Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable stay
Cons:
Limited breakfast variety
Outdated facilities
Cleanliness concerns

Categories

Cleanliness
7.85
Some reviews indicated cleanliness but mentioned issues with outdated facilities.
Service
9.35
Many reviews praised the friendly and helpful staff.
Location
9.35
Multiple reviews highlighted the hotel's excellent location near transport and attractions.
Room Quality
8.35
Rooms were comfortable but some reported issues with maintenance.
Amenities
8.35
Basic amenities mentioned; improvements needed in some areas.
Value for Money
8.85
Considered acceptable but some felt the price was high for the quality.
Food and Beverage
7.85
Breakfast variety was noted as limited compared to expectations.
Overall Experience
8.85
Overall experience was positive, despite some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 12:40

Property Description

Luxurious Boutique Bedrooms with Turndown Gifts
Experience a stay at the stylish Ashburn Hotel with boutique bedrooms offering free Wi-Fi and turndown gifts. Each room features a luxury bathroom with plush robes and complimentary toiletries, along with modern amenities like a flat-screen TV and air conditioning.

Variety of Accommodation Options
In addition to the sumptuous rooms, Ashburn Hotel provides a range of apartments with elegant furniture, fully fitted kitchens, comfortable seating areas, and private bathrooms. Whether you prefer a traditional room or a spacious apartment, we have the perfect accommodation for your needs.

Prime Location near Top Attractions
Conveniently located on Cromwell Road, just 500 meters from the Natural History Museum, Ashburn Hotel is also within walking distance of Knightsbridge's upscale shops and Hyde Park. With Gloucester Road Underground Station nearby, exploring London is easy and accessible.

Book your stay at Ashburn Hotel now for a luxurious and convenient experience!

Important information:

Please note that guests staying in any of the apartments are kindly requested to check in at the Ashburn Hotel.

Please note that when you make a reservation for Ashburn Apartments, breakfast and room service is not available.

Please note that the card used for the payment of the stay must be presented at check-in together with a ID.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Location

Guest Reviews

8.6
Based on 3286 reviews
Cleanliness: 7.85
Service: 9.35
Location: 9.35
Room Quality: 8.35
Amenities: 8.35
Value for Money: 8.85
Food and Beverage: 7.85
Overall Experience: 8.85
M
Mareile couple de
9
2026-08-08 via Nuitee
D
Diana couple us
10
A beautiful comfortable hotel!
Pros:

It’s perfectly located, very comfortable and the staff were fantastic and friendly!!

Cons:

Nothing

2026-08-08 via Nuitee
M
Markus couple de
8
2026-08-06 via Nuitee
A
Aldo couple it
9
Ottima esperienza
Pros:

Pulizia, posizione prossima alla metro, ampiezza della camera, gentilezza del personale

2026-08-05 via Nuitee
S
Sarah solo_traveller fr
9
Très bel endroit
Pros:

Emplacement.

2026-08-05 via Nuitee
H
hinterdemhorizont couple de
4
Hotel ist deutlich in die Jahre gekommen - mit dem Personal als Lichtblick
Pros:

Die Lage des Hotels ist gut. Nicht weit vom Kensington- und Hydepark, dem Naturhistorischen Museum, dem Portobello Road Market etc. Das Personal ist super freundlich und sehr hilfsbereit - sie waren extrem bemüht und hätten für sich alleine eine 10 von 10 verdient. Das Zimmer hatte eine schöne Größe. Das Bett war an sich bequem - wenn man eine feste Matratze mag, wie wir.

Cons:

Das Frühstück war für ein 4-Sterne-Hotel extrem überschaubar; am ersten Morgen gab es nicht mal Eier; Brötchen gab es gar nicht - nur aufgebackenes Brot mit einer harten Kruste. Das Hotel ist eigentlich schön, aber unserem Empfinden nach, ist es extrem in die Jahre gekommen. Das Zimmer hatte eigentlich eine angenehme Größe - ABER: Duschen ist eine Katastrophe - scheinbar reicht der Wasserdruck nur bedingt dafür, dass dieser in den höher gelegenen Etagen ankommt - zumindest dann, wenn mehrere Leute im Hotel gleichzeitig zu duschen scheinen - was man übrigens hört, weil die Zimmernachbarn genauso an den Armaturen herumzudrehen (es quietscht) schienen, wie wir. Kommt das Wasser an, dann ist das mit drei Handhebeln ein Glücksspiel, das Wasser möglichst nicht kochend heiß auf den Körper laufen zu lassen - hat man die Handhebel ordentlich eingestellt, dann darf man sich keineswegs darauf verlassen, dass diese beim nächsten Mal so auch sinnvoll eingestellt sind - es war extrem schwierig. Duschen soll, neben dem Reinigungseffekt, den dies mit sich bringt, auch Spaß machen - das war es nicht! Die gerissenen Fliesen auf dem Badezimmerboden erwähne ich nur am Rand. Fönen im Bad? Weit gefehlt - dafür muss man, weil kein Stecker dafür vorhanden ist, in eine fensterlose Kammer, die auch als begehbarer Schrank zu diesen scheint- dies ist zumindest merkwürdig - es ist aber wenigstens ein großer Spiegel vorhanden. Von mehreren Fenstern ließ sich eins öffnen. Viel frische Luft kommt hierdurch relativ wenig rein - geschweige denn, dass man mal ein wenig durchlüften kann. Die Möblierung ist deutlich in die Jahre gekommen - egal, ob Bett, Sessel, Kommoden, Nachttische etc. - hierzulande würden solche Möbel nicht mehr genutzt werden - definitiv nicht in einem 4-Sterne-Hotel. Was aber gar nicht mehr geht, ist Teppichboden in den Zimmern - egal in welcher Hotelkategorie - Teppichboden ist schon extrem schwierig.

2026-08-05 via Nuitee
W
Wen Cheng solo_traveller tw
9
2026-08-05 via Nuitee
L
Lori extended_group us
9
2026-08-04 via Nuitee
J
Jerry couple us
9
Enjoyed
Pros:

Location

Cons:

A/C not great

2026-08-03 via Nuitee
M
Marlen couple ca
8
Very good location and staff was exceptional.
Pros:

The bed. The shower. The air conditioning.

Cons:

Nothing really. The hotel was a bit tired but I understand it has been purchased and will be renovated.

2026-08-03 via Nuitee
A
Alfonso couple es
1
2026-08-03 via Nuitee
B
Bruno couple fr
8
Bon hôtel . Très londonien . Personnel très sympathique.
2026-08-02 via Nuitee
L
Louis couple au
10
You won’t regret staying here !
Pros:

Very comfortable hotel in great location.
Excellent staff , Andy at front desk was super polite and very helpful with restaurant and pub recommendations. Marta , our breakfast host was friendly , professional, and offered great service

Cons:

Nil

2026-07-25 via Nuitee
N
Nuria solo_traveller es
9
Pros:

Atención del personal y situacion del hotel

2026-07-25 via Nuitee
L
Linda solo_traveller us
10
Wonderful experience
Pros:

Great location just 2 blocks from Gloucester tube station, 12 mins from Earl' Court. Lots of restaurant choices, grocery close. Great breakfast buffet. Comfortable rooms, plenty of space. Quiet even though on a busy road. Staff very friendly and helpful especially Adriana at the front desk and Marta in the breakfast room. Delightful!

2026-07-24 via Nuitee
S
serra solo_traveller tr
3
Cons:

Otel çok kötü kokuyor, personel kötü değil iyiydi ama odalar temiz değil otel çok eski

2026-07-22 via Nuitee
C
Chantelle couple au
10
Ideal London Stay
Pros:

Great location, clean and spacious room. Highly recommend!

2026-07-21 via Nuitee
W
Wilhelmina couple nl
9
Super fijn hotel, kamer schoon, vriendelijk personeel
Pros:

Fijne ligging, schoon, vriendelijk personeel

2026-07-20 via Nuitee
A
Andrzej couple pl
8
A good hotel for a stay of a few days.
Pros:

Good location, close to Underground, good value for money.

Cons:

Despite being charged twice for breakfast due to a payment terminal error—which, in theory, was not the hotel's fault—I was waiting for the money back several weeks. Finally got it but... As mentioned also in other reviews problem with water preassure.

2026-07-19 via Nuitee
M
Mark couple us
10
Loved this hotel & location
Pros:

Great location from the underground. Nice size room, comfortable bed and amenities. Wonderful cool air-conditioning during the heat wave. Would recommend and would go back.

2026-07-19 via Nuitee