Extended Stay America Suites - Greensboro - Airport

Hotels
Extended Stay America Suites
7.6 (323 reviews)
7617 Thorndike Road , Greensboro , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean and good customer service
Very friendly staff
Convenient location to food and airport
Cons:
Poor cleanliness in rooms
Disappointing breakfast options
Odor on the floor

Categories

Cleanliness
6.31
There are reports of hair and spider webs in the room, indicating poor cleanliness.
Service
8.78
Many reviews praise the staff's friendliness and helpfulness.
Location
8.32
The location is noted as convenient, particularly for access to the highway.
Room Quality
7.27
Generally comfortable, but some issues were mentioned with cleanliness.
Amenities
7.8
Some amenities such as the WiFi and breakfast were found lacking.
Value for Money
8.26
Overall seen as affordable for the location and services.
Food and Beverage
5.81
Breakfast options are criticized for being minimal with no hot options.
Overall Experience
8.28
Overall positive experience, with some caveats regarding cleanliness and breakfast.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:16

Property Description

Fully Equipped Kitchen in Every Room
Experience the convenience of a fully equipped kitchen in every room at Extended Stay America - Greensboro. Cook your favorite meals just like at home with a stovetop, microwave, and fridge provided.

Complimentary Grab-and-Go Breakfast
Start your day right with our free grab-and-go breakfast, including a variety of options like breakfast bars, muffins, hot cereal, coffee, and tea. Enjoy a quick and delicious meal before heading out to explore Greensboro.

Convenient Amenities and Nearby Attractions
Benefit from free WiFi, 24-hour front desk service, laundry facilities, and upgraded bedding during your stay. Explore nearby attractions such as Wet N Wild, Four Season Mall, and Greensboro Historical Museum easily from our well-located property.

Book now for a comfortable and enjoyable extended stay experience at Extended Stay America - Greensboro!

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for US$0 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.6
Based on 323 reviews
Cleanliness: 6.31
Service: 8.78
Location: 8.32
Room Quality: 7.27
Amenities: 7.8
Value for Money: 8.26
Food and Beverage: 5.81
Overall Experience: 8.28
S
Shannon couple us
10
Nice time
Pros:

Staff was amazing

Cons:

Breakfast could have been better but there's a stove in the room, could cook it myself.

2026-04-25 via Nuitee
6
6d49242acbf47386535bbd1f01d44b3e family_with_children us
4
2026-04-18 via Nuitee
8
81b666c5082f701fce34f0b57233c69d couple us
4
Pros:

I liked the locstjon

Cons:

I didn’t like that I was charged twice for the room

2026-04-17 via Nuitee
8
894911f64f0e72ad526c2dd9627291fb family_with_children us
10
2026-04-16 via Nuitee
N
Nancilynn family_with_children us
10
2026-04-08 via Nuitee
K
Keion couple us
10
2026-04-08 via Nuitee
S
Steven family_with_children us
10
2026-04-07 via Nuitee
M
Michael family_with_children us
7
2026-04-07 via Nuitee
R
Ramos couple us
8
2026-04-03 via Nuitee
A
Anthony family_with_children us
2
Roach infested
Pros:

Staff was cool

Cons:

Low quality and roaches q

2026-03-23 via Nuitee
C
Campbell family_with_children us
10
Pros:

There was a problem with me checking in. But once that was over everything was straight. It was clean and I had a great time.

Cons:

There was kids running outside my room all day on Saturday. I was trying to relax but I couldn't. I know that ain't the hotels fault.

2026-03-22 via Nuitee
B
Bruce couple us
10
2026-03-21 via Nuitee
Y
YolondavRush family_with_children us
7
Pros:

Location

2026-03-14 via Nuitee
J
Julie solo_traveller us
6
Sort of just okay
Pros:

Excellent, professional, helpful and friendly staff. Comfy bed. Good free wifi (it was sufficient for streaming and games so I opted not to pay extra for premium wifi).

Cons:

Price not commensurate with amenities (i.e., overpriced). Room cleaned every two weeks instead of weekly (was disclosed in policies at time of booking). No coffee maker available. Cooking and eating utensils were not in my room at check in, so I had to ask for them. Provided colander was unnecessary because the pot was not big enough to cook pasta. Appliances in my room's kitchenette were old, rusty, worn, and needed leveling. Rental car or ability to figure out convoluted Guilford County bus schedules is a must because there is no safe place to walk to restaurants other than the closest two, and the nearest grocery store is 3-ish miles away. Grounds need a good clean up (there are no ashtrays on the property, so disposing of butts is a problem. And some pet owners haven't yet learned how to clean up after their pets, so there were piles on sidewalks and grass next to the building.) I guess I would have expected a little more care for the property by guests and corporate alike for the price of the rooms.

2026-03-13 via Nuitee
S
Shannon couple us
10
Charming staff made my stay wonderful!
Pros:

What made my stay was the staff! Carolyn, Haley and Debra (I believe thats the right name, may have been Brenda, she was the daytime front desk clerk.) Those 3 ladies made me feel so at welcome and at home, I was stuck in Greensboro bc of the weather and I was really missing home and these 3 dont even know how much chit chatting with them helped my homesickness. They were wonderful and I will definitely recommend this hotel to anyone needing lodging. Thank you ladies!!!

Cons:

I can't really say there was anything I didn't like. There is always room for improvement but for the price and the service, I cant see any reason to speak negatively in any way about this hotel. As I stated in my other review, the breakfast was minimal but no big deal. There is a Dunkin and McDs real close too.

2026-01-27 via Nuitee
S
Shannon couple us
10
Excellent stay
Pros:

Staff was friendly, immediately responsive to special request in app (late check in), provided shampoo I had forgotten. Has a great little kitchenette, damn near a studio apartment!

Cons:

Only thing I was a little disappointed in was the "included breakfast" was just muffins and instant oatmeal and coffee. The only reason I was disappointed was the description says breakfast included, but they let you know upon check in its a "grab and go" breakfast. Not a huge deal, but I would have been a little more prepared for that if it was more clear. A little fruit wouldnt have hurt my feelings. However, because of the service of the front desk ladies, I will definitely stay again.

2026-01-26 via Nuitee
S
sherra solo_traveller us
10
Pros:

I like the location being close to the highway

Cons:

Nothing

2026-01-20 via Nuitee
R
Racquel extended_group us
1
2026-01-16 via Nuitee
K
Kara family_with_children us
8
We would stay there again!
Pros:

Staff was polite and attentive. Breakfast was fine. I used it both mornings. We used the pool too.

Cons:

The room next door had guests who played their music extremely loud both evenings and middle of the night. Thankfully the staff did address it with success after I notified management.

2026-01-15 via Nuitee
B
Bobby couple us
10
2026-01-09 via Nuitee