Crowne Plaza Düsseldorf - Neuss by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.1 (3630 reviews)
Rheinallee 1 , Neuss , de

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Comfortable rooms
Cons:
Cleaning issues
Parking difficulties
Defective amenities

Categories

Cleanliness
7.43
Several reviews indicate issues with room cleaning and maintenance.
Service
8.4
Reviews highlight friendly and helpful staff.
Location
8.44
Location is well-rated, providing easy access to attractions.
Room Quality
7.89
Rooms are generally described as comfortable and well-maintained.
Amenities
8.42
Amenities including spa and pool were appreciated, though there are minor concerns.
Value for Money
7.38
Some reviews indicate the hotel may be overpriced for the experience.
Food and Beverage
8.93
Breakfast and dining options are frequently praised.
Overall Experience
7.9
Overall positive experiences, though with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 16:20

Property Description

Luxurious Amenities

This upscale hotel in Neuss offers a serene spa, a delectable restaurant, and modern rooms equipped with flat-screen TVs. The property's prime location provides stunning views of the Rhine and Düsseldorf city center.

Fine Dining Experience

Indulge in a culinary journey at the Riverside restaurant, where you can savor regional and international delicacies while enjoying picturesque views of the Rhine. Unwind with a refreshing drink at the on-site bar.

Wellness and Recreation

Stay active during your stay with access to the hotel's gym, indoor swimming pool, and relaxing sauna. Perfect for unwinding after a day of exploring the nearby attractions.

Experience luxury and convenience at Crowne Plaza Düsseldorf - Neuss, ein IHG Hotel. Book now for an unforgettable stay!

Important information:

Sauna & Saunarium is available between 05:00 pm - 10:00 pm upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 24 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 3630 reviews
Cleanliness: 7.43
Service: 8.4
Location: 8.44
Room Quality: 7.89
Amenities: 8.42
Value for Money: 7.38
Food and Beverage: 8.93
Overall Experience: 7.9
T
Thiru • family_with_children • gb
8
Enjoyed very much, staff were excellent
Pros:

Breakfast excellent, room very good, bed comfortable, other facilities very good

Cons:

Parking at the property

2026-06-06 • via Nuitee
M
Martijn • solo_traveller • de
9
2026-06-05 • via Nuitee
N
Nikolett • solo_traveller • de
8
super
Pros:

das personal im hotel war sehr nett. sie haben gerne geholfen. das frühstück war immer lecker. das zimmer war auch groß genug, wir hatten mit den kaninchen zusammen genug platz. es gab kaffeemaschine und wasserkocher im zimmer, das war sehr praktisch und die wurden immer aufgefüllt. das abendessen im hotel war auch sehr lecker. es gab zum glück genug parkplätze, auch in der nähe des hotels.

Cons:

das klima im zimmer hat leider nicht richtig funktioniert. es gab auch keine fernbedienung dazu. egal wie kalt wir das klima an der wand eingestellt haben, war ständig 24-25 grad im zimmer und wir konnten leider nicht so gut schlafen.
für vegane gab es leider nicht so viel auswahl, hoffentlich wird es erweitert.

2026-06-04 • via Nuitee
T
Tyll • family_with_children • de
7
2026-06-04 • via Nuitee
S
Sandra • couple • gb
10
2026-06-04 • via Nuitee
K
Kenneth • family_with_children • dk
8
2026-06-03 • via Nuitee
A
Angelika • couple • de
7
2026-06-02 • via Nuitee
S
Sallat • solo_traveller • de
7
2026-06-02 • via Nuitee
M
Maantje_m • solo_traveller • nl
8
Pros:

Ontbijt

Cons:

Te warme kamer

2026-06-02 • via Nuitee
• couple • de
6
2026-06-02 • via Nuitee
M
Marc William Albanie • solo_traveller • nl
9
Lang weekend Düsseldorf
Pros:

Het ontbijt was heerlijk en volgende keuze en werd op tijd aangevuld.

Cons:

Moesten diverse keren achter het 3e bed aan voor op onze kamer. Prijzen consumpties zijn ook aan de hoge kant.

2026-06-02 • via Nuitee
S
Stefanos • solo_traveller • cy
9
2026-06-01 • via Nuitee
B
Bianca • extended_group • at
9
Empfehlenswert wenn einem die Lage nichts ausmacht
Pros:

Sehr nette Mitarbeiter. Schönes Zimmer. Pool top. Sauberkeit top.

Cons:

Lage nicht so gut.

2026-06-01 • via Nuitee
H
Hilde • couple • nl
9
2026-06-01 • via Nuitee
Q
Quentin • solo_traveller • fr
7
2026-06-01 • via Nuitee
T
thorsten • solo_traveller • de
9
2026-05-31 • via Nuitee
F
Furkan • extended_group • tr
10
2026-05-31 • via Nuitee
M
Mandy • solo_traveller • de
10
2026-05-30 • via Nuitee
K
Kathrin • couple • de
9
2026-05-29 • via Nuitee
H
Hessinate • couple • de
1
2026-05-29 • via Nuitee