Pentahotel Brussels Airport

Hotels
pentahotels
7.4 (3217 reviews)
Berkenlaan 5 , Diegem , be

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Decent location
Good value for money
Stylish hotel
Cons:
Cleanliness issues
Small room size
Limited breakfast options

Categories

Cleanliness
5.54
There are multiple mentions of cleanliness issues, especially concerning dirty toilets and rooms.
Service
8.51
The staff provided good service overall, although there were some specific complaints about room quality.
Location
7.55
Location is decent for access to the airport and public transport, but it can be inconvenient if you rely on public transport at night.
Room Quality
6.5
Rooms were described as tiny and there were complaints about the air conditioning and cleanliness.
Amenities
8.53
Amenities are generally good, although some guests desired more facilities in the room.
Value for Money
8.49
Many reviews noted that the price is reasonable considering the location and amenities offered.
Food and Beverage
6.54
Breakfast options were criticized, with mentions of missing items like eggs.
Overall Experience
7.51
Overall experience is mixed with strong positives and notable concerns regarding cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 04:48

Property Description

Convenient Location and Accessibility

Located in the heart of the Brussels Airport area and just a short drive from the NATO Headquarters, Pentahotel Brussels Airport is easily accessible from all main roads, making it a perfect choice for business and leisure travelers alike.

Modern Amenities and Services

Pentahotel Brussels Airport seamlessly blends traditional comfort with modern technologies. With a 24-hour business corner equipped with internet, printer, and scanner, along with free WiFi in the lobby, guests can stay connected and productive throughout their stay.

Cozy Rooms and Welcoming Atmosphere

Experience a warm welcome from the multilingual staff at Pentahotel Brussels Airport. The cozy rooms feature air conditioning, WiFi, flat-screen TV, and a private bathroom. After a day of exploring Brussels, unwind at the hotel bar with a refreshing Belgian beer.

Ready to experience the perfect blend of comfort and convenience at Pentahotel Brussels Airport? Book your stay now and make the most of your time in Brussels.

Important information:

Please kindly note that the hotel will require a mandatory pre-authorization by credit card or by cash deposit upon check-in.
For more information about the amount requested, please contact the hotel directly.

Guests are required to show a photo ID and credit card upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.

For prepaid rates where payment has been taken prior to arrival, please ensure you present the debit/credit card used for payment upon check-in, otherwise another means of payment may be requested.

All guests are required to show photo identification upon check-in. Pentahotels has a strict no smoking policy in our non-smoking rooms. If you choose to smoke in these rooms, you will be subject to incur a fine of up to 250 EUR.

For security reasons, unaccompanied children under the age of 16 are not permitted to stay at our hotels. Guests aged under 18 can stay at a Pentahotel only if accompanied by a parent or legal guardian. Alternatively, they must provide a signed document confirming parental or guardian consent. This document should include:
• Full name, date and place of birth, passport number, date of issue, and issuing office for both the minor and the legal guardian.
• Copies of the passports of both the legal guardian and the minor(s). Failure to provide these documents will result in the refusal of the stay.

Cleaning service is available upon request. A pet fee of €20 per pet per night applies.

Pentahotels has a strict no smoking policy in our non-smoking rooms. If you choose to smoke in these rooms or remove/adjust the smoke detector, you will be subject to incur a fine of up to 250 EUR.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 18 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.4
Based on 3217 reviews
Cleanliness: 5.54
Service: 8.51
Location: 7.55
Room Quality: 6.5
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 6.54
Overall Experience: 7.51
A
Andreas solo_traveller be
8
2026-04-18 via Nuitee
A
Andreas solo_traveller be
8
2026-04-18 via Nuitee
A
Anyfantis couple gr
9
2026-04-16 via Nuitee
M
Muddhazzir solo_traveller fr
4
Cons:

Stains on bed linens Air conditioning and TV not working. Not very comfortable

2026-04-16 via Nuitee
M
Melissa couple be
8
Voldoende voor een nachtje
Pros:

Ligging, gezellige bar

Cons:

De kamer was niet echt netjes, vooral in de badkamer niet goed gepoetst

2026-04-14 via Nuitee
A
Anouchka extended_group be
9
2026-04-12 via Nuitee
V
Vargas Martinez solo_traveller es
8
Pros:

Muy limpio

Cons:

Parking de pago

2026-04-11 via Nuitee
C
carolenem family_with_children fr
7
E Nuit avant un vol
Pros:

Petit déjeuner lit confortable

Cons:

Pas de pression douche
Chambre petite
Bruyant
Tapis et carpettes moyennement propres
Parking petit

2026-04-09 via Nuitee
P
Pie Hamed couple be
8
2026-04-09 via Nuitee
R
Reynald family_with_children fr
8
Pros:

L'emplacement et le style de.hotel

2026-04-07 via Nuitee
C
Corentin couple fr
6
Bien pour une nuit mais il va le parking vraiment trop cher
Pros:

Proche de l’aéroport et facile à s’enregistrer

Cons:

Le parking et vraiment trop cher pour une nuit 20€ de parking, la literie n’est pas de première qualité et la chambre n’était pas très propre douche qui fuit pommeau de douche avec de la moisissure chambre petite

2026-04-07 via Nuitee
E
Esther solo_traveller fr
10
2026-04-05 via Nuitee
L
Landu family_with_children ie
8
2026-04-05 via Nuitee
M
Mansoor family_with_children be
10
2026-04-03 via Nuitee
J
Jaroslav family_with_children cz
7
Cons:

Slabší snídaně

2026-04-02 via Nuitee
L
lubarra solo_traveller es
7
Pros:

El ambiente en el hotel. El personal muy amable.

Cons:

Las habitaciones están poco insonorizadas y se oye bastante a los clientes de al lado.

2026-04-02 via Nuitee
G
Geoffrey extended_group fr
6
2026-04-02 via Nuitee
A
Anne-Lise family_with_children be
8
Correct
Pros:

Aménagement rez de chaussée
Bel accueil

Cons:

Parking payant
Isolation chambre

2026-04-02 via Nuitee
P
Patrick extended_group fr
9
Satisfaite de mon passage à l’hôtel en transit entre l’aéroport et la gare le lendemain.
Pros:

Excellent petit déjeuner, beaucoup de choix et surtout des produits de qualité.

Cons:

Manque d’un pliant ( ou autre) pour poser sa valise .

2026-03-31 via Nuitee
M
Makwika Guylain Konde family_with_children ch
9
Pros:

L'emplacement par rapport à mes déplacements 5 min de l'autoroute.

Cons:

RAS

2026-03-30 via Nuitee