Holiday Inn Express Birmingham - Oldbury by IHG

Hotels
Holiday Inn Express
8.4 (3677 reviews)
Junction 2 M5 Birchley Pk, Oldbury, England, B69 2BD , Oldbury , GB

Pets allowed

Facilities

Free breakfast
Meeting rooms
Free WiFi
24-hour front desk
Luggage storage
Elevator
Television in common areas
Free breakfast
Safe-deposit box at front desk
Meeting rooms
See all facilities

Review Highlights

Pros:
Great service
Comfortable rooms
Good breakfast
Cons:
Cleanliness issues
Room size
Breakfast overcrowding

Categories

Cleanliness
7.73
Several mentions of cleanliness issues, including notes on cleanliness not being satisfactory.
Service
9.2
Staff were noted as brilliant and helpful, significantly enhancing the stay experience.
Location
8.74
Good location mentioned multiple times, contributing positively to overall enjoyment.
Room Quality
8.19
Rooms acknowledged as clean, but some noted they were smaller than expected.
Amenities
8.22
Facilities were appreciated, but some amenities like breakfast quality received criticism.
Value for Money
8.68
Value noted positively, with guests feeling they received good service for the price.
Food and Beverage
7.73
Breakfast received mixed reviews; some enjoyed it while others found it crowded and lacking quality.
Overall Experience
8.7
Generally positive experiences shared, with a few criticisms balanced by strong service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 08:56

Property Description

Discover a comfortable retreat at Holiday Inn Express Birmingham - Oldbury by IHG, where relaxation meets convenience.

Enjoy Modern Amenities
Stay connected with complimentary wireless internet access in all 109 air-conditioned rooms. Each room features LED televisions and private bathrooms equipped with essential toiletries, ensuring your stay is both comfortable and enjoyable.

Delicious Dining Options
Start your day right with a complimentary buffet breakfast available on weekdays and weekends. For a quick bite or a refreshing drink, visit our snack bar or unwind at the bar/lounge after a day of exploring.

Prime Location
Situated just a short drive from top attractions like Black Country Living Museum and Dudley Zoo, our hotel allows for easy access to local sights. With free self parking and a 24-hour front desk, your convenience is always a priority.

Book your stay now and experience the best of Birmingham!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BHX

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.4
Based on 3677 reviews
Cleanliness: 7.73
Service: 9.2
Location: 8.74
Room Quality: 8.19
Amenities: 8.22
Value for Money: 8.68
Food and Beverage: 7.73
Overall Experience: 8.7
C
Caroline solo_traveller gb
8
Good.
Pros:

The breakfast was good. However, you need to make provision for takeaway for those who didn't eat earlier in the day.
Just one out of the staff felt she was doing me a favour for asking for something handy for the takeaway breakfast

Cons:

Giving the information to guests that you can have your breakfast packed well in a box instead of a paper bag. Other staff were good except one that I have to insist on having a box for the breakfast to be taken away. She said is only the paper bag that was available which can easily give way. But I said no because I had my dinner packed in a box and brought to my room the previous night.

2026-04-17 via Nuitee
D
Davinder family_with_children gb
10
Pros:

Comfortable stay

2026-04-17 via Nuitee
K
Kristina family_with_children gb
10
2026-04-16 via Nuitee
W
Willatts solo_traveller gb
6
Pros:

Staff friendly and helpful

Cons:

No evening dinner served in restaurant, unfortunately very noisy guests in the early hours of the morning.

2026-04-16 via Nuitee
B
Ben solo_traveller gb
8
Good stay overall
Pros:

Room was clean with enough space to move around. Desk was handy to do work on during the day.

2026-04-16 via Nuitee
M
Mrs Margaret couple gb
10
Very enjoyable Look forward to coming back.
Pros:

Friendly

Cons:

Well kept and convenient

2026-04-15 via Nuitee
L
LYNDA solo_traveller ie
8
Cons:

Breakfast was OK but no structure for queuing. Breastfsst cleared away early. Coffee machine gone before 9.30. But one of the staff could have been a manager did reset the machine and asked if I would like anything else.

2026-04-15 via Nuitee
O
Olubukun solo_traveller gb
10
2026-04-14 via Nuitee
O
Olubukun solo_traveller gb
10
2026-04-14 via Nuitee
B
Beverley couple gb
7
Nice hotel - excellent staff.
Pros:

Easy access as a wheelchair user. Room was a good size, plenty of space to move around. Great blackout curtains! Bathroom was also spacious, with safety bars all around it.

Breakfast was good too.

Staff communication was excellent, particularly from Ruby who was so friendly and helpful, and made our stay VERY special.

Thank you Ruby. You’re an absolute star!

Cons:

Had a bit of a problem. with the shower. There was no shower seat unfortunately, even in an accessible room, and the water temperature was far too hot. I couldn’t turn it down to a more suitable temperature for myself. Whatever way the shower was turned it just didn’t change the temperature.

I will be reporting this back to the hotel for H&S reasons.

2026-04-12 via Nuitee
N
Nelson family_with_children pt
6
2026-04-11 via Nuitee
J
John extended_group gb
7
2026-04-11 via Nuitee
S
Sakhiwe couple gb
9
Pros:

Everything , but it would be nicer if fruits were added for breakfast

2026-04-11 via Nuitee
L
Linganathan family_with_children gb
9
Pros:

Atmosphere created by the staff on duty.

Cons:

Lack of choice on breakfast items

2026-04-09 via Nuitee
G
gareth solo_traveller gb
7
Better than the premier inn.
Pros:

Good location, nice staff.

Cons:

Utilitarian

2026-04-09 via Nuitee
S
SHAFI SARMATH ULLA solo_traveller gb
5
Cons:

Room was smelly. I couldn’t change it as I had gone past midnight and was very tired to request change of room.

2026-04-08 via Nuitee
M
Moorthi family_with_children gb
10
Pros:

Food

2026-04-08 via Nuitee
G
Gaynor couple au
9
Good value
Pros:

Large comfortable bed, good hot shower and decent breakfast.

Cons:

Busy roundabout and lots of rubbish in garden bed

2026-04-08 via Nuitee
K
Krishnakumar family_with_children gb
10
2026-04-08 via Nuitee
L
Laura family_with_children gb
8
Pros:

Staff were very nice and friendly

2026-04-07 via Nuitee