Crowne Plaza Düsseldorf - Neuss by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.1 (3386 reviews)
Rheinallee 1 , Neuss , de

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Comfortable rooms
Cons:
Cleaning issues
Parking difficulties
Defective amenities

Categories

Cleanliness
7.43
Several reviews indicate issues with room cleaning and maintenance.
Service
8.4
Reviews highlight friendly and helpful staff.
Location
8.44
Location is well-rated, providing easy access to attractions.
Room Quality
7.89
Rooms are generally described as comfortable and well-maintained.
Amenities
8.42
Amenities including spa and pool were appreciated, though there are minor concerns.
Value for Money
7.38
Some reviews indicate the hotel may be overpriced for the experience.
Food and Beverage
8.93
Breakfast and dining options are frequently praised.
Overall Experience
7.9
Overall positive experiences, though with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 16:20

Property Description

Luxurious Amenities

This upscale hotel in Neuss offers a serene spa, a delectable restaurant, and modern rooms equipped with flat-screen TVs. The property's prime location provides stunning views of the Rhine and Düsseldorf city center.

Fine Dining Experience

Indulge in a culinary journey at the Riverside restaurant, where you can savor regional and international delicacies while enjoying picturesque views of the Rhine. Unwind with a refreshing drink at the on-site bar.

Wellness and Recreation

Stay active during your stay with access to the hotel's gym, indoor swimming pool, and relaxing sauna. Perfect for unwinding after a day of exploring the nearby attractions.

Experience luxury and convenience at Crowne Plaza Düsseldorf - Neuss, ein IHG Hotel. Book now for an unforgettable stay!

Important information:

Sauna & Saunarium is available between 05:00 pm - 10:00 pm upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 24 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 3386 reviews
Cleanliness: 7.43
Service: 8.4
Location: 8.44
Room Quality: 7.89
Amenities: 8.42
Value for Money: 7.38
Food and Beverage: 8.93
Overall Experience: 7.9
V
Veit • extended_group • de
8
Für Kurztrips empfehlenswert
Pros:

Super nettes Personal

Cons:

Es fehlten die notwendigen Informationen zum Parken vor ab. Die Preise an der Bar sind gewöhnungsbedürftig. Für 0,5 l Bier vom Fass 7,50 € zu zahlen ist schon etwas viel!

2026-04-04 • via Nuitee
E
Erdinç • couple • tr
10
İyi
Pros:

Rahat ve konforlu

Cons:

Küvet yerine duş olsa daha iyi olurdu

2026-04-04 • via Nuitee
O
Oehler • couple • de
9
2026-04-03 • via Nuitee
V
Vanity • family_with_children • nl
8
Weekend Düsseldorf
Pros:

De kamer

Cons:

Keukenpersoneel, er was geen mogelijkheid om mijn eten even op te warmen

2026-04-02 • via Nuitee
T
Torsten im windschatten • family_with_children • de
8
Gutes Hotel mit Potential
Pros:

Die Zimmer waren in der oberen Etage mit Blick auf den Rhein. Ausstattung war gut, es war sauber. Wenn man Glück hat bekommt man einen Parkplatz an der Straße, aber auch ein Parkplatz mit Schranke und großer Fläche ist gegenüber vom Hotel. Das Frühstück hatte eine gute Auswahl und es war angenehm, dass die Marmelade aus dem Spender kam und nicht jeder die Löffel anfassen musste, warme Strecke Essen ebenfalls vorhanden. Rundum waren wir zufrieden, auch mit dem freundlichen Service.

Cons:

Das Essen im Restaurant ist wirklich teuer, gerade wenn man als Familie bzw. mit Kindern anreist. Karte könnte man noch erweitern.( Burger 22,00 Euro).Dann würde der ein oder andere Gast sicherlich auch im Hotel zum Essen bleiben bei gutem Preisverhältnis. Getränke waren in Ordnung und Personal sehr freundlich.

2026-04-02 • via Nuitee
S
Sabrina • family_with_children • de
10
Pros:

Der zimmerservice
Das Frühstück
Die Austattung

Cons:

Es war für mich etwas kalt in dem Zimmer

2026-04-02 • via Nuitee
A
Ashley • extended_group • gb
9
2026-04-01 • via Nuitee
Z
Zhimin • extended_group • de
9
Pros:

靠近莱茵河，适合散步跑步，边上有shopping platz，早餐一如既往的不错！

2026-03-31 • via Nuitee
A
Ahmed • couple • nl
8
Geweldig
Pros:

Schoon en mooie uitzicht

Cons:

Niks kunnen verzinnen

2026-03-30 • via Nuitee
H
Hans • family_with_children • nl
5
2026-03-29 • via Nuitee
J
Julia • solo_traveller • de
8
2026-03-29 • via Nuitee
P
Peter • family_with_children • be
9
Pros:

Mooi hotel met mooie kamers en goede locatie.
Prima ontbijt

Cons:

Niets

2026-03-29 • via Nuitee
• solo_traveller • nl
8
2026-03-29 • via Nuitee
Прокопчук • family_with_children • de
10
Wunderbar 👍
Pros:

Es war so gemütlich und schön hier.

Cons:

Nichts.

2026-03-29 • via Nuitee
M
Matthias • couple • de
8
2026-03-29 • via Nuitee
S
Sandeep Kumar • solo_traveller • de
9
Pleasant n comfortable
Pros:

Very calm

Cons:

The shelf in room was tilted. The coffee table.

2026-03-29 • via Nuitee
A
Andreas • solo_traveller • de
8
Mega Hotel mit kleinen Schönheitsfehlern!
Pros:

Tolle Zimmer! Tolle Lage!
Sehr schönes Hotel!
1a Frühstück!
Sehr freundliches Personal!

Cons:

Die Hygiene im Badezimmer!
Der Saunabereich sehr klein und keine Möglichkeit frische Luft zu schnappen, da Ausgang versperrt!

2026-03-28 • via Nuitee
S
Sylvia • couple • de
9
2026-03-28 • via Nuitee
P
Peter • extended_group • be
9
Top
Pros:

Alles wa prima

2026-03-28 • via Nuitee
P
Pernille • family_with_children • dk
7
2026-03-27 • via Nuitee