Staybridge Suites Wilmington-Newark by IHG

Hotels
•
Staybridge Suites
8.6 (247 reviews)
270 Chapman Road Route 273 , Newark , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice pool
Cons:
Dirty rooms
Rude staff
Poor maintenance

Categories

Cleanliness
7.99
Several reviews mentioned a dirty property and poor maintenance.
Service
9.96
Staff was recognized as kind and welcoming.
Location
10
Location was generally considered safe and convenient.
Room Quality
6.95
Many guests had complaints about room quality and issues such as unusual smells.
Amenities
8.98
Pool described as nice, but not well-maintained; breakfast appreciated by some.
Value for Money
7.44
Considered not worth the price by some guests.
Food and Beverage
8.49
Breakfast received positive feedback, but social hour dining options were lacking.
Overall Experience
8.97
Mixed experiences; some enjoyable but significant complaints affect overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:55

Property Description

Fully Equipped Kitchens
Indulge in the convenience of in-room stoves, microwaves, and dishware to prepare your favorite meals just like at home.

Relaxation and Fitness
Unwind by the outdoor swimming pool or stay active at the 24-hour fitness center, ensuring a balanced and enjoyable stay.

Nearby Attractions
Explore the Delaware Park Racetrack and Casino, Christiana Mall, and the University of Delaware, all just a stone's throw away from Staybridge Suites Wilmington-Newark.

Experience comfort and convenience at its best - book your stay at Staybridge Suites Wilmington-Newark now.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 247 reviews
Cleanliness: 7.99
Service: 9.96
Location: 10
Room Quality: 6.95
Amenities: 8.98
Value for Money: 7.44
Food and Beverage: 8.49
Overall Experience: 8.97
J
Joycelyn • solo_traveller • us
4
Cons:

Water in the shower ran all night once I got it turned on to take a shower by maintenance, also the door to the room was hard to open. Stayed there before that's why I can back. I think if you know the room has issues fix them before some one books the room or don't use it.

2026-05-03 • via Nuitee
M
Marchi Castro • solo_traveller • cl
8
Pros:

Lo cerca

Cons:

Las personas del desayuno poco atentos

2026-05-02 • via Nuitee
M
Merle • couple • us
9
Pleasant and quiet stay.
Pros:

Breakfast was good.

Cons:

Leaky bathtub

2026-04-13 • via Nuitee
I
Ingo • family_with_children • de
8
2026-04-10 • via Nuitee
F
Fanta • family_with_children • us
10
2026-04-08 • via Nuitee
D
Dominique • solo_traveller • us
10
Pros:

The room was great. Just right amount of space for 3ppl

Cons:

Beds were small we got full size next time I'll look for queen beds or king.

2026-03-09 • via Nuitee
D
Delgado • couple • us
6
Good if you need something near wherever you’re going
Pros:

I like that I had a mini kitchen and breakfast included

Cons:

I like how the staff wasn’t very welcoming, and that dinner is only Monday through Wednesday instead of every day that would make the rate worth the value other than that I think it is owed to overpriced compared to other hotels

2026-03-07 • via Nuitee
D
daniel • solo_traveller • cl
2
2026-02-27 • via Nuitee
J
Joyce • family_with_children • us
7
Pros:

The suite with kitchen very handy

Cons:

No dislikes

2026-02-11 • via Nuitee
M
Menka • family_with_children • us
10
2026-02-11 • via Nuitee
W
William • couple • us
9
The customer service desk over charge my card and also I didn’t receive my deposit back
Pros:

Rooms

Cons:

I was over charged

2025-11-25 • via Nuitee
T
Tim • family_with_children • us
4
Pros:

I didn't stay there , I asked for my money back in , 10 minutes after seeing the room. Definitely not worth $187 a night

Cons:

Room was not at all like advertised.

2025-11-13 • via Nuitee
O
Octavio • couple • us
10
2025-11-10 • via Nuitee
H
Hyeeun • couple • us
1
Pros:

None

Cons:

Too dangerous location, rude staff

2025-10-26 • via Nuitee
M
Marilyn • couple • us
9
2025-10-20 • via Nuitee
M
Marissa
4
Pros:

I was sent an online check in form which asked if I had any special requests. I asked to have an early check in despite check in being 3:00pm. We arrived at 2:10pm and asked for an early check in but the manager told us that the room wasn't ready. A staff person checked behind him to find out that the room was ready- he just didn't want to be bothered. She told us we could come back up to the desk at 2:30. Nothing happened between 2:10 and 2:30 - it was ridiculous. The woman who helped me was awesome and even she knew how ridiculous the manager and the other staff person were being. We didn't argue at all, we just asked what the purpose of an email being sent the day before asking us if we had any special requests was - there was no response which was also annoying, but it was not like we were asking to check in even an hour early! Finally, at night I woke up to go to the bathroom and there were bugs crawling around the bathroom floor and on the wall. We will never stay here again and we will be leaving a terrible Yelp and Google review as well. Terribly run establishment.

2025-10-10 • via Nuitee
A
Allison • family
4
Pros:

No housekeeping on weekends meant we did not come back to a clean and made bed and had to ask for towels.
The bed was a full size terribly uncomfortable bed. The 2 night stay was way OVER PRICED for what this place is. Very suspicious environment and I think geared for long term "rentals" .

2025-10-05 • via Nuitee
L
Lori • family
6
Pros:

Spoke to staff and because the room was dirty eith boogers on my sheets and toe nails in the bathroom they agreed to compensate $75.00. Expedia needs to contact the hotel and credit my credit card

2025-10-05 • via Nuitee
M
Myra • partner
8
Pros:

Nice and cozy if I knew how exceptional these rooms are I would have stayed here much sooner. The staff and management have made me feel comfortable for me and my dog.

2025-10-03 • via Nuitee
L
LARRY • couple • us
6
Stay was good, until morning of check out when call 8 in the morning to ask what time was I checking out
Pros:

Location,

2025-09-30 • via Nuitee