Extended Stay America Suites - San Antonio - Colonnade - Medical

Hotels
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Extended Stay America Suites
7 (284 reviews)
4331 Spectrum One , San Antonio , US
+1 210-694-1229

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Spacious rooms
Convenient location
Cons:
Poor cleanliness
Lack of amenities
Unpleasant odors

Categories

Cleanliness
5.75
Numerous reviews mention strong odors, dirty rooms, and cockroaches.
Service
7.75
Staff provided assistance, but there were issues with deposits.
Location
8.75
Location was convenient, close to the highway.
Room Quality
6.75
Spacious but many rooms had maintenance issues.
Amenities
7.25
Some amenities like the gym and breakfast options were lacking.
Value for Money
8.25
Average cost but did not meet expectations based on condition.
Food and Beverage
4.75
Breakfast described as a joke, and insufficient kitchen supplies.
Overall Experience
6.75
Mixed feelings, with many complaints impacting overall enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:45

Property Description

Fully Equipped Kitchens
Each room at Extended Stay America - San Antonio - Colonnade features a fully equipped kitchen, perfect for longer stays. With a stovetop, microwave, and fridge, guests can easily prepare their meals and feel at home.

Convenient Amenities
This hotel goes above and beyond to ensure a comfortable stay. Enjoy free WiFi, a 24-hour front desk, laundry facilities, ironing amenities, and upgraded bedding with extra pillows. Everything you need for a seamless stay is right at your fingertips.

Prime Location
Located in San Antonio, this property is surrounded by popular attractions such as Six Flags Fiesta Texas, the Medical Center, and SeaWorld. Plus, guests can indulge in a grab-and-go breakfast, free parking, and weekly housekeeping. Experience convenience and comfort at Extended Stay America - San Antonio - Colonnade.

Important information:

Please note that only weekly housekeeping services are provided. For a stay of 8 nights or longer, the provided weekly cleaning service includes dusting, vacuuming, emptying the trash, cleaning the bathroom, cleaning the kitchen and more.
Fresh towels and linen can be exchanged at the front desk at any time. Daily housekeeping services are available for an additional fee.
The grab-and-go breakfast served includes breakfast bars, muffins, hot cereal, coffee and tea only.
A valid credit card is required at check-in for payment, cash is not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Location

Guest Reviews

7
Based on 284 reviews
Cleanliness: 5.75
Service: 7.75
Location: 8.75
Room Quality: 6.75
Amenities: 7.25
Value for Money: 8.25
Food and Beverage: 4.75
Overall Experience: 6.75
C
Connie • solo_traveller • us
10
2026-10-12 • via Nuitee
M
Maria Teresa • couple • us
9
I’m looking forward to staying here again!
2026-10-07 • via Nuitee
D
Davis • solo_traveller • us
3
Trip from hell
Pros:

The hallway and lobby area was constantly clean.

Cons:

The staff was rude. The TVs don't work without Wi-Fi and this was a frequently problem . I asked to change rooms. I was told there was no rooms available. because their other pet rooms was occupied. (Which is understandable). I tried canceling my reservation multiple times. The young lady at the front desk said I need to go through booking.com to cancel my reservation. and when I contact booking.com they told me that I need to contact the property management. Multiple of the appliances didn't work. And there's no housekeeping

2026-09-08 • via Nuitee
B
Benavides-Cavazos • couple • us
10
2026-08-13 • via Nuitee
C
Clara • couple • us
1
2026-08-10 • via Nuitee
R
Robert • extended_group • us
8
2026-08-08 • via Nuitee
R
ruben • solo_traveller • us
1
no electricity
Pros:

location

Cons:

we had no water for about an hour and at around 1130pm the lights went out so no ac and lights never came back on so we decided to cut our vacation short and leave..no call for refund or feed back...never again will I get this place

2026-07-24 • via Nuitee
C
Coffey • solo_traveller • us
1
Cons:

Where do I start? Our room had a super strong chemical smell in it. When we opened the door there was a filthy "Odor Eliminator" machine on our table still running. The floor had spills dried on that were so sticky or shoes were sticking to it and there was dirt under the table and beside the sofa. Clearly the room had not been swept or mopped. There was a huge dead roach right outside the door. We tried using the pool since we were really looking forward to it but the gate wasn't working and not even your clerk could open it,. A terrible experience!

2026-07-22 • via Nuitee
B
Brenda • solo_traveller • us
5
Cons:

The controller on oven had no numbers and wouldn't turn. Wifi did not work. Always said poor quality.

2026-07-17 • via Nuitee
T
Torres • solo_traveller • us
6
Pros:

The kitchen and it was spacious

Cons:

The smell inside the room

2026-07-13 • via Nuitee
R
Reginald • couple • us
8
Pros:

Every thing in place and smelled good

2026-07-09 • via Nuitee
R
Robert • solo_traveller • us
10
2026-06-16 • via Nuitee
W
W • solo_traveller • us
5
2026-06-15 • via Nuitee
T
Trevon • couple • us
1
2026-05-21 • via Nuitee
L
lauren • couple • us
10
2026-05-01 • via Nuitee
T
Tracie Good • solo_traveller • us
10
2026-04-12 • via Nuitee
W
Winkenhower • solo_traveller • us
1
2026-04-06 • via Nuitee
D
Delgado • family_with_children • us
10
Pros:

The location and clean

Cons:

No coffee pot in the room

2026-03-29 • via Nuitee
M
marcos • couple • us
10
2026-03-23 • via Nuitee
R
Robert • couple • us
1
Never again
Pros:

Nothing at all

Cons:

Everything about it

2026-03-23 • via Nuitee