Extended Stay America Select Suites - Atlanta - Kennesaw Chastain Rd

Hotels
•
Extended Stay America Suites
6 (359 reviews)
3316 Busbee Drive , Kennesaw , US

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Family rooms
Pets allowed
Laundry
See all facilities

Review Highlights

Pros:
Helpful staff
Good breakfast options
Cons:
Unclean facilities
Roach infestation
No hot water
Rude staff

Categories

Cleanliness
3.89
Multiple reviews described the hotel as filthy with roach infestations and sticky surfaces.
Service
9.36
Some guests highlighted positive interactions with staff, despite issues with amenities.
Location
8.4
The location was mentioned positively, though overshadowed by cleanliness issues.
Room Quality
5.85
Rooms described as large but often dirty, with varying comfort levels.
Amenities
5.88
Issues with hot water and limited service affected guest satisfaction.
Value for Money
4.84
Guests felt misled regarding the quality given the price paid.
Food and Beverage
5.89
The breakfast was mentioned positively, but overall satisfaction was low.
Overall Experience
3.86
Overall dissatisfaction due to cleanliness and service issues; guests would not recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:37

Property Description

Fully Equipped Kitchen
Each room at Extended Stay America - Atlanta - Kennesaw Chastain Rd. features a fully equipped kitchen with a stovetop, microwave, and fridge. Enjoy the convenience of cooking your own meals during your stay.

Convenient Amenities
Guests can take advantage of free WiFi, 24-hour front desk, laundry facilities, and ironing services. The upgraded bedding with extra pillows ensures a comfortable night's sleep.

Grab-and-Go Breakfast
Start your day right with a Grab-and-Go breakfast including coffee, hot cereal, breakfast bars, and pastries. For added convenience, housekeeping services are available weekly for free.

Experience comfort and convenience at Extended Stay America - Atlanta - Kennesaw Chastain Rd. Book now for a memorable extended stay experience.

Important information:

Please note that only bi-weekly housekeeping services are provided. For a stay of 14 nights or longer, the provided bi-weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more. Fresh towels and linen can be exchanged at the front desk at any time for a fee. Daily housekeeping services are available for an additional fee. A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ATL

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

6
Based on 359 reviews
Cleanliness: 3.89
Service: 9.36
Location: 8.4
Room Quality: 5.85
Amenities: 5.88
Value for Money: 4.84
Food and Beverage: 5.89
Overall Experience: 3.86
R
Racheal • couple • us
4
Cheap and smelly
Pros:

It was right in the middle of everything. Easy access

Cons:

The tv didn’t have a remote. I sat in silence for two days. The room was smoke free but stunk like cigarettes. I had to wash all my things upon leaving cuz they all stunk. There were cockroaches in the bathroom and the kitchen. The kitchen had a fridge and microwave that didn’t work. I didn’t try the stove but I’m guessing that didn’t work either. No bedbugs but brown stains on the sheets

2026-11-01 • via Nuitee
J
Jimenez • family_with_children • us
10
2026-10-25 • via Nuitee
J
Jimenez • family_with_children • us
10
2026-10-25 • via Nuitee
H
Huskey • family_with_children • us
1
Horrible experience
Pros:

It wasn't far from 8 needed to be.

Cons:

There were roaches everywhere, cabinets were barely hanging on. Counter was in bad shape. Burners are nothing but rust. Towel rack in bathroom was barely attached then fell apart. Stains on the walls behind the bathroom door. 1 towel for a 3 person stay. Paid way more than it deserved.

2026-10-25 • via Nuitee
P
Princess • family_with_children • us
10
Great
Pros:

Fast and easy check-in the lady at the front desk was very nice.The staff is very friendly and it's quiet. I was very comfortable and had a good stay.

2026-10-24 • via Nuitee
E
Elghazal • family_with_children • ly
8
2026-10-22 • via Nuitee
W
Welcome • family_with_children • us
1
Pros:

Location

Cons:

Insect bites

2026-10-18 • via Nuitee
B
Barry • couple • us
6
2026-10-13 • via Nuitee
M
Melanie • family_with_children • us
7
2026-09-03 • via Nuitee
J
James • couple • us
10
2026-08-16 • via Nuitee
A
Ayao Elom • solo_traveller • us
7
2026-08-10 • via Nuitee
B
Baby • solo_traveller • us
10
2026-08-08 • via Nuitee
D
Donnie • extended_group • us
4
Pros:

the location was great!! and the staff were amazing,

Cons:

BUT..... the hallway floors are gross, stained, and smell......the people hanging around we're sketchy!!!
the room size was nice. there were NO ice machine on property, NO cups, plates, silverware in the room. there were NO extra linen in the room for the pull out sofa.
we had to pay for extra towels.
I will NEVER book again.

2026-08-03 • via Nuitee
S
Syreeta • solo_traveller • us
10
2026-08-03 • via Nuitee
M
Mark • solo_traveller • ca
3
2026-07-22 • via Nuitee
W
Willie • couple • us
10
2026-07-20 • via Nuitee
D
Donna • solo_traveller • us
4
ok not good
Cons:

When bed was made they put the blanket next to the skin had to remake so sheet was right. no one at desk in am so couldn't get a cart to carry out luggage being handicap that made several trips really hard on legs

2026-06-22 • via Nuitee
T
Tanner • solo_traveller • us
1
Pros:

Didn’t see a breakfast lobby

2026-06-21 • via Nuitee
M
Marcus • couple • us
1
Bad service great place fire tricie
Pros:

The place

Cons:

Tricie was terrible not professional very rude tried to charge me for towel customer service sucked & I used to love coming there

2026-06-04 • via Nuitee
D
Dawn • couple • us
4
Pros:

Location

Cons:

Not hot water/no WiFi

2026-05-31 • via Nuitee