Hotel Royal Kuala Lumpur

Hotels
8.3 (2231 reviews)
Jalan Walter Grenier , Kuala Lumpur , my

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Clean rooms
Good amenities
Cons:
Wifi issues
Limited breakfast variety

Categories

Cleanliness
7.9
Guests mentioned cleanliness was good, but some reviews reflected issues such as poor wifi.
Service
8.6
Staff were described as friendly and helpful in multiple reviews.
Location
8.8
Location received high praise for accessibility to shopping and attractions.
Room Quality
8.1
Rooms were generally comfortable and spacious, although some guests seek better features.
Amenities
8.4
Amenities were generally acceptable, with specific mentions of gym and pool.
Value for Money
8.2
Guests felt the hotel offered good value, with some complaints about consistency.
Food and Beverage
8
Breakfast was mentioned positively but noted for lack of variety.
Overall Experience
8.4
Overall experiences were very positive, with a desire for return visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 19:38

Property Description

Prime Location in Bukit Bintang Area
Hotel Royal is centrally located, just minutes away from popular shopping malls and iconic landmarks such as the Petronas Twin Towers.

Comfortable Rooms and Amenities
Experience comfort with air-conditioned rooms fitted with modern amenities like a safe, tea/coffee maker, and satellite TV.

Convenient Facilities and Services
Enjoy a range of facilities including an indoor swimming pool, a fitness center, 24-hour front desk assistance for tour arrangements, and delicious dining options at Makan 2 Coffee House.
Enjoy a luxurious stay at Hotel Royal Kuala Lumpur - book now for an unforgettable experience!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MYR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 2 years old to 16 years old stay for MYR 120 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 2231 reviews
Cleanliness: 7.9
Service: 8.6
Location: 8.8
Room Quality: 8.1
Amenities: 8.4
Value for Money: 8.2
Food and Beverage: 8
Overall Experience: 8.4
S
Saule couple lt
8
A bit old fashioned, but nice hotel
Pros:

The location was good and the staff was just lovely!

Cons:

Overall good experience, just some sound isolation as it’s next to busy street would be useful and drinking water filters as well.

2026-03-07 via Nuitee
C
Craig couple au
8
Pros:

good location, spacious room and good shower water pressure /temperature

2026-03-07 via Nuitee
V
Vijey Narotamo couple pt
9
Estancia por cancelación del vuelo
Pros:

La ubicación , muy céntrico , justo en el barrio de Bukit Bintang

Cons:

Había hormigas en el podio de la habitación. Informé a recepción. Pero los días seguientes seguían apareciendo.

2026-03-06 via Nuitee
S
sandra couple fr
10
Pros:

Bon petit déjeuner varié local et international. Grands Lits très confortables, personnel agréable, bien situé.

Cons:

Rien

2026-03-06 via Nuitee
N
Nishal family_with_children za
10
2026-03-05 via Nuitee
S
SHAMIRA couple my
10
2026-03-05 via Nuitee
A
Alice Lin couple ca
10
Loved the location of this hotel, great staff at check in, very good size room with an amazing view
Pros:

Great location and easy access to the monorail, malls and restaurants. Big buffet for breakfast, very quiet and comfortable bed

Cons:

None

2026-03-05 via Nuitee
A
ADA IRIS couple es
8
2026-03-05 via Nuitee
R
Rocio couple es
10
Pros:

Ubicación perfecta, en pleno centro. Nos permitieron hacer el check-in antes de la hora después de un vuelo muy largo, algo que agradecimos muchísimo. Estoy muy agradecida por la atención y lo recomiendo al 100%.

2026-03-04 via Nuitee
Z
Zoran solo_traveller au
10
2026-03-04 via Nuitee
P
Paolo solo_traveller it
7
2026-03-04 via Nuitee
J
Josephine couple ie
10
2026-03-04 via Nuitee
S
shou yong couple nl
8
2026-03-04 via Nuitee
C
Caroline family_with_children ch
7
Pros:

Le personnel est très sympa, la chambre est grande et l'hôtel bien placé.

2026-03-03 via Nuitee
L
Lisa Yung family_with_children tw
9
Pros:

地點很好 就在武吉免登站步行約3分鐘距離
房間很大 兩個26吋行李可以完全攤開 浴室空間也很大 隔音也不錯

2026-03-03 via Nuitee
M
Mariyam couple my
8
Walking distance to monorail and near paviliob
Pros:

Clean

2026-03-03 via Nuitee
B
Barbara family_with_children it
9
Posto spettacolare
Pros:

La posizione eccellente comodissima alla metro e in centro nella nostra camera avevamo la vista sulle torri petronas bellissima.

Cons:

la colazione era orientale con noudels riso non c'era un pò d'olio per condire l'insalata. I dolci erano immangiabili troppo dolci .Tutto abbondante ma non per noi

2026-03-02 via Nuitee
S
SZK family_with_children my
10
2026-03-01 via Nuitee
K
Kate solo_traveller gb
8
2026-03-01 via Nuitee
V
Vera Elvira solo_traveller au
10
Perfect place to stay! Highly recommend
Pros:

From the moment you arrive at the hotel the staff go above and beyond to welcome you. The room and bathroom is spotless. The location is fantastic.

The room was spacious, comfortable and quiet. The hotel check in and check out was seamless. The lifts are almost instant with no waiting around. The location is fantastic.

Cons:

Nothing to not like.

2026-03-01 via Nuitee