nuitee
I
Iuliana family_with_children us
9
Great one night stay
Pros:

Location

Cons:

A little bit better cleaning but was overall clean

2026-08-08 via Nuitee
V
Venkataprasad family_with_children us
3
Bad experience
Pros:

Location

Cons:

As soon as we woke up we saw a printed paper that there will be no water from 8 AM . We booked for 1 night stay . The room did not had water since 8 AM . We could not use the hotel in the morning. Very bad

2026-08-07 via Nuitee
J
Jean-Guy family_with_children ca
9
2026-08-06 via Nuitee
K
Kristima family_with_children us
9
2026-08-05 via Nuitee
R
Radosław family_with_children pl
8
2026-08-04 via Nuitee
R
Robert solo_traveller us
4
2026-08-03 via Nuitee
D
david couple us
5
2026-08-02 via Nuitee
G
Gnana family_with_children us
10
2026-07-25 via Nuitee
V
Vicky couple us
9
2026-07-24 via Nuitee
M
Makanguile family_with_children ca
5
L’emplacement était pas pire
Pros:

Le personnel accueillant

Cons:

La propreté n’était pas à la hauteur et il y avait des fourmis dans la chambre

2026-07-24 via Nuitee
E
Eunyoung extended_group us
7
2026-07-23 via Nuitee
S
Suzette couple us
10
Pros:

Friendly staff. Comfortable beds.

2026-07-22 via Nuitee
O
osborne couple us
10
thumbs triple up
Pros:

food good excellent stay

2026-07-13 via Nuitee
S
Staci couple us
3
Cons:

the food was not hot, eggs were watery, milk was warm, not enough variety,
they do not clean your room every day unless you ask, and even then make sure everyone knows we told two different people at the desk and no one came and changed trash, brough new towels, etc.. we asked twice, they would not seen deliver items we needee we needed to go get them. The toliet paper holder was falling off the wall we asked for them to come fix it. No they did not. complained to the manager and corporate. Manager did nothing other than tell us that they do not change towels and clean other than every couple days. not the answer!

2026-07-13 via Nuitee
A
Aditya family_with_children us
3
Pros:

Good location that is easy to access from the highway. It's easy to get delivery from UberEats etc. Check in staff was friendly. Rooms are pretty clean. Nice TV.

Cons:

Overnight stop on the way to drop my son to overnight camp. First they charge $20 exta for "incidentals" which they say they refund at the end of your stay, but yet to see that refund on my card. Needless complexity. Free breakfast is crowded, and the food mediocre- well you get what you pay for. The apple juice from the dispenser was congealed and had the consistency of maple syrup.. And then most annoying of all, they shut off water at 8:30am on a Sunday morning - no warning except a flyer stuck under the door right before they did it. I'm Marriott lifetime gold and seek out Marriott properties whenever I can - this property is a blemish on the Marriott name.

2026-07-13 via Nuitee