Hôtel Métropole Genève

Hotels
8.8 (546 reviews)
34, quai General Guisan , Geneva , ch

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Spacious rooms with great views
Cons:
Cleanliness issues
Inadequate amenities
Breakfast quality

Categories

Cleanliness
7.44
Multiple comments highlight issues with cleanliness and maintenance.
Service
9.91
General sentiment indicates friendly and helpful staff.
Location
9.95
Repeatedly praised as a key advantage of the hotel.
Room Quality
8.9
Rooms were noted as very nice, though size was an issue for some.
Amenities
7.93
Facilities were mentioned as needing improvement, especially during renovations.
Value for Money
8.89
Good value for the location, but some amenities fell short.
Food and Beverage
7.94
Breakfast options were criticized, especially compared to expectations for a 5-star hotel.
Overall Experience
9.41
Overall positive experiences highlighted despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 18:49

Property Description

Luxurious Accommodation

Hôtel Métropole Genève offers a 5-star experience with beautifully designed guest rooms equipped with modern amenities such as air conditioning, flat-screen TVs, and free toiletries. Each room provides a comfortable retreat for guests to unwind after a day of exploring Geneva.

Dining and Relaxation

Indulge in exquisite dining at the hotel's restaurant and bar, or enjoy a leisurely breakfast with Continental and American options available daily. The shared lounge and terrace provide perfect spots to unwind with a drink in hand, offering a serene atmosphere for guests to relax and socialize.

Convenient Location

Situated less than 1 km from the city centre and a short walk from Jet d'Eau, Hôtel Métropole Genève is conveniently located near popular attractions including Gare de Cornavin and St. Pierre Cathedral. With Geneva International Airport just 6 km away, the hotel offers easy access for travelers.

To experience luxury and convenience in the heart of Geneva, book your stay at Hôtel Métropole Genève today.

Important information:

We are delighted to announce the renovation of the Hotel Metropole Geneva. The constructions will be organized in order to maintain the operations of our hotel, which has a really important place in the hearts of the Genevans.
All possible solutions are in place to minimize any inconvenience during your stay.

After the rooms and meeting spaces, it's now time to redesign our restaurant and bar and offer you a unique experience in Geneva as of next year. While our outlets are closed, a complimentary Hospitality Lounge is available for our in-house guests and offers self-serviced drinks and finger foods . The in-room dining is available around the clock, as well as the MET Rooftop (except during seasonal closing) . Our concierge team, true destination expert, will be happy to suggest partner restaurants suiting your tastes just a few steps from the hotel, located in the heart of downtown.
Please note that the hotel entrance, Quai du Général Guisan, as well as our valet parking service, will remain available throughout the renovation period.
We look forward to welcoming you in the reinvented Metropole!Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Location

Guest Reviews

8.8
Based on 546 reviews
Cleanliness: 7.44
Service: 9.91
Location: 9.95
Room Quality: 8.9
Amenities: 7.93
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 9.41
C
Can family_with_children tr
8
2026-07-25 via Nuitee
O
omar elramly solo_traveller eg
9
2026-07-25 via Nuitee
M
Mohamed solo_traveller eg
9
2026-07-25 via Nuitee
A
Abdulaziz family_with_children kw
10
2026-07-24 via Nuitee
C
Carpintero solo_traveller es
8
2026-07-23 via Nuitee
G
Ghada family_with_children kw
10
A beautiful stay, we will come back for sure!
Pros:

The staff upon arrival were friendly and welcoming, from the doorman to the receptionist and concierge. Mr. Shaikh at the concierge was really helpful in helping me with my flight tickets. The location is superb, there is no better location in Geneva in my opinion. The rooms were spacious, airy, and clean and having airconditioning to battle the heat wave was bliss! We had a beautiful stay and enjoyed watching the World Cup finals on the roof top with panoramic views of Geneva. I would stay again and again at Metropole.

Cons:

Some bathrooms were installed with a handheld bidet sprayer, but my junior suite was not. Would love to see all toilets fitted with a bidet spray. Also there was some construction going on at the time of my stay, which closed off some amenities; however, there was no disturbance whatsoever and we didn't notice any construction going on.

2026-07-23 via Nuitee
Y
Yoko solo_traveller gb
9
Cons:

There is a gap between the shower room door and the panel causing water leak to the outside floor.

2026-07-21 via Nuitee
J
Javier family_with_children es
4
Pros:

UBICACIÓN

Cons:

ROOFTOP: COMIDA Y SERVICIO MEDIOCRES

2026-07-21 via Nuitee
M
Mahanna family_with_children qa
10
Pros:

Location and the staff very helpful
Clean

2026-07-16 via Nuitee
M
Mahmoud extended_group sa
10
2026-07-14 via Nuitee
M
Marwah solo_traveller kw
7
Pros:

Location & AC & Staff

Cons:

Rooms too small, new decor is MID

2026-07-11 via Nuitee
I
ISABELLA family_with_children br
10
2026-07-10 via Nuitee
A
Amena couple eg
4
Pros:

Location was great the hotel was clean

Cons:

The hotel air conditioner wasn’t working at all also I was very disappointed with the food. It tasted stale and did not seem fresh. There was also very little variety, and the selection was quite limited. Overall, the quality of the food did not meet my expectations.

2026-07-04 via Nuitee
E
Erman family_with_children tr
7
Pros:

Odalar temız ve konforlu

Cons:

Kahvaltı yetersız

2026-06-29 via Nuitee
S
sami couple sa
9
Pros:

موقع الفندق مميز وأفضل من موقع فور سيزون ومندارين

Cons:

بصراحه التكييف ماكان عندهم وساعدونا جابوا فلتر وهذي مشكله في جميع فنادق جنيف تقريبا

2026-06-29 via Nuitee
P
Pavel S solo_traveller ru
9
Pros:

Прекрасный номер - все новое и современное, просторный и светлый.
Расположение, терасса на крыше.
Персонал на высшем уровне!

Cons:

Лучше избегать номеров без ремонта (с видом на озеро)

2026-06-27 via Nuitee
D
delphine extended_group fr
9
Parfait
Pros:

Emplacement

2026-06-25 via Nuitee
K
Khaled couple ae
6
Pros:

Ac was not working

2026-06-24 via Nuitee
A
Aikaterini couple gr
10
Άριστη εντύπωση
Pros:

Η συμπεριφορά των υπαλλήλων

2026-06-23 via Nuitee
C
Cem couple ch
8
2026-06-21 via Nuitee