Crowne Plaza Düsseldorf - Neuss by IHG

Hotels
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Crowne Plaza Hotels & Resorts
8.1 (3741 reviews)
Rheinallee 1 , Neuss , de

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Comfortable rooms
Cons:
Cleaning issues
Parking difficulties
Defective amenities

Categories

Cleanliness
7.43
Several reviews indicate issues with room cleaning and maintenance.
Service
8.4
Reviews highlight friendly and helpful staff.
Location
8.44
Location is well-rated, providing easy access to attractions.
Room Quality
7.89
Rooms are generally described as comfortable and well-maintained.
Amenities
8.42
Amenities including spa and pool were appreciated, though there are minor concerns.
Value for Money
7.38
Some reviews indicate the hotel may be overpriced for the experience.
Food and Beverage
8.93
Breakfast and dining options are frequently praised.
Overall Experience
7.9
Overall positive experiences, though with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 16:20

Property Description

Luxurious Amenities

This upscale hotel in Neuss offers a serene spa, a delectable restaurant, and modern rooms equipped with flat-screen TVs. The property's prime location provides stunning views of the Rhine and Düsseldorf city center.

Fine Dining Experience

Indulge in a culinary journey at the Riverside restaurant, where you can savor regional and international delicacies while enjoying picturesque views of the Rhine. Unwind with a refreshing drink at the on-site bar.

Wellness and Recreation

Stay active during your stay with access to the hotel's gym, indoor swimming pool, and relaxing sauna. Perfect for unwinding after a day of exploring the nearby attractions.

Experience luxury and convenience at Crowne Plaza Düsseldorf - Neuss, ein IHG Hotel. Book now for an unforgettable stay!

Important information:

Sauna & Saunarium is available between 05:00 pm - 10:00 pm upon request.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DUS

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 24 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for € 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 3741 reviews
Cleanliness: 7.43
Service: 8.4
Location: 8.44
Room Quality: 7.89
Amenities: 8.42
Value for Money: 7.38
Food and Beverage: 8.93
Overall Experience: 7.9
B
Ben • solo_traveller • be
3
2026-07-11 • via Nuitee
R
Rachid • couple • be
10
agréable
Pros:

lit king

Cons:

R.A.S

2026-07-11 • via Nuitee
U
Ulrike • couple • de
8
Sehr freundliches Personal im alten Hotel
Pros:

Das sehr freundliche Personal!

Cons:

Das Hotel ist halt alt!

2026-07-11 • via Nuitee
N
Norbert • couple • de
10
2026-07-10 • via Nuitee
D
Daniela • couple • de
9
Sehr schönes Hotel ein wenig in die Jahre gekommen, TOP Personal
Pros:

Frühstück sehr gut, Wellness Bereich Top

Cons:

Klimaanlage hat leider nicht funktioniert

2026-07-09 • via Nuitee
S
Schneider • solo_traveller • de
10
Pros:

Alles perfekt wie immer

2026-07-09 • via Nuitee
C
Christa • couple • de
10
2026-07-09 • via Nuitee
N
Norbert • couple • de
10
Perfekter Aufenthalt
2026-07-09 • via Nuitee
N
Noël • solo_traveller • nl
10
2026-07-08 • via Nuitee
P
Pia • couple • dk
8
Pros:

Rigtig god service.

2026-07-08 • via Nuitee
P
Philip • solo_traveller • gb
6
Rather average in every respect
Cons:

This hotel needs a good refurbishment. All looked a bit tired and worn out.

2026-07-08 • via Nuitee
V
Viktor • couple • se
9
Pros:

Trevlig personal, bekväma stora rum med tillgänglighet för pool, restaurang, bar och bredvid köpcentrum.

Cons:

Parkering.

2026-07-08 • via Nuitee
A
Anika • extended_group • de
6
Ok für den kurzen Aufenthalt.
Pros:

Das Hotel liegt super schön am Rhein und die Betten in den Zimmern sind sehr bequem.

Cons:

Wie auch bei anderen großen Hotelketten merkt man hier deutlich, dass das Hotel seine besten Zeiten hinter sich hat. Viele Gebrauchsspuren an den Möbeln und Wänden. Fenster alt und beschlagen. Sparkige Ränder in der Dusche. Es ist schade, dass man nicht das bekommt, was man auf den Bildern sieht.

2026-07-07 • via Nuitee
L
Lotty • couple • nl
7
Keurig hotel maar eigenlijk zonder restaurant
Pros:

Hotel voldeed aan verwachting met prima ontbijt

Cons:

Helaas wordt het restaurant Riverside alleen als ontbijtruimte gebruikt. Daar zit je veel beter dan in de bar. Die is ongezellig en er wordt geen goede maaltijd aangeboden . Slechts Burgers, Pizza etc. Dit verwachten we niet van een 4 sterren hotel met Restaurant. Dit is echt een minpunt want andere restaurants dichtbij van goede kwaliteit zijn er niet.

2026-07-07 • via Nuitee
N
Niv • solo_traveller • il
9
2026-07-07 • via Nuitee
N
Nico • couple • nl
9
2026-07-07 • via Nuitee
L
Lantz • family_with_children • se
10
2026-07-07 • via Nuitee
D
Dinesh • solo_traveller • sr
8
It's very nice
Pros:

It was one of the best hotels I've been too

Cons:

There wasn't much not to like there

2026-07-07 • via Nuitee
G
Gabriele • couple • de
8
2026-07-05 • via Nuitee
A
Anas • family_with_children • de
8
2026-07-05 • via Nuitee