Dossier Hotel

The hotel was clean. It was very cold in our room. The heater did not work. When we called the front desk, they have gave us extra blankets but they were thin, itchy, and not something I wanted on my body. They looked like something you would find in an attic. I was very disappointed. We literally slept in sweatshirts. The second night I asked for front desk to charge my Tesla. Woke up the next morning and my car was not charged. This is a service they offer and it was not fulfilled as promised. I would not stay here again.

The staff here is always a delight! Emily at the front desk remembered us at checkout and made us feel very welcome.

The hotel itself is a well taken care of older building, so that means more room, thicker walls, and a tub and shower in many rooms. Every interaction with the staff has made us feel welcome and that they genuinely want us to have a good time. It's our favorite place to stay in Portland.

Staff is amazing. Beautiful room great restaurant

The room clean. Staff were amazing. Grateful for the vallet and charging station for my Tesla. The robots self was absolutely freezing cold. The room never got warmed up. There was 2 flies in my room. And the breakfast comp was only for one guest which I thought was weird because it was me and my niece in our room so how come we couldn’t get two breakfast comp tickets.

I will always stay here when I’m in Portland. It’s easy to walk to restaurants and the hotel is quiet at night with comfortable beds. Furthermore, the people at the front desk reception are always friendly.

The room was clean except for the stains on the chairs. It had a bath tub with separate shower. You could walk to some restaurants. The front desk people were friendly. The restaurant's food was horrible and overpriced.

Awesome hotel.

Was very nicely updated, the room was clean and the bed was very comfortable. Would stay here again.

I liked the fact that this hotel is very close to the train and bus station. Commuting to and from the airport was extremely easy and convenient. The hotel is older, but it is pretty well maintained. The older restaurant was convenient and food was good. Daily happy hour was great. Staff from both the hotel and restaurant were very friendly and helpful.

The shops near by where wonderful for dates

PArking

Clean rooms and friendly staff that are very courteous.

Really enjoyable stay, the room was excellent and the staff helpful and friendly.

I decided to try a new hotel and I booked this hotel due to it being a 4 star hotel based on reviews. However, I was not impressed. I usually stay at the Hi-Low Hotel every time we come to Portland and after staying here I will definitely not stay here in the future...Here's the breakdown...

Location: hotel location was great. You're very close to a lot of restaurants, bars, sight seeing spots and public transportation. Overall conveniently located downtown.

Friendliness: The guy & girl at reception were really friendly and always said hi.

Cleanliness: not the best our bed comforter had stains which looked like blood (pretty nasty) I think if you're the maid and see that you should replace it and management should update the linens they use as well. Nightstands were a bit dusty. I arrived Thursday night and the next day on Friday morning I asked is they could take out the trash and replenish the nespresso pods & creamer. Well I came back later in the day to find that they did not do it. The phone in the room was not working so couldn't call down to reception. The following morning (Saturday) I asked the receptionist to please have the trash taken out , get more coffee pods & creamer. The person who came did take out the trash and left coffee pods and creamer; however they just left it on the TV stand and didn't even replace the dirty mugs with clean ones. It was pretty disappointing, for $150-$170 a night I expected a bit more. Also we were on the 4th floor and the gym

Room was ok for the current year we are in it can be more modern and upgraded other than that the restaurant is very nice and the staff is also very nice the area is very convenient due to a lot of stores being at a walkable distance

Great staff

Was able to navigate downtown Portland on foot. plenty of dining options in the area. Hotel was quite nice!

The hotel was wonderful but I did not like the neighborhood

Restaurant breakfast was delicious

This was our first time at this hotel and all tough a little outdated it was perfect. Very nice and welcoming staff from the Valet Parking to the Lobby and Restaurant staff and that helped make our stay pleasant. They gave us free refreshments upon arrival, that was nice. Overall a beautiful hotel in the downtown area.