Red Roof Inn PLUS Raleigh Downtown NCSU Conv Center

Hotels
•
Red Roof PLUS
6.2 (790 reviews)
1813 South Saunders Street , Raleigh , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Wheelchair accessible
Lower bathroom sink
See all facilities

Review Highlights

Pros:
Clean rooms
Cozy room
Friendly staff
Good location for venue
Free coffee
Cons:
Dirty rooms
Bad odors
Noise at night
Safety concerns
Missing amenities

Categories

Cleanliness
3.76
Multiple reviews mention dirty rooms, bad odors, and pests.
Service
8.23
Staff were described as pleasant and helpful despite the issues.
Location
6.27
Location was convenient but there were concerns about safety and noise.
Room Quality
6.72
Some guests found the rooms comfortable but issues with cleanliness were prevalent.
Amenities
5.75
Basic amenities were available but several guests reported missing items.
Value for Money
5.21
Many guests felt they overpaid for the quality experienced.
Food and Beverage
6.76
Free coffee was available, but no continental breakfast was offered.
Overall Experience
6.93
Overall experience was disappointing due to cleanliness and safety concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-16 15:59

Property Description

Convenient Location
Located near Red Hat Amphitheatre and North Carolina State University, our smoke-free hotel offers easy access to popular attractions in Raleigh.

Comfortable Accommodations
Each room at Raleigh NCSU Convention Center Red Roof Plus is equipped with a flat-screen cable TV, ergonomic chair, and upgraded amenities in select rooms for a relaxing stay.

Added Amenities
Enjoy the convenience of a shared lounge, snack vending machine, and free parking during your stay at Red Roof Plus Raleigh NCSU Convention Center.

Experience the perfect blend of comfort and convenience at our hotel in Raleigh. Book your stay now for a memorable experience!

Important information:

Pets may not be left unattended in the room, other restrictions may apply.

Please note that this property allows service and emotional support animals.

Please note that one dog/cat stays for free and the second pet will incur an additional charge of USD 15 per day with a maximum of 7 days or USD 105 per stay.

Please note that the property can only accommodate 2 pets in the room with a maximum weight of 36 kg or less.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RDU

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

6.2
Based on 790 reviews
Cleanliness: 3.76
Service: 8.23
Location: 6.27
Room Quality: 6.72
Amenities: 5.75
Value for Money: 5.21
Food and Beverage: 6.76
Overall Experience: 6.93
L
Leticia • family_with_children • us
6
Pros:

It was clean

Cons:

There was no snack box in my room, and my reservation stated that I would have a premium room, supposedly with upgraded sheets and pillows and a snack box.

Also, the receptionist opened my room while I was in the bathroom completely naked, with my door open, at 7:30 in the morning, and she called my room at 8:00 a.m., which prevented me from resting and sleeping.

2026-03-30 • via Nuitee
V
Veronica • family_with_children • us
7
Pros:

The location

Cons:

Some of the staff is rude and the water in the room don't get that hot

2026-03-28 • via Nuitee
E
Elijah • couple • us
1
Overpriced and lack of amenities!
Pros:

It didn't have breakfast nor a laundry for the price. I would recommend this to no one!!!

Cons:

Breakfast for the price it was ridiculous!!!

2026-03-27 • via Nuitee
J
James • family_with_children • us
7
2026-03-27 • via Nuitee
J
Joshua • couple • us
1
Cons:

Yellowjacket Wasps in every room, prostitutes soliciting us in the hotel. Not a safe place, we couldn’t stay here.
We also heard from another hotel after we left people have been robbed here.

2026-03-26 • via Nuitee
E
Esmeralda • couple • us
6
2026-03-23 • via Nuitee
A
Austin • couple • us
7
2026-03-21 • via Nuitee
C
Cameron • solo_traveller • us
7
2026-03-20 • via Nuitee
K
Kelli Kinnard • family_with_children • us
10
2026-03-19 • via Nuitee
M
Mary • extended_group • us
8
Everything was ok
Pros:

Client to everything

Cons:

N/A

2026-03-17 • via Nuitee
N
Niccole • couple • us
1
I didn’t get a chance to stay because of the illegal activities surrounding the hotel.
Pros:

I didn’t get a chance to stay at this property because of the illegal activities going on in the parking lot. I was addressed by a police officer who told me that the area was not safe for me and my children to stay in before I can even get out the car.

Cons:

I didn’t like that I had a high chance of my vehicle being broken into in this area. I hope that this area can get cleaned up because the hotel does deserve a full review, but the customer deserves to feel comfortable when they pull up to the property.

2026-03-16 • via Nuitee
H
Hartgrove • family_with_children • us
7
Pros:

Affordable

Cons:

A room got raided by the police next to mine. Then a guy got shot less than a 1/4 mile from the hotel.

2026-03-15 • via Nuitee
B
Batts • family_with_children • us
10
2026-03-13 • via Nuitee
K
Kelly • couple • us
9
We are very happy with our choice.
Pros:

Location was perfect for our needs. Front desk staff was warm and welcoming. Our room was quiet and clean.

Cons:

The door hinge needed to be adjusted. It scraped the frame near the top, because the door wasn't quite level.

2026-03-10 • via Nuitee
M
Martin • solo_traveller • ie
7
2026-03-09 • via Nuitee
F
Flippen • couple • us
7
It was ok
Pros:

The location

Cons:

The condition of the bathroom

2026-03-07 • via Nuitee
T
Travis • solo_traveller • us
10
Pros:

Friendly service

Cons:

NA

2026-03-02 • via Nuitee
K
Kelli • family_with_children • us
10
Pros:

Everything!

Cons:

Everything!

2026-02-23 • via Nuitee
M
Marcus • extended_group • us
2
Pros:

Staff was very friendly and helpful. A woman named Shawn helped us very much! The location is perfect for downtown. We stayed in a suite which was perfect for us 3 friends traveling together which gave us each a bed and no one had to sleep together. TV sizeable in each room as well with comfortable couchbed for sleeping, sitting together during the evening.

Cons:

The elevator broke twice during our 3 night stay and we had to walk 3 flights of stairs including packing all our luggage down 3 flights of stairs. We had 2 broken tv remote controls, 2 of our 3 room keycards didn't work. Our door had the plywood backing coming off it to the bathroom door and got stuck and we had to call maintenance. There were only 2 towels in the room which was a suite. There were no linens for the pull out couch sofa. When I asked about them I was told she had worked there 3 years and didn't know the couch made a bed. The refrigerator in the room leaked water all over the floor and we had to call maintenance for that. The room was clean but the stairwells were very dirty and looked like someone inside dropped some trash. Their was a piece of old fried chicken in the stairwell for 2 days. I called this to the desk's attention but was told housekeeping came in at 9am and would take care of it but they never did. On our last day when we checked out my friend who had recently had heart surgery called and asked for help with her bags since we were on the 3rd floor and the elevator was down. They sent Sean who came right away and was very helpful. The hotel is a great location but needs much work.

2026-02-23 • via Nuitee
L
Laura • family_with_children • us
10
2026-02-22 • via Nuitee