Hôtel Crystal

Hotels
7.8 (1878 reviews)
Chaucrau 5 , Lausanne , ch
info@crystal-lausanne.ch

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Dated furnishings
No air conditioning

Categories

Cleanliness
7.44
Some negative points reported about outdated furnishings and a shower curtain.
Service
8.41
The staff is consistently described as welcoming and helpful across multiple reviews.
Location
8.45
The location is frequently praised for being central and convenient.
Room Quality
7.4
Rooms noted as comfortable but some furnishings are dated.
Amenities
7.43
Limited amenities mentioned, with some discomforts regarding heating and a lack of air conditioning.
Value for Money
7.89
Generally considered fair for Swiss standards despite some views on pricing.
Food and Beverage
7.44
Breakfast quality noted as good but could be enhanced with more variety.
Overall Experience
7.91
Generally positive experiences highlighted by many guests despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:33

Property Description

Unique Pop Art Room Designs

Hotel Crystal offers 41 rooms with a fun and unique Pop Art design theme, ensuring a vibrant and enjoyable stay for all guests. Each room is equipped with modern amenities and some even feature private balconies, providing a comfortable and stylish accommodation experience.

Breathtaking Views and Traditional Swiss Breakfast

Indulge in a traditional Swiss breakfast buffet served on the hotel's highest floor, while enjoying a stunning panoramic view of Lausanne's medieval Cathedral, Old Town, Lac Léman, and the French Alps. This picturesque setting sets the perfect tone for a memorable stay at Hotel Crystal.

Convenient Location and Complimentary Amenities

Located in the heart of Lausanne, Hotel Crystal offers easy access to shopping, dining, and cultural attractions, making it an ideal choice for travelers. Guests can also enjoy complimentary high-speed WiFi, coffee, and tea, as well as convenient access to public transportation just minutes away.

Experience the best of Lausanne at Hotel Crystal - book your stay now and immerse yourself in comfort, convenience, and fun!

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Hôtel Crystal in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas.
Please note that the hotel is not accessible for disabled guests.

If you expect to arrive outside reception opening hours, please inform Hôtel Crystal in advance. Contact details are stated in the booking confirmation.

Please note that in the case of late arrival it is not possible to use parking at the hotel. You can use Parking de la Riponne nearby.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs CHF 20 per day.

Location

Guest Reviews

7.8
Based on 1878 reviews
Cleanliness: 7.44
Service: 8.41
Location: 8.45
Room Quality: 7.4
Amenities: 7.43
Value for Money: 7.89
Food and Beverage: 7.44
Overall Experience: 7.91
P
paul-denis • solo_traveller • ch
8
Bon choix
2025-10-25 • via Nuitee
L
Lorenzo • solo_traveller • it
8
2025-10-25 • via Nuitee
E
Emmanuelle • couple • ch
8
2025-10-23 • via Nuitee
F
Fabien • couple • ch
9
2025-10-22 • via Nuitee
M
Morad • family_with_children • de
8
2025-10-22 • via Nuitee
V
Valérie • solo_traveller • fr
8
2025-10-22 • via Nuitee
F
Frederic • solo_traveller • ch
7
2025-10-21 • via Nuitee
M
Macha • solo_traveller • fr
10
Pros:

Tout était parfait .

Et un grand merci a la dame de l'accueil elle est super sympa accueillante et de bon conseils pour la ville.

2025-10-20 • via Nuitee
M
Margherita Scandurra • solo_traveller • ch
9
Pros:

Posizione struttura ottima, vicino alla metro, personale molto accogliente e camera molto piacevole. Lo raccomando senz'altro

2025-10-19 • via Nuitee
U
Ulrich • solo_traveller • ch
8
Angenehme Unterkunft mitten im Zentrum.
2025-10-18 • via Nuitee
S
Sally • solo_traveller • gb
8
2025-10-17 • via Nuitee
E
Elizabeth • solo_traveller • ua
8
2025-10-17 • via Nuitee
M
Mathieu • solo_traveller • ch
8
2025-10-17 • via Nuitee
O
Olivier • couple • ch
8
2025-10-17 • via Nuitee
K
Katleen • solo_traveller • fr
7
Pros:

Personnel sympathique et avenant.
Chambre propre.
Boissons chaudes jusqu'à 21h et accès à la terrasse avec vue sur les toits.

Cons:

Parking stipulé dans l'annonce mais il est payant (20chf) par jour en plus de votre location. A prévoir donc.

2025-10-17 • via Nuitee
E
Elizabeth • solo_traveller • ua
8
2025-10-17 • via Nuitee
M
Mathieu • solo_traveller • ch
9
2025-10-17 • via Nuitee
H
Hoda • solo_traveller • de
8
Everything was satisfactory; however, the furniture and facilities are quit old.
2025-10-16 • via Nuitee
M
Marlene • couple • ch
10
2025-10-16 • via Nuitee
M
Marlene • couple • ch
10
2025-10-16 • via Nuitee