Hilton Garden Inn Calgary Airport

Hotels
•
Hilton Garden Inn
8.8 (339 reviews)
2335 Pegasus Road Northeast , Calgary , ca

listing image 1
Show all photos
Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable beds
Good location
Clean rooms
Cons:
Housekeeping issues
Expensive breakfast
Maintenance problems

Categories

Cleanliness
7.95
Several mentions of cleanliness issues, including dirty bedding and a pair of men's underwear left on the floor.
Service
9.45
Overall positive feedback about staff being accommodating and helpful, with notable mentions of specific staff like Timothy and Krisha.
Location
9.45
Great location for airport access with timely shuttle service.
Room Quality
8.45
Room was spacious and comfortable, but some rooms had maintenance issues.
Amenities
8.95
Pool and hot tub were well-liked, but some amenities like the breakfast were considered expensive.
Value for Money
8.45
Some value perceptions impacted by cleanliness and maintenance issues relative to the price point.
Food and Beverage
8.45
Great food quality was noted, but breakfast was perceived to be expensive.
Overall Experience
9.25
Despite some issues, generally positive experiences were reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:57

Property Description

Convenient Location
Situated just 15 minutes from Calgary International Airport, Hilton Garden Inn Calgary Airport offers easy access for travelers.

Relaxing Amenities
Unwind in the indoor saltwater pool and hot tub, or enjoy the comfort of a well-equipped room with a microwave, refrigerator, and free WiFi.

Dining and Services
Indulge in delicious meals at the Garden Grille & Bar, grab a drink at the Pavilion Lounge, or pick up snacks at the 24-hour pantry. With a fitness center, free shuttle service, and business facilities, all your needs are catered to.

Experience comfort and convenience at Hilton Garden Inn Calgary Airport – book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YYC

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for CAD 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.57
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 339 reviews
Cleanliness: 7.95
Service: 9.45
Location: 9.45
Room Quality: 8.45
Amenities: 8.95
Value for Money: 8.45
Food and Beverage: 8.45
Overall Experience: 9.25
K
Karen • extended_group • us
8
Pros:

The room, bed, facilities were all nice and clean. The staff in the dining room was great and food was good. .

Cons:

The front desk staff told different stories to me and my co-worker about the shuttle. It's hard to make decisions when you are getting different information from each staff member. Also, the cleaning crew took a Walmart bag that was sitting on the floor of the room. It had a receipt in it that I needed for claiming expenses and I intended to use that bag for my dirty clothes in my suitcase. They should never throw anything away that is not in a trash bin. That cost me money, which makes me unhappy.

2026-02-09 • via Nuitee
K
ken • solo_traveller • ca
9
Great time great staff and great cook
Pros:

Had bars close by and in hotel

2026-02-09 • via Nuitee
F
flumperlinab • Solo travel
6
Overall good stay with room for improvement.
Pros:

The lobby is elegant and cozy. The staff allowed me a complimentary early check-in. My room was comfortable and clean but I did have the minor hiccup upon arrival of finding hairs and makeup stains on the bedding. After alerting the staff, they immediately acted. However it was lucky that I happened to noticed the bedding before 5pm which is when housekeeping supposedly left for the day. I had specifically left a note when booking asking for fresh sheets and towels. On-site guest laundry is very helpful but the laundry pods they sell individually are overpriced. I enjoyed the restaurant - menu was diverse and the waiters diligent.

2026-02-07 • via Tripadvisor
Y
Yasmin • solo_traveller • ca
2
Housekeeping ruined the experience for me. Please consider hiring better staff.
Pros:

Bed was comfortable and so we're the pillows.

Cons:

Housekeeping. They did a poor job. One of the house keepers put dirty bedding back on a bed I asked her to change. None of the surfaces were cleaned. I had to call house keeping again to ask to VACUUM the room. It's highly unprofessional.



The fact that I had call maintenance to open a window for me because they removed a part of the video that would allow me to open.

2026-01-20 • via Nuitee
R
rachel • solo_traveller • ca
4
The hotel was is disrepair, too much so for that price point in my opinion.
Pros:

The bed was very comfortable, the room very spacious.

Cons:

The fridge in my room didn’t work, some electrical outlets in the room didn’t work (hotel staff was informed) , only one jet in the hot tub worked, ants crawling on the floor of the pool room and there was here that wasn’t mine in my bathtub.

2026-01-20 • via Nuitee
D
Dean • couple • ca
10
Very relaxing and perfect location
2026-01-19 • via Nuitee
C
Colin • solo_traveller • us
9
Pros:

Acceptable airport hotel. A little pricey and too far from airport without adequate guidance (map) to get to termianl.

Cons:

I had BBQ ribs for dinner. Probably the worst ribs I have ever had; they were burnt to a crisp.

2026-01-19 • via Nuitee
B
Bradley • couple • ca
10
Great stay
Cons:

Internet could be a bit user friendly

2026-01-15 • via Nuitee
T
Tammy • family_with_children • ca
1
2026-01-11 • via Nuitee
Z
Zhou • solo_traveller • ca
10
2026-01-06 • via Nuitee
M
Monique • couple • au
5
2026-01-03 • via Nuitee
M
Monique • couple • au
5
Not that close to the airport, outdated.
Pros:

Stayed for 2 nights either side of transferring to other places and they offered airport shuttle.

Cons:

Outdated, glasses were left outside rooms and not collected. No kettle in the room only had coffee pod machine so you had to pay for a cup of tea.

2026-01-03 • via Nuitee
S
sprie3 • Family
10
overnight stay
Pros:

Stayed in the hotel when we missed our connecting flight due to aircraft delay.
Hotel was nice, staff helpful - especially Kathy who went the extra mile for us to help with a bag that the airline had lost.

2025-12-30 • via Tripadvisor
K
Kristy • couple • ca
10
Always an enjoyable experience.
Pros:

Everything. We always choose Hilton Garden Inns when possible.

Cons:

Nothing negative to say.

2025-12-19 • via Nuitee
S
Stephanie • family_with_children • us
7
Would recommend for location and Shuttle service.
Pros:

We had a early flight departure so location and shuttle sevice were great. Did not really use any of the hotel facilities so not sure what is available. Checked in late so really just came to sleep and check out early. Shuttle was on time on the hour so no complaints. Room was clean.

Cons:

One bed needs new mattress. We were traveling with kids so we had to Queen beds.

2025-12-03 • via Nuitee
M
Maísa • couple • br
8
2025-11-24 • via Nuitee
R
Rallison • couple • ca
9
Pros:

The pool and hot tub were amazing!

Cons:

Breakfast was expensive. So we left without eating.

2025-11-17 • via Nuitee
T
Tracy • solo_traveller • ca
10
2025-11-16 • via Nuitee
M
Myra • family_with_children • ca
9
2025-11-10 • via Nuitee
N
Natercia • solo_traveller • us
4
2025-10-28 • via Nuitee