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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Heating
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Family rooms
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Pets allowed
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BBQ facilities
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Lift / Elevator
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Laundry
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Facilities for disabled guests
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Non-smoking throughout
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Private parking
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Wheelchair accessible
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Vending machine - drinks
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Toilet with grab rails
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Vending machine - snacks
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Picnic area
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Visual aids: Braille
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
Review Highlights
Categories
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Property Description
Fully Equipped Kitchens
Each room at Extended Stay America - Rockford features a fully equipped kitchen, perfect for longer stays. With a stovetop, microwave, and refrigerator, guests can enjoy the convenience of cooking their meals just like at home.
Convenient Amenities
Guests can take advantage of free WiFi, a 24-hour front desk, laundry and ironing facilities, and upgraded bedding with extra pillows in every room. These amenities ensure a comfortable and hassle-free stay for all visitors.
Prime Location
Located near attractions such as the BMO Harris Bank Center, OSF Saint Anthony Medical Center, and Tinkler Swiss Cottage Museum and Gardens, our hotel offers easy access to must-see spots in Rockford.
Book your stay now at Extended Stay America - Rockford for a delightful and convenient experience!
Housekeeping service is offered every 14 days.
For stays of 14 nights or longer, the provided cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more.
Fresh towels and linen can be exchanged at the front desk at any time for a small fee.
Daily housekeeping services are available for an additional fee.
A valid credit card is required at check-in for payment; cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
No ice no vending machines no breakfast
Lady at front desk was nice at check in
I was told absolutely no smoking which is great I dont smoke but we walked in the room and it smells like bar from cigarette smoke. We had get candle to help with smell it was so bad. The room was dirty hair in bathroom and something gross on sink counter. I can't believe what we had to pay to stay one night in such an awful place.
It's an older property but it is nice and clean. The staff was friendly and helpful. The bed was comfortable and better than most hotels at that price point.
The room was very highly scented. There wasn't much on the breakfast menu that were suitable for a diabetic. There were no complimentary soaps/ lotions/ shampoo and not enough towels.
Staff is friendly and accommodating. Rooms are clean and pretty spacious. I like the kitchenette and the ability to cook my own meals and make the sourdough bread I so love to make and share
It can get a little loud in the halls especially with some of the crowd that comes in and after a night at the bar right behind the hotel
Location
No hand towels, only a bar of soap for shower, no hand soap only two towels and cant ask for more between certain times ( front desk is closed) no ice machine .. it’s an extend a stay??
There was none
Key quit working
Lobby looked and smelled clean.
The put us in room 105, wreaked of cigarettes. My husband said he charged $28 for our dog, which is an certified emotional support animal and is against the law. I went to the desk and complained about the smoke and my throat burning. He moved us to 113. I also told him he isn't allowed to charge for Esa or service dogs, he said he didn't know. But it's been charged anyway.
Would not stay here again. Lobby and hallways clean. Rooms have black mold that has been painted over with dark gold paint. You can still see it where the walls meet.
Bed was very hard.
The lady at check in was very nice.
Smelled terrible in the hallway and room. No bedding on or for the pull out. Not enough towels. Uncomfortable beds. So noisy, coming from inside hotel and exotic bar next door.
The rooms were very clean, and the staff was very friendly and helpful, the price was great and the very nice location would definitely stay again.
WiFi was a little slow but not that much of a problem kids always wanted it faster lol
Veiw
Checking in & out both receptionist inattentive to front window. Informed phone call was needed. Minimum bath supplies. Laminated flooring on concrete made experience like being in a storage facility. It also made two room parties louder than necessary.
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