Staybridge Suites Wilmington-Newark by IHG

Hotels
Staybridge Suites
8.6 (253 reviews)
270 Chapman Road Route 273 , Newark , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice pool
Cons:
Dirty rooms
Rude staff
Poor maintenance

Categories

Cleanliness
7.99
Several reviews mentioned a dirty property and poor maintenance.
Service
9.96
Staff was recognized as kind and welcoming.
Location
10
Location was generally considered safe and convenient.
Room Quality
6.95
Many guests had complaints about room quality and issues such as unusual smells.
Amenities
8.98
Pool described as nice, but not well-maintained; breakfast appreciated by some.
Value for Money
7.44
Considered not worth the price by some guests.
Food and Beverage
8.49
Breakfast received positive feedback, but social hour dining options were lacking.
Overall Experience
8.97
Mixed experiences; some enjoyable but significant complaints affect overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:55

Property Description

Fully Equipped Kitchens
Indulge in the convenience of in-room stoves, microwaves, and dishware to prepare your favorite meals just like at home.

Relaxation and Fitness
Unwind by the outdoor swimming pool or stay active at the 24-hour fitness center, ensuring a balanced and enjoyable stay.

Nearby Attractions
Explore the Delaware Park Racetrack and Casino, Christiana Mall, and the University of Delaware, all just a stone's throw away from Staybridge Suites Wilmington-Newark.

Experience comfort and convenience at its best - book your stay at Staybridge Suites Wilmington-Newark now.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PHL

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 253 reviews
Cleanliness: 7.99
Service: 9.96
Location: 10
Room Quality: 6.95
Amenities: 8.98
Value for Money: 7.44
Food and Beverage: 8.49
Overall Experience: 8.97
E
Eliana solo_traveller us
10
2026-08-07 via Nuitee
D
Dianna couple us
10
Great experience!
Pros:

Breakfast choices and location were great!

Cons:

N/A

2026-07-04 via Nuitee
J
Jonathan extended_group br
9
Cons:

A luz do quarto achei fraca somente isso.

2026-06-22 via Nuitee
R
Rachel family_with_children us
8
2026-06-15 via Nuitee
K
Kelly extended_group us
10
Pros:

Cleanliness. Location. Friendly staff.

2026-05-24 via Nuitee
M
Michael solo_traveller us
8
2026-05-18 via Nuitee
J
Joycelyn solo_traveller us
4
Cons:

Water in the shower ran all night once I got it turned on to take a shower by maintenance, also the door to the room was hard to open. Stayed there before that's why I can back. I think if you know the room has issues fix them before some one books the room or don't use it.

2026-05-03 via Nuitee
M
Marchi Castro solo_traveller cl
8
Pros:

Lo cerca

Cons:

Las personas del desayuno poco atentos

2026-05-02 via Nuitee
M
Merle couple us
9
Pleasant and quiet stay.
Pros:

Breakfast was good.

Cons:

Leaky bathtub

2026-04-13 via Nuitee
I
Ingo family_with_children de
8
2026-04-10 via Nuitee
F
Fanta family_with_children us
10
2026-04-08 via Nuitee
D
Dominique solo_traveller us
10
Pros:

The room was great. Just right amount of space for 3ppl

Cons:

Beds were small we got full size next time I'll look for queen beds or king.

2026-03-09 via Nuitee
D
Delgado couple us
6
Good if you need something near wherever you’re going
Pros:

I like that I had a mini kitchen and breakfast included

Cons:

I like how the staff wasn’t very welcoming, and that dinner is only Monday through Wednesday instead of every day that would make the rate worth the value other than that I think it is owed to overpriced compared to other hotels

2026-03-07 via Nuitee
D
daniel solo_traveller cl
2
2026-02-27 via Nuitee
J
Joyce family_with_children us
7
Pros:

The suite with kitchen very handy

Cons:

No dislikes

2026-02-11 via Nuitee
M
Menka family_with_children us
10
2026-02-11 via Nuitee
W
William couple us
9
The customer service desk over charge my card and also I didn’t receive my deposit back
Pros:

Rooms

Cons:

I was over charged

2025-11-25 via Nuitee
T
Tim family_with_children us
4
Pros:

I didn't stay there , I asked for my money back in , 10 minutes after seeing the room. Definitely not worth $187 a night

Cons:

Room was not at all like advertised.

2025-11-13 via Nuitee
O
Octavio couple us
10
2025-11-10 via Nuitee
H
Hyeeun couple us
1
Pros:

None

Cons:

Too dangerous location, rude staff

2025-10-26 via Nuitee