Extended Stay America Suites - Oklahoma City - Northwest

Hotels
Extended Stay America Suites
6.8 (286 reviews)
4811 Northwest Expressway , Oklahoma City , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Filthy rooms
Rude service
Unhonored reservations
Pest issues

Categories

Cleanliness
4.2
Multiple reviews mentioned filthy conditions, including roaches and unclean rooms.
Service
6.2
Mixed reviews on service quality; noted rude staff but also mentions of helpfulness.
Location
9.7
Proximity to shopping and attractions highlighted positively.
Room Quality
4.7
Reported issues with room conditions and not honoring bookings.
Amenities
6.2
Limited mentions, some positive notes about the kitchen setup; generally lacking.
Value for Money
7.2
Concerns raised about value given the conditions and service.
Food and Beverage
8.2
No specific mentions, assumed to be standard quality for this hotel tier.
Overall Experience
8
Overall sentiment varies; some value in location but significant negatives noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 07:05

Property Description

Fully Equipped Kitchen in Every Room
Experience the convenience of having a fully equipped kitchen in every room, complete with a stovetop, microwave, and fridge. Cook your favorite meals or simply heat up leftovers during your stay at Extended Stay America - Oklahoma City.

Complimentary Grab-and-Go Breakfast
Start your day right with a complimentary Grab-and-Go breakfast offering a selection of coffee, hot cereal, breakfast bars, and pastries. Perfect for guests on the move or those looking for a quick and easy breakfast option before exploring Oklahoma City.

Convenient Amenities and Services
Enjoy free WiFi, 24-hour front desk assistance, onsite parking, and local phone calls at no extra cost. With laundry facilities, ironing amenities, and plush bedding with extra pillows, your comfort is our priority at Extended Stay America - Oklahoma City. Book now for a delightful extended stay experience.

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OKC

Location

Guest Reviews

6.8
Based on 286 reviews
Cleanliness: 4.2
Service: 6.2
Location: 9.7
Room Quality: 4.7
Amenities: 6.2
Value for Money: 7.2
Food and Beverage: 8.2
Overall Experience: 8
K
Karlena couple us
2
I don't listen when i fold under pressure
Pros:

I did a whole of different things, im trying to act like yiy

Cons:

Na

2026-08-12 via Nuitee
J
Johnny solo_traveller us
1
See above
Pros:

The bed was comfortable

Cons:

The facility was dirty the staff was non extant. My room had blotches where Sheetrock work but not painted. The couch was a rideable. It was half way opened when I arrived and could not get it pushed in to sit on. The desk chair is brokenn. The bathroom sink was filthy and never ran there. The shower was hot. The carpet was severely stained the exhausted fan in the bathroom was broken. The kitchen was clean. Several outlets and lights did not work. The ac was adequate but the curtains were too long to close. The smoke detector was hanging from the ceiling. I’ll send you pictures if you want. The elevator had something that had been swept into the corner. This morning someone had covered it with a wash cloth. I’ll tell you I have been traveling since 1982. This is the worst experience I’ve had with the exception of the Dublin in Dublin Texas. I would like a partial refund. But more importantly I’d like the see the facility closed until it can be at least up to code. Preferably up to the standards your company expects. Let me know if you want the pics.

2026-08-03 via Nuitee
D
David couple us
6
2026-07-25 via Nuitee
S
Syamantha extended_group us
5
Pros:

The price was decent

Cons:

Roaches galore

2026-07-21 via Nuitee
P
Parsons family_with_children us
1
I did not stay. After finding out the conditions of the room I canceled my stay immediately and found somewhere else.
Cons:

Floors seemed uneven, halls and elevator were dirty, the room itself had paint spots on the wall, duck tape on the couch and a divot in the floor near the window.

2026-07-19 via Nuitee
P
Pastor Nepolian solo_traveller us
10
My safety is first i need to see security added to extended Stay.
Pros:

Management

Cons:

Too many people that doesn’t belong there

2026-07-19 via Nuitee
T
Treyvon couple us
10
2026-07-15 via Nuitee
P
Pastor Nepolian solo_traveller us
10
2026-07-14 via Nuitee
D
Daniel couple us
1
I’d suggest just sleeping in your vehicle if there’s nowhere else.
Pros:

Decent location.

Cons:

I mean wow! Look at the pictures… This is entering the room…

2026-07-09 via Nuitee
R
Rick solo_traveller us
8
2026-07-08 via Nuitee
D
Daniel solo_traveller us
1
Absolutely NOT! Don’t do it!
Pros:

The beds are semi comfortable

Cons:

I had 26 guys reserve rooms here, when we got here they had 2 doubles. This is a s***HOLE! Stinks, staff aren’t helpful at all. Took everyone’s money, but said it’d be 10-14 days for a refund, cock roaches everywhere, the smell is ungodly, trash!

2026-07-06 via Nuitee
A
Amber solo_traveller us
4
2026-07-06 via Nuitee
M
Melanie family_with_children us
1
2026-06-26 via Nuitee
S
Samantha solo_traveller us
1
There is no pool total lie,the stairs they let be used as doggie doodoo land & piss of the fall hots
Cons:

The manager was pretty stingy with the grab n go breakfast he did not refill it I had to ask at 7:12am for couple muffins for my two children he acted like I didn't buy it.....already

2026-06-25 via Nuitee
T
Tearney solo_traveller us
10
2026-06-14 via Nuitee
E
evelin koester solo_traveller pt
7
2026-06-12 via Nuitee
O
Ortega solo_traveller us
1
2026-06-08 via Nuitee
D
Dimmick family_with_children us
1
2026-06-06 via Nuitee
J
Jillian extended_group us
1
Terrible and didn’t get what we paid for and no refund
Pros:

Nothing

Cons:

Everything

2026-06-01 via Nuitee
T
Troy solo_traveller us
2
Bad
Pros:

Nothing

Cons:

The place was unclean room smelled and there were baby roaches in the bathroom

2026-06-01 via Nuitee