Grand Copthorne Waterfront Hotel Singapore

Hotels
Millennium Hotels
8.6 (3285 reviews)
392 Havelock Road , Singapore , sg

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Great service
Beautiful location
Delicious food
Cons:
Ants in the room
Limited lounge area

Categories

Cleanliness
7.6
Ants were seen in the room, indicating a cleanliness issue.
Service
9.6
The service was exceptional during the wedding preparations and staff were very attentive.
Location
9.1
The hotel's central location made it easy for guests to access.
Room Quality
8.1
The room was neat and comfortable with good views.
Amenities
8.6
Good amenities, including a beautiful decor and LED screen for events.
Value for Money
8.1
While it may be pricier, the quality of service justifies the cost.
Food and Beverage
9.1
The food quality was excellent, with attentive chefs catering to feedback.
Overall Experience
8.6
A highly satisfying experience overall with memorable service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 18:55

Property Description

Luxurious Riverfront Location
Grand Copthorne Waterfront, nestled along the Singapore River, provides a picturesque setting with stunning city or river views from its luxurious rooms. Enjoy the convenience of being just a 5-minute drive from Orchard Road, Singapore's famous shopping district.

Diverse Dining Options
Indulge in a culinary journey at the hotel's 4 restaurants, offering a range of cuisines from international buffet-style at Food Capital to traditional Shanghainese dishes at Grand Shanghai. Don't forget to unwind with a cocktail at Tempo before your meal.

Convenient Amenities
From the outdoor pool to the on-site gym facility, guests can relax and stay active during their stay. Benefit from free WiFi, multi-lingual staff assistance, and laundry services to make your experience seamless.

Experience luxury and convenience at Grand Copthorne Waterfront - book your stay now for an unforgettable Singapore getaway!

Important information:

• Executive Club Lounge is open from 7AM to 10PM daily. Guests with Club Lounge access can choose between a Daily Set Menu breakfast served at the Club Lounge from 7AM to 10AM (last order at 9:45 AM), or enjoy a buffet breakfast at Food Capital on Level 1 from 6:30 AM to 10:30 AM (last order at 10:00 AM).

• Club Lounge guests can also enjoy afternoon high tea and unlimited evening cocktails in the lounge.

• Guests age 12 years old and under, accompanied by an adult, are welcome at Executive Club Lounge before 5:30PM.

• We kindly ask that Executive Club Lounge guests with children maintain a calm and restful ambiance for the enjoyment of all guests.

• Bar services outside of cocktail hour and those not included in club membership are chargeable.

• Should you wish to invite additional guests to the Executive Club Lounge, please contact our Executive Club Lounge team for the charges.

• All prices quoted are subject to 10% service charge and prevailing Goods and Services Tax.

• DRESS CODE: Smart and casual attire as well as covered shoes are required at the Executive Club Lounge. Kindly note that shorts, bathing suits, sports attire, athletic wear, torn or cut off clothing, offensive prints, see-through clothing, baggy clothing, slippers, singlets or tank tops are not permitted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SIN

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for S$ 100 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 3285 reviews
Cleanliness: 7.6
Service: 9.6
Location: 9.1
Room Quality: 8.1
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 9.1
Overall Experience: 8.6
A
arie7an Friends getaway
10
Great memory
Pros:

Great foods, great service. I even have a surprise birthday cake for my birthday and a printed photo for memory.
Chef Peter made a few dishes for us, and they are super delicious

P

2026-04-04 via Tripadvisor
C
C265WDlisam Couples
10
Love the restaurant
Pros:

Great food at Food Capital restaurant, great chef and friendly staffs helped us to take and print out birthday photo.

2026-04-04 via Tripadvisor
C
celinev862 Family
10
Sakura buffet
Pros:

The sakura buffet was great. Quick service from a really observant and friendly waitress Kwatizah, who chilled out her phone while we were doing our own birthday thing and snapped nice shots to print for us.

2026-04-04 via Tripadvisor
S
shuechingc Family
10
Amazing sakura theme lunch at FoodCapital
Pros:

My family and I celebrated my wife's birthday with an amazing lunch. There's tons of varieties, very fresh food and everything fits perfectly into the Sakura Japanese theme.

On top of that, Khatijah and her team gave us a very nice birthday surprise with a cake and a photo, giving us lots of great memories.

Thank you, for the wondering afternoon, we will definitely come back again!

2026-04-04 via Tripadvisor
M
mak735 Family
8
Went to Food Capital. The service was great and prompt. Definitely 5 stars, especially Khatijab
Pros:

Service was great at Food Capital and very prompt and polite, especially Khatijah

2026-04-04 via Tripadvisor
V
V2115AKkellyc Friends getaway
10
Unforgettable moment
Pros:

Delicious food, friendly staffs and great service.

2026-04-03 via Tripadvisor
M
Morgan family_with_children us
8
Pros:

Nice hotel, rooms are clean and well maintained. Each room has a drinking water spigot.

Cons:

Pool is kind of small but good enough.

2026-04-03 via Nuitee
J
Jenny family_with_children gb
8
Great location, clean, good breakfast, friendly staff. Just wish there were enough beds in the room!
Pros:

Central, friendly staff

Cons:

Not enough beds - booking.com stated a room type fit 4 people but this was just one king bed and a single day bed

2026-04-03 via Nuitee
J
Jane solo_traveller gb
9
2026-04-03 via Nuitee
G
Gillian couple gb
9
Pros:

Nice sized, extremely comfortable room. The location is great for MRT station so it is very easy to get to all the major sights. Very good breakfast too.

Cons:

Nothing

2026-04-03 via Nuitee
M
M solo_traveller sg
8
2026-04-03 via Nuitee
P
Paololulu237 NONE Sydney, New South Wales
8
info and some advice on choosing your room at G.Copthorne Waterfront.
Pros:

2026. The staff, cleanliness, and location are fantastic. A short, easy, and very pleasant walk—to the MRT-Great world City, with quick access to Orchard Road and ION with only one stop. Keep an eye out along the way for otters, turtles, and even iguanas that live in the area—they’re protected and often spotted near the river feeding and playing.

I’ve been staying at this hotel for around 10 years whenever I return to Singapore, and it’s always been a great experience. The location is excellent—right by the river, with plenty nearby, and very close to Great World City and the MRT, which can take you almost anywhere. From the hotel you can easily walk the beautiful riverside, up to Clarke Quay (15-20 min), then onto Boat Quay (an extra approx 10-15 minutes), then carry on to the bay, marina Bay Sands an extra approx 25-35 minutes. Plenty to see and enjoy.

One thing I’ve learned over the years is that choosing the right room makes a big difference, as there are a few options. If you can, I’d recommend spending a little extra for a larger room on a higher floor with a river view—it’s definitely worth it and makes the stay even more enjoyable. Rooms on the lower floors near the tennis courts can be a bit noisy, as training often starts around 7am and the sound isn’t well filtered in those rooms.
Also, there are currently building works across from the hotel, expected to continue until early 2027. Opting for a riverside view room can help minimise some of the construction noise.

Overall, I’ve consistently had great stays here and as always, would happily return again. Singapore and Singaporeans have always been awesome.

2026-04-02 via Tripadvisor
A
abirusman Family
10
A TRULY WONDERFUL STAY
Pros:

I can say, after staying at numerous hotels during our trip to Asia (including Taipei and Hong Kong), this was our favorite stay. We stayed in an executive suite which was spacious and modern and perfect for our family of 3. We also had access to the lounge on the 29th floor which always had a snack on hand when we needed. Most of all, the staff made our stay truly memorable. From the beginning of the stay when you exit your ride and enter the hotel, the first people you meet are probably the most important-- Arventh, Deneal and Vincent. These 3 gentlemen were always available to assist us--making sure we had transportation, taking care of our luggage and there with a smile. I would also like to give a special acknowledgement to Cleon who helped us immensely at check-in, Muzaffar who assisted us with our stay requests and Sheila at the 29th floor lounge who always remembered us and was so kind to my daughter.

I would come back to the Grand Copthorne Waterfront just for the high level of service and kindness.

2026-04-02 via Tripadvisor
N
nanyoongt Couples Singapore
10
Anniversary Lunch @ Food Capital
Pros:

I'm a returning customer who love this hotel lunch buffet best. Would like to commend Khatjah who took the initiative to take picture for our 30th anniversary. She always served us with a great smile. A happy customer.

2026-04-02 via Tripadvisor
C
Cruiser23020369430 Couples
10
My anniversary lunch @ Food Capital, Grand Copthorne
Pros:

If you’re looking for a place to celebrate birthday or anniversary with your loved ones, this is the place to go!
Food are served fresh and hot in great variety. Staff are very welcoming and friendly, ready to clear your table to make it conducive and clean. They also provide cake 🍰 and photo taking for memory. Best is free parking too for those who dine in. Sometimes they have 1 for 1 so keep a lookout and have your food capitalised here.

2026-04-02 via Tripadvisor
Q
Q3633VGraymondk Business
10
Wonderful experience
Pros:

Had a fantastic experience with the banquet team. Everything was well-organized, smooth, and executed with great attention to detail.

A special shoutout to the banquet boys — their service was attentive, efficient, and always delivered with a smile. Big thanks as well to Jeremie, Christian, and Loreto for their professionalism and dedication throughout the event.

Appreciation also goes to Danial Rosman Events Manager for his excellent coordination and leadership, ensuring everything ran seamlessly. And a special thanks to Corine & Elizabeth for their support, responsiveness, and meticulous planning for our overseas guests during their stay at the hotel and leading up to the event.

Truly grateful to the entire team — highly recommended for any event!

2026-04-02 via Tripadvisor
B
Baruffini family_with_children it
10
Pros:

La Posizione sulla riva del canale permette bellissime passeggiata. Ottima vista sulla città dalla camera al 24esimo piano. Colazione spettacolare! Siamo stati benissimo!

2026-04-02 via Nuitee
P
Piyush couple in
10
2026-04-02 via Nuitee
A
Amandeep couple in
4
Pathetic Hotel and Rude staff
Pros:

Nothing .

Cons:

Staff behaviour , food , hospitality

2026-04-02 via Nuitee
C
Clara family_with_children es
10
Hotel perfecto
Pros:

Todo

Cons:

Nada

2026-04-02 via Nuitee