K Hotel Kensington

Hotels
•
Independent
8 (141 reviews)
131-137 Cromwell Road, Kensington, London, England, SW7 4DU , London , GB
44-207-8352969

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Facilities

Express check-out
Free WiFi
24-hour front desk
Express check-in/check-out
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Express check-out
Smoke-free property
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable stay
Cons:
Dirty rooms
Small room size
Poor cleanliness

Categories

Cleanliness
5.75
Reports of blood stains, dirty rooms, and lack of cleanliness.
Service
9.75
Staff were described as friendly and amazing.
Location
9.75
Great location with easy access to public transport and popular areas.
Room Quality
5.75
Rooms are very small and reports of windowless basement rooms.
Amenities
8.75
Standard quality for this hotel tier.
Value for Money
6.75
Some guests felt they overpaid for the quality offered.
Food and Beverage
8.75
Standard quality for this hotel tier.
Overall Experience
8.75
Mixed experiences, but overall positive due to location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:40

Property Description

Discover the perfect blend of comfort and convenience at our stunning hotel in the heart of London.

Culinary Delights
Start your day right with our delectable buffet breakfasts served daily from 7:30 AM to 10:30 AM, allowing you to fuel up before exploring the vibrant city.

Comfortable Accommodations
Relax in our air-conditioned rooms equipped with LCD televisions, complimentary Wi-Fi, and satellite programming. Each room is furnished with a secure safe and dedicated workspace, ensuring a home-like experience.

Prime Location
Nestled within walking distance of attractions such as the Natural History Museum and Kensington High Street, you'll have the best of London's culture and nightlife right at your doorstep.

Don’t miss out on an unforgettable stay; book your room now!

Important information:

  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Alcohol is not served at this property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Food & Beverage

    No alcohol served onsite

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8
Based on 141 reviews
Cleanliness: 5.75
Service: 9.75
Location: 9.75
Room Quality: 5.75
Amenities: 8.75
Value for Money: 6.75
Food and Beverage: 8.75
Overall Experience: 8.75
İrem • couple • tr
9
2026-05-16 • via Nuitee
K
Katie • family_with_children • hr
8
2026-05-16 • via Nuitee
B
Blanca • couple • es
8
Buena relación calidad precio
Pros:

Lo mejor la ubicación y limpieza

Cons:

Habitación un poco pequeña

2026-05-16 • via Nuitee
N
Nadeem • couple • gb
10
Great location friendly staff
Pros:

Clean and friendly

Cons:

Saw dust on the best

2026-05-16 • via Nuitee
I
Inthujan • extended_group • no
10
Pros:

Great stay and a great location, very friendly staff also!

2026-05-15 • via Nuitee
V
Victoria • couple • gb
6
Fine for a place to sleep and shower but otherwise unimpressive
Pros:

The location was great and the room was clean, the housekeeping team kindly tidied our room each day and refreshed our towels.

Cons:

The wall socket by the bed was broken so we couldn’t charge our devices, the shower head was broken like a hole had been punched in it and there was water spitting everywhere, there was music blasting in the corridors which was very unpleasant when trying to rest in the room during the day. I mentioned these things to the front desk staff at checkout but she only said, “thank you for telling me” and did not write anything down or make any apology or say that these things would be looked at. For the price of the hotel and its 4-star designation, I would have expected a better quality of customer service and better condition of the rooms.

2026-05-15 • via Nuitee
F
FRANCISCO • couple • ar
9
2026-05-15 • via Nuitee
C
Claudia • solo_traveller • pt
4
Cons:

Ficamos na cave. O quarto era super pequeno, uma grande janela mas com vista para um muro de betão.
As janelas Não tinham isolamento nenhum, a luz entrava toda no quarto assim como todo o barulho da rua se ouvia. Não deu para dormir descansada.
O pequeno almoço tinha muito pouca variedade.

2026-05-15 • via Nuitee
M
Meshari • couple • gb
3
Cons:

The reception staff

2026-05-15 • via Nuitee
F
Fanny • family_with_children • fr
7
Nous avons passé un agréable séjour. Cependant je trouve le prix excessif par rapport à la qualité des chambres. Certain
Pros:

L'emplacement, le petit déjeuner, le personnel

Cons:

Rien

2026-05-15 • via Nuitee
Z
Zuzanna • couple • ie
4
Cons:

We were in the underground which was very cold and there was hair in the shower. The shower also didn’t drain so after a few minutes the shower floor was full.

2026-05-15 • via Nuitee
A
Adina • couple • ro
8
2026-05-14 • via Nuitee
H
Holly • solo_traveller • gb
8
2026-05-14 • via Nuitee
T
Troje • couple • xk
9
2026-05-14 • via Nuitee
R
RYAN • solo_traveller • gb
8
Value for money in a luxury location
Pros:

Room was comfortable, decent size, staff were welcoming, breakfast was value for money. Short walk from Gloucester Road tube station.

Cons:

N/A

2026-05-14 • via Nuitee
B
Bigset • extended_group • no
8
2026-05-14 • via Nuitee
M
M. Engracia • couple • es
8
Habitacio petita
Pros:

L’habitacio era molttt petita i el sostre inclinat! Hi havia molt poc espai!

Cons:

Doncs l’habitacio tan petita

2026-05-14 • via Nuitee
J
Jose • solo_traveller • fr
9
Pros:

Tout

Cons:

Rien

2026-05-13 • via Nuitee
C
Cinzia_Vicenza • couple • it
8
A POCHI PASSI DAL METRO, IN CENTRO A LONDRA
Pros:

LA POSIZIONE DELL'ALBERGO E' MOLTO BUONA, VICINISSIMA ALLA STAZIONE METRO DI GLOUCESTER ROAD. LA COLAZIONE, SIA ALL'INGLESE CHE CONTINENTALE ERA BUONA E MOLTO BEN FORNITA. PERSONALE MOLTO GENTILE

Cons:

LA CAMERA ERA ESTREMAMENTE PICCOLA, AVEVAMO DIFFICOLTA' A MUOVERCI. INVECE IL BAGNO NON ERA MALE. PECCATO PER IL LAVANDINO MINUSCOLO

2026-05-13 • via Nuitee
A
Anne • extended_group • fr
10
Parfait
Pros:

Hotel très bien situé entre 2 arrêts de métro, la chambre était très confortable et propre. Le personnel a été attentionné et réactif.

Cons:

Ce serait un plus si il y avait un meuble de salle de bain où l'on peut poser nos affaires de toilettes (petite desserte au dessus de l'évier pas suffisante pour y déposer une trousse de toilette). Un plus également si il y avait des portes manteaux. Mais ce sont des détails qui n'enlève rien à la qualité de notre séjour.

2026-05-13 • via Nuitee