Hotel Royal Kuala Lumpur

Hotels
8.3 (2231 reviews)
Jalan Walter Grenier , Kuala Lumpur , my

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Clean rooms
Good amenities
Cons:
Wifi issues
Limited breakfast variety

Categories

Cleanliness
7.9
Guests mentioned cleanliness was good, but some reviews reflected issues such as poor wifi.
Service
8.6
Staff were described as friendly and helpful in multiple reviews.
Location
8.8
Location received high praise for accessibility to shopping and attractions.
Room Quality
8.1
Rooms were generally comfortable and spacious, although some guests seek better features.
Amenities
8.4
Amenities were generally acceptable, with specific mentions of gym and pool.
Value for Money
8.2
Guests felt the hotel offered good value, with some complaints about consistency.
Food and Beverage
8
Breakfast was mentioned positively but noted for lack of variety.
Overall Experience
8.4
Overall experiences were very positive, with a desire for return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:38

Property Description

Prime Location in Bukit Bintang Area
Hotel Royal is centrally located, just minutes away from popular shopping malls and iconic landmarks such as the Petronas Twin Towers.

Comfortable Rooms and Amenities
Experience comfort with air-conditioned rooms fitted with modern amenities like a safe, tea/coffee maker, and satellite TV.

Convenient Facilities and Services
Enjoy a range of facilities including an indoor swimming pool, a fitness center, 24-hour front desk assistance for tour arrangements, and delicious dining options at Makan 2 Coffee House.
Enjoy a luxurious stay at Hotel Royal Kuala Lumpur - book now for an unforgettable experience!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MYR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 2 years old to 16 years old stay for MYR 120 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2231 reviews
Cleanliness: 7.9
Service: 8.6
Location: 8.8
Room Quality: 8.1
Amenities: 8.4
Value for Money: 8.2
Food and Beverage: 8
Overall Experience: 8.4
F
françoise couple fr
7
Bien sauf personnel féminin pas sympa
Pros:

Bien

Cons:

L'accueil de la jeune femme qui nous a accueilli. Elle nous a mal parlé et lorsque nous avons eu besoin d'un taxi elle a refusé de s'en occuper. Les autres personnes hommes étaient plus sympathiques. Obligé d'aller dans un autre hôtel pour avoir un taxi et une personne en particulier s'ai occupé de nous. Donc a revoir l'accueil de votre personnel

2026-04-18 via Nuitee
بدر solo_traveller om
7
Pros:

الموقع والنظافة

Cons:

اخذ ضريية اضافية

2026-04-18 via Nuitee
بدر solo_traveller om
7
Pros:

الموقع والنظافة

Cons:

اخذ ضريبة اضافية

2026-04-18 via Nuitee
F
Frédéric couple fr
8
2026-04-18 via Nuitee
H
Hashim solo_traveller sg
7
2026-04-18 via Nuitee
B
Bastien solo_traveller fr
8
Pros:

Location was perfect to visit the city center for a decent price. Nice people and good breakfast if you want to discover local food

Cons:

Rooms were a little bit moist, shower was disfunctionning (sometimes cold, sometimes hot)

2026-04-17 via Nuitee
J
Joyanna couple bn
10
2026-04-17 via Nuitee
A
Ab.Aziz extended_group sg
7
Acceptable stay
Pros:

Just trying out

Cons:

Parking Rules and too small drive-in

2026-04-17 via Nuitee
D
DHARMENDRA solo_traveller mu
10
Pros:

Well situated and very helpful staff

Cons:

Easy access for restaurant and shopping

2026-04-17 via Nuitee
S
SK. ABDULLAH solo_traveller bd
8
2026-04-16 via Nuitee
R
Rahima solo_traveller my
5
2026-04-14 via Nuitee
C
Chua solo_traveller sg
3
Pros:

It's very close to shopping malls and alot of restaurants withing a 5min walk

Cons:

I book a double room, but got twin sharing instead. When enquire if there's any double rooms, staff just tell us to come counter check. When the next day there's multiple check out. They did not even take note down that there's a customer requesting for change to double room.

2026-04-14 via Nuitee
P
Paulyn solo_traveller sg
9
Enjoyable stay
Pros:

1. Location of hotel
2. Friendly and helpful staff
3. Room was comfortable and clean.

Cons:

Cafe/Restaurant was not open for Ala cart meals when we were staying there.

2026-04-13 via Nuitee
A
AlexGeorgiev solo_traveller de
10
2026-04-13 via Nuitee
S
Sophie couple gb
10
Really enjoyed our stay!
Pros:

Perfect location! Friendly staff, rooms cleaned daily and if you don’t want it cleaned they call to ask if you want a top up of water. Pool, sauna and gym. We extended for two nights.

Cons:

Nothing

2026-04-13 via Nuitee
D
Diyana solo_traveller my
9
2026-04-13 via Nuitee
S
Sophie couple gb
10
Pros:

We extended for two nights! Loved our stay here, perfect location.

2026-04-13 via Nuitee
E
Eddy Nor Ezwan family_with_children my
10
2026-04-13 via Nuitee
A
ABDULAZIZ solo_traveller sa
7
2026-04-13 via Nuitee
Y
Yuri Kim couple bn
9
2026-04-12 via Nuitee