Extended Stay America Suites - Houston - The Woodlands

Hotels
•
Extended Stay America Suites
5 (489 reviews)
150 Valley Wood Rd , Spring , US
+1 281-296-2799

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean rooms
Pleasant staff
Affordable price
Cons:
Dirty rooms
Insects present
Poor amenities

Categories

Cleanliness
2.71
Multiple reviews mention significant cleanliness issues, including dirty rooms and insects.
Service
8.18
Pleasant staff mentioned in some reviews, though service quality overall appears below average.
Location
6.72
Convenient access to the highway noted in several reviews, but overall experience affected by other factors.
Room Quality
3.67
Many reviews point to poor room conditions, including stains, broken beds, and unpleasant odors.
Amenities
2.7
Frequent complaints about broken amenities, including the pool and breakfast options.
Value for Money
6.66
Some reviews suggest the low price is offset by the quality of the stay.
Food and Beverage
4.71
Breakfast received mixed reviews, with stale items reported.
Overall Experience
4.68
Mixed experiences reported, ranging from terrible to satisfactory.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:37

Property Description

Fully Equipped Kitchen in Every Room
Enjoy the convenience of a fully equipped kitchen in every room, complete with a stovetop, microwave, and fridge. Whether you're staying for a few days or an extended period, feel at home and cook your favorite meals during your stay.

Complimentary Grab-and-Go Breakfast
Start your day right with a free grab-and-go breakfast served every morning, including a selection of breakfast bars, muffins, hot cereal, coffee, and tea. Perfect for guests on the move or those looking for a quick and easy breakfast option.

Convenient Amenities and Nearby Attractions
Benefit from free WiFi, 24-hour front desk service, laundry facilities, and upgraded bedding with extra pillows. Explore nearby attractions such as Splashtown, the Woodlands Mall, and the Cynthia Woods Mitchell Pavilion, all within close proximity to the hotel.

Book now for a comfortable and convenient stay at Extended Stay America - Houston - The Woodlands in Spring!

Important information:

Housekeeping service is offered every 14 days. For stays of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, and more.

Fresh towels and linen can be exchanged at the front desk at any time.

Daily housekeeping services are available for an additional fee.

A valid credit card is required at check-in for payment; cash is not acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: IAH

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

5
Based on 489 reviews
Cleanliness: 2.71
Service: 8.18
Location: 6.72
Room Quality: 3.67
Amenities: 2.7
Value for Money: 6.66
Food and Beverage: 4.71
Overall Experience: 4.68
E
Eric • family_with_children • us
1
Nastiest place and people I have ever seen
Pros:

This is a cesspool… I have seen pig farms cleaner than this. Broken beds, dead bugs all around the floor, smell like insecticide, broken furniture, dirty appliances… the front desk guy should never work in customer service in his/her/it life again. Poor EXTREAMLLY POOR customer service. I’m handicapped, told them I need it accommodations while booking and checking in, the nasty and rude front desk guy sent me to the 3rd floor, no elevators… you are better off camping under a bridge than staying in this pig style farm “hotel”

Cons:

There is nothing to like

2026-10-30 • via Nuitee
K
K • couple • us
1
They owe me a refund. They didn’t hv my accommodation.
Pros:

NOTHING

Cons:

The staff is rude ghetto and unprofessional. The property is dirty. Has roaches. Nightmare

2026-10-26 • via Nuitee
S
SWETHA • extended_group • in
7
Pros:

location

Cons:

Bed

2026-10-25 • via Nuitee
D
Dylan • family_with_children • us
7
2026-10-23 • via Nuitee
R
Renayasia • family_with_children • us
1
2026-10-22 • via Nuitee
M
monica • solo_traveller • us
2
gross
Pros:

proximity to the venue for a concert

Cons:

I'm pretty chill with things and if I'm grossed out and second guessing if we just drive back 3 hrs after the concert to avoid staying there that should say something. Dirty, doors not secured, holes everywhere floors are uneven, unkempt is an understatement.

2026-10-12 • via Nuitee
V
Varissa • family_with_children • us
1
Don’t book
Pros:

It was disgusting. Nothing to like & I was given a room with a broken door frame. Door wouldn’t close all the way in a room of 3 girls & the hotel manager said it wasn’t a big deal

Cons:

It was disgusting. Nothing to like & I was given a room with a broken door frame. Door wouldn’t close all the way in a room of 3 girls & the hotel manager said it wasn’t a big deal . He was very rude & unprofessional

2026-10-11 • via Nuitee
S
Stevens • solo_traveller • us
5
2026-10-10 • via Nuitee
D
David • couple • us
1
WE DID NOT STAY. I WOULD NOT RECOMEND
Cons:

one we got past the police cars in the parking lot we went to the room and found it to stink of heavy pet smell and cigarette smoke smell. we didn't stay. we left immediately.

2026-09-19 • via Nuitee
K
Kate • solo_traveller • us
5
2026-09-14 • via Nuitee
R
Rolando • solo_traveller • us
4
2026-09-13 • via Nuitee
S
Salinas • solo_traveller • us
1
Pros:

I'm the out side was ok.

Cons:

It was dirty hair on the bed no TV. Blood on the picture frame no phone and the floor In rest room was un even it felt like I was going to go through the floor
. The guy there was no help

2026-09-12 • via Nuitee
D
David • couple • us
1
So disgusting had to cancel reservation.
Pros:

Nothing

Cons:

The people took so long to greet us at the front desk. They told us we could not have a pet even though they advertised for pets. The room we looked at was disgusting in every way. When was the last time someone actually cleaned here? Definitely it recommend.

2026-08-29 • via Nuitee
H
Hailey • couple • us
1
2026-08-27 • via Nuitee
D
Dwayne • family_with_children • us
1
Uncomfortable feeling the whole time being there with my daughter
Pros:

Nothing at all very uncomfortable

Cons:

The room was terrible it smelled really bad the bathroom was filthy and I found what looked to be blood on the other side of the pillow I used which was disgusting

2026-08-25 • via Nuitee
M
Margaret • extended_group • us
1
Very dirty and filthy roaches no clean towels no soap no toilet paper for days. The people in the office are never there
Pros:

From the start when I walked in, it was bad services. I already paid online so had no choice to suck it up and stay

Cons:

The whole environment there was not very pleasant at all the residents that stay there are not friendly and just very ugly and disgusting. Just one lady that waves and she seems to be friendly. There’s a lot of drug addicts and just the property actually needs a lot of attention. I paid for 9 days at lot of money I spent there and this has been the worst experience I ever experienced. The bed frames are not very sturdy at all. I’m just being honest. Washer and dryer’s are not all working there’s no signs stating what’s not working I have to rewash my laundry cause the washer was broken and my clothes were still soaked. Half of the dryer’s are not in service as well. That was also money spent that was wasted.

2026-08-24 • via Nuitee
W
Willie • solo_traveller • us
1
Pros:

Nothing dirty stunk and had roaches plaster peeling from shower and flooring rizing with bugs coming from everywhere I will never stay with this company again

Cons:

This was disgusting had to sleep in my car and only use the room to bath as I couldn't get a refund to go elsewhere manager leaves and does door dash when he is supppse to be there assisting quest. Horrible customer service

2026-08-18 • via Nuitee
G
Gillihan • couple • us
8
2026-08-10 • via Nuitee
W
Willie • solo_traveller • us
1
2026-08-03 • via Nuitee
K
Kevin • extended_group • us
1
Absolutely disgusting, should be condemned. Hire a cleaning crew ffs, and dont get me started on the
Cons:

Cleanliness needed immediately, replace the furniture and carpet. Please for all that is holy throw out those disgusting computer chairs. Fix the vents in the bathroom and remove blood from floor, yes we notice also clean the towels!! Oh and rooms shouldn't reak of mildew or weed. Receptionist was accommodating at getting a replacement room even tho it smells of weed still better that mildew ig.

2026-08-03 • via Nuitee