Hampton Inn Lancaster

Hotels
•
Hampton Inn
7.5 (203 reviews)
2041 Schorrway Drive , Lancaster , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (front desk and breakfast attendants frequently praised)
Generally clean and comfortable rooms reported by many guests
Convenient, well-located property
Family/kid friendly and accommodating of group needs
Cons:
Room maintenance issues (mildew smell, holes, stains, uneven beds, tired mattresses)
Elevator problems and occasional staff prioritization issues
Inconsistent breakfast choices/quantity for some guests
Amenities under maintenance at times (pool unavailable) and occasional facility wear/run-down feel

Categories

Cleanliness
6.8
Mixed reports — many guests said rooms were clean and comfy, but several mentioned dingy rooms, mildew smell, stains and housekeeping lapses.
Service
9.8
Strong positive sentiment overall — multiple mentions of friendly, helpful and accommodating staff (front desk, breakfast attendant); a few isolated staff/prioritization issues noted but service is a clear strength.
Location
8.5
Consistently praised as well located and close to destinations; several guests found location convenient for family visits and activities.
Room Quality
5.5
Several specific room problems reported — uneven beds, tired mattresses, holes, mildew smells, broken fixtures and occasional maintenance issues (shower drain, fan, lighting).
Amenities
6.8
Mixed: breakfast service and pool mentioned frequently (some positive, some complaints); elevator and pool maintenance issues were recurring negatives.
Value for Money
8.1
Several guests felt the stay was worth the price and praised comfort and cleanliness; a few negatives lowered perception but overall value leans positive.
Food and Beverage
6.5
Mixed breakfast feedback: some guests raved about breakfast and staff (specific praise for an attendant), others complained about limited choices, quantity and lack of lighter/international options.
Overall Experience
8
Generally positive overall — many 'great stay' comments and repeat intent, balanced by notable maintenance and room-quality issues that tempered some stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Indoor Pool for Relaxation:
Take a dip in the indoor pool at Hampton Inn Lancaster, perfect for unwinding after a long day of exploring the city.

Convenient Amenities:
Enjoy the convenience of a microwave, refrigerator, and coffee facilities in your room, along with complimentary WiFi and a flat-screen TV for entertainment.

Fitness and Business Facilities:
Stay on top of your fitness routine at the well-equipped gym and take advantage of the business center for any work needs during your stay.

Experience comfort and convenience at Hampton Inn Lancaster. Book now to make the most of your visit!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMH

Location

Guest Reviews

7.5
Based on 203 reviews
Cleanliness: 6.8
Service: 9.8
Location: 8.5
Room Quality: 5.5
Amenities: 6.8
Value for Money: 8.1
Food and Beverage: 6.5
Overall Experience: 8
K
karen • couple • us
9
Great stay , I will be back
Pros:

The staff was friendly, the room was clean and comfy. Breakfast was a okay, didn’t like the choices the morning i went.

2026-10-30 • via Nuitee
G
Gavin • couple • us
9
Worth every penny
Pros:

Clean

2026-10-28 • via Nuitee
S
Susan • couple • us
7
2026-10-26 • via Nuitee
H
Haslip • couple • us
10
Did not disappoint
Pros:

The room was cozy, the elevator was a little sketchy most times (yall need that serviced lol)

Everything else was GREAT - I thought i should mention that I NEVER eat the breakfast at Hotels as they have never been good, but the staff at this location amazed me and I ate there every morning

Cons:

the elevator

2026-10-19 • via Nuitee
B
Brenda • solo_traveller • us
10
Excellent stay.. Will return.
Pros:

Staff was exceedingly friendly, helpful, and professional. My reunion group had planned a picnic in a local park but got rained out. Hampton made accomadations for us to hold our 'picnic' inside the hotel.

Cons:

Everything was great.

2026-10-16 • via Nuitee
B
Brenda • couple • us
6
Pros:

Location close to our destination, free breakfast

Cons:

Hole in the ceiling next to our room, dingy room with mildew smell

2026-10-14 • via Nuitee
M
Martha • solo_traveller • us
10
It was great!
Pros:

Didn't"t have breakfast that day. On other visits it was good.

Cons:

Nothing

2026-09-16 • via Nuitee
S
Susan • solo_traveller • us
8
2026-09-14 • via Nuitee
E
Ethan • solo_traveller • us
9
Cons:

No clock with time in room

2026-09-08 • via Nuitee
F
Felicia • couple • us
9
2026-09-06 • via Nuitee
S
Sipes • couple • us
8
2026-09-01 • via Nuitee
J
Jayson • couple • us
4
2026-08-31 • via Nuitee
L
Lee • couple • us
8
It was pleasant
Pros:

Location

Cons:

Clean

2026-08-10 • via Nuitee
W
William • extended_group • us
6
In a pinch, I would stay again
Pros:

I enjoyed the staff. They were helpful and the facilities and rooms were very clean.

Cons:

The beds and pillows very uncomfortable

2026-08-07 • via Nuitee
C
Christopher • solo_traveller • us
10
2026-07-21 • via Nuitee
W
Williams • couple • us
3
Management/service has declined since our last stay in 2025.
Pros:

Clean comfortable room. It was hot and AC was on when we arrived.

Cons:

1. A housekeeping by the name of Ashley complained loudly about a disagreement with other staff in common areas.
2. There is one elevator and staff did not prioritize guests.
3.We left our pillows and when we called to locate them they could not be found and did not call back despite a request to do so.

2026-07-09 • via Nuitee
C
Candy • couple • us
9
We had good family time
Pros:

Was kid friendly

2026-07-07 • via Nuitee
G
Galappaththi Kankanange Buddhi Heshan • couple • us
8
2026-07-06 • via Nuitee
B
Brian • couple • us
5
Terrible Terrible Terrible
Pros:

I let them know that the shower wouldn't drain phone didn't work stain on the bed sheet had to ask them to clean it

Cons:

They never came to fit the problem
Never had enough breakfast

2026-07-06 • via Nuitee
B
Beth • couple • us
9
We were able to visit family in the area and have a great time. The allowed us to have pizza with our family in the lobb
Pros:

It was well located!

2026-06-27 • via Nuitee