Grand Copthorne Waterfront Hotel Singapore

Hotels
•
Millennium Hotels
8.6 (3716 reviews)
392 Havelock Road , Singapore , SG

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great service
Beautiful location
Delicious food
Cons:
Ants in the room
Limited lounge area

Categories

Cleanliness
7.6
Ants were seen in the room, indicating a cleanliness issue.
Service
9.6
The service was exceptional during the wedding preparations and staff were very attentive.
Location
9.1
The hotel's central location made it easy for guests to access.
Room Quality
8.1
The room was neat and comfortable with good views.
Amenities
8.6
Good amenities, including a beautiful decor and LED screen for events.
Value for Money
8.1
While it may be pricier, the quality of service justifies the cost.
Food and Beverage
9.1
The food quality was excellent, with attentive chefs catering to feedback.
Overall Experience
8.6
A highly satisfying experience overall with memorable service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 18:55

Property Description

Luxurious Riverfront Location
Grand Copthorne Waterfront, nestled along the Singapore River, provides a picturesque setting with stunning city or river views from its luxurious rooms. Enjoy the convenience of being just a 5-minute drive from Orchard Road, Singapore's famous shopping district.

Diverse Dining Options
Indulge in a culinary journey at the hotel's 4 restaurants, offering a range of cuisines from international buffet-style at Food Capital to traditional Shanghainese dishes at Grand Shanghai. Don't forget to unwind with a cocktail at Tempo before your meal.

Convenient Amenities
From the outdoor pool to the on-site gym facility, guests can relax and stay active during their stay. Benefit from free WiFi, multi-lingual staff assistance, and laundry services to make your experience seamless.

Experience luxury and convenience at Grand Copthorne Waterfront - book your stay now for an unforgettable Singapore getaway!

Important information:

• Executive Club Lounge is open from 7AM to 10PM daily. Guests with Club Lounge access can choose between a Daily Set Menu breakfast served at the Club Lounge from 7AM to 10AM (last order at 9:45 AM), or enjoy a buffet breakfast at Food Capital on Level 1 from 6:30 AM to 10:30 AM (last order at 10:00 AM).

• Club Lounge guests can also enjoy afternoon high tea and unlimited evening cocktails in the lounge.

• Guests age 12 years old and under, accompanied by an adult, are welcome at Executive Club Lounge before 5:30PM.

• We kindly ask that Executive Club Lounge guests with children maintain a calm and restful ambiance for the enjoyment of all guests.

• Bar services outside of cocktail hour and those not included in club membership are chargeable.

• Should you wish to invite additional guests to the Executive Club Lounge, please contact our Executive Club Lounge team for the charges.

• All prices quoted are subject to 10% service charge and prevailing Goods and Services Tax.

• DRESS CODE: Smart and casual attire as well as covered shoes are required at the Executive Club Lounge. Kindly note that shorts, bathing suits, sports attire, athletic wear, torn or cut off clothing, offensive prints, see-through clothing, baggy clothing, slippers, singlets or tank tops are not permitted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SIN

Location

Guest Reviews

8.6
Based on 3716 reviews
Cleanliness: 7.6
Service: 9.6
Location: 9.1
Room Quality: 8.1
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 9.1
Overall Experience: 8.6
A
Adriaan • solo_traveller • sg
7
Comfortable, practical
Pros:

Wonderful room size and layout, good view.

Cons:

Pool area was horrendous, breakfast felt like ‘a machine’. Think too many rooms to handle the volume of guest in the main areas. Overall design was a bit of a letdown for a newly renovated hotel.

2026-09-12 • via Nuitee
S
Stephen • solo_traveller • gb
10
2026-09-12 • via Nuitee
F
Fretzie Ann • extended_group • nz
9
2026-09-11 • via Nuitee
P
Paxie • couple • au
9
Excellent. Will stay again
Pros:

Friendly staff and good all round

Cons:

Room could have been furnished with more cabinets

2026-09-11 • via Nuitee
M
Mostafa • solo_traveller • eg
9
2026-09-10 • via Nuitee
N
Nicki -NZ • solo_traveller • nz
9
Pros:

Staff very pleasant & helpful; great breakfast selection, good location for MRT, Orchard Rd , Riverside cafes, good pool to cool off

Cons:

We were keen to watch TennisUS Open, but only Asian Badminton tournament on for 3 days..

2026-09-10 • via Nuitee
M
Mahmoud • solo_traveller • ae
10
2026-09-10 • via Nuitee
L
LORENZO • solo_traveller • it
10
2026-09-10 • via Nuitee
N
Naizel-Lyn De Guzman • solo_traveller • us
10
One of the best places we've been at.
Pros:

The person who greeted us (Sir Vincent) after alighting the car was very courteous and helpful. He took care of all our 5 check-in luggage and 4 handcarry bags.
Great food selection and very tasty!
Nice view from our hotel room.
Reasonable room size, but with our many luggage, it was quite tight (our fault).
Polite staff (as in everyone), especially the manager (I think, but we didn't get his name), who assisted us with our many luggage during checkout.

Cons:

They use a small digital clock-looking device for communication. Some people, like me, prefer old school telephones to conveniently reach out to the concierge to request a trolley for our luggage. It took us about 10 minutes trying to figure it out, but it kept pushing us to AI assist. I'm not a big fan of that! Without any luck, we just head out, and luckily, the manager (I think) was in the hallway and helped us bring the luggage down to the lobby.
They seemed to be short staffed during our visit. Checkout also took longer than normal (maybe 10-15 minutes), with few people in line.

2026-09-10 • via Nuitee
R
Roberto morgan • couple • it
10
2026-09-10 • via Nuitee
D
Dunja • solo_traveller • de
9
Pros:

Sehr freundliche Angestellte, die rasch reagieren. Sehr gute Lage.
MRT gleich nebenan. Frühstück war gut. Hatten einen Abendflug und konnten nach dem auschecken den Poolbereich noch nutzen und duschen. Pool war eher klein, das war für uns aber nicht wichtig. Im Zimmer und an der Rezeption steht Trinkwasser kostenlos zur Verfügung.

2026-09-09 • via Nuitee
C
Christina • solo_traveller • sg
8
Pros:

Location and size of room

2026-09-09 • via Nuitee
M
Massimiliano • family_with_children • it
2
2026-09-09 • via Nuitee
C
Carlos • family_with_children • pt
8
Pros:

A localização

2026-09-09 • via Nuitee
A
Alpana • extended_group • in
7
2026-09-09 • via Nuitee
A
Antonio • solo_traveller • au
10
Overall the hotel is Excellent and in a great location!
Pros:

The staff/service/ location and overall design of the hotel is excellent!!

Cons:

The pool was small and for me the bed was too firm!

2026-09-09 • via Nuitee
C
Cristina • couple • es
9
Todo genial!
Pros:

Increíbles las vistas desde la habitación. La cama cómoda e incluso hay una fuente de agua filtrada dentro de la habitación. La amabilidad del personal y el increíble bufet para desayunar.
Si tu vuelo sale más tarde que el check-out hay una sala donde hay sofás, agua, café. Puedes usar la piscina y las duchas también. Así que súper agradecidos!

Cons:

Alguna esquina de la habitación estaba sucia… cosa que me sorprendió por lo cuidado que estaba todo.

2026-09-09 • via Nuitee
A
Ali • family_with_children • au
7
Its okay but not good value for the price.
Pros:

The breakfast options were okay, but super busy. Room was comfortable but not spotless.

Cons:

Staff were not very attentive or welcoming. For such a busy hotel, there should be more staff available to assist guests. We arrived late at night with only one person at the lobby and no chairs to sit on, which didn’t feel very welcoming.

Breakfast was okay, but the service could be improved as most staff were not very friendly or attentive. One lovely lady was an exception and really stood out.

2026-09-08 • via Nuitee
M
Mark • solo_traveller • hk
8
A reasonably priced, centrally located upscale hotel
Pros:

A reasonably priced up-scale hotel, centrally located along the river (which is very nice to walk along). Rooms are well equipped and comfortable.

Cons:

Nothing.

2026-09-08 • via Nuitee
B
Ben • solo_traveller • au
10
Pros:

Nice comfortable big rooms

Cons:

Nothing

2026-09-08 • via Nuitee