SureStay Hotel by Best Western Albuquerque Midtown

Hotels
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SureStay Hotel by Best Western
7.3 (1171 reviews)
1635 Candelaria Boulevard Northeast , Albuquerque , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Pets allowed
Fax/photocopying
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Comfortable bed
Friendly staff
Clean room
Cons:
Loud noise
Poor breakfast
Uncomfortable beds

Categories

Cleanliness
6.51
Several negative comments regarding cleanliness and maintenance issues.
Service
8.48
Staff described as friendly and accommodating, with some positive mentions.
Location
7.52
Convenient access noted, but concerns raised about safety and loitering.
Room Quality
7.47
Mixed feedback; comfortable beds mentioned but also issues with noise and some discomfort.
Amenities
7
Basic amenities available, but parking issues noted and hot tub described as dirty.
Value for Money
7.96
Many reviews mention it being cheap but not a good reflection of quality.
Food and Beverage
6.01
Several reviews mention poor breakfast quality and lack of options.
Overall Experience
7.48
Mixed overall sentiment; some enjoyed their stay while others were disappointed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:27

Property Description

Convenient Location
Situated just minutes away from Cliff's Amusement Park, SureStay Hotel by Best Western Albuquerque Midtown offers easy access to popular attractions. The hotel's proximity to Interstate 25 ensures a seamless travel experience for guests.

Comfortable Accommodations
The warmly decorated rooms at SureStay Hotel provide a cozy retreat for guests. With amenities such as cable TV, a safety deposit box, and a desk, the rooms are designed to cater to the needs of every traveler. For added convenience, select rooms feature a sofa bed, microwave, and fridge.

Relaxing Amenities
Guests can unwind and rejuvenate at the indoor pool and hot tub or grab a snack from the vending machines at SureStay Hotel. The availability of free Wi-Fi in every room ensures guests stay connected throughout their stay.

Experience comfort and convenience at SureStay Hotel by Best Western Albuquerque Midtown. Book now to secure your stay at our welcoming hotel.

Important information:

Please note that cash paying guests are required to present a valid cred card upon check-in, but will still have the option of pay in cash upon check-out.

Guests paying in cash or using a debit card will be charged a cash deposit. Contact the property for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ABQ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 14 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.3
Based on 1171 reviews
Cleanliness: 6.51
Service: 8.48
Location: 7.52
Room Quality: 7.47
Amenities: 7
Value for Money: 7.96
Food and Beverage: 6.01
Overall Experience: 7.48
T
Tiara • family_with_children • us
1
Disappointed..not like the photos at all!
Pros:

Nothing particularly

Cons:

Front desk staff was rude, the lobby smelled like cigarettes, and there were no parking spaces available.

2026-03-05 • via Nuitee
R
Rainbeau • family_with_children • us
3
Nice Place to stay if your in a hurry
Pros:

Hot showers nice beds nice breakfast good place to stay if your in a hurry to get out the next day

Cons:

Staff was a bit unfriendly hot tub wasn't very hot and jets didn't do anything but swirl water around Everything else was Ok

2026-03-02 • via Nuitee
S
Susan • family_with_children • us
7
2026-03-02 • via Nuitee
M
Miguel • family_with_children • us
10
Pros:

So I wish I was better with names but the Staff was really polite. I had a really good experience here. The room was large and bed was comfortable.

Cons:

I personally didn't like the hot tube.

2026-03-01 • via Nuitee
A
Alison • couple • us
10
My stay was comfortable and such a kind staff.
Pros:

I was impressed by how professional the employees were. The room was clean and comfortable, pet friendly. My absolute favorite moment was when my husband and I were craving chocolate and there were plenty of options in the vending machine but my husband went up front to ask if there was anything else and the women working the desk literally started going through her purse to offer her personal stash which was so kind!

Cons:

No complaints really, just the pet potty area was rough on my dogs paws because it’s all rock and other people don’t pick up after their dogs though there are bags and a trash can there.

2026-02-25 • via Nuitee
E
Elizabeth • family_with_children • us
4
Not the best stay
Pros:

Breakfast wasn’t bad. Rates were decent. Room was clean.

Cons:

Bathroom is so tiny. Vending machine didn’t work or have much. Breakfast area was super small and hard to eat at without people being on top of each other. They no longer have coffee pots in room.

2026-02-23 • via Nuitee
T
Toledo • family_with_children • us
10
2026-02-22 • via Nuitee
Y
Yazzie • solo_traveller • us
10
Pros:

All of it.

Cons:

No wifi

2026-02-13 • via Nuitee
V
Veronica • extended_group • us
4
Cons:

The sheets had hair on them; apparently, they hadn't been changed. The bathroom was very inconvenient to use; the space between the door and the toilet was too narrow to close the door properly.

2026-01-30 • via Nuitee
C
Chafinoo • couple • us
10
Love the service
Pros:

Good property to stay

Cons:

None

2026-01-29 • via Nuitee
D
Diana • family_with_children • us
10
Enjoyed my stay very much. Especially the indoor pool and jacuzzi.
Pros:

Very clean.

2026-01-21 • via Nuitee
M
Manny • couple • us
8
Our stay was good !
Pros:

Breakfast was very good !

Cons:

Our room had alot of little gnats !
We must of killed like 25 of them !

2026-01-20 • via Nuitee
K
Kwamiah • solo_traveller • us
10
It was comforting
Pros:

Everything

Cons:

Nothing

2026-01-20 • via Nuitee
T
Theodore • couple • us
7
2026-01-19 • via Nuitee
C
Cynthia • family_with_children • us
10
Great stay—clean room, kind staff, tasty breakfast, and a great price with free parking!
Pros:

We really enjoyed our stay! The room was super clean, and I loved that it had floors instead of carpet. The free breakfast was great especially the waffles! The price was very good, and they don’t charge for parking. The receptionist was very kind and helpful. I would definitely stay here again!

2026-01-19 • via Nuitee
A
Andrew • couple • us
6
Already stated
Pros:

Staff/breakfast/Staff Breakfast

Cons:

Nice place to visit 1 night/wouldn’t want to stay there/no closets/room antiquated/

2026-01-19 • via Nuitee
J
Jennifer • family_with_children • us
8
Pros:

Price

Cons:

Location

2026-01-19 • via Nuitee
R
Rhonda • couple • us
8
2026-01-19 • via Nuitee
J
Jessica • family_with_children • us
9
Pros:

Good location

2026-01-19 • via Nuitee
R
Riley • couple • us
2
The price is good and we survived the night, however it was by no means a comfortable stay. The room was not stocked wit
Pros:

I liked the location, very easy to get to and space to park. I liked that I could see my vehicle from my room window.

Cons:

Room was not very clean and it was very hot in the room. Each time a door was opened or closed upstairs it made our doorknob wobble as if someone was attempting to enter the room.

2026-01-19 • via Nuitee