ANA Crowne Plaza Hotel Grand Court Nagoya by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.3 (865 reviews)
Naka-ku Kanayama-Cho 1-1-1 , Nagoya , jp

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean and modern hotel
Friendly staff
Convenient location
Cons:
Some issues with service at lounge
Facilities slightly outdated

Categories

Cleanliness
8.01
Guests mentioned the hotel was clean, but some noted issues with outdated facilities.
Service
8.48
Most guests praised the friendly and accommodating staff.
Location
8.52
The hotel is conveniently located near the station and local amenities.
Room Quality
8.47
Guests appreciated the comfort and size of the rooms.
Amenities
8
The hotel offers essential amenities but some found certain aspects outdated.
Value for Money
8.46
While some mentioned higher prices for Nagoya, many felt the stay was worth it.
Food and Beverage
8.01
Breakfast received mixed reviews; some found it good while others felt it could improve.
Overall Experience
8.48
Overall satisfaction was high, with guests enjoying their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:22

Property Description

Luxurious Dining Experience with Breathtaking Views
Indulge in a culinary journey at our restaurant and bar located on the 30th floor, offering stunning views while enjoying a selection of 5 dining choices. Savor sushi, Chinese cuisine, and traditional Japanese dishes in a unique setting.

Convenient Location and Elegant Accommodations
Situated just a minute away from Kanayama Station, ANA Crowne Plaza Hotel Grand Court Nagoya provides easy access to popular attractions. Relax in our spacious rooms equipped with modern amenities such as free Wi-Fi, LCD satellite TV, and a cozy minibar.

Exceptional Services and Facilities
Experience top-notch services including a beauty shop, gift shop, and a charming wedding chapel on-site. Unwind at the lobby lounge or explore the variety of dining options available. With 24-hour front desk assistance, luggage storage, and laundry services, your comfort is our priority.

Book now to experience luxury and convenience at Grand Court Nagoya!

Important information:

Room type and smoking preference are subject to availability and are not guaranteed.

The full amount of the reservation must be paid at check-in.

Child breakfast rates are applicable for children between ages 4 to 11 years old. Adult breakfast rates are applicable to children 12 years and older. Please contact the property for more details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: NGO

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs JPY 2500 per day.

Location

Guest Reviews

8.3
Based on 865 reviews
Cleanliness: 8.01
Service: 8.48
Location: 8.52
Room Quality: 8.47
Amenities: 8
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 8.48
K
keisuke • family_with_children • jp
10
2026-03-28 • via Nuitee
C
CHIA HSIANG • couple • tw
10
2026-03-21 • via Nuitee
G
GUANGYI • extended_group • cn
7
以后不会再选这家酒店了！
Pros:

地理位置优越，离金山站南口5分钟步行。房间面积挺大。早餐选项丰富。

Cons:

下订单时要求住客必须填写床型要求，我选了两间双床房，到酒店却被告知当日没有双床房，要双床的话必须加钱升级房型，不得已只能付了8000円/2晚为同伴升级了一间双床间。

2026-03-18 • via Nuitee
H
HARUMI • extended_group • jp
8
気持ちよく過ごせました！
Pros:

部屋が広く綺麗だった

Cons:

予約時にホテルに連絡して、ダブルベット一台だったけど
シングル2個に替えて欲しいと要望出したら当日に空いていれば替えれますと。
結局、一人2000円出してセミダブル2台になら替えられるという事でそちらにした！
電話で問い合わせた時、替えられてもプラス料金入ります。とか替えることはできないんです。とはっきり言って欲しかった。

2026-03-16 • via Nuitee
H
Hock Pho • couple • sg
8
Clean and excellent staff + excellent location very near to Kanayama train station.
Pros:

Excellent location: short walk from Kanayama station which also makes our transportation to the central airport very convenient.

Cons:

NA

2026-03-16 • via Nuitee
C
Cuauhtemoc • solo_traveller • gb
9
Great hotel for great value
Pros:

Excellent value for money

Cons:

Breakfast was a bit pricey,

2026-03-16 • via Nuitee
東偉人 • couple • tw
10
2026-03-14 • via Nuitee
S
Sue • family_with_children • us
9
Was too short, wish I had booked this hotel for my return stay coming back from Osaka.
Pros:

My steak dinner was fantastic and just what I needed after a long day. The bed was that first thing I tested out when I got to my room and was in heaven. The pillow was the second thing and at that point I just didn't even want to leave my room.

Cons:

Nothing really comes to mind but it was a bit harder to order room service due to no English speaking person.

2026-03-14 • via Nuitee
L
Lazaros • couple • gr
10
Μια πολύ καλή επιλογή για μια άνετη και ξεκούραστη απολαυστική διανυκτέρευση
Pros:

Τα πάντα ήταν περίφημα, όπως πάντα μου δίνουν το καλύτερο δωμάτιο 😁 έχω βέβαια το προνόμιο να είμαι μέλος 😁😁😁 παρότι είναι λίγο μακριά από το αεροδρόμιο Nagoya … αλλά είναι δίπλα ο σταθμός τρένο ν και σε 24 λεπτά της ώρας είσαι αεροδρόμιο με 1500 ¥ περίπου είσαι αεροδρόμιο, ενώ με ταξί θέλει 1,30 λεπτά και περίπου 40 Χιλ ¥ 😮

Cons:

Αυτό το συγκεκριμένο ξενοδοχείο δεν έχει πλυντήριο 😡 ενώ στο. Kobe έχει 🤷

2026-03-14 • via Nuitee
東偉人 • couple • tw
10
2026-03-14 • via Nuitee
K
Keiko • couple • jp
7
快適でした！
Cons:

朝食の食器が陶器だったら良かったのにな、と思いました。

2026-03-13 • via Nuitee
C
CHIAKI • couple • jp
9
2026-03-13 • via Nuitee
M
MINAMI • couple • jp
10
2026-03-13 • via Nuitee
胡 • family_with_children • tw
10
地點四通八達，交通非常方便
2026-03-13 • via Nuitee
Ｍiyuki • family_with_children • jp
6
2026-03-12 • via Nuitee
P
Paul • couple • au
8
Good quality and affordable
Pros:

Proximity to airport away from tourist hub

Cons:

Not much really

2026-03-09 • via Nuitee
K
Kurosawa • couple • jp
9
2026-03-08 • via Nuitee
O
ohashi • couple • jp
10
癒しの空間
Pros:

朝食何とても充実していましたし，スタッフの方が笑顔で話しかけてくれました｡

Cons:

特になし

2026-03-08 • via Nuitee
M
moriyama • family_with_children • jp
8
Pros:

クロークの男性がとても親切爽やかでした

Cons:

支払いをカード払い済ませていたが支払い済になっていなかったみたいで受付に時間がかかった

2026-03-08 • via Nuitee
G
Graham • family_with_children • au
8
Pros:

Great location an a very nice hotel. Fantastic views, nice rooms.

Cons:

Check in process took a while and a bit frustrating. No option for a quick inexpensive breakfast. Restaurants pricey

2026-03-07 • via Nuitee