K Hotel Kensington

Hotels
Independent
8 (141 reviews)
131-137 Cromwell Road, Kensington, London, England, SW7 4DU , London , GB

Facilities

Express check-out
Free WiFi
24-hour front desk
Express check-in/check-out
Wheelchair accessible
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Express check-out
Smoke-free property
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable stay
Cons:
Dirty rooms
Small room size
Poor cleanliness

Categories

Cleanliness
5.75
Reports of blood stains, dirty rooms, and lack of cleanliness.
Service
9.75
Staff were described as friendly and amazing.
Location
9.75
Great location with easy access to public transport and popular areas.
Room Quality
5.75
Rooms are very small and reports of windowless basement rooms.
Amenities
8.75
Standard quality for this hotel tier.
Value for Money
6.75
Some guests felt they overpaid for the quality offered.
Food and Beverage
8.75
Standard quality for this hotel tier.
Overall Experience
8.75
Mixed experiences, but overall positive due to location and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:40

Property Description

Discover the perfect blend of comfort and convenience at our stunning hotel in the heart of London.

Culinary Delights
Start your day right with our delectable buffet breakfasts served daily from 7:30 AM to 10:30 AM, allowing you to fuel up before exploring the vibrant city.

Comfortable Accommodations
Relax in our air-conditioned rooms equipped with LCD televisions, complimentary Wi-Fi, and satellite programming. Each room is furnished with a secure safe and dedicated workspace, ensuring a home-like experience.

Prime Location
Nestled within walking distance of attractions such as the Natural History Museum and Kensington High Street, you'll have the best of London's culture and nightlife right at your doorstep.

Don’t miss out on an unforgettable stay; book your room now!

Important information:

  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Alcohol is not served at this property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Food & Beverage

    No alcohol served onsite

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8
Based on 141 reviews
Cleanliness: 5.75
Service: 9.75
Location: 9.75
Room Quality: 5.75
Amenities: 8.75
Value for Money: 6.75
Food and Beverage: 8.75
Overall Experience: 8.75
M
Margaret family
10
Pros:

The rooms were clean and well appointed. The staff were hospitable, some went above and beyond. The shops, laundromat, dining and transport were all accessible.

2025-10-09 via Nuitee
M
Margaret partner
8
Pros:

The rooms were small but clean and well equipped. The staff on the whole looked after us well. The shops and dining were easily accessible and transport was convenient, also easy to walk around

2025-10-09 via Nuitee
D
Danielle
2
Pros:

BED BUGS & STAINED SHEETS:
Unfortunately I cannot recommend this hotel as there were bed bugs in my room, specifically on the bed and curtains. After multiple conversations with the hotel staff they swapped my room, which took around an hour and I ended up getting to sleep at 02:30.
I am covered in bites on my legs and will have to quarantine my belongings to ensure the bed bugs do not enter my home.
There were also stains and hair on the sheets.
I was not issued an apology and had to insist on a new room.
For the price and the cleanliness there a better hotels available. The area around the hotel however is very convenient.

2025-10-08 via Nuitee
P
Peter
8
Pros:

Great location for the tube, less than 10 minutes walk from Gloucester Road. Handy Waitrose just beside the tube, some fast food outlets and bars too.
Room was tiny, only a double bed and room to shuffle around it. Fresh towels left during our 2 night stay and basic toiletries provided.
Kettle in room with tea, coffee and biscuits.
We didn't book breakfast so can't comment. We did leave luggage on our last morning and it was stored securely until we collected it before heading for our train.

2025-10-08 via Nuitee
U
UZODINMA
8
Pros:

Yes nearby shops and the air quality was excellent

2025-10-08 via Nuitee
N
Nicola
8
Pros:

Location of the hotel was great - only about a 5 minute walk to Gloucester station which made it super handy to get around London. We booked a double room for 7 days and it was very spacious (might have got lucky with this) and clean. The only thing I would say is because it was an old building, sound from the corridor and people walking down nearby stairs could be heard. Overall a fantastic spot for a great price and would go back.

2025-10-06 via Nuitee
D
Delfina
10
Pros:

Very well!! Good location and very confortable

2025-10-02 via Nuitee
P
Patricia
8
Pros:

It’s a little budget feeling

2025-10-02 via Nuitee
S
Seim
8
Pros:

Area is very central with buses around and Gloucester tube station 500meters away. Room was very clean, though small. Good coffee machine, friendly staff. Will come back to it.

2025-09-30 via Nuitee
M
Mark
6
Pros:

Mattress very uncomfortable
No frig in room
Breakfast poor quality; little variety
Great supermarkets nearby
Good transportation options
Pleasant and friendly staff

2025-09-30 via Nuitee
K
Kelly
2
Pros:

Teeny tiny room that I could just not tolerate. Checked out immediately and went to a better hotel down the street though I lost a lot of money. Worth it.

2025-09-20 via Nuitee
J
John partner
10
Pros:

Clean and professional. Easy transportation from ST Pacras train station and even LCY airport. Close by Piccadilly line so traveling popular areas were so easy. Even walkable to Kensington palace and Hyde park areas. We were able to visit science and dinosaur museum which was our favourite at the first day by walking. 20-30 mins to other locations like London eye and Big Ben.

2025-09-20 via Nuitee
M
Mohsen
10
Pros:

Every thing was perfect

2025-08-14 via Nuitee
V
Verified traveler
6
Hmmm
Pros:

It was a surprise when they first tried to put us in a room in the basement - without windows. I got moved to another basement room. The staff was friendly - it wasn’t their fault. I would not have stayed had a known id be out subterranean. Felt like a dungeon.

2025-08-13 via Nuitee
V
Verified traveler
2
Pros:

My client was given a coeroom to stay in

2025-08-13 via Nuitee
J
Jelena
6
Not a place I would go back to
Pros:

There was a blood stain on the bed
Room was dirty
No sound proofing
Space very small

2025-08-04 via Nuitee
H
Héctor family
8
Pros:

Very good option

2025-08-03 via Nuitee
S
Sonali family
6
Pros:

Pros:Nice staff and location
Cons: Very small and cramped rooms and noisy as on a busy street.

2025-08-02 via Nuitee
M
Matthew partner
4
Pros:

Hotel rooms are exceptionally small. No room for suitcases. There are basement rooms with no windows. Rooms weren’t very clean. Blood stain on fresh towels. Dust. Broken shower door.
Great location. Near underground.

2025-07-29 via Nuitee
A
Azad
10
Pros:

Comfortable stay, clean room, great staff

2025-07-29 via Nuitee