Hotel Royal Kuala Lumpur

Hotels
8.3 (2567 reviews)
Jalan Walter Grenier , Kuala Lumpur , my

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Clean rooms
Good amenities
Cons:
Wifi issues
Limited breakfast variety

Categories

Cleanliness
7.9
Guests mentioned cleanliness was good, but some reviews reflected issues such as poor wifi.
Service
8.6
Staff were described as friendly and helpful in multiple reviews.
Location
8.8
Location received high praise for accessibility to shopping and attractions.
Room Quality
8.1
Rooms were generally comfortable and spacious, although some guests seek better features.
Amenities
8.4
Amenities were generally acceptable, with specific mentions of gym and pool.
Value for Money
8.2
Guests felt the hotel offered good value, with some complaints about consistency.
Food and Beverage
8
Breakfast was mentioned positively but noted for lack of variety.
Overall Experience
8.4
Overall experiences were very positive, with a desire for return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:38

Property Description

Prime Location in Bukit Bintang Area
Hotel Royal is centrally located, just minutes away from popular shopping malls and iconic landmarks such as the Petronas Twin Towers.

Comfortable Rooms and Amenities
Experience comfort with air-conditioned rooms fitted with modern amenities like a safe, tea/coffee maker, and satellite TV.

Convenient Facilities and Services
Enjoy a range of facilities including an indoor swimming pool, a fitness center, 24-hour front desk assistance for tour arrangements, and delicious dining options at Makan 2 Coffee House.
Enjoy a luxurious stay at Hotel Royal Kuala Lumpur - book now for an unforgettable experience!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MYR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 2 years old to 16 years old stay for MYR 120 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2567 reviews
Cleanliness: 7.9
Service: 8.6
Location: 8.8
Room Quality: 8.1
Amenities: 8.4
Value for Money: 8.2
Food and Beverage: 8
Overall Experience: 8.4
M
Mohd couple my
10
2026-06-27 via Nuitee
M
Masroor Shareef solo_traveller mv
10
Great Hotel
Pros:

Great location, smooth check-in helpful staffs

2026-06-27 via Nuitee
W
Wai Mun couple sg
8
Value-for-money hotel with excellent location and polite staff.
Pros:

The location is superb. Walking distance to major malls at Bukit Bintang. Bukit Bintang Monorail and MRT are also within walking distance.

Cons:

The facilities are a little old, though it probably has been refurbished.

2026-06-26 via Nuitee
I
Idris couple bn
8
Good value and nice hotel for a short stay
Pros:

Location, cleanliness, staff and facilities.

Cons:

The bathroom produces some foul smells from the drainage and we can smell people smoking through the ducting ..
Although the hotel supposedly no smoking hotel

2026-06-26 via Nuitee
S
Sui Eng solo_traveller my
9
Pros:

The cleanliness of the rooms

2026-06-25 via Nuitee
B
Burnell solo_traveller au
8
Great central location
Pros:

Great location, lovely pool

Cons:

Breakfast was awful

2026-06-25 via Nuitee
S
Sui Eng solo_traveller my
9
Pros:

It's very clean

Cons:

The lighting was not bright enough

2026-06-25 via Nuitee
N
Nauman solo_traveller pk
9
Pros:

The best location you can get in Langkawi.. it is awesome beautiful resort just what should be on a beach. The pool is huge open in between everyroom has access to it.

Cons:

Nothing at all..

2026-06-24 via Nuitee
R
Rodney solo_traveller au
8
Clean & Central
Pros:

Locality is excellent, comfortable beds and pillows

2026-06-23 via Nuitee
Y
YUKO solo_traveller jp
9
ホテルはよかった!
Pros:

とてもきれいで、シャンプーや歯ブラシも揃っててよかった。

Cons:

目の前にスンガイワンがあるのに道が渡れないし、渡るのに階段しかない

2026-06-23 via Nuitee
K
Kin Meng couple sg
6
Pros:

location is excellent

Cons:

bathroom always wet because shower water tends to leak out to the floor. Water drainage is also slow.

2026-06-23 via Nuitee
W
Wim solo_traveller nl
7
Pros:

De ligging en de kamer waren prima evenals de vriendelijkheid van het personeel

Cons:

Ontbijt was matig, voor Europeanen weinig keuze. Het zwembad viel ook wat tegen, veel chloor, het gevoel alsof je in een bunker was en er drankje ontbrak ook wel

2026-06-21 via Nuitee
M
Muhammad Nazri couple my
10
Better then some other 5star hotel near it in Bukit Bintang
Pros:

The room (for a very reasonable price), in my opinion, is better then the 5 star hotel near to this hotel with a lot of greens. Room is spacious enough, with excellent bathroom, light controls and good water pressure.

Cons:

None, i like it.

2026-06-21 via Nuitee
M
Masroor solo_traveller mv
10
2026-06-21 via Nuitee
Y
Yat Cheong Antony couple hk
8
性價比高
Pros:

位置,價格,

Cons:

房間裝修少少舊

2026-06-20 via Nuitee
M
Melissa couple be
10
Pros:

J’ai tout adoré dans cet établissement le personnel est tellement aimable et serviable.
La chambre était très propre et bien équipée.
Pour la coupe du monde ils ont aménagé le bar en y incluant un grand écran

Cons:

La piscine était très froide mais c’est une piscine couverte donc c’est tout à fait normal

2026-06-20 via Nuitee
M
MOHAMMED ILIAZ solo_traveller fj
10
Loved my stay
Pros:

All good

Cons:

Nothing

2026-06-20 via Nuitee
S
Stephen solo_traveller au
10
Luxurious Stay
Pros:

This Hotel has it all, from the time we walked into the foyer we felt welcome. All of the staff (over 500 of them) were there to help make your stay rememorable.
If you were so inclined you don't even need to leave the hotel to have a great time. The hotel runs its own tours and of course tuk tuks are there to show you other scenic spots.

Cons:

Nothing

2026-06-20 via Nuitee
W
Wai Choong Ten solo_traveller sg
10
Pros:

Best location. Super convenient! Big room!

Cons:

Nothing.

2026-06-19 via Nuitee
D
Dr Avinash Gones solo_traveller mu
6
2026-06-19 via Nuitee