Crowne Plaza Düsseldorf - Neuss by IHG

Hotels
•
Crowne Plaza Hotels & Resorts
8.1 (3594 reviews)
Rheinallee 1 , Neuss , de

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Comfortable rooms
Cons:
Cleaning issues
Parking difficulties
Defective amenities

Categories

Cleanliness
7.43
Several reviews indicate issues with room cleaning and maintenance.
Service
8.4
Reviews highlight friendly and helpful staff.
Location
8.44
Location is well-rated, providing easy access to attractions.
Room Quality
7.89
Rooms are generally described as comfortable and well-maintained.
Amenities
8.42
Amenities including spa and pool were appreciated, though there are minor concerns.
Value for Money
7.38
Some reviews indicate the hotel may be overpriced for the experience.
Food and Beverage
8.93
Breakfast and dining options are frequently praised.
Overall Experience
7.9
Overall positive experiences, though with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 16:20

Property Description

Luxurious Amenities

This upscale hotel in Neuss offers a serene spa, a delectable restaurant, and modern rooms equipped with flat-screen TVs. The property's prime location provides stunning views of the Rhine and Düsseldorf city center.

Fine Dining Experience

Indulge in a culinary journey at the Riverside restaurant, where you can savor regional and international delicacies while enjoying picturesque views of the Rhine. Unwind with a refreshing drink at the on-site bar.

Wellness and Recreation

Stay active during your stay with access to the hotel's gym, indoor swimming pool, and relaxing sauna. Perfect for unwinding after a day of exploring the nearby attractions.

Experience luxury and convenience at Crowne Plaza Düsseldorf - Neuss, ein IHG Hotel. Book now for an unforgettable stay!

Important information:

Sauna & Saunarium is available between 05:00 pm - 10:00 pm upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 24 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 3594 reviews
Cleanliness: 7.43
Service: 8.4
Location: 8.44
Room Quality: 7.89
Amenities: 8.42
Value for Money: 7.38
Food and Beverage: 8.93
Overall Experience: 7.9
J
Joachim • solo_traveller • de
8
Pros:

Sehr gutes Frühstück!

Cons:

Dusche in Badewanne ohne Sicherheitsgriff. Rutschig.

2026-05-23 • via Nuitee
B
Bettina • couple • ch
8
Gerne wieder!
Pros:

Das Frühstück war sehr gut, ebenso das Abendessen. Auch hat die Belegschaft sehr hilfsbereit reagiert und wir konnten unsere Fahrräder sicher in einem geschlossenen Auto Seminarraum über Nacht einlagern.

Cons:

—

2026-05-23 • via Nuitee
B
Barbara • couple • de
10
2026-05-22 • via Nuitee
W
Wazhma • family_with_children • nl
7
2026-05-22 • via Nuitee
S
Sheridan • extended_group • ie
7
2026-05-22 • via Nuitee
R
Ralf Uwe • solo_traveller • de
8
2026-05-21 • via Nuitee
S
Sara • couple • de
8
2026-05-21 • via Nuitee
S
Stuart • solo_traveller • de
8
2026-05-20 • via Nuitee
L
LisaWpunkt • solo_traveller • de
10
Pros:

Fantastisches Hotel, sehr sauber,äußerst zuvorkommendes Personal und viele Möglichkeiten zur Beschäftigung. Der Ausblick ist atemberaubend und wir haben uns sehr wohlgefühlt:)

Cons:

Das Wasser im Pool war was kalt. Aber ich bin auch ein Weichei :).

2026-05-20 • via Nuitee
E
Enzo • couple • it
9
Very nice, comfortable and good location
Pros:

The comfort, the breakfast and the location of the hotel.

Cons:

The air conditioning was not working, so the room was a bit too warm.

2026-05-19 • via Nuitee
F
Franz Wilhelm • couple • de
8
2026-05-19 • via Nuitee
N
Natascha • couple • de
10
2026-05-19 • via Nuitee
D
David • couple • be
7
standaard hotel, rustig maar vrij ver van alles
Pros:

De omgeving van het hotel is rustig en groen.
Je kan aan 19 euro parkeren.(wat duur is voor deze locatie)
Het bed was goed en de kamer mooi ingericht.
Het personeel was vriendelijk en behulpzaam

Cons:

Douchen in een bad is niet meer van deze tijd: krap en ongemakkelijk.
Het hele hotel is wat verouderd.
Je bent vrij ver van alles... een ander restaurant is er pas op drie kilometer.
Een vier sterren hotel dat dezelfde standaard biedt als een tweesterren.
Het ontbijt is uitgebreid, maar niet alles is van goede kwaliteit.

2026-05-19 • via Nuitee
K
Karina • solo_traveller • pl
9
Pros:

Super lokalizacja ,darmowy parking piękne widoki jeżeli okna są na rzekę Ren

Cons:

Nie dobre śniadanie każdy dzień to samo za mało warzyw np.sezonowyxh i ogólnie, na torach stały przynajmniej tydzień jakieś bukieciki które były zgniłe, woda zielona i śmierdząca lepiej by było bez tego

2026-05-18 • via Nuitee
Y
YANHUA • solo_traveller • cn
9
2026-05-18 • via Nuitee
F
Farbod • family_with_children • de
8
2026-05-18 • via Nuitee
T
Thorsten • family_with_children • de
8
Rundum gelungen
Pros:

Tolles sauberes Zimmer mit allem was man braucht.
Die Mitarbeiter sind sehr freundlich. Das Frühstück war exzellent. Wirklich sehr sehr gut. Die Sauna war ebenfalls super inklusive Poolbereich.
Öffentliche Parkplätze stehen ebenfalls reichlich zur Verfügung.

Cons:

Der Pool war leider etwas zu kühl um dort entspannen zu können. Aber das ist nur ein kleiner Makel.

2026-05-18 • via Nuitee
R
Romance • solo_traveller • de
6
Pros:

At night Temperatur very hot

2026-05-17 • via Nuitee
P
Petra • solo_traveller • de
8
Pros:

Sehr nettes Personal, ein Danke an die Mitarbeiter an der Rezeption, im Küchenbereich und im Frühstücksservice. Sie haben sehr gute Arbeit geleistet. Tolles Frühstück mit großem Angebot! Zimmer top! !

Cons:

Ein Fenster im Zimmer war blind. Ich hätte mir eine Dusche, anstatt eine Dusch-Badewanne gewünscht.

2026-05-17 • via Nuitee
E
Esmeralda • couple • nl
6
Prima verblijf
Pros:

Fijne ruime kamer, goede bedden. Goede locatie en aardig personeel

Cons:

Zwembad veel te koud, ontbijt sfeerloos en niet alles heel vers

2026-05-17 • via Nuitee