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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Family rooms
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Pets allowed
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Laundry
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Non-smoking throughout
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Private parking
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Vending machine - drinks
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Vending machine - snacks
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
Review Highlights
Categories
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Property Description
Welcome to Extended Stay America - South Bend - South, your home away from home in Mishawaka!
Fully Equipped Kitchens: Enjoy the convenience of a stovetop, microwave, and fridge in every room for a comfortable extended stay experience.
Convenient Amenities: Take advantage of laundry facilities, ironing amenities, and upgraded bedding with extra pillows for your comfort.
Free WiFi and Parking: Stay connected with complimentary WiFi and enjoy the convenience of free onsite parking during your stay.
Book your stay at Extended Stay America - South Bend - South now for a seamless and enjoyable extended visit experience.
Housekeeping service is offered every 7 days. For stays of 7 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen, changing linens and towels and more, For stays of fewer than 7 days, a one‑time housekeeping fee of $10 may apply and is payable at the property.
Fresh towels and linen can be exchanged at the front desk at any time for a small fee.
Daily housekeeping services are available for an additional fee.
A valid credit card is required at check-in for payment. Cash is not accepted.
When travelling with pets, please note that an extra charge of USD 25 per day for the first 6 nights applies, and USD 15 per day thereafter.
Please note that early check-in and late check-out are available at this property and are subject to availability. Please note that an additional charge of USD 10 will apply for early check-in and late check-out.
Any damage to linen (pillow, bedsheet, duvet or towel) caused by guests will incur a charge.
Smoking in non-designated areas will incur an additional charge of USD 250.
Please note that additional unregistered guests will incur an additional charge of USD 50 per guest per night.
Please note that parking for large vehicles is subject to availability at the hotel. An additional charge of USD 25 per night may apply, payable directly at the property.
Utility Fee - A utility fee of USD 2 per room, per day is applicable and will be charged during the stay.
The property's reception opening hours are:
- From Monday to Friday, from 09:00 to 22:00.
- From Saturday to Sunday, from 10:00 to 22:00.
Guests arriving outside the property's reception opening hours are advised to contact the property before their stay to arrange their check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
Some of the reviews on line were very unfavorable, but I was very pleased with the facility for the price we paid. The rooms were big, the bed very comfortable, and the room and open areas were clean
No complaints!
No Breakfest on week days
Nothing
Everything
N/A
No pillows; No tv; No elevator for two nights; smoke alarm kept beeping, so we had to disable it; we arrived at 5:30 PM and they didn't have a room for us, so they had to remove someone who was in our room. So we went to dinner and came back two hours later and room still wasn't ready, so we left our clothes and went out for the night and unpacked when we came back at midnight. Constant racket and noise coming from floor above us (third floor). half roll of toilet paper so we had to buy our own as well as two pillows after the first night. Only one key for the room.
* I just want to point out that the two maintenance men were excellent. Was not any of the employees fault, but the owners are completely negligent. In my opinion, it would not take that much to make this at least a two and a half to three star establishment. Easiest thing to do is get rid of the current owners!!!
Nothing
Everything
They did not offer breakfast
The hotel
They gave my room away so I ended up with a Queen for the same price as a King. I was double charged for the room. There is no Ice machine, coffee or public bathroom. They did not have clean rooms at 3:30 and had a long line of people waiting. There was a man across from our room screaming at and cursing at someone in his room. They do not have staff available over night.
Tried to check-in after waiting on couple ahead of me. All kinds of "extra" fees listed & questioned only to be told that was THEIR policy, even though this couple had pre -paid. When my turn came, I was told I DID NOT have a reservation & my confirmation code was not what their #'s started with. I asked a second time & was told NO I was not in their system. I had made these reservations back in April!! So you will be seeing an email from me asking for a refund !
Lobby nasty, lots of notices about extra charges..SLOW check in.
I'd like a phone number to call in order to discuss a SERIOUS problem I had with this stay
I'd like a phone number to call in order to discuss a SERIOUS problem I had with this stay
no reservation was honored
Additional $ 10 charge for house keeping should have been included in the cost to rent room. Additional $ 70 deposit charge. Booked 2 queen beds in room, they don't have queen beds.
Hotel was overbooked so reservations were being canceled as people arrived. Only had access to 1 or the 3 rooms I paid for. Housekeeping was still working on rooms while people were trying to check in. We waited in line nearly an hour to check in. Were told we could get other 2 room keys when we came back from concert we were attending. When we came back, front desk was closed (but main entrance was open to anyone wanting to enter) and no staff on premises. Shower had no handle to operate water. Sofa bed had no mattress. No space for 4 people to sleep in room, so we all cleaned up in bathroom sink and left hotel.
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