Extended Stay America Select Suites - Des Moines - West Des Moines

Hotels
•
Extended Stay America Suites
6.6 (211 reviews)
2701 Westown Parkway , Clive , us

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Home-like feel
Great staff, especially Anna
Quiet environment
Cons:
Filthy kitchen
Poor advertising of amenities
High charges for basic items
Institutional feel with lack of basic service

Categories

Cleanliness
4.85
The kitchen was filthy and there was a wet dog/moldish smell in the room.
Service
9.85
Staff was great and helpful, but there were issues with additional charges for basic amenities.
Location
9.85
Location is convenient but atmosphere felt institutional and creepy.
Room Quality
6.85
Room was not as advertised; no sheets for the sofa bed and generally underwhelming.
Amenities
5.85
Essential amenities were lacking; additional costs for kitchen items were unreasonable.
Value for Money
6.85
Overall value was poor due to many unexpected charges.
Food and Beverage
4.85
No food options available at the hotel.
Overall Experience
3.85
The stay was disappointing with multiple issues regarding service and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 20:59

Property Description

Fully Equipped Kitchen in Every Room
Experience the convenience of having a stovetop, microwave, and fridge in your room at Extended Stay America - Des Moines.

Complimentary Grab-and-Go Breakfast
Start your day right with our Grab-and-Go breakfast including coffee, hot cereal, and pastries, perfect for guests on the move.

Convenient Amenities and Nearby Attractions
Enjoy free WiFi, 24-hour front desk service, and free onsite parking during your stay. Explore nearby attractions like the Wells Fargo Arena and Valley West Mall.

Book now for a comfortable and extended stay experience at Extended Stay America - Des Moines - West Des Moines!

Important information:

Please note that housekeeping services are offered every 14 days. For a stay of 14 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time for a small fee. Daily housekeeping services are available for an additional fee.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DSM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.6
Based on 211 reviews
Cleanliness: 4.85
Service: 9.85
Location: 9.85
Room Quality: 6.85
Amenities: 5.85
Value for Money: 6.85
Food and Beverage: 4.85
Overall Experience: 3.85
J
JF • solo_traveller • us
8
2026-07-09 • via Nuitee
I
ismael arechiga • couple • us
10
2026-07-04 • via Nuitee
S
Sergio • couple • us
8
2026-06-29 • via Nuitee
S
Sergio • extended_group • us
7
2026-06-29 • via Nuitee
C
Cheryl • family_with_children • us
4
Clean but run down. TV too small to watch from bed.
Pros:

Bathroom and bedding were clean. Great water pressure.

Cons:

Signs of wear and tear were everywhere. Patches in walls, rough edges on counters and cabinets, drywall crumbling out of hole on to the floor. The main door did not close properly. After it was deadbolted, there was still a large gap at the bottom on right side where you could see the hallway. The "shower in tub" was very creaky-floor was weak. The TV was small and a long way from the bed. Couldn't really watch it from the bed.

2026-05-21 • via Nuitee
J
James • couple • us
7
Pros:

Didn't eat.

Cons:

It was fine for the price.

2026-05-21 • via Nuitee
I
ismael • couple • us
10
2026-05-20 • via Nuitee
R
Robinson • solo_traveller • us
10
Excellent
Pros:

Everything

Cons:

I was impressed with all.

2026-05-04 • via Nuitee
K
Kim • solo_traveller • us
5
Worked in a pinch but wouldn’t seek it out for another stat unless desperate
Pros:

Front desk check in was friendly and fast.

Cons:

This place seemed to have been recently painted. So the walls were clean, the bathroom was very small and no soaps, shampoos provided or a hairdryer. Bed sheets were stiff and scratchy. Room smelled like old dust carpet was filthy. My socks were black from walking on it. They came close when painting . They should have replaced carpet with same flooring they put in the bathroom. I’m sure that would have helped the smell. Also doors on the closet instead of curtains would have given a better impression.

2026-04-19 • via Nuitee
A
Aaron • solo_traveller • us
3
Pros:

Staff was friendly

Cons:

Hallways smelled like weed and musty. Room wasn't properly cleaned. There was a sock behind a night stand. The shower drained slowly and the drain stop was disconnected entirely. No hand soap or hand towel for washing hands. Exterior of refrigerator was stained and discolored.

2026-04-16 • via Nuitee
R
Rue • couple • us
1
I will never stay here again.
Pros:

I don't have anything positive to say. Terrible experience.

Cons:

The entire hotel had an awful smell, especially in the hallways.
The bathroom was dirty, the toilet was gross and crusty around the bottom.
I had to go to the front desk to ask for shampoo and conditioner.
No tissues, they only provided one bar of soap to was your hands.
I felt that I had to sleep with my cloths on. Everything was dirty and smelled bad.
NOT a family friendly hotel.
You could hear the planes flying all night.
The pictures online do not show the reality of this hotel.

2026-04-12 • via Nuitee
T
TREVOR • couple • us
9
2026-04-11 • via Nuitee
I
ismael • couple • us
10
2026-03-21 • via Nuitee
M
Melissa • solo_traveller • us
10
2026-03-20 • via Nuitee
D
Domingo • couple • us
4
Pros:

The location was great that’s about it

Cons:

It was very musty smelling; not very clean. The staff were super rude like we was an inconvenience to them. Our keys kept quit working and we had to keep going to get new keys everytime and the girl was getting annoyed. The water pressure was horrible could barely take a shower.

2026-03-16 • via Nuitee
J
Janice • family_with_children • us
8
2026-02-09 • via Nuitee
J
Jessica • family_with_children • us
10
I will definitely book again
Pros:

Very very comfortable.

Cons:

No breakfast

2026-01-19 • via Nuitee
R
RODRIGO • couple • us
9
Overall It was comfortable and felt very safe
Pros:

Price for extended stay

Cons:

Maybe some extra towels

2026-01-19 • via Nuitee
K
Kristal • solo_traveller • us
10
Pros:

Everything

Cons:

None

2026-01-19 • via Nuitee
O
Ofelia • family_with_children • us
9
Pros:

Todo excelente

Cons:

No hubo atención al cliente

2026-01-19 • via Nuitee