Pentahotel Brussels Airport

Hotels
•
pentahotels
7.4 (3236 reviews)
Berkenlaan 5 , Diegem , be

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Decent location
Good value for money
Stylish hotel
Cons:
Cleanliness issues
Small room size
Limited breakfast options

Categories

Cleanliness
5.54
There are multiple mentions of cleanliness issues, especially concerning dirty toilets and rooms.
Service
8.51
The staff provided good service overall, although there were some specific complaints about room quality.
Location
7.55
Location is decent for access to the airport and public transport, but it can be inconvenient if you rely on public transport at night.
Room Quality
6.5
Rooms were described as tiny and there were complaints about the air conditioning and cleanliness.
Amenities
8.53
Amenities are generally good, although some guests desired more facilities in the room.
Value for Money
8.49
Many reviews noted that the price is reasonable considering the location and amenities offered.
Food and Beverage
6.54
Breakfast options were criticized, with mentions of missing items like eggs.
Overall Experience
7.51
Overall experience is mixed with strong positives and notable concerns regarding cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 04:48

Property Description

Convenient Location and Accessibility

Located in the heart of the Brussels Airport area and just a short drive from the NATO Headquarters, Pentahotel Brussels Airport is easily accessible from all main roads, making it a perfect choice for business and leisure travelers alike.

Modern Amenities and Services

Pentahotel Brussels Airport seamlessly blends traditional comfort with modern technologies. With a 24-hour business corner equipped with internet, printer, and scanner, along with free WiFi in the lobby, guests can stay connected and productive throughout their stay.

Cozy Rooms and Welcoming Atmosphere

Experience a warm welcome from the multilingual staff at Pentahotel Brussels Airport. The cozy rooms feature air conditioning, WiFi, flat-screen TV, and a private bathroom. After a day of exploring Brussels, unwind at the hotel bar with a refreshing Belgian beer.

Ready to experience the perfect blend of comfort and convenience at Pentahotel Brussels Airport? Book your stay now and make the most of your time in Brussels.

Important information:

Please kindly note that the hotel will require a mandatory pre-authorization by credit card or by cash deposit upon check-in.
For more information about the amount requested, please contact the hotel directly.

Guests are required to show a photo ID and credit card upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.

For prepaid rates where payment has been taken prior to arrival, please ensure you present the debit/credit card used for payment upon check-in, otherwise another means of payment may be requested.

All guests are required to show photo identification upon check-in. Pentahotels has a strict no smoking policy in our non-smoking rooms. If you choose to smoke in these rooms, you will be subject to incur a fine of up to 250 EUR.

For security reasons, unaccompanied children under the age of 16 are not permitted to stay at our hotels. Guests aged under 18 can stay at a Pentahotel only if accompanied by a parent or legal guardian. Alternatively, they must provide a signed document confirming parental or guardian consent. This document should include:
• Full name, date and place of birth, passport number, date of issue, and issuing office for both the minor and the legal guardian.
• Copies of the passports of both the legal guardian and the minor(s). Failure to provide these documents will result in the refusal of the stay.

Cleaning service is available upon request. A pet fee of €20 per pet per night applies.

Pentahotels has a strict no smoking policy in our non-smoking rooms. If you choose to smoke in these rooms or remove/adjust the smoke detector, you will be subject to incur a fine of up to 250 EUR.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 18 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.4
Based on 3236 reviews
Cleanliness: 5.54
Service: 8.51
Location: 7.55
Room Quality: 6.5
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 6.54
Overall Experience: 7.51
D
Dennis • solo_traveller • de
7
2026-05-09 • via Nuitee
A
Amine • couple • be
10
2026-05-07 • via Nuitee
J
Justyna • solo_traveller • fr
8
Cons:

J ai été déçu par le petit déjeuner, pas trop de choix.

2026-05-06 • via Nuitee
T
Thomas • couple • de
7
2026-05-05 • via Nuitee
A
ANTONIOS • solo_traveller • gr
10
Pros:

It is a comfortable and sunny room. The hotel is located 5 minutes from train station and bus stop is outside the hotel. The personnel is very friendly and make you feel like home.

2026-05-04 • via Nuitee
E
Epifanov • extended_group • de
10
2026-05-02 • via Nuitee
M
m • solo_traveller • nl
9
Ontbijt top en bediening helemaal super
Pros:

Super

2026-05-02 • via Nuitee
M
Myriam • couple • be
8
2026-05-02 • via Nuitee
M
Maissa • solo_traveller • fr
10
2026-05-02 • via Nuitee
D
Dogus • couple • nl
4
Pros:

De meeste receptiemedewerkers waren vriendelijk en behulpzaam. Wel kreeg ik bij een van hen zonder enige verificatie zomaar een kamersleutel mee, wat onprofessioneel en onveilig aanvoelde.

Cons:

3-sterrenhotel dat in de praktijk onder de verwachtingen bleef. Het meest storend waren de zichtbare vlekken op de muur en het tapijt, wat een onverzorgde indruk gaf. In de badkamer was schimmel aanwezig en de toiletbril was sterk verkleurd/bruin. De kamer was erg smal, met slechts aan één kant van het bed een houten plank als aflegmogelijkheid en aan de andere kant alleen een kleine kruk. Zonder airconditioning werd de kamer onaangenaam warm. De tv was aanwezig, maar de HDMI-aansluiting was geblokkeerd. Er was geen koelkast en geen telefoon op de kamer om de receptie te bereiken.

2026-05-02 • via Nuitee
D
David Diniz • couple • pt
9
2026-05-01 • via Nuitee
L
Luca M • solo_traveller • it
8
2026-04-30 • via Nuitee
H
Heinrich • solo_traveller • nz
8
2026-04-30 • via Nuitee
H
Heß • solo_traveller • de
7
Ein authentisches Airport Hotel mit Wohlfühl Charakter
2026-04-30 • via Nuitee
Y
Yasmine • couple • be
6
2026-04-26 • via Nuitee
C
Coralie • extended_group • fr
10
2026-04-25 • via Nuitee
Y
Yasmina • couple • be
7
2026-04-24 • via Nuitee
G
geert • family_with_children • mv
8
Kamer kan beter, maar goed lersoneel
Pros:

Personeel was super

Cons:

Kamer was kut, aftands, ook niet super schoon. Geen telefoon op de kamer..

2026-04-23 • via Nuitee
K
Kamaljeet • couple • gb
5
I stay in that hotel because it was my first solo trip in Brussels I checked it’s near to airport only that’s the reason
Pros:

Just for location i select 5score

Cons:

Staff behave and no water bottle in rooms

2026-04-23 • via Nuitee
T
TRAVEL GROUP ERY BCN • solo_traveller • es
8
2026-04-22 • via Nuitee