Holiday Inn Express Bristol City Centre by IHG

Hotels
•
Holiday Inn Express
8.2 (176 reviews)
South End, Temple Gate House, Bristol, England, BS1 6PL , Bristol , GB
371-902-1543

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Pets allowed

Facilities

Free breakfast
Free WiFi
24-hour front desk
Luggage storage
Elevator
Television in common areas
Free breakfast
Safe-deposit box at front desk
Smoke-free property
Wheelchair accessible parking
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good breakfast
Cons:
Inconsistent cleanliness
Outdated rooms
Noise from nearby train station

Categories

Cleanliness
7.59
Some reviews mentioned clean rooms while others pointed out issues with cleanliness.
Service
9.06
Most reviews highlight excellent service from friendly and helpful staff.
Location
9.1
The hotel is praised for its convenient location near transport links.
Room Quality
7.05
Mixed reviews; some found room quality lacking due to outdated furnishings.
Amenities
8.08
Standard amenities provided; some issues with air conditioning and TV operation.
Value for Money
8.04
Offers decent value, though some guests felt it was overpriced for quality.
Food and Beverage
8.09
Generally positive comments about the breakfast, with some remarks on variable quality.
Overall Experience
8.56
The experience was mostly positive despite some issues; many guests mentioned they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:18

Property Description

Convenient Amenities
Enjoy complimentary wireless internet and unwind while watching your favorite shows on a flat-screen TV. Don't forget to grab a snack from the snack bar or order a drink at the bar/lounge.

Delicious Dining Options
Start your day with a complimentary buffet breakfast. Indulge in the snack bar/deli's offerings during the day and explore nearby dining options for dinner.

Central Location
Stay in the heart of Bristol with close proximity to attractions like Cabot Circus Shopping Centre and Bristol Hippodrome Theatre, making it the perfect base to explore the city.

For a comfortable and convenient stay in Bristol, book your room at Holiday Inn Express Bristol City Centre, an IHG Hotel now.

Important information:

  • Children 17 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Pets

    Pets cannot be left unattended

  • Guest type

    Essential workers only - NO

See all policies

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.2
Based on 176 reviews
Cleanliness: 7.59
Service: 9.06
Location: 9.1
Room Quality: 7.05
Amenities: 8.08
Value for Money: 8.04
Food and Beverage: 8.09
Overall Experience: 8.56
K
Katherine
8
Pros:

Arrived very late at night but staff were very friendly and welcoming. Breakfast was very good and room was comfortable.

2025-10-10 • via Nuitee
D
Don • family
10
Pros:

Very helpful staff

2025-10-03 • via Nuitee
P
Paul
10
Pros:

Helpful staff, friendly atmosphere

2025-10-02 • via Nuitee
R
Robert • family
10
Pros:

Hotel and room clean and comfortable but looked a bit tired from outside

2025-10-02 • via Nuitee
J
John • partner
10
Pros:

Only minutes from the train station. Comfortable room. Hearty breakfast. Nice enough that we stayed there twice as we headed out on a tour and when we returned.

2025-10-01 • via Nuitee
M
Mary
10
Pros:

Friendly staff, clean and comfortable room

2025-10-01 • via Nuitee
N
Natasha • partner
8
Pros:

The staff was so wonderful and helpful. The hotel is older/dated, but clean and comfortable. It’s very close to the train station and walking distance to the bus station. The neighbourhood was safe even when coming back late at night. Many amenities nearby.

2025-10-01 • via Nuitee
F
frankie • partner
10
Pros:

Loved the convenience and breakfast buffet was good. Would definitely book again

2025-09-30 • via Nuitee
M
Marion
10
Pros:

Brilliant location, close to Temple Meads Train Station and the buses. Staff were friendly and helpful and the rooms were great, clean and tidy, cleaned regularly and had all the basics covered. Breakfast was great value, good selection included cooked breakfast, pastries, yoghurt and fruit as well as cereals - set us up for the day. Would definitely return and would recommend.

2025-09-26 • via Nuitee
E
Elizabeth
8
Pros:

Proximity to Rail & Bus

2025-09-24 • via Nuitee
T
Trene
10
Pros:

Quick check in. Convenient location.

2025-09-22 • via Nuitee
I
Ian
10
Pros:

Very friendly and helpful staff.
Great position close to Bristol Temple Meads station.
Helpful to have our luggage stored before and after check-in.
Good breakfast.
Plenty of places of interest to visit.

2025-09-21 • via Nuitee
C
Clayton
10
Pros:

Good basic city hotel. Nothing fancy but clean and modern, with solid breakfast and cordial staff

2025-09-20 • via Nuitee
C
Christopher
8
Pros:

Decent hotel by Bristol Temple Meads. Convenient and clean. Friendly staff.

2025-09-15 • via Nuitee
I
Ian
8
good for short stay
Pros:

Very close to Temple Meads Station. Good bus connections. The hotel is fine for a short stay but no more. The room was clean though i found the bed not to my liking. Breakfast good

2025-09-15 • via Nuitee
M
Mhairi
10
Handy one night stopover!
Pros:

Convenient location next to station with 24hr check-in. Comfy bed and secure room with Aircon. Breakfast ideal for a grab and go before the train!

2025-09-10 • via Nuitee
A
ANITA
10
Pros:

Staff so friendly and helpful

2025-09-02 • via Nuitee
D
Delyth
8
Clean and near station
Pros:

Very clean room, paid parking nearby, fair bit of traffic noise on 1st floor. Breakfast was ok but apple juice was questionable.

2025-08-29 • via Nuitee
J
Jeremy
8
Helpful staff
Pros:

Felt welcomed and comfortable.
Tv didn’t work but a team member checked the power and then the remote and eventually replaced the Tv. Very quick and efficient.
As I walk with a stick a staff member helped load my breakfast plate and on the second day remembered what I chose the previous day and asked if I wanted the same.

Very helpful indeed.

2025-08-29 • via Nuitee
J
Jennifer
10
Pros:

We enjoyed our stay and would recommend

2025-08-25 • via Nuitee