Holiday Inn Express London Victoria by IHG

Hotels
Holiday Inn Express
7.7 (1776 reviews)
106 - 110 Belgrave Rd, Victoria , London , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Lift / Elevator
Laundry
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
Dirty rooms
Limited amenities
Noisy environment

Categories

Cleanliness
5.69
Several reviews mentioned dirty rooms and stained floors, indicating poor cleanliness.
Service
8.66
Multiple guests praised the staff for being friendly and helpful.
Location
9.2
Reviewers appreciated the hotel's proximity to transport links and attractions.
Room Quality
7.15
Some reviews cited room sizes and amenities as limited, leading to average sentiment.
Amenities
7.68
Amenities were mentioned but not extensively praised, resulting in a respectable score.
Value for Money
8.14
Many guests felt the pricing reflected the experience, leading to a solid rating.
Food and Beverage
7.19
Breakfast quality was mentioned positively, but some felt it could improve.
Overall Experience
7.86
Despite various issues, many reviews pointed out favorable experiences in staff support and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:17

Property Description

Central Location near Transportation Hubs

Located in a Grade II listed building near Victoria Railway Station, Holiday Inn Express London Victoria offers convenience and accessibility for travelers. Pimlico Underground Station is just a short walk away, making exploring the city a breeze.

Modern Rooms with Essential Amenities

The hotel boasts modern rooms equipped with flat-screen TVs, internet access, and private bathrooms. Guests can unwind with on-demand movies and enjoy the convenience of tea/coffee facilities and work desks in each room.

Delicious Breakfast and Lounge Bar

Start your day with a traditional continental breakfast in the spacious dining room, complete with fresh coffee and a variety of cereals. Unwind in the evening at the lounge bar with a selection of drinks and light snacks.

Book your stay at Holiday Inn Express Victoria for a comfortable and convenient experience in the heart of London.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 1776 reviews
Cleanliness: 5.69
Service: 8.66
Location: 9.2
Room Quality: 7.15
Amenities: 7.68
Value for Money: 8.14
Food and Beverage: 7.19
Overall Experience: 7.86
C
Choy solo_traveller gb
9
Pleasant stay didnt like room
Pros:

I liked the staff, they were so friendly, made you feel welcome also the breakfast was nice, good choice of foods thank yiou so much

Cons:

We didnt like the twin room was on basement level, the room had little natural light & a window that did not open! We asked for not a ground floor or basement level room several times but our request was not accomodated due to us only staying one night! As we were there only one night we went with what we were given but wouldnt of wanted to stay in that room more than one night! Too dark & dingy, we did have a portable air con unit thankfully as the weather was 32 degrees outside! Also minor issue the carpet in the room was digusting & dirty which let the rest of the room state down as the rest of room was clean

2026-07-03 via Nuitee
C
Cristiana couple gb
4
Josh and Anna at the reception were amazing !thank you
Pros:

The location was perfect , the staff erre amazing

Cons:

I had the room 406 and the toilet had a really bad smell

2026-07-03 via Nuitee
K
Kamakshi solo_traveller in
8
Good location and courteous staff. The room was a bit not value for money
Pros:

Breakfast was good, staff were also good and so was the location.

Cons:

I think the room was a quite ok but the moving space was not great

2026-07-02 via Nuitee
M
MARIKO couple jp
5
2026-06-30 via Nuitee
N
Nicki extended_group gb
10
Staff were so lovely and helpful. Great location and room and breakfast spot on for what I needed.
Pros:

Great location for access to both Victoria and Battersea. Which provide access for trains, underground and Uber Boat.

Cons:

The lift seemed to constantly be in use. I was on the fourth floor and apart from taking my case up and down, I had to walk the stairs.

2026-06-30 via Nuitee
A
Alison couple gg
8
Great for a break in London
Pros:

Its location & it didn’t look like a hotel! The rooms were comfortable & clean

Cons:

Nothing

2026-06-29 via Nuitee
E
Ewa extended_group pl
1
I will back to London but not to that hotel!
Pros:

Breakfast

Cons:

Air conditione did not work, in bathroom the water did not flow into the drain but spread all over the bathroom floor!

2026-06-28 via Nuitee
S
Siân couple gb
9
Great location and so clean.
Pros:

I liked the location, so close to the underground but yet it’s a lovely quiet area. So clean and comfy beds. All the staff were so friendly and helpful

Cons:

The air con in the room goes off all the time. Assumably because it’s cooled down the room, but it doesn’t click back in again. So I woke up boiling hot and had to get up and turn it back on.

2026-06-28 via Nuitee
N
Naomi solo_traveller gb
10
Pros:

Everything. Staff made our stay easy.
Breakfast is always good and even better now that there is a pancake machine!

Cons:

Nothing to dislike about this hotel.

2026-06-21 via Nuitee
W
William couple gb
7
2026-06-21 via Nuitee
S
Simon couple gb
9
2026-06-19 via Nuitee
C
Chris solo_traveller gb
10
Good
Pros:

Nice place

Cons:

Dirty carpets in room

2026-06-16 via Nuitee
S
Stephan couple fr
8
Pros:

L'hôtel est bien situé à Londres, à quelques minutes à pied de la gare Victoria, et à proximité de la station Pimlico.
Les chambres sont propres et bien équipées.

Cons:

Nous étions un peu déçu par le petit déjeuner. Un peu plus de variété aurait été apprécié.

2026-06-16 via Nuitee
Y
Yamelith extended_group mx
2
Price was not value for money. Only thing positive about the experience was the location and staff. Would not return.
Pros:

Good location that was close to major transport links and lovely staff at the breakfast room.

Cons:

We had a small and awkwardly laid out room that was at the end of its own corridor.

A. The far side of the bed was hard to access due to small space and an air conditioner squeezed between it and the wall.

B. The window was damaged and therefore could not close. There was evidence of where staff tried to seal it with tape.

C. Due to the L shaped formation of the bathroom, if one person sat on the toilet and another were to enter, the person on the toilet would be trapped on the toilet due to the inward opening door.

D. Tight and awkward layout made it almost impossible to not knock off items in the room. There was a slight step into the bathroom that wasn’t visually marked making it easy to stub your toe.

E. Staff moving boxes into the corridor prevented us from accessing our room.

F. Staff rooms and the breakfast hall being placed on either side of the room meant that we had noise disturbances at all times of morning, day and night.

G. The room was unclean with stains in the carpet and beneath the radiator where there was evidence of leaks.

Overall the price paid was not of the value of the experience received.

2026-06-15 via Nuitee
A
Adrian Ricardo Luis solo_traveller ar
5
Pros:

La atención del personal en el desayuno

Cons:

Que no hablaba en español y no hubiese al menos un refrigerador o pava electrica en la habitación

2026-06-15 via Nuitee
K
Ksenia solo_traveller gb
4
Pros:

Good location and good breakfast. Quiet.

Cons:

It was a bit run down and the air conditioning was provided by a large loud stand-alone unit. I chose this because I stayed at Holiday Inns before but was disappointed by the standard.

2026-06-14 via Nuitee
R
Raul solo_traveller es
8
Hotel muy bien ubicado
Pros:

El Desayuno y la ubicación.

Cons:

La ducha no tiene plato de ducha y se sale toda el agua por el baño.

2026-06-11 via Nuitee
M
Maria couple gb
1
In short it ruined our weekend .
Pros:

Nothing

Cons:

They did not have a lift to the room allocated to me and as I was on crutches it was not acceptable and when I requested another room they only had one with a double bed which I had to share with my niece which was also unacceptable.
The room was dirty and needed a good clean and updating.

2026-06-09 via Nuitee
M
Madhav couple us
7
Very basic hotel for price
Pros:

The front desk Shreya Sharma was excellent and helped us a lot

Cons:

the rooms were tiny, no table/chair

2026-06-08 via Nuitee
M
Madhav couple us
6
Pros:

The front desk attendant Shreya Sharma was excellent and helped us a lot

Cons:

The rooms very basic, very small- No chair or table in twin bed

2026-06-08 via Nuitee