Hotel Royal Kuala Lumpur

Hotels
8.3 (2488 reviews)
Jalan Walter Grenier , Kuala Lumpur , my

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Clean rooms
Good amenities
Cons:
Wifi issues
Limited breakfast variety

Categories

Cleanliness
7.9
Guests mentioned cleanliness was good, but some reviews reflected issues such as poor wifi.
Service
8.6
Staff were described as friendly and helpful in multiple reviews.
Location
8.8
Location received high praise for accessibility to shopping and attractions.
Room Quality
8.1
Rooms were generally comfortable and spacious, although some guests seek better features.
Amenities
8.4
Amenities were generally acceptable, with specific mentions of gym and pool.
Value for Money
8.2
Guests felt the hotel offered good value, with some complaints about consistency.
Food and Beverage
8
Breakfast was mentioned positively but noted for lack of variety.
Overall Experience
8.4
Overall experiences were very positive, with a desire for return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:38

Property Description

Prime Location in Bukit Bintang Area
Hotel Royal is centrally located, just minutes away from popular shopping malls and iconic landmarks such as the Petronas Twin Towers.

Comfortable Rooms and Amenities
Experience comfort with air-conditioned rooms fitted with modern amenities like a safe, tea/coffee maker, and satellite TV.

Convenient Facilities and Services
Enjoy a range of facilities including an indoor swimming pool, a fitness center, 24-hour front desk assistance for tour arrangements, and delicious dining options at Makan 2 Coffee House.
Enjoy a luxurious stay at Hotel Royal Kuala Lumpur - book now for an unforgettable experience!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MYR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 2 years old to 16 years old stay for MYR 120 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2488 reviews
Cleanliness: 7.9
Service: 8.6
Location: 8.8
Room Quality: 8.1
Amenities: 8.4
Value for Money: 8.2
Food and Beverage: 8
Overall Experience: 8.4
R
Ronnie • solo_traveller • my
8
Hotel Royal, KL
Pros:

The location of the hotel is excellent.

Cons:

The bath room. Water from the shower leaked into the other sude if the bath room.

2026-06-06 • via Nuitee
A
Aumeer • couple • mu
10
2026-06-06 • via Nuitee
T
Terry Dakin • solo_traveller • gb
8
2026-06-05 • via Nuitee
A
Ahmed Mohamed Osman Mukhtar • solo_traveller • au
10
Awesome
Pros:

Close to pavilion shopping mall lot 10 Times Square walking
Distance very reasonable and handy.

Cons:

Breakfast options are limited as they don’t have much

2026-06-05 • via Nuitee
F
Faheem • couple • jp
10
2026-06-05 • via Nuitee
Q
Quek.err • solo_traveller • my
8
2026-06-05 • via Nuitee
S
soo peng • couple • sg
8
Pros:

Good location. Clean n friendly staff.

2026-06-05 • via Nuitee
R
Rizal AD • solo_traveller • my
8
Pros:

Location at the heart of Bukit Bintang just next to Lot 10 Shopping Mall.

2026-06-04 • via Nuitee
M
marcelo • couple • uy
8
2026-06-04 • via Nuitee
R
Rohit • couple • ae
9
2026-06-04 • via Nuitee
Q
QiLong • solo_traveller • tw
10
2026-06-03 • via Nuitee
K
Kenneth • extended_group • au
9
good location
Pros:

Location---walking distance to our expect location Jalan Alor and Jalan Changket etc...etc..

Cons:

All rooms' windows face the brick walls of the opposite building

2026-06-02 • via Nuitee
N
Norehan • family_with_children • my
8
2026-06-02 • via Nuitee
M
Maurice • couple • mu
7
2026-06-02 • via Nuitee
E
ELEONORA • couple • it
10
Camere spazione in una posizione super centrale
Pros:

Camera super spaziosa e con pulizia giornaliera impeccabile. La colazione ben fornita con una vasta selezione di prodotti dolci e salati per tutti i gusti. Il personale gentilissimo, soprattutto Govin, Joy e Sindu

Cons:

La piscina non controllata, piena di bambini senza regole che si tuffavano e strillavano, rendendo questa zona poco rilassante per chi cerca di un po’ di sollievo dal caldo esterno

2026-06-01 • via Nuitee
R
Rozy • solo_traveller • my
8
Pros:

The food

Cons:

Parking problem

2026-06-01 • via Nuitee
M
Mohd Shariff • solo_traveller • sg
8
Pros:

Close to food and malls

Cons:

Small and congested road access

2026-06-01 • via Nuitee
M
Mohd Firdaus • solo_traveller • my
9
2026-05-31 • via Nuitee
A
Ali • solo_traveller • au
10
2026-05-31 • via Nuitee
M
Muhammad Ferhad Bin • solo_traveller • sg
10
2026-05-31 • via Nuitee