Holiday Inn Express Taunton East by IHG

Hotels
•
Holiday Inn Express
8.4 (3351 reviews)
Blackbrook Business Park, Blackbrook Park Avenue , Taunton , gb

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Very clean
Good value for money
Cons:
High food prices
Noise issues from nearby guests
Limited room amenities

Categories

Cleanliness
8.64
The hotel was described as very clean and smart throughout.
Service
8.71
Staff were consistently mentioned as friendly and helpful across multiple reviews.
Location
8.65
The hotel's location was noted as easy and convenient with ample parking.
Room Quality
8.1
There were mixed feelings; while some rooms were large and comfortable, noise issues were cited.
Amenities
8.53
Amenities like free parking and a good breakfast were highlighted.
Value for Money
8.39
Despite some high food prices, the overall value for the hotel was considered good.
Food and Beverage
7.64
Food prices and quality received negative feedback, particularly regarding evening meals.
Overall Experience
8.51
Guests enjoyed their stays overall but noted some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:19

Property Description

Modern Accommodation and Convenient Location
Located just off junction 25 of the M5, our contemporary hotel offers modern accommodation and friendly service, making it the perfect base for exploring Taunton and Somerset. With free Wi-Fi throughout the property, stay connected and comfortable during your visit.

Inclusive Express Start™ Breakfast and Comfortable Rooms
Start your day right with our inclusive Express Start™ breakfast buffet, featuring a variety of continental and cooked items. Relax in our rooms equipped with a 32-inch flat-screen TV, free WiFi, air-conditioning, and comfortable beds. Enjoy the convenience of an en-suite with a power shower and modern decor.

Ample Free Parking and On-Site Dining Options
Take advantage of our ample free parking with 150 spaces and unwind in our guest lounge and licensed bar, serving evening meals. With 3 meeting rooms offering free WiFi and a 24-hour reception, we cater to all your needs.

Experience comfort and convenience at our hotel – book your stay now!

Important information:

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note that cash payments are not allowed.

Pets are welcome at our hotel. An additional charge of GBP 30 per pet per stay applies. Pre-booking is essential. Please get in touch with the hotel to check availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.4
Based on 3351 reviews
Cleanliness: 8.64
Service: 8.71
Location: 8.65
Room Quality: 8.1
Amenities: 8.53
Value for Money: 8.39
Food and Beverage: 7.64
Overall Experience: 8.51
M
Maurice • couple • nl
8
2026-07-04 • via Nuitee
D
dean • couple • gb
9
Relaxing
Pros:

Clean

Cons:

Nothing

2026-07-02 • via Nuitee
J
John • couple • gb
10
Nice new looking clean hotel exactly as described. breakfast was great too.
Pros:

Fresh and new looking and perfect to break our journey home from Cornwall to London.

Cons:

N/A

2026-07-02 • via Nuitee
B
BRIAN • solo_traveller • gb
10
Lovely overnight stay
Pros:

Everything. The staff were great, the room was very good and the food, especially the breakfast, was lovely.

Cons:

Can't think of anything.

2026-07-02 • via Nuitee
A
Amanda • family_with_children • gb
10
2026-07-01 • via Nuitee
R
Rob • couple • gb
8
2026-06-29 • via Nuitee
D
Diane • extended_group • gb
9
Excellent value for money
Pros:

Pleasant staff, clean room, comfortable bed, excellent complimentary breakfast

2026-06-29 • via Nuitee
D
Donna • couple • gb
9
2026-06-28 • via Nuitee
A
Ann • solo_traveller • gb
9
2026-06-28 • via Nuitee
W
WENSEN • extended_group • hk
10
Pros:

Very good, the waiter was very kind.

Cons:

Very good, the waiter was very kind.

2026-06-28 • via Nuitee
A
Andrew • family_with_children • gb
9
A perfect stop over on the way to Cornwall with my family
Pros:

Very nice hotel clean and staff were amazing. A great hotel to stop at on a family holiday down to Cornwall.

We will definitely use this hotel again

Cons:

Nothing

2026-06-28 • via Nuitee
P
Peter • couple • gb
10
Best overnight stay in the country!
Pros:

I can’t praise the staff highly enough. We had problems after a car ran into ours. The help given by the reception staff was fantastic

Cons:

Nothing! Everything was perfect

2026-06-28 • via Nuitee
E
Escolme • solo_traveller • gb
10
Pros:

It just ticked all the boxes, especially the air conditioning which was needed that night

Cons:

Nothing

2026-06-27 • via Nuitee
D
Delph • couple • gb
10
2026-06-27 • via Nuitee
D
Denise • family_with_children • gb
10
2026-06-27 • via Nuitee
R
Richey • couple • gb
8
2026-06-27 • via Nuitee
P
philip • solo_traveller • gb
10
2026-06-27 • via Nuitee
A
Anne-Marie • family_with_children • ie
10
This hotel exceeded our expectations. Will definitely recommend.
Pros:

Staff were friendly and accommodating. Breakfast was delicious and very well organised. When food ran low, it was replenished straight away. Beds were very comfortable and the shower was excellent. The hotel exceeded our expectations.

Cons:

I felt sorry for the staff as they were run off their feet but always kept a smile!

2026-06-26 • via Nuitee
N
Nick • extended_group • gb
10
Pros:

By the M5 but a very quiet nights sleep. Staff are always helpful and friendly.

Cons:

Nothing.

2026-06-26 • via Nuitee
A
Angela • solo_traveller • gb
9
Good value
Pros:

So easy to stay here and visit friends nearby.Staff always polite and helpful

2026-06-25 • via Nuitee