Comfort Suites Springfield-Eugene

Hotels
•
Comfort Suites
8.4 (301 reviews)
969 Kruse Way , Springfield , US
+1 541-790-2394

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Great location
Good breakfast (fresh, varied)
Clean rooms frequently mentioned
Pool, hot tub and gym available
Cons:
Thin walls / noise from adjacent rooms/floors
Inconsistent cleanliness in some rooms (stains, hair)
Beds sometimes uncomfortable / too hard
Limited breakfast variety for some guests
Perceived poor value / high and inconsistent rates

Categories

Cleanliness
8
Generally described as very clean in multiple reviews, but several specific cleanliness issues were reported (stained curtains, un-mopped floors, long hair in tub, occasional pool cleanliness concerns), so slightly below target.
Service
9.2
Repeated praise for staff — friendly, accommodating, helpful (several mentions of exceptional employees and good guest service), supporting an above-target score.
Location
9
Multiple positive mentions of excellent/proximate location and convenience (close to Eugene, sports bar across street), so rated well above target.
Room Quality
7.5
Mixed feedback: some rooms described as comfortable with good furnishings, but several complaints about thin walls/noise, hard/uncomfortable beds, scimpy decor and missing furniture (no coffee table) lower this score.
Amenities
8.3
Breakfast, pool, hot tub and gym were noted positively, but some limitations were mentioned (limited breakfast variety, pool cleanliness issues), yielding a modestly positive score.
Value for Money
7
Multiple comments about high price and poor rate consistency (sharp weekend rate spike) and a general sense of expense relative to expectations, so this category is notably below target.
Food and Beverage
8.9
Breakfast repeatedly called good, fresh, varied and a reason to return; a few guests found the selection limited, but overall F&B is a strong point.
Overall Experience
9.3
Most reviewers report a positive overall stay (comfortable rooms, friendly staff, good breakfast, convenient location) despite some noise and occasional cleanliness/value issues, resulting in an above-target overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Convenient Location
Located in Springfield, Comfort Suites Springfield RiverBend Medical is just a short distance from popular attractions like Matthew Knight Arena, Autzen Stadium, and the University of Oregon.

Modern Amenities
Guests can enjoy a comfortable stay in non-smoking rooms equipped with free WiFi, air conditioning, flat-screen TVs, and coffee machines. The hotel also offers free toiletries, a desk, and private bathrooms in all rooms.

Additional Features
The property boasts a terrace, barbecue facilities, a snack bar, free private parking, and a business centre. With a 24-hour front desk, guests can expect convenience and excellent service throughout their stay.

Ready to experience comfort and convenience at Comfort Suites Springfield RiverBend Medical? Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: EUG

Location

Guest Reviews

8.4
Based on 301 reviews
Cleanliness: 8
Service: 9.2
Location: 9
Room Quality: 7.5
Amenities: 8.3
Value for Money: 7
Food and Beverage: 8.9
Overall Experience: 9.3
I
Israel • couple • us
4
It’s an expensive price for a hotel where you can’t rest.
Pros:

Great location and very clean.

Cons:

You can hear every step the person above your room takes. Impossible to sleep

2026-10-27 • via Nuitee
T
Trinidy • family_with_children • us
4
Pros:

Breakfast was good fresh and hot.

Cons:

Our room’s curtains were dirty with stains on the floor looked it hasn’t been mopped for weeks

2026-10-25 • via Nuitee
G
George • solo_traveller • us
10
Perfect stay
Pros:

Great breakfast. Variety and delicious.

2026-10-17 • via Nuitee
M
Maureen • couple • us
10
Lovely place and 12 noon check out helpful
Pros:

Excellent location

Cons:

Na

2026-10-15 • via Nuitee
T
Thomas • couple • us
10
2026-10-07 • via Nuitee
K
Kimberly • extended_group • us
10
We leave at 6:00 am and don’t return until late. Perfectly fine for our needs.
Pros:

The breakfast was real good. Great variety for everyone.

Cons:

Wanted to rebook for next year. The rate for Saturday was $153 but Sunday went to $399. Ducks game but seriously?

2026-09-15 • via Nuitee
S
Susan • couple • us
9
2026-09-05 • via Nuitee
L
Libbett • solo_traveller • us
10
2026-08-31 • via Nuitee
L
LaUna • couple • us
9
Pros:

Great

Cons:

Nothing

2026-08-29 • via Nuitee
T
T.j. Tabaka • solo_traveller • us
10
Pros:

Overall great

Cons:

Long Hair in the tub

2026-08-26 • via Nuitee
D
Deana • solo_traveller • us
7
Pros:

Clean

Cons:

Breakfast was not that good

2026-08-26 • via Nuitee
J
Joe • family_with_children • us
8
2026-08-24 • via Nuitee
A
Albert • couple • us
6
duable
Pros:

the breakfast was very good. thats the reason we come here.

Cons:

no coffee table in the room. very scimpy decor. been coming here for years and never has it been so plain and unappealing.

2026-08-21 • via Nuitee
K
Kelly • family_with_children • us
10
Relaxing and excellent staff
Pros:

Staff friendly and always helpful. Always said hi how are you when in hallways,etc. clean comfortable and quite very relaxing. Guest service was excellent by all team members.

Cons:

There is nothing I didn’t like about my stay

2026-08-17 • via Nuitee
T
Tereasa • couple • us
10
2026-08-17 • via Nuitee
C
Cristy • family_with_children • us
1
2026-08-11 • via Nuitee
J
Junyu • family_with_children • us
8
2026-08-09 • via Nuitee
B
Bobbie • couple • us
8
2026-08-09 • via Nuitee
N
Nikki • family_with_children • us
10
They were very accommodating.
Pros:

The property was well maintained, clean and quiet. The staff were excellent and they were very accommodating to our special needs.

Cons:

The beds weren’t comfortable.

2026-08-05 • via Nuitee
C
Claudia • solo_traveller • us
10
Pros:

The room was very comfortable with a soft, chairs and and an office desk. It even had a sink outside the bathroom.

Cons:

The breakfast was a little limited.

2026-07-24 • via Nuitee