Crowne Plaza Düsseldorf - Neuss by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.1 (3386 reviews)
Rheinallee 1 , Neuss , de

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Comfortable rooms
Cons:
Cleaning issues
Parking difficulties
Defective amenities

Categories

Cleanliness
7.43
Several reviews indicate issues with room cleaning and maintenance.
Service
8.4
Reviews highlight friendly and helpful staff.
Location
8.44
Location is well-rated, providing easy access to attractions.
Room Quality
7.89
Rooms are generally described as comfortable and well-maintained.
Amenities
8.42
Amenities including spa and pool were appreciated, though there are minor concerns.
Value for Money
7.38
Some reviews indicate the hotel may be overpriced for the experience.
Food and Beverage
8.93
Breakfast and dining options are frequently praised.
Overall Experience
7.9
Overall positive experiences, though with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 16:20

Property Description

Luxurious Amenities

This upscale hotel in Neuss offers a serene spa, a delectable restaurant, and modern rooms equipped with flat-screen TVs. The property's prime location provides stunning views of the Rhine and Düsseldorf city center.

Fine Dining Experience

Indulge in a culinary journey at the Riverside restaurant, where you can savor regional and international delicacies while enjoying picturesque views of the Rhine. Unwind with a refreshing drink at the on-site bar.

Wellness and Recreation

Stay active during your stay with access to the hotel's gym, indoor swimming pool, and relaxing sauna. Perfect for unwinding after a day of exploring the nearby attractions.

Experience luxury and convenience at Crowne Plaza Düsseldorf - Neuss, ein IHG Hotel. Book now for an unforgettable stay!

Important information:

Sauna & Saunarium is available between 05:00 pm - 10:00 pm upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 24 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 3386 reviews
Cleanliness: 7.43
Service: 8.4
Location: 8.44
Room Quality: 7.89
Amenities: 8.42
Value for Money: 7.38
Food and Beverage: 8.93
Overall Experience: 7.9
R
Renate • family_with_children • de
10
2026-02-14 • via Nuitee
J
johan • family_with_children • es
2
2026-02-14 • via Nuitee
M
Meral • couple • nl
9
2026-02-13 • via Nuitee
L
Luis Almeida • solo_traveller • pt
8
2026-02-12 • via Nuitee
V
Volker • couple • de
10
Angenehmer Kurzaufenthalt
Pros:

Als Hotelkenner war ich angenehm überrascht.

2026-02-12 • via Nuitee
I
Iris • couple • de
9
Pros:

Bequeme Betten

Cons:

Ich würde immer eine separate Dusche bevorzugen.
eine Badewanne mit Duscheinroichtung ist nicht zeitgemäß und außerdem umständlich. Birgt auch immer die Gefahr des Ausrutschens.

2026-02-12 • via Nuitee
K
knigge_de • family_with_children • de
8
2026-02-12 • via Nuitee
B
Benoît • extended_group • be
9
2026-02-11 • via Nuitee
S
Saidi • family_with_children • de
4
2026-02-10 • via Nuitee
M
Martina • couple • de
6
Würde wieder kommen, Preis Leistung stimmt.
Pros:

Super Lage und sehr freundlich alle, mega Blick aus dem Zimmer und ruhig.

Cons:

Alles ok. Der Wellnessbereich ist ein bisschen in die Jahre gekommen, aber trotzdem total ok.

2026-02-09 • via Nuitee
R
Richard • couple • gb
10
2026-02-08 • via Nuitee
T
Thomas • couple • de
8
2026-01-31 • via Nuitee
M
Marion Kühn • extended_group • de
9
2026-01-31 • via Nuitee
I
Ivan • couple • de
9
2026-01-31 • via Nuitee
B
Birgit • couple • de
9
2026-01-31 • via Nuitee
M
Marc • family_with_children • de
9
2026-01-31 • via Nuitee
H
Hans-Jürgen • couple • de
8
Pros:

Das Hotel hat eine perfekte Lage: direkt am Rhein, ca. 1km von der Innenstadt Neuss und ca. 3 km von Düsseldorf entfernt.
Die Zimmer sind gut ausgestattet und sehr leise, man hört die Nachbarn kaum. Das Personal ist kompetent und freundlich.
Das Frühstück ist außergewöhnlich gut, für jeden Geschmack ist etwas dabei; besonders hervorzuheben ist viel frisches Obst.
Kostenlose Parkplätze ums Hotel findet man mit etwas Glück recht schnell und muß dann nicht lange Rollis schleppen.

Cons:

Die Betten sind sehr weich (das ist aber Geschmackssache).

2026-01-29 • via Nuitee
F
Fay • couple • de
7
Cons:

Sehr altes Inventar, überall Macken, teils nicht vollständig sauber (Badewanne)

2026-01-29 • via Nuitee
M
Matthias • couple • de
8
Wir würden wiederkommen
Pros:

Tolles Frühstück, Aufmerksames Personal

Cons:

Dusche in der Badewanne

2026-01-29 • via Nuitee
P
Peush • family_with_children • in
1
Pros:

Terri le customer service. Never stay there

Cons:

Un professional behaviour of staff and management

2026-01-28 • via Nuitee