Pentahotel Brussels Airport

Hotels
•
pentahotels
7.4 (3179 reviews)
Berkenlaan 5 , Diegem , be

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Decent location
Good value for money
Stylish hotel
Cons:
Cleanliness issues
Small room size
Limited breakfast options

Categories

Cleanliness
5.54
There are multiple mentions of cleanliness issues, especially concerning dirty toilets and rooms.
Service
8.51
The staff provided good service overall, although there were some specific complaints about room quality.
Location
7.55
Location is decent for access to the airport and public transport, but it can be inconvenient if you rely on public transport at night.
Room Quality
6.5
Rooms were described as tiny and there were complaints about the air conditioning and cleanliness.
Amenities
8.53
Amenities are generally good, although some guests desired more facilities in the room.
Value for Money
8.49
Many reviews noted that the price is reasonable considering the location and amenities offered.
Food and Beverage
6.54
Breakfast options were criticized, with mentions of missing items like eggs.
Overall Experience
7.51
Overall experience is mixed with strong positives and notable concerns regarding cleanliness and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 04:48

Property Description

Convenient Location and Accessibility

Located in the heart of the Brussels Airport area and just a short drive from the NATO Headquarters, Pentahotel Brussels Airport is easily accessible from all main roads, making it a perfect choice for business and leisure travelers alike.

Modern Amenities and Services

Pentahotel Brussels Airport seamlessly blends traditional comfort with modern technologies. With a 24-hour business corner equipped with internet, printer, and scanner, along with free WiFi in the lobby, guests can stay connected and productive throughout their stay.

Cozy Rooms and Welcoming Atmosphere

Experience a warm welcome from the multilingual staff at Pentahotel Brussels Airport. The cozy rooms feature air conditioning, WiFi, flat-screen TV, and a private bathroom. After a day of exploring Brussels, unwind at the hotel bar with a refreshing Belgian beer.

Ready to experience the perfect blend of comfort and convenience at Pentahotel Brussels Airport? Book your stay now and make the most of your time in Brussels.

Important information:

Please kindly note that the hotel will require a mandatory pre-authorization by credit card or by cash deposit upon check-in. For more information about the amount requested, please contact the hotel directly.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

For prepaid rates where payment has been taken prior to arrival, please ensure you present the debit/credit card used for payment upon check-in, otherwise another means of payment may be requested.

All guests are required to show photo identification upon check-in.

Pentahotels has a strict no smoking policy in our nonsmoking rooms. If you choose to smoke in these rooms, you will be subject to incur a fine of up to 250 EUR." to the Fine Print.

For security reasons, unaccompanied children under the age of 16 are not permitted to stay at our hotels.
Guests aged under 18 can stay at a Pentahotel only if accompanied by a parent or legal guardian. Alternatively, they must provide a signed document confirming parental or guardian consent. This document should include:
• Full name, date and place of birth, passport number, date of issue, and issuing office for both the minor and the legal guardian.
• Copies of the passports of both the legal guardian and the minor(s).
Failure to provide these documents will result in the refusal of the stay.
Cleaning service is available upon request.

A pet fee of €20 per pet per night applies

Please note that, effective 01.01.2026, the city tax will increase from €4.24 to €5.30 per room, per night.

Pentahotels has a strict no smoking policy in our nonsmoking rooms. If you choose to smoke in these rooms or remove/adjust the smoke detector, you will be subject to incur a fine of up to 250 EUR.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BRU

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 18 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.4
Based on 3179 reviews
Cleanliness: 5.54
Service: 8.51
Location: 7.55
Room Quality: 6.5
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 6.54
Overall Experience: 7.51
M
mercier • family_with_children • fr
9
2026-03-28 • via Nuitee
A
Alexandre • couple • be
10
Pros:

La propreté et le personnel

Cons:

Le parking est en supplément

2026-03-27 • via Nuitee
J
joelle • couple • lu
8
Court
Pros:

Petit déjeuner copieux

Cons:

Chambre un petit peu étroite

2026-03-25 • via Nuitee
M
My Hicham • solo_traveller • be
10
2026-03-23 • via Nuitee
J
Joael • solo_traveller • fr
10
Excellent
Pros:

L'organisation, l'accueil, la propreté

Cons:

Rien

2026-03-23 • via Nuitee
M
Mehdi • solo_traveller • be
7
2026-03-21 • via Nuitee
J
Julie • couple • fr
8
2026-03-20 • via Nuitee
F
Florian • solo_traveller • de
8
2026-03-20 • via Nuitee
K
KADİR • solo_traveller • tr
9
Pros:

Kahvaltı, konum, personel

2026-03-18 • via Nuitee
C
Colombo grassi • family_with_children • it
8
Pros:

Personal excelente, buen servicio, habitación acogedora.

2026-03-17 • via Nuitee
V
vincent • family_with_children • fr
7
2026-03-16 • via Nuitee
M
Marie • solo_traveller • es
8
2026-03-15 • via Nuitee
S
Sandrine • family_with_children • fr
9
2026-03-15 • via Nuitee
E
Eleni • family_with_children • gr
9
Pros:

Very good breakfast

Cons:

Nothing

2026-03-09 • via Nuitee
A
Amelia • family_with_children • gb
4
Pretty disappointing
Pros:

The photos make it look much nicer but I was pretty disappointed.

Cons:

It's quite run down, the hall was dirty, i found hairs in the bathroom and room and it just felt quite grubby.

It was a twin room even though I'd booked a double bed, we asked at rec and they said they didn't have any double bed rooms available even tho there was like no one else there.

Not much room in the room around the bed to be able to pack our case up again etc

Really uncomfortable bed, didn't sleep well at all, only one pillow which was basically just a thin sheet. Quite cold too even though we tried to turn the thermostat up.

2026-03-09 • via Nuitee
D
Diogo • couple • lu
8
Bon hôtel et simple a trouver.
Pros:

La chambre était bien emménagé et propre.
J'ai également pu facilement connecter mon laptop sur la télévision qui se retrouvait dans la chambre.
J'ai également bien aimé le fait que le hôtel est "green" et que le ménage quotidien est optionnelle et que les produits mis à notre disposition est "green".

Cons:

Je n'ai personnellement pas vraiment aimé la porte de la sale de bain, mais je m'y suis rapidement habituer.
Le lit double n'était pas ce qu'on attendait (un grand matelas, mais 2 petits), cela a peut-être quelque chose à voir avec la disponibilité que vous avez mentionner.

2026-03-08 • via Nuitee
M
Manon • couple • be
7
Bon rapport qualité prix
Pros:

Réception très cosy. Personnel sympathique.
Chambre propre.
Situé à 10 min de l’aéroport de Bruxelles

Cons:

Insonorisation très nulle, on entend tout ce qui se passe dans le couloir. Bruit de la climatisation ou des tuyauteries très dérangeantes la nuit.
Parking payant 19€ la nuit …

2026-03-01 • via Nuitee
D
Dimitris • solo_traveller • gr
6
Cons:

I had to pay extra for parking because of my overnight stay, without being informed beforehand. I wasn't told until the next morning that parking was an extra charge.

I booked the hotel because it was cheap. Now, with the extra parking charge, I could have booked a better hotel for the same price. Unfortunately, not good.

2026-03-01 • via Nuitee
R
Régime Dellille • family_with_children • be
9
2026-02-28 • via Nuitee
F
Florian Druart • solo_traveller • be
10
2026-02-28 • via Nuitee