Holiday Inn Express Taunton East by IHG

Hotels
Holiday Inn Express
8.4 (3073 reviews)
Blackbrook Business Park, Blackbrook Park Avenue , Taunton , gb

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Very clean
Good value for money
Cons:
High food prices
Noise issues from nearby guests
Limited room amenities

Categories

Cleanliness
8.64
The hotel was described as very clean and smart throughout.
Service
8.71
Staff were consistently mentioned as friendly and helpful across multiple reviews.
Location
8.65
The hotel's location was noted as easy and convenient with ample parking.
Room Quality
8.1
There were mixed feelings; while some rooms were large and comfortable, noise issues were cited.
Amenities
8.53
Amenities like free parking and a good breakfast were highlighted.
Value for Money
8.39
Despite some high food prices, the overall value for the hotel was considered good.
Food and Beverage
7.64
Food prices and quality received negative feedback, particularly regarding evening meals.
Overall Experience
8.51
Guests enjoyed their stays overall but noted some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:19

Property Description

Modern Accommodation and Convenient Location
Located just off junction 25 of the M5, our contemporary hotel offers modern accommodation and friendly service, making it the perfect base for exploring Taunton and Somerset. With free Wi-Fi throughout the property, stay connected and comfortable during your visit.

Inclusive Express Start™ Breakfast and Comfortable Rooms
Start your day right with our inclusive Express Start™ breakfast buffet, featuring a variety of continental and cooked items. Relax in our rooms equipped with a 32-inch flat-screen TV, free WiFi, air-conditioning, and comfortable beds. Enjoy the convenience of an en-suite with a power shower and modern decor.

Ample Free Parking and On-Site Dining Options
Take advantage of our ample free parking with 150 spaces and unwind in our guest lounge and licensed bar, serving evening meals. With 3 meeting rooms offering free WiFi and a 24-hour reception, we cater to all your needs.

Experience comfort and convenience at our hotel – book your stay now!

Important information:

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note that cash payments are not allowed.

Pets are welcome at our hotel. An additional charge of GBP 30 per pet per stay applies. Pre-booking is essential. Please get in touch with the hotel to check availability.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 3073 reviews
Cleanliness: 8.64
Service: 8.71
Location: 8.65
Room Quality: 8.1
Amenities: 8.53
Value for Money: 8.39
Food and Beverage: 7.64
Overall Experience: 8.51
N
Nathan couple gb
8
2026-03-14 via Nuitee
M
matthew couple au
8
Pros:

Breakfast

2026-03-13 via Nuitee
R
Robert couple gb
5
It was a motorway hotel. It was fine.
Pros:

Nothing in particular

Cons:

Nothing in particular

2026-03-13 via Nuitee
S
susan couple gb
8
2026-03-12 via Nuitee
A
Adagba solo_traveller gb
10
2026-03-12 via Nuitee
M
Monika couple gb
10
2026-03-11 via Nuitee
B
Beverley extended_group gb
8
Would stay again if in the area.
Pros:

Everything was good, location, food & staff - overall a very pleasant stay.

Cons:

The heating didn’t work in room but the night Porter gave us an independent heater which soon warmed up & was fine. We used this all the time we were there as the heating wasn’t fixed at all.

2026-03-11 via Nuitee
S
Sellars family_with_children gb
10
Pros:

Great stay

Cons:

N/a

2026-03-10 via Nuitee
J
John family_with_children gb
10
A great stay.
Pros:

The staff, room, free parking, shower, breakfast, all were excellent.

Cons:

No comment here is required.

2026-03-10 via Nuitee
P
Patrick couple gb
10
2026-03-08 via Nuitee
C
Chattell family_with_children gb
10
Pros:

Nice kind staff, clean, good location, gluten free breakfast available

Cons:

Nothing

2026-03-08 via Nuitee
J
John solo_traveller gb
9
It was as good as I could have wished.
Pros:

Room and bed were clean and comfortable. The breakfast was excellent with a wide choice.

Cons:

Nothing adverse to comment on.

2026-03-08 via Nuitee
I
Ian solo_traveller gb
8
Pros:

Good parking,good reception,clean,comfortable

Cons:

Poor lighting I bedroom

2026-03-07 via Nuitee
G
Gavin couple gb
8
Overall an excellent place to stay; would not hesitate to return
Pros:

Clean. Very convenient for M5. Friendly staff.

Cons:

Bed was on the small side.

2026-03-06 via Nuitee
R
rosinda family_with_children pt
8
Boa
Pros:

Bom

Cons:

Foi pena faltar o leite.

2026-03-06 via Nuitee
K
Knight family_with_children gb
10
2026-03-06 via Nuitee
A
Ankr solo_traveller gb
9
2026-03-06 via Nuitee
H
Horne couple gb
8
I enjoyed my stay at the hotel despite it was short. I will definitely stay at this hotel again if am in the area.
Pros:

The location was a reasonable distance from the train station

Cons:

The property was clean and much better than expected. There was a sofa in the room which was a plus.

2026-03-05 via Nuitee
H
Henry family_with_children gb
10
Pros:

Thankyou 👌

2026-03-05 via Nuitee
S
Sarah couple gb
9
Would recommend any staying at this hotel
Pros:

Great location with ample parking. Staff were very helpful and nice to be able to have a quick drink at the bar as we arrived mid evening

2026-03-05 via Nuitee