Colonnade Hotel London

Pathetic hotel and please avoid at all costs

The rooms are in horrible state and not to mention antic lift

Just nothing right about this place

Very few amount of electric sockets in the room especially with 1 of the broken. The room was clean on 1st appearance but top of cupboard covered in dust. Room interior is dated including carpet, little amount of storage room.
Front desk staff very pleasant and helpful especially on helping us to store our cases on checkout day so we could have a final day in the city without our luggage. Very close to the nearest underground station

Had a great stay here and will definitely return. Plenty of charm in the building and great location. Very impressive staff who took great care and were friendly and helpful

Friendly staff, but old and tired hotel. Lots of unfinished fixings, and no hot water (in two stays)

Would seriously not recommend.

Very nice!

Tube stop is very close rooms are a good size excellent restaurants nearby

In desperate need of a refurbishment,with many facilities in the room not working prperly.

Close to a tube statino is the only positive I have for this property.

the room I was put in stank. the ceiling was covered in browning water marks that looked like there was a significant leak from above. I was woken to the sound of a heavy drip in the room, right next to my luggage.
when I checked out the member of staff tried to charge me for breakfast even though my booking states it is included. when I argued my case he got visibly annoyed and walked off saying "you're done here". i couldn't believe the state of the room, but there was no chance to speak to the staff in the morning after the altercation over double breakfast charge.

Arrived quite late so we were very tired. We were given basement rooms and

Air conditioning not working! V hot room! Noisey Fan only! Shower only produced very hot water! No one at desk when I arrived!

The staff was nice and helpful

Check in was excellent and willingness to accommodate our late request for 2 beds could not have been better. This resulted in a more than comfortable upgrade.

Nicely positioned hotel. The rooms were a little dated but clean.

I’m one of those who never complains, however, I could feel every spring through what’s left of the mattress. No hot water for a 9am shower? Tiles falling off/loose in the dated bathroom. 11am check out sounded great, but cleaners cleaning rooms from 7:45am so what’s the point? Good air con that was the only positive. Sadly this is old, not cheap and certainly never been 4 stars.

Truth is, this hotel probably deserves most of the hilariously bad reviews. The rooms all seems to be in various stages of collapse - some have only hot water, others have only cold. Some have broken or barely functioning air conditioning. Half the power sockets are broken/ a death risk.

The place was renovated very shoddily about 25 years ago and it’s clear the owner can’t or won’t pay to get it fixed.

However, I got a very good deal on one of the premium rooms, the bed was great, the location perfect for my visit and as a result would be very happy to stay again for that sort of price..

Bigroom. Bright and clean. Good continental breakfast with plenty of choice. Staff cheerful, pleasant and helpful.

No hot water and a funny smell.

Lovely Colonial type decor, friendly staff, great history of building. Pity cooked breakfast wasn’t available.

Stayed here for our honeymoon, was quite skeptical after seeing some bad reviews kn the lead up but our stay was comfortable and our room was spacious and clean. My husband tried the English breakfast which he said was okay (smaller than expected). The staff were welcoming. The only downside we found was it was noisy where we were staying on the bottom floor as we were close to the restaurant and you could constantly hear other guests.