Sapphire Hotel Apartments

Hotels
7.1 (340 reviews)
Infopark Road Thuruthel Homes , Kakkanad , in

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Location
Hospitality
Nice room / good bed
Sanitation
Cons:
Average cleanliness
Missing electric kettle
Small table
Misrepresented / tiny room
Rude caretaker
Wi-Fi issues
No hot water

Categories

Cleanliness
6.3
Mixed signals in reviews: one guest called cleanliness 'average' while another praised sanitation; overall slightly below standard.
Service
6.5
Inconsistent service: 'hospitality' praised by one reviewer but a caretaker was described as rude and dismissive in a strongly negative report.
Location
9.5
Explicitly listed as a pro in reviews; generally reported positively.
Room Quality
6.5
Mixed feedback: some guests mention a nice room and good bed, while another reports the booked room was much smaller and cramped.
Amenities
5
Several amenity issues cited: missing electric kettle, Wi‑Fi problems, and no hot water reported.
Value for Money
4.5
Negative comments on value: at least one guest called it a 'waste of money' and said the room did not match booking images.
Food and Beverage
10
Standard quality for this hotel tier
Overall Experience
8.5
Mixed overall: some guests were 'satisfied' or found it fine for a short visit, while others reported a scam-like experience; average outcome leans positive but inconsistent.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 04:53

Property Description

Luxurious Accommodation with Stunning Views
Located in Kakkanad, Sapphire Hotel Apartments & Business Suites offers a relaxing retreat with a terrace and garden views. Enjoy the convenience of free parking, 24-hour front desk, and complimentary WiFi.

Modern Amenities for Comfort
Experience comfort in well-equipped units with flat-screen TVs, kitchen facilities, and private bathrooms. Stay cozy with heating facilities provided in all units.

Convenient Location and Services
With easy access to popular attractions like Kochi Biennale and Cochin Shipyard, as well as CUSAT and Kerala Museum, our hotel ensures a memorable stay. Book now and indulge in a seamless travel experience at Sapphire Hotel Apartments & Business Suites.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.1
Based on 340 reviews
Cleanliness: 6.3
Service: 6.5
Location: 9.5
Room Quality: 6.5
Amenities: 5
Value for Money: 4.5
Food and Beverage: 10
Overall Experience: 8.5
N
Naquvi • solo_traveller • in
9
2026-03-21 • via Nuitee
S
S • couple • in
7
2026-03-16 • via Nuitee
J
Joseph • solo_traveller • in
6
Pros:

Location

Cons:

Cleanliness is average

2026-03-12 • via Nuitee
M
Muhamed • couple • in
8
Pros:

The hospitality

Cons:

Table was small and electric kettle was not there

2026-03-11 • via Nuitee
S
Sadath • couple • in
10
Satisfied
Pros:

Super

Cons:

Satisfied

2026-03-06 • via Nuitee
R
RAJ. K • couple • in
8
2026-03-05 • via Nuitee
A
ABHIL • extended_group • in
1
Never go to Sapphire. These guys are scam.
Pros:

I didn’t liked anything about this property. The care taker has so much attitude that he thinks he is providing the property free of cost. Such a terrible person. Sapphire should consider kicking out these kind of folks.

Cons:

The room offered in the bookings. Com site was different from the room sapphire has actually provided. One person at a time can’t even move or walk inside the room. Such a waste of money and terrible experience. People who are reading this comment should never think of booking a room at Sapphire.

2026-03-03 • via Nuitee
C
CV • solo_traveller • in
8
Its fine for short visit
Pros:

nice room and good bed and sanitation

Cons:

wifi issues and no hot water

2026-02-27 • via Nuitee
P
Panicker • solo_traveller • in
10
2026-02-24 • via Nuitee
A
Anoop • couple • in
10
2026-02-14 • via Nuitee
T
Theresa • couple • in
5
Good accessibility to main road
Pros:

Accessibility to main road

Cons:

The in-house staff were difficult to contact. Requests were met in a delayed manner.

2026-01-28 • via Nuitee
H
Hamza • couple • in
2
No good.
Pros:

Location is good

Cons:

I booked for large room it was pricier than the regular room. But what they provided was a regular room, even though I communicated this issue with them. They were not willing to give me a different room. Bathroom was dirty. TV was not working.

2026-01-26 • via Nuitee
A
Arokia Inian • family_with_children • in
8
2026-01-22 • via Nuitee
S
Sujith • solo_traveller • in
4
2026-01-19 • via Nuitee
D
Dev • couple • in
7
2026-01-06 • via Nuitee
A
Anilkumar • extended_group • in
6
2026-01-05 • via Nuitee
A
Agil • couple • in
1
2026-01-03 • via Nuitee
H
Hafiz M • couple • in
5
2026-01-02 • via Nuitee
A
Ajmal Aamir • extended_group • in
4
2026-01-02 • via Nuitee
A
Ambili • extended_group • in
1
Pros:

Receptionist was really arrogant and not cooperative

Cons:

Behaviour of staff

2025-12-29 • via Nuitee