Hotel Century Reforma

Hotels
8.7 (1760 reviews)
Liverpool 152 Col Juarez , Mexico City , mx

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Comfy rooms
Cons:
Outdated room facilities
Noise issues
Food quality concerns

Categories

Cleanliness
8.34
Some reviews mentioned room facilities being outdated and issues with bathroom cleanliness.
Service
9.31
Generally positive remarks regarding helpful staff, though some issues with service communication were noted.
Location
9.85
Many reviewers highlighted the hotel's great location for exploring the city.
Room Quality
8.3
Rooms considered outdated and some complaints about room conditions and noise.
Amenities
8.33
Amenities like the pool and restaurant received mixed reviews, with some dissatisfaction expressed.
Value for Money
8.79
Some reviewers felt the price was high relative to the services provided, especially regarding noise and condition.
Food and Beverage
7.84
Negative feedback regarding food quality, particularly at the hotel restaurant.
Overall Experience
8.81
Overall satisfactory experience with some highlighted issues, particularly related to room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 08:32

Property Description

Luxurious Accommodations
Hotel Century Zona Rosa provides guests with elegant guestrooms featuring private balconies, marble baths, and roman tubs, ensuring a comfortable and lavish stay.

Convenient Location
Situated in the heart of the vibrant Zona Rosa District and close to the US Embassy, guests have easy access to shopping, dining, and cultural attractions. The hotel's proximity to a metro station and the airport makes traveling hassle-free.

Diverse Surroundings
With upscale boutiques, diverse dining options, and cultural venues nearby, guests can immerse themselves in the vibrant atmosphere of Mexico City. Whether for business or leisure, Hotel Century Zona Rosa offers a perfect blend of convenience and luxury.

Experience the epitome of luxury and convenience at Hotel Century Zona Rosa. Book your stay now for an unforgettable experience.

Important information:

Please note that the pool and gym are out of service until further notice per instructions from the Government of Mexico City due to COVID-19

Please note that property offers American breakfast and It is not include for children.

Due to safety reasons, if you want to place any decoration in the room, you must request this directly with hotel management.

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

All the national calls are included in the rate.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs MXN 125 per day.

Location

Guest Reviews

8.7
Based on 1760 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.85
Room Quality: 8.3
Amenities: 8.33
Value for Money: 8.79
Food and Beverage: 7.84
Overall Experience: 8.81
M
Minseo solo_traveller ke
7
2026-03-28 via Nuitee
J
Johanna couple de
7
Pros:

Die Lage war gut. Man kann zu Fuß in ca 15 Minuten in das Viertel Roma laufen. In die Innenstadt ist es ein weiterer Weg, aber Uber ist gut verfügbar.
Das Zimmer war sauber und hatte eine gute Größe. Ein Balkon ist vorhanden.

Cons:

Das Hotel liegt an einer großen Straße und es war laut im Zimmer.
Der Pool war wegen Wartungsarbeiten gesperrt. Wir konnten erst am letzten Tag in den Pool gehen.
Das Bügeleisen in unserem Zimmer hat nicht funktioniert.
Aus der Waschbeckenarmatur floss Wasser auf den Boden.

2026-03-27 via Nuitee
H
Helga couple hu
8
Kellemes szálloda jó környéken
Pros:

Kedves és segítőkész személyzet. A szálloda jó helyen van, közelben gyógyszertár, bolt és éttermek. Biztonságos környéken van. A 15. Emeleten volt a szobánk, szép kilátással a városra. A medence a tetőtéren szuper, igaz annyi látnivaló volt a városban, hogy nem használtuk ki. A szállodában reggeli kérhető, igaz mindig szinte ugyanaz volt, de elég sok választék volt, így lehetett variálni. Valamint a hotel aljában 0-24 órás étterem van.

Cons:

Sajnos a személyzet nem beszélt jól angolul, de megoldottunk mindent. A fürdőszobában a lefolyó nem ment le rendesen, valamint a hálóban folyamatosan folyó víz hangja volt, de volt nálunk füldugó, így nem volt gond.

2026-03-27 via Nuitee
I
Irene Fernandez solo_traveller us
9
Nice and comfy
Pros:

I like the location because it is to visit museums, restaurants, and get easy to public transportation in the city. They have 24 hours room service and I can get dinner at my room. The breakfast was simple but you can choose different typical Mexican plates.

2026-03-27 via Nuitee
E
Edna Yolima family_with_children co
9
Ubicación súper recomendado. Me gustó la terraza con la piscina.
Pros:

Me gustó mucho la zona en la que está ubicado, a 5 minutos de la estación del metro insurgentes y de la avenida en la que pasan muchos buses. Cerca también de la glorieta del Ángel de la Independencia en la que nos recogieron en algunos tour que hicimos. Adicional en la zona hay variedad de lugares para salir a comer, supermercado en la esquina. Es una zona agradable.

Cons:

Todo estuvo muy bien. Nos sentimos muy bien atendidos.

2026-03-25 via Nuitee
Z
Zarate family_with_children mx
10
2026-03-24 via Nuitee
R
Ross solo_traveller gb
10
Beds are extremely comfy.
Pros:

Extremely comfy beds, spacious room and bathroom and friendly staff.
Really affordable.

Cons:

Nothing.

2026-03-24 via Nuitee
I
indira Eliana couple mx
10
Pros:

La tranquilidad, limpieza y ubicación. Restaurante y meseros lo mejor

Cons:

La atención de la recepción no me gusta parece que no quieren atender

2026-03-24 via Nuitee
J
javier couple es
9
Pros:

El bufete escaso y no tan bueno, el servicio de meseros lento

Cons:

Bajo a desayunar a las 10h. Y ya no tenía ningún guiso el bufete

2026-03-24 via Nuitee
M
Manuel extended_group us
9
2026-03-23 via Nuitee
S
Silvia extended_group mx
10
2026-03-23 via Nuitee
K
Kevin Macbanai couple mx
10
Pros:

Todo excelente, el personal, las instalaciones, la ubicación y comodidad, todo super recomendado.

Cons:

Lo único es que la CDMX de por si es ruidosa, solo basta con encender el aire acondicionado para solucionar el ruido exterior, pero todo lo demás super excelente

2026-03-23 via Nuitee
C
Claudia couple mx
10
Me agrada hospedarme ahí se disfruta mucho
Pros:

Es excelente en todos los aspectos, la limpieza todo extremadamente limpio, el room service es excelente, como es 24 hrs esta suoer bien pedir ahí. La cena o desayunó he probado y muy deliocioso,, el personal amable desde nuestro check in hasta el check out se siente uno con la confianza de preguntar si tenemos dudas, vista increíble. Es la segunda vez que nos quedamos y sin duda me volvería a quedar es muy placentero hospedarse aqui.
Gracias a todos por sus atenciones.

Cons:

Todo es excelente

2026-03-23 via Nuitee
C
Carmen couple es
9
Muy buena opcion
Pros:

La ubicación y la amabilidad del personal

Cons:

Falta nevera en las habitaciones

2026-03-22 via Nuitee
V
Viola solo_traveller it
9
2026-03-22 via Nuitee
L
LISNETH solo_traveller pa
10
Pros:

La atención

2026-03-22 via Nuitee
A
André Felipe couple br
10
Surpreendente
Pros:

Quarto confortável, localização e silêncio (fiquei no sexto andar).

Cons:

Tudo ótimo.

2026-03-21 via Nuitee
R
Roberto couple us
8
2026-03-21 via Nuitee
M
Maria couple us
4
2026-03-21 via Nuitee
J
Johnny solo_traveller us
10
2026-03-19 via Nuitee