Grand Copthorne Waterfront Hotel Singapore

Hotels
•
Millennium Hotels
8.6 (3716 reviews)
392 Havelock Road , Singapore , SG

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great service
Beautiful location
Delicious food
Cons:
Ants in the room
Limited lounge area

Categories

Cleanliness
7.6
Ants were seen in the room, indicating a cleanliness issue.
Service
9.6
The service was exceptional during the wedding preparations and staff were very attentive.
Location
9.1
The hotel's central location made it easy for guests to access.
Room Quality
8.1
The room was neat and comfortable with good views.
Amenities
8.6
Good amenities, including a beautiful decor and LED screen for events.
Value for Money
8.1
While it may be pricier, the quality of service justifies the cost.
Food and Beverage
9.1
The food quality was excellent, with attentive chefs catering to feedback.
Overall Experience
8.6
A highly satisfying experience overall with memorable service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 18:55

Property Description

Luxurious Riverfront Location
Grand Copthorne Waterfront, nestled along the Singapore River, provides a picturesque setting with stunning city or river views from its luxurious rooms. Enjoy the convenience of being just a 5-minute drive from Orchard Road, Singapore's famous shopping district.

Diverse Dining Options
Indulge in a culinary journey at the hotel's 4 restaurants, offering a range of cuisines from international buffet-style at Food Capital to traditional Shanghainese dishes at Grand Shanghai. Don't forget to unwind with a cocktail at Tempo before your meal.

Convenient Amenities
From the outdoor pool to the on-site gym facility, guests can relax and stay active during their stay. Benefit from free WiFi, multi-lingual staff assistance, and laundry services to make your experience seamless.

Experience luxury and convenience at Grand Copthorne Waterfront - book your stay now for an unforgettable Singapore getaway!

Important information:

• Executive Club Lounge is open from 7AM to 10PM daily. Guests with Club Lounge access can choose between a Daily Set Menu breakfast served at the Club Lounge from 7AM to 10AM (last order at 9:45 AM), or enjoy a buffet breakfast at Food Capital on Level 1 from 6:30 AM to 10:30 AM (last order at 10:00 AM).

• Club Lounge guests can also enjoy afternoon high tea and unlimited evening cocktails in the lounge.

• Guests age 12 years old and under, accompanied by an adult, are welcome at Executive Club Lounge before 5:30PM.

• We kindly ask that Executive Club Lounge guests with children maintain a calm and restful ambiance for the enjoyment of all guests.

• Bar services outside of cocktail hour and those not included in club membership are chargeable.

• Should you wish to invite additional guests to the Executive Club Lounge, please contact our Executive Club Lounge team for the charges.

• All prices quoted are subject to 10% service charge and prevailing Goods and Services Tax.

• DRESS CODE: Smart and casual attire as well as covered shoes are required at the Executive Club Lounge. Kindly note that shorts, bathing suits, sports attire, athletic wear, torn or cut off clothing, offensive prints, see-through clothing, baggy clothing, slippers, singlets or tank tops are not permitted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SIN

Location

Guest Reviews

8.6
Based on 3716 reviews
Cleanliness: 7.6
Service: 9.6
Location: 9.1
Room Quality: 8.1
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 9.1
Overall Experience: 8.6
P
Priscilla • family_with_children • no
7
2026-10-13 • via Nuitee
P
Priscilla • family_with_children • no
7
2026-10-13 • via Nuitee
M
Marilia • solo_traveller • br
10
2026-10-13 • via Nuitee
E
Elia • solo_traveller • it
9
2026-10-13 • via Nuitee
F
Frank • couple • gb
9
Pros:

Good access to underground

Cons:

Extremely busy at breakfast. F 1 weekend so had to expect.

2026-10-12 • via Nuitee
G
Guy • couple • au
8
2026-10-11 • via Nuitee
K
Karen • solo_traveller • au
10
2026-10-11 • via Nuitee
W
Wenling • family_with_children • tw
8
2026-10-11 • via Nuitee
S
Sonya • solo_traveller • au
10
Pros:

We have stayed 4 times , it has been exceptional service every time.
Would highly recommend

2026-10-10 • via Nuitee
L
Liza • couple • za
10
Pros:

The staff were very helpful.
Use of facilities for the day of check out as we had a late flight.
Great hotel.

2026-10-10 • via Nuitee
I
IVAN • solo_traveller • mx
9
Casi excelente
Cons:

La habitación estaba muy cerca del ascensor de servicio y se escuchaba toda la noche el movimiento de las maquinas y personal

2026-10-10 • via Nuitee
P
Phoebie • family_with_children • au
10
Incredibly Excellent Service and good food!
Pros:

Clean, Accessible to everything & Good restaurants.

Cons:

Nothing

2026-10-09 • via Nuitee
P
Phoebie • family_with_children • au
10
2026-10-09 • via Nuitee
M
Matej • solo_traveller • cz
3
Cons:

Super noisy AC or whatever it was. Ridiculous to pay this much for a hotel and get woken up couple times at night by some weird ventilation sound.

2026-10-09 • via Nuitee
J
Juliett • solo_traveller • es
7
Room had a musty smell
Pros:

The staff were very nice and friendly, especially the receptionist, which made a very good impression. The location is also convenient if you plan to use public transport as Great World MRT station is literally less than 5 mins walking. There is also a shopping mall and supermarket close to the hotel which is very convenient.

Cons:

The room felt quite damp and had a noticeable musty smell, sometimes mixed with what seemed like a cigarette like odor. To me it felt as though there may be an issue with humidity or ventilation, and I think this is something the hotel should look into.
The hotel is also quite large and busy. Right next to the lobby there is a dining area that can get crowded, so the entrance and common areas may feel a little hectic at certain times.

2026-10-09 • via Nuitee
A
angelo • solo_traveller • it
10
Pros:

Tutto

2026-10-09 • via Nuitee
L
Lewis • solo_traveller • gb
10
Well appointed hotel in a quieter part of the city
Pros:

Location and Room quality were excellent, so were the staff. Whisky Bar on site was great too. Good Transport links and pleasant riverside location. Peaceful

2026-10-09 • via Nuitee
R
RIF_07 • solo_traveller • gb
8
River view room recommended. Bit of a haven from urban jungle.
Pros:

We booked a river view room - very pleased we did - lovely view. Excellent, breakfast with something for everyone. Close to efficient MTR, Havelock Station 3 min walk. Pleasant 30 min walk along river into city centre. Enough bars & restaurants in close walking distance too.

Cons:

Automated check in & out wasn't very personal or user friendly. Gym facilities limited. Slight concern about stairwell, only seemed to be for emergency services - could be a problem if you don't want to ( or can't for whatever reason) use lifts. Expensive but that's Singapore!

2026-10-08 • via Nuitee
O
Oscar • couple • co
9
2026-10-08 • via Nuitee
H
Heather • couple • au
2
Very disappointing for the price
Pros:

Location

Cons:

Room wasn’t ready at 8pm for check in. Put us as a couple beside a family room with a screaming child. Paid for a renovated room and when we requested to be moved to a quieter room we got an unrenovated room with a leak and mould. The staff tried to help but the room should never have been allowed to have guests in because it was clear there had been multiple fix up jobs but never properly attended to. I put in a complaint and got an apology and an offer of a discount for my next stay. I would definitely NOT stay again or any other hotels this chain owns.

2026-10-08 • via Nuitee