Holiday Inn Express Canterbury by IHG

Hotels
•
Holiday Inn Express
8.4 (2177 reviews)
A2, Upper Harbledown , Canterbury , gb

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Children allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Helpful staff
Good value for money
Cons:
Noise from outside
Breakfast service issues

Categories

Cleanliness
7.9
Some mention of cleanliness, but external noise and service issues noted.
Service
9.4
Staff were helpful and friendly, with positive reviews about service.
Location
8.4
Convenient for access, but some difficulty in finding the entrance.
Room Quality
8.9
Rooms were clean and comfortable, though some issues with bed size and heating.
Amenities
7.4
Basic amenities with issues reported about breakfast service.
Value for Money
8.9
Good value for price; several mentions of great deals and breakfast included.
Food and Beverage
7.4
Mixed reviews, with breakfast being a positive but some reports of disorganization.
Overall Experience
8.9
Overall satisfaction noted, with plans to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:44

Property Description

Modern Amenities and Services
The hotel boasts a 24-hour front desk, free breakfasts, and a contemporary restaurant. Each colorful room features a private bathroom with a power shower, work desk, and entertainment options.

Delicious Dining Options
Guests can savor a hearty breakfast and a diverse evening menu at the on-site restaurant. The lounge bar offers a selection of afternoon teas, snacks, and coffees for a relaxing break.

Convenient Location
Perfectly located just outside historic Canterbury, the hotel is a short drive from the city center and the iconic Canterbury Cathedral. Situated on the A2 road, it offers easy access to explore the area.

Book now for a memorable stay at Holiday Inn Express Canterbury!

Important information:

Please note, for the room selected at check-In, bed selection is not guaranteed. For this room type, bed selection is based on availability upon arrival and is determined by the front desk.

Dinner inclusive package will includes breakfast and three course dinner from set menu or buffet in a designated hotel restaurant for one or two resident adults sharing a room. Children over 6yrs of age Supplement of £15.00 per child will be added.

Pet Policies / Terms and Conditions :
• Pets (only dogs) are permitted
• A £30 per stay ( max 3 days) per pet per room applies.
• Pets must not be left unattended in the rooms or public area.
Pet policy document will be available to sign at check-in.Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 2 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs GBP 3 per day.

Location

Guest Reviews

8.4
Based on 2177 reviews
Cleanliness: 7.9
Service: 9.4
Location: 8.4
Room Quality: 8.9
Amenities: 7.4
Value for Money: 8.9
Food and Beverage: 7.4
Overall Experience: 8.9
L
Lamb • solo_traveller • gb
10
2026-05-16 • via Nuitee
E
Elisabeth • family_with_children • de
10
2026-05-15 • via Nuitee
M
Mark • couple • gb
9
Pros:

The staff were welcoming, polite and at all times ensured we had everything we needed.
The room was a good size, a little too warm but met our needs

2026-05-15 • via Nuitee
I
Iain • family_with_children • gb
9
Will happily return for a further stay.
Pros:

Good location, very friendly & helpful staff.

2026-05-14 • via Nuitee
N
Nicola • solo_traveller • gb
10
Pros:

Clean comfortable room and surprisingly quiet as it's on the A2.
Breakfast was spot on.
Staff very welcoming and efficient.

Cons:

Nothing

2026-05-14 • via Nuitee
F
F • solo_traveller • nl
9
2026-05-14 • via Nuitee
B
Byfield • solo_traveller • gb
9
Pleasant place to stay
Pros:

Convenient place to stop before going to the ferry at Dover

Cons:

Nothing

2026-05-13 • via Nuitee
F
Fournier • solo_traveller • fr
8
Pros:

L'établissement était propre et plutôt confortable, le personnel agréable et le petit déjeuner était bien garni.

Cons:

Situé très proche de la voie rapide, on entend beaucoup le bruit de la circulation.

2026-05-13 • via Nuitee
D
Dianne • solo_traveller • gb
6
Shame it's on the motorway
Pros:

Didn't realise that it was right on a busy motorway! Staff were friendly. No lift to access rooms on first floor. Room was tiny for 2 adults and 2 children. Breakfast was very good. Asked for hot milk for our cereal but it took ages before it arrived and even then it was only a very small amount. Check in and outward no problem. Bit of a worry in the car park as lots of broken glass from a car window. Wouldn't sty here again.

Cons:

Car park had lots of broken glass. Too close to motorway and we could here the traffic in the room. No lift to 1st floor, so anyone with mobility issues will find it very difficult. Small room.

2026-05-13 • via Nuitee
R
Ron • solo_traveller • gb
8
Perfect for a one night business stop-over
Pros:

Room and Breakfast good

Cons:

No lift

2026-05-13 • via Nuitee
J
Julia • solo_traveller • gb
8
Pros:

Friendly staff and clean room

Cons:

Location is on dual carriageway into town.

2026-05-12 • via Nuitee
Y
yvonne • solo_traveller • gb
10
Fabulous
Pros:

Great hotel , food lovely staff friendly, we will return in September on route to belguim

Cons:

Everything

2026-05-12 • via Nuitee
C
Chris • couple • gb
8
Basic but clean and functional
Pros:

Basic but clean and functional

Cons:

Restaurant didn’t open until 630pm

2026-05-12 • via Nuitee
D
David • solo_traveller • gb
8
2026-05-11 • via Nuitee
H
Hennessy • extended_group • gb
9
Just what we wanted:easily accessible, clean, quiet and comfortable
Pros:

Clean and met our expectations

Cons:

All tine

2026-05-10 • via Nuitee
K
Karim • family_with_children • fr
10
Bon rapport qualité prix pour un stop sur son trajet.
Pros:

Réservation par hasard en prenant le trajet vers Londres.
Très sympa et agréable pour se reposer sur un trajet.

Cons:

Bon petit déjeuner

2026-05-09 • via Nuitee
T
Thomas • solo_traveller • at
8
2026-05-09 • via Nuitee
A
Abdul • family_with_children • gb
9
Overall nice stay and fulfilled my requirements
Pros:

Calm and quiet with amenities needed

Cons:

The sofa bed extended was a hindrance since it was at the entrance blocking passage

2026-05-09 • via Nuitee
M
Michael • couple • gb
9
Very good our 3 or 4th visit
Pros:

Very good breakfast plenty of choice , nicely presented.

Cons:

No real issues ..but would be nice to have carpark fee rolled up with room rate.

2026-05-08 • via Nuitee
R
Rawlings • solo_traveller • gb
10
2026-05-08 • via Nuitee