Holiday Inn Express London - Dartford by IHG

Hotels
•
Holiday Inn Express
8.2 (183 reviews)
University Way, Dartford, England, DA1 5PA , Dartford , GB
371-902-1606

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Pets allowed

Facilities

Free breakfast
Meeting rooms
Free WiFi
24-hour front desk
Luggage storage
Elevator
Conference space
Television in common areas
Free breakfast
Safe-deposit box at front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice breakfast
Cons:
Cleanliness issues
Noisy rooms
Inconsistent service

Categories

Cleanliness
6.45
Several reviews mention cleanliness issues, such as grubby rooms and overflowing sanitary bins.
Service
8.95
Most reviews highlight friendly and helpful staff, though there are exceptions.
Location
8.95
Location is described positively, providing good value.
Room Quality
7.45
Mixed sentiments about room quality; some describe discomfort and noise, while others find them pleasant.
Amenities
8.45
Amenities mentioned include breakfast options and clean facilities.
Value for Money
8.95
Value perceived as good, especially with positive mentions of breakfast and room rates.
Food and Beverage
7.45
Food quality has been criticized in some reviews but noted to be decent in others.
Overall Experience
8.95
General sentiment about the experience is positive despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:03

Property Description

Convenient Amenities

Enjoy complimentary wireless internet access, TV in the common area, and a vending machine during your stay.

Dining and Bar Options

Savor a delicious meal at the Great Room and unwind with a drink at the bar/lounge.

Event Facilities and Services

Benefit from amenities like a 24-hour front desk, luggage storage, and event spaces for conferences or meetings.

Book your stay at Holiday Inn Express London - Dartford, an IHG Hotel, and experience a comfortable and convenient stay near Bluewater Shopping Centre.

Important information:

  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LCY

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

8.2
Based on 183 reviews
Cleanliness: 6.45
Service: 8.95
Location: 8.95
Room Quality: 7.45
Amenities: 8.45
Value for Money: 8.95
Food and Beverage: 7.45
Overall Experience: 8.95
C
CARTER • couple • gb
9
for a short stay a real no brainer.
Pros:

the room was excellent, we had all we needed for our brief stay, the breakfast was very good and the selection of food was superb, finally the bed was extremely comfortable, all you need really.

Cons:

there were no fried eggs at breakfast

2026-05-09 • via Nuitee
A
Astrid • solo_traveller • ch
9
Würde jederzeit wiederkommen.
Pros:

Sehr nettes Personal, gutes Frühstück.
Alles hat bestens funktioniert.

Cons:

Der Aussenbereich könnte etwas ausgebaut werden, zum draussen sitzen.

2026-05-08 • via Nuitee
O
O Charles Adesanmi • solo_traveller • ie
9
Pros:

Good staff, good location and rooms clean.

2026-05-08 • via Nuitee
C
Chibuike • family_with_children • gb
8
2026-05-08 • via Nuitee
D
Dennis • family_with_children • nl
6
Pros:

Goed ontbijt. Locatie goed.

Cons:

Slaapbank erg klein. Badkamer is verouderd.

2026-05-07 • via Nuitee
D
Diggy • couple • gb
10
Good night sleep and clean with good and helpful staff
Pros:

All good second time I’ve stayed good breakfast excellent staff

Cons:

Nothing good location. Good night stay thank you

2026-05-07 • via Nuitee
P
Phil • solo_traveller • gb
9
2026-05-07 • via Nuitee
J
Jonathan • solo_traveller • fr
9
Très bien
Pros:

Simple, straight forward, good food, service, room, and efficient personnel

2026-05-07 • via Nuitee
L
Lavinia • solo_traveller • gb
8
Good hotel for Brands Hatch
Pros:

The staff were very friendly and helpful. The room was spacious, clean and overall welcoming. Good location. It is the kind of place that I would go back to. Good place for Truck Spotters.

Cons:

The room is in need of a smart tv. The restaurant is need of a change as the food was pretty bad.

2026-05-06 • via Nuitee
A
Allibert Yvann • solo_traveller • gb
10
2026-05-06 • via Nuitee
P
Phill • solo_traveller • gb
5
It was OK for the value for the money, but it was below par on the cleaning.
Pros:

The view from the window.

Cons:

The bathroom could have been cleaned better and the carpets needed vacuuming.

2026-05-06 • via Nuitee
A
ALIM • couple • gb
8
Okay
Pros:

Okay

Cons:

Free car parking

2026-05-05 • via Nuitee
O
oby • family_with_children • gb
5
Pros:

The bathroom was clean

Cons:

The dining looked dull
The air conditioner was on so the night wasn’t pleasant to

2026-05-05 • via Nuitee
T
Tracy • family_with_children • gb
8
Perfect for our overnight trip with a good hearty breakfast
Pros:

Easy check in, staff friendly and really helpful

Cons:

One floor smelt of cigarette smoke (not hotels fault as non smoking)

2026-05-05 • via Nuitee
O
Oluwaseun • couple • gb
10
2026-05-04 • via Nuitee
Y
Yoro • couple • gb
8
2026-05-04 • via Nuitee
M
michael • solo_traveller • gb
10
Will definitely recommend to others
Pros:

Clean room friendly staff

2026-05-03 • via Nuitee
S
Steve • solo_traveller • gb
10
Pros:

Lovely welcome from the receptionist,

2026-05-03 • via Nuitee
T
Timo • couple • de
8
2026-05-03 • via Nuitee
M
Mohsan • couple • gb
10
2026-05-03 • via Nuitee