Suburban Studios Winston Salem-University Parkway

Hotels
HomeTowne
5.9 (451 reviews)
7910 North Point Boulevard , Winston-Salem , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
Wheelchair accessible
Lower bathroom sink
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Well-equipped rooms
Cons:
Cleanliness issues
Management problems
Maintenance concerns

Categories

Cleanliness
3.4
Multiple mentions of filth, bug infestations, and dirty conditions.
Service
7.9
Staff were described as nice and friendly, though issues with management were highlighted.
Location
7.9
Convenient location near attractions and stores.
Room Quality
5.4
Mixed reviews on comfort and maintenance; some rooms had issues like noise and bugs.
Amenities
6.4
Amenities included refrigerators and microwaves, but some amenities were missing or not functioning well.
Value for Money
5.4
Perceived value is low due to cleanliness and maintenance issues.
Food and Beverage
5.4
No relevant mentions in the reviews.
Overall Experience
5.4
General dissatisfaction but some positive interactions with staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:11

Property Description

Fully Equipped Kitchens
Experience the convenience of fully equipped kitchens in every room, complete with a stove top, microwave, and refrigerator.

Convenient Amenities
Enjoy complimentary WiFi, laundry facilities, ironing services, and upgraded bedding with extra pillows for a comfortable stay.

Prime Location
Located near attractions like the Lawrence Joel Coliseum, Dixie Classic Fair Grounds, and BB&T Ball Park, our hotel is the perfect choice for your stay in Winston-Salem.

Book your stay at Hometowne Studios by Red Roof Winston-Salem - University Pkwy for a comfortable and convenient experience.

Important information:

Primary guest must be 21 years of age or older with valid identification at check-in.

Active military personnel must be 18 years of age or older with valid identification at check-in.

Front Desk Hours:
Monday - Saturday 11:00 am to 7:00 pm
Sunday - Closed.

Towels and linens are available at the front reception.

Dishes are not provided in the rooms, but dish packs are available for purchase.

Out of respect for our guest’s privacy, full housekeeping services are included in the price of your stay and offered once every two weeks, with a refresh in between. You may schedule additional housekeeping services on a customized schedule through the front desk for an additional cost. Please contact the Hotel for more details.

This location does not accept pets. Service and emotional support animals are always welcome.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GSO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

5.9
Based on 451 reviews
Cleanliness: 3.4
Service: 7.9
Location: 7.9
Room Quality: 5.4
Amenities: 6.4
Value for Money: 5.4
Food and Beverage: 5.4
Overall Experience: 5.4
N
Norris couple us
8
2026-02-14 via Nuitee
C
Chilton solo_traveller us
10
great stay
2026-02-12 via Nuitee
N
Norris solo_traveller us
7
Cons:

Holes in bath towels.

2026-01-31 via Nuitee
B
Barbara E. solo_traveller us
9
Not bad at all if you are needing a 2 weeks or longer stay.
Cons:

Coming in under new ownership so lots of upgrading which is ok, but a little annoying wondering or not knowing when you could relax because of hearing through the grapevine that they will be coming at a moments notice to change out the refrigerator or replace the toilet. But it's such as life these days. Overall a decent place to stay and relatively decent price compared to other places like extended stay.. Staff were very pleasant and accommodating!

2026-01-26 via Nuitee
M
Mary solo_traveller us
1
It was a nightmare
Pros:

The people who worked there were nice.

Cons:

It was filthy and very poorly maintained.

2026-01-20 via Nuitee
A
Aric solo_traveller us
2
2026-01-19 via Nuitee
V
Vaneeta couple us
10
Wonderful
Pros:

Staff is Wonderful helpful and very nice❤️

2026-01-19 via Nuitee
H
Hilton solo_traveller us
9
2026-01-09 via Nuitee
N
Norris family_with_children us
7
Cons:

Cracks in door

2026-01-04 via Nuitee
A
Andres solo_traveller us
10
2026-01-02 via Nuitee
R
Rolanda family_with_children us
10
2025-12-31 via Nuitee
C
Carleth couple us
10
2025-12-28 via Nuitee
J
Joseph family_with_children us
8
Pros:

Nice and clean

Cons:

TV remote didn't work

2025-12-17 via Nuitee
J
Joseph family_with_children us
10
Pros:

Very clean

Cons:

Nothing negative

2025-12-17 via Nuitee
B
Blevins family_with_children us
9
2025-12-15 via Nuitee
E
Enlow family_with_children us
10
Wrestlecade Weekend
Pros:

It was close to where we needed to be for the weekend, Benton Convention Center, and other attractions.

Cons:

Sound of running since like outside the door or right above the room at all hours of the night but not so bad. My wife wasn't a fan of the bed being too soft and of course the heavy weed smell in what we thought was non smoking and nobody was outside but she said other than that, everything was alright.

2025-12-03 via Nuitee
D
Delaney family_with_children us
1
Pros:

Rosa at the front desk was amazing. Extremely friendly and knowledgeable about the area. Rooms have full size refrigerators, microwave and a 2 eye stove top.

Cons:

Do not stay here. This property is a lawsuit waiting to happen. Mrs. Brown the "General Manager" is rude, unprofessional, a liar, and lacks class. I had to file a complaint with the DOJ for ADA violations and discriminatory practices. And if safety is a concern for you, rethink this property. If you call emergency services instead of their courtesy officer you will be told to leave. That is illegal as well. You cannot require a guest to only use an in-house courtesy officer (who isn't even a certified security officer. It's just someone who lives on property) instead of calling the police or 911.
When I asked for a corporate number it upset Mrs Brown (you could visibly see the anger) and she told us to leave. That's a retaliatory move. I have still yet to get a corporate number, however Mrs Brown supposedly sent my information to her direct manager. I have still yet to hear from anyone and that was Oct 31st. Today is Nov 7th.
Make sure Mrs. Brown meets all guests staying in the room. She never met my 12 year old although he was on property with me and everyone else had seen him or met him. She had a problem with that. Swore she didn't know he was there yet my reservation had him listed as a child staying in the room. She will look for any reason to argue with you and make you leave. She is dangerous to the hospitality industry and to the guests at any property she manages. There are so many more issues but I don't have the room to type them all.
The rooms are not the cleanest. Beds are uncomfortable and remind me of a cot mattress. (Thin and lumpy) MOST of the staff is friendly and pleasant. But this property needs a major improvement and new management in every dept.

2025-12-03 via Nuitee
B
Beginnings family_with_children us
10
2025-12-02 via Nuitee
J
Julian couple us
9
Pros:

Tranquilo y buen servicio al cliente. Cuarto pequeño pero cómodo y la cama muy cómoda.

Cons:

Las escaleras sucias y un poco de mal olor.

2025-11-27 via Nuitee
F
Frankie family_with_children us
1
Pros:

NOTHING!!!!!

Cons:

Pest ..ROACHES IN MY ROOM

2025-11-14 via Nuitee