Grand Copthorne Waterfront Hotel Singapore

Hotels
•
Millennium Hotels
8.6 (3450 reviews)
392 Havelock Road , Singapore , sg

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great service
Beautiful location
Delicious food
Cons:
Ants in the room
Limited lounge area

Categories

Cleanliness
7.6
Ants were seen in the room, indicating a cleanliness issue.
Service
9.6
The service was exceptional during the wedding preparations and staff were very attentive.
Location
9.1
The hotel's central location made it easy for guests to access.
Room Quality
8.1
The room was neat and comfortable with good views.
Amenities
8.6
Good amenities, including a beautiful decor and LED screen for events.
Value for Money
8.1
While it may be pricier, the quality of service justifies the cost.
Food and Beverage
9.1
The food quality was excellent, with attentive chefs catering to feedback.
Overall Experience
8.6
A highly satisfying experience overall with memorable service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 18:55

Property Description

Luxurious Riverfront Location
Grand Copthorne Waterfront, nestled along the Singapore River, provides a picturesque setting with stunning city or river views from its luxurious rooms. Enjoy the convenience of being just a 5-minute drive from Orchard Road, Singapore's famous shopping district.

Diverse Dining Options
Indulge in a culinary journey at the hotel's 4 restaurants, offering a range of cuisines from international buffet-style at Food Capital to traditional Shanghainese dishes at Grand Shanghai. Don't forget to unwind with a cocktail at Tempo before your meal.

Convenient Amenities
From the outdoor pool to the on-site gym facility, guests can relax and stay active during their stay. Benefit from free WiFi, multi-lingual staff assistance, and laundry services to make your experience seamless.

Experience luxury and convenience at Grand Copthorne Waterfront - book your stay now for an unforgettable Singapore getaway!

Important information:

• Executive Club Lounge is open from 7AM to 10PM daily. Guests with Club Lounge access can choose between a Daily Set Menu breakfast served at the Club Lounge from 7AM to 10AM (last order at 9:45 AM), or enjoy a buffet breakfast at Food Capital on Level 1 from 6:30 AM to 10:30 AM (last order at 10:00 AM).

• Club Lounge guests can also enjoy afternoon high tea and unlimited evening cocktails in the lounge.

• Guests age 12 years old and under, accompanied by an adult, are welcome at Executive Club Lounge before 5:30PM.

• We kindly ask that Executive Club Lounge guests with children maintain a calm and restful ambiance for the enjoyment of all guests.

• Bar services outside of cocktail hour and those not included in club membership are chargeable.

• Should you wish to invite additional guests to the Executive Club Lounge, please contact our Executive Club Lounge team for the charges.

• All prices quoted are subject to 10% service charge and prevailing Goods and Services Tax.

• DRESS CODE: Smart and casual attire as well as covered shoes are required at the Executive Club Lounge. Kindly note that shorts, bathing suits, sports attire, athletic wear, torn or cut off clothing, offensive prints, see-through clothing, baggy clothing, slippers, singlets or tank tops are not permitted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SIN

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for S$ 100 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3450 reviews
Cleanliness: 7.6
Service: 9.6
Location: 9.1
Room Quality: 8.1
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 9.1
Overall Experience: 8.6
S
Stacey • couple • nz
8
Pros:

Staff and location were good.

Cons:

The air conditioning was on a motion sensor so when you came back in the, room, clothes in the suit case and bed sheets were damp with the humidity.

2026-06-20 • via Nuitee
L
Loh Jia Xin Eunice • solo_traveller • sg
6
Pros:

Facilities still ok

Cons:

Quite dusty n old

2026-06-20 • via Nuitee
G
Giovanni • couple • br
9
2026-06-20 • via Nuitee
R
Ronald • couple • gb
8
After a poor start, excellent
Pros:

Staff were exceptional. Service was excellent.

Cons:

Flexibility of check-in, returning to Australia, we arrived at the Hotel at approximately 7.15am, really tired and bedraggled, given no other assistance other than a seat on the veranda until given a room at 11.30am.

2026-06-20 • via Nuitee
D
David • couple • au
8
Very comfortable
Pros:

Size of room

Cons:

An exclusive breakfast area rather than feeding like the foyer

2026-06-19 • via Nuitee
C
Christina • family_with_children • de
4
Pros:

Frühstücksbuffet war gut.

Cons:

Wir sind in der Nacht angereist. Das gebuchte Zimmer war nicht vorbereitet. Ärgerlich mit kleinen Kindern.

2026-06-19 • via Nuitee
J
Julien • solo_traveller • my
10
Pros:

Very nice hotel.
The staff are very attentive and responsive, and the rooms are adequately
The best is The pillows it was amazing 😊

Cons:

The thing I didn't like was the noise in the corridor; you can hear everything, even late at night. It's not soundproofed enough. The duvets are too thin, you get cold quickly, and it's a shame there's no shuttle service.

2026-06-18 • via Nuitee
K
Koloina • extended_group • fr
10
2026-06-17 • via Nuitee
D
Dennis • couple • ph
5
Just an average stay
Pros:

LOCATION: The location is very convenient, with Havelock MRT and Bus stations just a short walk away.

GYM: Unlike many hotel gyms that feel cramped and under-equipped, this one is reasonably sized and offers a good range of equipment for a proper workout.

BIDET: It has a toilet bidet - a very important feature for asians!

Cons:

HEATER: The shower heater takes some time to warm up, which can be inconvenient, especially after a long day of travel.
I didn't like the idea of having the shower and bathtub in the same spot.

BUFFET: The breakfast buffet could also be improved. While it is marketed as an international buffet, the selection was quite limited and did not offer much variety. Certain items, particularly the fruits, were slow to be replenished during peak breakfast hours. Overall, the food quality and taste were average and not something I particularly looked forward to each morning.

CHOPE: The restaurant will hand out a "chope" coasters that clearly indicate that a table is occupied. I saw this as an interactive display and effort to educate guests and tourists about Singapore's unique "chope" culture.

It is, however, a disappointing experience during breakfast when the restaurant staff reassigned our seats after we had already reserved them and were returning with plates of food. It appeared that newly arrived guests ignorant of the "chope" culture had occupied our table.

Rather than asking us to relocate, it would have been more appropriate to guide the newcomers to one of the many available tables and explain the logic behind those chope coasters. The situation could have been handled more thoughtfully and I felt that the reason we were the ones to make adjustments is because we're Asians while the newcomers are whites.

DUST AND DEBRIS: The floating bed design is nice. But clearly underneath the bed requires a lot of vacuuming as dust and debris accumulated in that spot. housekeeping missed vacuuming that area.

CONVENIENCE STORE: Lastly, guests should note that the nearest convenience store closes at around 9:00 PM. Those arriving late in the evening may want to purchase snacks or essentials earlier in the day.

2026-06-16 • via Nuitee
K
Katharine • solo_traveller • ch
9
2026-06-16 • via Nuitee
D
David • couple • us
9
Pros:

restaraunts gourmet breakfast buffet

2026-06-16 • via Nuitee
A
Anne • solo_traveller • de
9
2026-06-15 • via Nuitee
R
rkwanchu • extended_group • th
8
Pretty good.
Pros:

Breakfast OK but need rotation more (the same for the whole week, i get bored around Day 3).

2026-06-15 • via Nuitee
T
TRACY • solo_traveller • au
10
Exceptional Hotel
Pros:

We ABSOLUTELY LOVED everything about the Grand Copthorne. The staff were always so helpful and friendly, the breakfast was amazing...so much variety and always beautifully presented. The room was immaculate and lovely and roomy for our 10 day stay. We loved where it was situated along the Singapore River, it was so relaxing walking around the River in the evening. There is a great bar and restaurant downstairs in the Hotel and also some fantastic places to eat/drink a short stroll across the bridge from the hotel and also a short walk if you want if you want to go around to Clarke Quay. . We will definitely be returning.

Cons:

Loved everything

2026-06-14 • via Nuitee
M
Marianne • couple • de
7
2026-06-13 • via Nuitee
C
Chris • couple • gb
8
Overall a good hotel in a great location . Spoilt slightly by the chaos at breakfast. More to do with the clients rather
Pros:

Location was excellent . We had a club room so entrance to the lounge was great with wonderful staff

Cons:

Breakfast time was over crowded

2026-06-13 • via Nuitee
J
Juned Ahmed • solo_traveller • gb
10
Pros:

Breakfast was fantastic
Staff were amazing and friendly
Gym facilities were brilliant

2026-06-13 • via Nuitee
L
Lindsey • solo_traveller • au
8
Pros:

Concierge
Breakfast
Clean room

Cons:

Location
A bit too far

2026-06-13 • via Nuitee
M
Margaret • couple • au
8
A comfortable hotel in a good location for visiting Singapore.
Pros:

The location of the hotel was good. Close to many dining options on the river and close to the Havelock metro station which made getting around the city very easy.
The room was spacious, clean and well serviced.
The staff were friendly and very helpful.

Cons:

The water in the shower took a very long time to heat up.

2026-06-13 • via Nuitee
B
Bronwen • couple • au
8
Lovely hotel - clean rooms, great location- would stay again.
Pros:

The hotel was in a great location with nice big, clean rooms. Breakfast had a lot of variety.

Cons:

I would have liked some body lotion as usually this is provided and I didn’t bring mine.

2026-06-12 • via Nuitee