Hilton Garden Inn Calgary Airport

Hotels
•
Hilton Garden Inn
8.8 (365 reviews)
2335 Pegasus Road Northeast , Calgary , ca

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Good location
Clean rooms
Cons:
Housekeeping issues
Expensive breakfast
Maintenance problems

Categories

Cleanliness
7.95
Several mentions of cleanliness issues, including dirty bedding and a pair of men's underwear left on the floor.
Service
9.45
Overall positive feedback about staff being accommodating and helpful, with notable mentions of specific staff like Timothy and Krisha.
Location
9.45
Great location for airport access with timely shuttle service.
Room Quality
8.45
Room was spacious and comfortable, but some rooms had maintenance issues.
Amenities
8.95
Pool and hot tub were well-liked, but some amenities like the breakfast were considered expensive.
Value for Money
8.45
Some value perceptions impacted by cleanliness and maintenance issues relative to the price point.
Food and Beverage
8.45
Great food quality was noted, but breakfast was perceived to be expensive.
Overall Experience
9.25
Despite some issues, generally positive experiences were reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:57

Property Description

Convenient Location
Situated just 15 minutes from Calgary International Airport, Hilton Garden Inn Calgary Airport offers easy access for travelers.

Relaxing Amenities
Unwind in the indoor saltwater pool and hot tub, or enjoy the comfort of a well-equipped room with a microwave, refrigerator, and free WiFi.

Dining and Services
Indulge in delicious meals at the Garden Grille & Bar, grab a drink at the Pavilion Lounge, or pick up snacks at the 24-hour pantry. With a fitness center, free shuttle service, and business facilities, all your needs are catered to.

Experience comfort and convenience at Hilton Garden Inn Calgary Airport – book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.57
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 365 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 8.45
Amenities: 8.95
Value for Money: 8.45
Food and Beverage: 8.45
Overall Experience: 9.25
C
CommentXYZ • Couples
6
Below the Hilton Standard, Especially for Airport Transfers
Pros:

Compared with other Hilton properties I have stayed at, this hotel fell well below my expectations.

The biggest disappointment was the airport shuttle service. After calling the hotel, we waited about 30 minutes to be picked up from the airport. The shuttle to the airport operates only once an hour, which is inconvenient for travelers with fixed departure schedules.

For example, if you are taking the 9:30 a.m. airport shuttle bus to Banff, even though the hotel is only about a 15-minute drive from the airport, you would need to take the hotel’s 8:00 a.m. shuttle. That means leaving at least an hour earlier than necessary. This is especially inconvenient for guests who arrive on a late-night flight and are hoping for a more relaxed morning.

Breakfast was another disappointment. Instead of the buffet-style breakfast commonly found at many Hilton properties, the breakfast here was much more limited and did not meet the standard I normally associate with the Hilton brand.

The only aspects that truly reflected Hilton’s usual standards were the normal service provided by the front desk staff, the restaurant staff, and the shuttle drivers. Everyone we interacted with was friendly and helpful.

Unfortunately, the overall experience did not match what I expect from a Hilton hotel. Considering the shuttle schedule and the breakfast, I would choose a different hotel on my next visit.

2026-07-20 • via Tripadvisor
R
runner19492002 • Couples • Jasper, Alabama
8
Saturday in Calgary
Pros:

We were part of a Caravan Tour. The hotel is nice but a bit remote. Other than the hotel bar and restaurant there is not much else. Tim Horton’s is two blocks north and Moxie’s is three blocks south. We chose Mixie’s. Happy Hour begins at 3:00.
The hotel has nice clean rooms and a splendid pool area.

2026-07-11 • via Tripadvisor
J
Jason • family_with_children • us
9
Pros:

Room and property was very clean. Staff was friendly and helpful.

2026-07-07 • via Nuitee
A
angela • solo_traveller • it
2
Pros:

Camera spaziosa, letto scomodo

Cons:

Il servizio a colazione
E al check - in il casino fatto con gli addebiti

2026-07-06 • via Nuitee
K
Kenneth • couple • us
5
2026-07-06 • via Nuitee
T
Trish • couple • au
10
2026-06-24 • via Nuitee
B
Barnaby Jacobs-Shiraz • solo_traveller • gb
7
Comfortable stay
Pros:

Lovely sized room with natural light. Shower and bathroom had good facilities. Nice breakfast selection and attractive decoration. Very good value for money.

Cons:

Quite awkward to get to downtown Calgary on public transit. Hotel shuttle not operating.

2026-06-23 • via Nuitee
E
Ed Merritt • solo_traveller • us
8
2026-06-21 • via Nuitee
M
Mark • couple • us
10
If you cant be at home this is a great alternative.
Pros:

Front desk staff were EXCELLENT. They were friendly and really knew their stuff.

2026-06-20 • via Nuitee
E
Elizabeth • solo_traveller • nl
8
Verder was het prima.
Pros:

Matig weinig keuze .
Te veel eieren etc .

Cons:

Het lawaai in de kamer was ontzettend van de airco.

2026-06-16 • via Nuitee
R
Richard • couple • ca
10
2026-06-15 • via Nuitee
K
karrikerkurt • Family • Matthews, North Carolina
2
Terrible
Pros:

This hotel was probably okay in the winter when you do not need air condition. I checked in when it was 75° outside and the rooms were set at 74° and The air condition would not bring the temperature down for the first two rooms I had. Temperature actually went up in the rooms for the first hour. I asked if I could just cancel my reservation so I can find another place and they would not allow this even though the rooms were extremely uncomfortable.

I would recommend trying the Holiday inn Express next door as it seems to be a much newer hotel.

I have stayed at Hilton properties through work for the last 15 years and have never been as treated this bad at one of their properties.

2026-06-14 • via Tripadvisor
M
Michaella • couple • ca
4
Disappointing
Pros:

The location was great

Cons:

It was dirty. The pool and hot tub area were not maintained.

2026-06-01 • via Nuitee
M
Marina • solo_traveller • ca
10
2026-05-19 • via Nuitee
A
Andy • solo_traveller • us
8
2026-05-10 • via Nuitee
A
Alain • couple • ch
7
2026-05-03 • via Nuitee
S
sonyavh • Family
10
Great stay after a cancelled flight
Pros:

We stayed here after our flight was cancelled and were really impressed by the effort the staff made to make our stay a good one.

2026-04-29 • via Tripadvisor
F
Fred • couple • ca
8
2026-04-08 • via Nuitee
Z
Zafar • solo_traveller • ca
8
2026-04-03 • via Nuitee
R
rshardha • Business
8
Stay near Calgary airport.
Pros:

Good location, front desk was very help full.
Ambience was bit old, but the stay was good.
Only my complain was with break fast staff, quite rude behavior. They need training to behave with customers.
Room was very specious, clean, very quiet and value for money.
In breakfast I liked the Egg Omelet and Coffee.

2026-03-17 • via Tripadvisor