Magnolia Hotel Downtown Dallas

Hotels
9 (2502 reviews)
1401 Commerce Street , Dallas , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Historic hotel
Cons:
Elevator issues
Noise disturbances
Not all amenities available

Categories

Cleanliness
8.39
Some reviews mention issues such as dirty conditions.
Service
9.86
Many reviews highlight helpful staff and good service.
Location
9.4
Multiple reviews comment positively on the location.
Room Quality
8.35
Several issues were noted, including noise and air conditioning.
Amenities
8.88
Amenities were adequate, with some reviews mentioning lack of wifi in certain rooms.
Value for Money
9.34
Positive feedback on value relative to price.
Food and Beverage
8.89
No significant mentions, standard quality for this hotel tier.
Overall Experience
8.86
Overall positive experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 14:59

Property Description

Convenient Location
Located just 700 meters from the Dallas World Aquarium, Magnolia Hotel Downtown Dallas offers a prime spot for exploring the city. With free local shuttle service available, guests can easily access attractions within 4.8 km of the hotel.

Comfortable Accommodations
Each room at the hotel is equipped with coffee- and tea-making facilities, cable TV, and a private bathroom. For added convenience, select rooms feature a seating area and a full kitchen, providing a home-away-from-home experience.

Exceptional Service
Enjoy a warm welcome with a 24-hour front desk and complimentary evening milk and cookies. Whether it's assistance with travel plans or local recommendations, the attentive staff at Magnolia Hotel Downtown Dallas is dedicated to ensuring a memorable stay.

Book now to experience the perfect blend of comfort and convenience at Magnolia Hotel Downtown Dallas.

Important information:

Please note: credit cards will be authorized for room, tax and incidentals upon check-in.

Guests under the age of 21 are only allowed to check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DFW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 45 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People 2 years old and over stay for US$25 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 2502 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 8.86
K
Keylan couple us
1
It was a nice hotel like the features wise, but it was kind of ghetto and the hot water didn’t work.
Pros:

It was nice

Cons:

The hot water did not work

2026-04-04 via Nuitee
J
Janire extended_group es
7
2026-04-04 via Nuitee
D
Donald family_with_children us
10
2026-04-02 via Nuitee
L
Libby couple au
7
2026-04-02 via Nuitee
S
Stephanie family_with_children us
6
Not so happy.
Pros:

It's a nice hotel, and I like the area.

Cons:

On my confirmation email, it stated they have free breakfast. They do not have breakfast at all. Breakfast is one of the reasons we picked that hotel. Also,I read somewhere that the front desk would have quarters if we needed them for laundry, they never had quarters, not one time. The main negative aspect of the stay was the parking situation. If your going to have any kind of business downtown, you should make sure to have parking for your customers. I didn't know until I checked in that they only have valet. For $51 a night. So we had to park on the street. I spent close to $1000 for our 27 day stay. Unacceptable. No restaurant or bar at the hotel, so no room service... No business center... No pool.

2026-04-02 via Nuitee
R
Russell family_with_children au
9
2026-03-31 via Nuitee
S
Simon couple gb
9
Excellent just needs a few updates.
Pros:

Fantastic historic building with great original features, great location, clean rooms, good gym, helpful staff and at a great price.

Cons:

For the price, everything is excellent. However the hotel could do with some extra investment.
The decor could do with a refresh and the windows need cleaning for the amazing views.
They need more staff on the check-in desk as the lovely chap who was working there had to deal with about 10 guests trying to check in on his own. Ideally they should have breakfast facilities for a hotel of this size in central Dallas and I'd bring back the nightly milk and cookies which was always a hallmark of the magnolia.

2026-03-31 via Nuitee
T
Tiffany solo_traveller us
6
2026-03-31 via Nuitee
B
Bogdan solo_traveller nl
8
2026-03-31 via Nuitee
C
Charles Reed solo_traveller us
9
The room was nice and very spacious.
Pros:

I didn't have it.

Cons:

It was a little noisy

2026-03-31 via Nuitee
F
Flores extended_group pr
5
2026-03-31 via Nuitee
S
Simon couple gb
9
Excellent just needs a few updates.
Pros:

Fantastic historic building with great original features, great location, clean rooms, good gym, helpful staff and at a great price.

Cons:

For the price, everything is excellent. However the hotel could do with some extra investment.
The decor could do with a refresh and the windows need cleaning for the amazing views.
They need more staff on the check-in desk as the lovely chap who was working there had to deal with about 10 guests trying to check in on his own. Ideally they should have breakfast facilities for a hotel of this size in central Dallas and I'd bring back the nightly milk and cookies which was always a hallmark of the magnolia.

2026-03-31 via Nuitee
J
Julie solo_traveller us
7
Cons:

The valet parking was a nightmare. The valet guys were friendly but so overwhelmed. I sat in my car outside the hotel twice in the road for over an hour waiting for my car to get parked. Was not worth the $48 a night I paid for the parking. I contacted management to let them know how ridiculous that was and he could care less. Would not recommend unless you find your own parking

2026-03-30 via Nuitee
O
oscar extended_group us
1
Pros:

The reception staff do not attend to customers well.

2026-03-30 via Nuitee
D
Dora family_with_children de
7
viagem trabalho
Pros:

Localizacao

Cons:

Hotel muito velho colcheoes ruins,velhos. Quarto muito antigo e falta de flexibilidade no check-out.Pedimos 1 hora a mais no late check-out e nao nos permitiram mesmo o hotel estando vazio.

2026-03-30 via Nuitee
V
Vickie couple us
8
Pros:

Location

Cons:

Toilet plugged up, having to ask for wash cloths, towels, toilet paper

2026-03-30 via Nuitee
G
Goins couple us
9
2026-03-30 via Nuitee
M
Mohammed family_with_children ae
5
2026-03-29 via Nuitee
J
John family_with_children us
5
Pros:

The hotel was beautiful and gave grandiose feeling which was absolutely perfect for the occasion.

Cons:

The AC in the room was below standard and the room was uncomfortable hot and stuffy.

2026-03-29 via Nuitee
J
Jonathan family_with_children us
3
Never again
Pros:

The room had a water leak and they kept calling even at 11 o’clock at night

Cons:

The stay

2026-03-29 via Nuitee