Infinity Inn & Suites

Hotels
Independent
5.8 (106 reviews)
1701 W Baseline Rd, Tempe, Arizona, 85283 , Tempe , US

Facilities

Free breakfast
24-hour front desk
Fence around pool
Elevator
ATM/banking
Golfing nearby
Television in common areas
Free breakfast
Smoke-free property
Pool umbrellas
See all facilities

Review Highlights

Pros:
Clean shower
Comfortable check-in process
Cons:
Unclean rooms
Misleading hotel information
Poor service at reception

Categories

Cleanliness
4.3
Multiple mentions of dirty rooms and poor conditions.
Service
8.3
Mixed service experiences noted; while some staff were unhelpful, overall it maintained standard quality.
Location
7.3
Location was not specifically addressed in reviews; assumed acceptable.
Room Quality
5.3
Negative feedback on AC noise, leaking toilet, and uncomfortable beds.
Amenities
5.3
Misleading amenities regarding breakfast and pool hours.
Value for Money
7.3
General dissatisfaction with prices compared to quality of stay.
Food and Beverage
4.3
No coffee or breakfast available as advertised.
Overall Experience
4.3
Overall impression significantly negative based on multiple factors.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 18:22

Property Description

Experience unmatched comfort at Infinity Inn & Suites, your gateway to unforgettable adventures in Tempe.

Relaxation at its Best
Dive into our inviting outdoor pool, perfect for refreshing dips after a day of exploration. Unwind in our stylish common area featuring a television and vending machine for your convenience.

Savor Every Morning
Enjoy a complimentary on-the-go breakfast served daily between 6:00 AM and 8:00 AM, fueling you for a day filled with fun and excitement.

Home Away from Home
Each of our 116 air-conditioned rooms, equipped with refrigerators and microwaves, ensure a cozy stay. Revel in the comfort of our pillowtop beds adorned with plush down comforters, along with complimentary Wi-Fi to keep you connected during your stay.

Don't miss the chance to stay at Infinity Inn & Suites – your adventure awaits!

Important information:

  • Pool access available from 6:00 AM to 9:00 PM.
  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Masks are required in public areas for unvaccinated guests.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PHX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Guest type

    Essential workers only - NO

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)

See all policies

Location

Guest Reviews

5.8
Based on 106 reviews
Cleanliness: 4.3
Service: 8.3
Location: 7.3
Room Quality: 5.3
Amenities: 5.3
Value for Money: 7.3
Food and Beverage: 4.3
Overall Experience: 4.3
J
Jennifer
8
Pros:

Shower needs some work, also door didnt lock easily. Other then that was great

2025-09-29 via Nuitee
G
Griselda family
6
Pros:

No ice machine and when asked at reception area employee said it was limited to one ice bucket. When I asked about breakfast... Employee said, between his teeth, in a way that I wasn't going to hear but I did. Breakfast is from 6-9 and it's first come first serve. So, it's not 6-9 it's as soon as they ran out of breakfast. OMG. The pool it's not open 24/7 or not even til midnight. Pool is open til 5pm. Room dirty, doors, drawers, Ottoman , lamps, bathroom, shower and walls all in bad conditions. Beds also in bad conditions. I will NEVER stay here again. Very bad. I'm surprise it's in the list to compare with other hotel prices. Not a happy customer

2025-09-21 via Nuitee
M
Maria
2
Bad stay
Pros:

The ac was making so much noise it sounded like it was going to fall of the wall. Toilet leaking maintenance said half hr and never showed up. You could feel the springs in the bed and pillows were flat.

2025-08-11 via Nuitee
A
Anna may
6
Pros:

Misleading hotel info. Photo/Stated 24 hr coffee tea in common areas continental breakfast No coffee or breakfast.

2025-08-04 via Nuitee
D
Dmitry
4
Pros:

Pool didnt work. Asked for ice, was told no ice inctbe hotel

2025-07-16 via Nuitee
M
Marisela
10
Pros:

Need to fix the elevator

2025-05-12 via Nuitee
J
Jason
2
Pros:

Shower was barely a drip and beds was dirty. Area is unsafe and staff barely acknowledges your existence.

2025-04-24 via Nuitee
T
Tamara family
6
Pros:

Property served ots purpose but it was in need of some repair

2025-04-11 via Nuitee
D
Drayon family_with_children
6
Pros:

Thanks have a good day

2025-04-11 via Nuitee
D
Denesha family
2
Pros:

This was theee worse experience ever!!!!! I tried to make nice with these people as soon as I walked in the room it was problems after problems. The TV never worked opened the refrigerator and it smelled sooo bad our stomachs turned even the guy who they sent to get the refrigerator out and he brought another one and the one he bought told us it was better put our stuff in the refrigerator came back to the room to our food had perished because the refrigerator replaced never worked. The manager is only there to check you in and take your money after that besides the language barrier he was never there or to be called or found. Save your money and traveling time. Who ever runs this business do not care about it at all! It’s just a money come up. If health department come it will be all bad. Bugs all in the window seals. This could have been all prevented if they cared about their customers more

2025-04-07 via Nuitee
N
Nicholas partner
6
Pros:

The free breakfast was not a breakfast, they offered granola bars and coffee. Also while packing to leave We found toys and dirty laundry under the bed. It was not ours.

2025-04-01 via Nuitee
I
Israel family
6
Pros:

This hotel is next to a steipclub and it’s definitely alittle scary w really rundown rooms- broken hindges and dresser drawers. Bathroom door fell off.

2025-03-30 via Nuitee
T
Todd partner
8
Pros:

Easy on and off I-10...little noisy with traffic. Close to the airport. Nice staff.

2025-03-30 via Nuitee
J
Jason D
4
Pros:

Staff pointed me to 4 different wifi connections. All of them terrible. Kept losing connection while trying to get work done. Phone in room didn't work so I had to keep going down to front desk. After a room transfer, wifi still didn't work and then had low pressure for hot water which made for a terrible shower. Looked like blood stains on shower curtain. Very unhappy with my experience.

2025-03-28 via Nuitee
D
Derek
10
Pros:

Staff was friendly. Parking was easy and well light.

2025-03-27 via Nuitee
A
Alishia
2
Pros:

My stay did not feel safe for me and children. The location was not to my liking, the hotel had dirty towels and washcloths. The restroom had cracking in the ceiling, water pressure was low and beds were not to my liking as well. There was no free continental breakfast it was only bars and fresh fruit. The pool area was dirty and the hot tub was not working.

2025-03-27 via Nuitee
R
Rachael family
4
Pros:

No breakfast, as mentioned in the advertisement

2025-03-25 via Nuitee
D
Denyale family
2
Pros:

room was very dirty and broken a/c. the shower was also broken you can’t change the temp.

2025-03-24 via Nuitee
V
Verified traveler
2
Pros:

There were hair on the bed in room 316, in room 310 food leftovers were on bed and chewing gum attached to the bed. Rooms were not clean. Breakfast was not good. There were left over in the fridge.

2025-03-24 via Nuitee
L
Linda
8
Pros:

Everything was find but breakfast wasnt what we expected and the guy at desk during the night needs to be trained on customer service.

2025-03-24 via Nuitee