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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Airport shuttle
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Non-smoking throughout
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Private parking
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Designated smoking area
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Accessible parking
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Vending machine - drinks
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Vending machine - snacks
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Shuttle service (free)
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Airport shuttle (free)
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Airport drop off
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Airport pick up
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Mobile app for room service
Review Highlights
Categories
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Property Description
Convenient Location and Shuttle Services
Quality Inn & Suites Airport, located a short 12-minute drive from Pearson International Airport, offers complimentary 24-hour shuttle services for guests' convenience.
Comfortable Rooms and Amenities
All rooms are equipped with cable TV, free WiFi, complimentary toiletries, and a hairdryer in the bathroom, ensuring a comfortable stay for all guests.
Fitness and Business Facilities
Guests can enjoy the 24-hour fitness centre or utilize the on-site business centre. Each guestroom also features a spacious work desk, catering to both leisure and business travelers.
Experience comfort and convenience at Quality Inn & Suites Airport - book your stay now!
Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
Please note, parking is only included for the number of nights reserved. Any additional nights of parking, surpassing the actual reservation dates, are subject to availability and an additional charge of CAD 10 per night. Long-term parking is not permitted with a one night booking. Please contact the hotel directly for long-term parking options.
Guests who wish to use the hotel's airport transfer service must call the hotel after collecting their luggage to request a pick-up. Contact information can be found on your booking confirmation. During busy times it might take up to an hour for the shuttle to arrive.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.
Property Policies
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children ages 12 and older are allowed.
Children from 12 years old to 17 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
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Parking
Private parking is possible on site (reservation is not needed) and charges may be applicable.
Location
Guest Reviews
Le service à la clientèle
L’air climatisé était vieux et pas fonctionnel. Mais la personne à charge a agit rapidement et nous a changé de chambre.
Service was great, concierge was extremely friendly and great conversationist.
Room was great size and comfy.
Elevator got stuck then put out of order,
Room.in washroom wasn't the cleanest
The breakfast
Fridge not working. Ceiling of washroom is peeling.
The room was very clean, the bed was very comfortable, but the air conditioning unit was so loud. Because I was on the second floor, I couldn't open my window, so it was hard to sleep without good earplugs.
At breakfast the coffee machine and the waffle maker weren't working properly. That's it.
And like I said, the old air conditioning unit in the room was incredibly loud.
Nothing
Unfortunately, I was deducted full amount of money for my stay twice without showing up at the hotel. I tried reaching out for a refund and not able to get any response after I lay down my challenges with the deductions.
Can I get the mail of the hotel to quickly get in touch for a refund. I was deducted $551 twice with cancellation fees without a refund.
The hotel needs to enforce the no smoking policy. Smell of Marijuana was so bad in the hallways and in the room. On top of that there was black mould in the
Me cobrarón mas de lo indicado
it was ok
the eggs
The Facillities are clean, The breakfast was good, the overall experience with the facillity is good. The parking was good. overall the place was good
the staff at the reception were not polite, I do not want to say they were rude, because maybe they had a bad day. the greeting smile was not there and the courtesy was not there. I wished she would have treated me better
The problem started when we couldn’t reach anyone to request our pick up. After many phone calls, tried calling the hotel directly (instead of the shuttle service number) hour later, we finally got picked up.
The hotel itself is a mix of some new renovation but the parts that haven’t been renovated are very old and dirty looking.
Was perfect in every way everything was fresh and tidy would go again
The room was fine,as well was the bed.
We found the toilet was plugging up. I called the front desk and was told all maintainence was gone home. The toilet was overflowing, thus i had to shut off the water supply. A cleaning person came by with towels to wipe up the wet floor. I called the office 3 times but it seems the person did not want to do anything. I ended up going to the office to complain in person and raise a bit of a fuss and the receptionist finally gave us another room.
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