Hampton Inn San Francisco Airport

Hotels
•
Hampton Inn
8.4 (525 reviews)
300 Gateway Boulevard , South San Francisco , us

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
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Review Highlights

Pros:
Clean rooms
Helpful staff
Good location
Nice breakfast
Cons:
Parking fees
Noise issues
Maintenance problems

Categories

Cleanliness
7.61
Rooms were clean, but there were issues with room maintenance and a loose tile.
Service
9.08
Staff was polite and helpful, providing good service.
Location
9.12
Good location close to transportation and eateries.
Room Quality
7.57
Rooms were spacious, but some guests experienced issues like noise and lack of cleaning.
Amenities
8.6
Good variety of amenities, but parking fees were a downside.
Value for Money
8.06
Reasonable pricing, but parking charges were surprising.
Food and Beverage
8.61
Breakfast options were generally well-received.
Overall Experience
8.58
Mixed experiences overall, but positive sentiments on most fronts.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:53

Property Description

Convenient Location and Access
Situated just off Highway 101 and a short drive from San Francisco International Airport, the Hampton Inn San Francisco Airport offers easy access to the city center and nearby attractions. With a rapid transit station close by, exploring the city is a breeze.

Comfortable Accommodations and Amenities
Enjoy spacious rooms equipped with modern amenities at this hotel. Stay active at the fitness center, stay productive at the business center, and keep your wardrobe fresh at the guest laundry facility.

Complimentary Hot Breakfast Buffet
Start your day right with a delicious and free hot breakfast buffet after a peaceful night's sleep. Perfect fuel for a day of sightseeing or business meetings.

Book your stay at the Hampton Inn San Francisco Airport for a seamless and enjoyable visit.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SFO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 19.44 per day.

Location

Property Accessibility

Total Disability Score: 37.43
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 2
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 525 reviews
Cleanliness: 7.61
Service: 9.08
Location: 9.12
Room Quality: 7.57
Amenities: 8.6
Value for Money: 8.06
Food and Beverage: 8.61
Overall Experience: 8.58
A
Andrew • solo_traveller • au
5
Very poor standards considering the Hilton name is being used . Was the the level of professionalism and service of a Hi
Pros:

Location to the airport

Cons:

Advertised shuttle service but wasn’t available and staff said it stopped during covid, but they still advertised it. On check in the desk person was taking personal phone calls and had to wait for whilst they took personal call. Also no house keeping service was provided during stay. Staff seem to have no issues having personal conversation in front of the guests and this was seen on numerous occasions during the stay. Also the staff also use the breakfast area for personal use.

2026-02-10 • via Nuitee
C
Chue • couple • us
7
2026-02-09 • via Nuitee
J
Javier • couple • us
8
2026-01-26 • via Nuitee
S
steve • couple • us
10
Pros:

매우 깨끗함

2026-01-22 • via Nuitee
A
Andrea • family_with_children • us
9
2026-01-22 • via Nuitee
J
Jesus • couple • us
8
2026-01-20 • via Nuitee
D
David • family_with_children • us
10
Pros:

The room was clean and roomy! Service was great. The breakfast was delicious

Cons:

I have no complaints

2026-01-19 • via Nuitee
E
Elvira • solo_traveller • us
8
2026-01-19 • via Nuitee
S
Stephen • family_with_children • us
10
It was a pleasant experience for the children
Pros:

The breakfast and the pool

Cons:

The pressed wood furniture

2026-01-19 • via Nuitee
S
SOCRATES • couple • ca
9
Comfortable place to stay.
Pros:

Location is safe

Cons:

It would have been better if there’s a bit more options for breakfast

2026-01-15 • via Nuitee
B
bobbiv182 • Family • Turlock, California
2
Biohazard Found in Room – Serious Health and Safety Failure
Pros:

During our recent stay, we discovered human feces present in our assigned guest room (Room 309). This was not a minor cleanliness issue, but a serious sanitation failure and biohazard that immediately rendered the room unfit for occupancy. The situation was distressing, vulgar, and entirely unacceptable for any hotel, let alone one operating under the Hilton brand.
What made this incident especially concerning is that members all members of our party have chronic medical conditions, and our stay was specifically related to medical appointments. Exposure to such unsanitary conditions posed elevated health risks and caused significant stress and disruption.
While the overall experience was deeply troubling, I want to acknowledge Hannah at the front desk, who demonstrated professionalism, compassion, and genuine concern. She handled the situation appropriately and was the only positive aspect of an otherwise unacceptable stay.
Unfortunately, despite contacting local management and following up in writing, we have received no response or resolution from property management, which has further compounded the disappointment.
This incident reflects a serious breakdown in housekeeping standards, quality control, and management responsiveness. Until these issues are addressed, I cannot recommend this property to other travelers—particularly those with health concerns

2026-01-12 • via Tripadvisor
M
Maria Abigail • couple • us
9
2026-01-12 • via Nuitee
S
Sasi • solo_traveller • il
6
2026-01-11 • via Nuitee
D
Davie • solo_traveller • us
10
Pros:

I was staying in Hotel Room Watching Japanese Video Games

2026-01-09 • via Nuitee
S
Sharon • solo_traveller • au
8
2026-01-08 • via Nuitee
Y
Yudhister • family_with_children • tt
9
Recommended for families
Pros:

Laundry for guests per floor! Fitness facilities and overall room

Cons:

Room was a bit cold, breakfast was closed early

2026-01-04 • via Nuitee
W
Wanda-Rea • couple • us
9
2026-01-02 • via Nuitee
A
Aniruddha Sune • extended_group • us
9
Pros:

Location was good. Rooms were clean and big. Beds were comfy. Staff was polite. Breakfast was excellent. The price was reasonable. There wasn't free parking and enough parking spots.

Cons:

Parking was paid. Not enough parking spaces available.

2025-12-30 • via Nuitee
G
Gabriela • couple • us
10
2025-12-06 • via Nuitee
D
David • solo_traveller • us
8
2025-12-02 • via Nuitee