La Quinta by Wyndham Jonesboro

Hotels
•
La Quinta by Wyndham
8.2 (1123 reviews)
2407 Philllips Drive , Jonesboro , US
+1 870-275-4250

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Helpful, friendly staff (multiple mentions, named employees praised)
Convenient location and quiet
Clean and comfortable rooms often reported
Good price/availability
Plenty of parking
Gym available
Cons:
Mildew/pet urine/musty odors in some rooms; reports of flying insects
Check-in issues (missing reservation, slow service, one rude employee)
Breakfast often described as basic or poor
$150 upfront deposit ties up funds
Pool closed during some stays
Occasional lack of hot water and missing toiletries (soap/body wash)

Categories

Cleanliness
7.5
Mixed reports: several guests called rooms 'very clean' while multiple reviews mention mildew, pet urine odor, musty AC smell, flying insects and missing soap — overall slightly below target.
Service
9.5
Generally very positive: numerous mentions of helpful, friendly staff (names like Pansie/Pansy and Max called out). A few check-in issues and one employee used profanity, but service is a strong point overall.
Location
9
Frequently described as convenient, quiet and with plenty of parking; a few rooms back onto the highway where truck noise was noted.
Room Quality
7.6
Rooms often clean and comfortable with good beds, but recurring issues (musty/mildew smells, occasional lack of hot water, no tub in some rooms) reduce the score.
Amenities
7.6
Mixed: gym is liked, but the pool being closed, basic/poor breakfast and missing toiletries (soap/body wash) lower the amenity experience.
Value for Money
8.6
Several guests noted good price and availability; however the $150 upfront deposit tying up funds and a few price complaints slightly temper the value perception.
Food and Beverage
7.4
Breakfast described multiple times as basic or not good despite friendly staff serving it — overall below target for F&B quality.
Overall Experience
8.4
Overall pleasant and relaxing stays for many guests thanks to helpful staff, cleanliness in many rooms, location and comfort; offset by intermittent check-in problems, odors in some rooms, and occasional lack of hot water.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:10

Property Description

Convenient Location
Located off Highway 63, Jonesboro Inn & Suites offers easy access to Arkansas State University and nearby attractions.

Comfortable Accommodation
Each room is equipped with modern amenities such as free WiFi, a flat-screen TV, microwave, fridge, and coffee maker, ensuring a comfortable stay.

Great Facilities
Enjoy complimentary access to the fitness room, outdoor pool, business center, and laundry facilities during your stay at Jonesboro Inn & Suites.

Book now for a relaxing and convenient stay at Jonesboro Inn & Suites, your home away from home in Jonesboro, Arkansas.

Important information:

Local Guests within a 50-mile radius of the hotel will not be admitted, this is verified using address listed on Government ID.
Prepaid / Reloadable Cards / Cash App / Venmo / Chime / PayPal and many cards alike are not accepted.
Guests checking in must be over the age of 21 at time of check in.
Incidental Deposits starting at $150 USD.
Upon check-in physical photo identification and physical credit card is required.
Contactless Apple/Samsung pay are not accepted.
Screenshots of Identification Cards and Credit Cards are not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JBR

Location

Guest Reviews

8.2
Based on 1123 reviews
Cleanliness: 7.5
Service: 9.5
Location: 9
Room Quality: 7.6
Amenities: 7.6
Value for Money: 8.6
Food and Beverage: 7.4
Overall Experience: 8.4
B
Bernard • solo_traveller • us
10
Pros:

Very helpful staff and reasonable pet fee.

2026-10-29 • via Nuitee
G
Geraldine • family_with_children • us
9
Pros:

Nice, comfortable, and clean hotel. Location was convenient.
Front desk staff was friendly.

Cons:

Two of the four rooms were on backside of the highway, which wasn't horrible, but you could still hear trucks.
Asked for body wash to be refilled, but didn't happen til the next day before we were checking out.

2026-10-20 • via Nuitee
L
Leslie • couple • us
8
2026-10-15 • via Nuitee
T
Thor • family_with_children • us
8
2026-10-15 • via Nuitee
K
kim • solo_traveller • us
7
Review
Pros:

Very convenient area

Cons:

All employees were fine except one employee that was checking us in on Sat evening around 4pm, this person was ok with the exception of saying F✨CK over and over when something wasn't working with the check in, it wasn't whispered either, very irritating, the other employees were great, but the repeated Profanity got old, Thank YOU

2026-10-08 • via Nuitee
A
Alex Mergus • solo_traveller • us
9
Pros:

Staff was nice and friendly. Hotel looked new. The room and the lobby looked clean and smelled good!

Cons:

Breakfast was good by basic.

2026-09-18 • via Nuitee
T
Timothy • solo_traveller • us
10
Pros:

Everything

2026-09-17 • via Nuitee
P
Patterson-Pan • couple • us
1
2026-09-16 • via Nuitee
M
McClendon • family_with_children • us
7
Great stay, not so great check in experience.
Pros:

Very clean, comfy, great location, and plenty of parking!

Cons:

The check in could use improvement. I booked using booking.com and when I arrived they said that they did not have a reservation for me. Once I retrieved my phone and gave them the confirmation number, they found and completed my check in for one of my rooms, I booked two. I then told him AGAIN that I had two rooms, he said that he only seen one and then made me wait until he finished other guest even though I was still at the counter for my turn. I felt very brushed off and it took way longer than it needed to. Also, they charge you a $150 deposit at check in and it is not a pending charge, they charge it in total with the room, so you have to wait to receive your deposit back.

2026-09-14 • via Nuitee
H
Hannah • couple • us
10
Very relaxing
Pros:

The room was extraordinarily clean, the staff members were very helpful and kind, and overall we had a fantastic experience.

Cons:

No complaints

2026-09-14 • via Nuitee
D
Diana • couple • us
8
Cons:

Breakfast was bad, the lady was awesome.. the food itself not good

2026-09-13 • via Nuitee
C
chris • couple • us
9
2026-09-13 • via Nuitee
J
Juenessee • solo_traveller • us
10
2026-09-09 • via Nuitee
V
Venterria • couple • us
10
It was pleasant. Max at the front desk was a GEM!!
Pros:

The quietness and location.

Cons:

The room had a musty smell.

2026-09-07 • via Nuitee
D
Darkhan • solo_traveller • us
10
2026-09-04 • via Nuitee
F
Felicia • couple • us
10
Very relaxing and calming.
Pros:

Clean and quiet

Cons:

NA

2026-09-03 • via Nuitee
G
Gene • solo_traveller • us
8
2026-09-02 • via Nuitee
J
JoDee • couple • us
4
We would not stay again but it’s mainly about the odor in the rooms. The staff was very kind and tried their best. We l
Pros:

The staff was very friendly. Pansie was very helpful and friendly.

Cons:

Our first room smelled like mildew and pet urine. We moved rooms and then just had a terrible mildew smell from the air conditioner. They really need a good cleaning.

2026-09-01 • via Nuitee
G
Gayle • couple • us
8
Was nice other than having to have soap brought up.
Pros:

Pretty
Convenient

Cons:

No hand soap or bath soap

2026-08-30 • via Nuitee
A
Amber • extended_group • us
10
2026-08-28 • via Nuitee