Holiday Inn Express Show Low by IHG

Hotels
•
Holiday Inn Express
8.4 (285 reviews)
151 West Deuce Of Clubs , Show Low , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (multiple mentions; named employees praised)
Convenient, central location for restaurants/attractions
Good amenities: indoor pool/hot tub, jacuzzi, fitness center, 24/7 coffee
Clean rooms reported by several guests
Comfortable suites for many guests and strong overall service
Cons:
Some rooms small, dingy, or had fixture problems (shower head falling)
Inconsistent bed comfort — at least one very hard mattress (required extra topper)
Perceived high cost/value concerns (several guests called it overpriced)
Noise issues for some guests (road noise; an early-morning fight above)
Mixed breakfast quality (excellent for some, poor for others)

Categories

Cleanliness
8.3
Mostly clean rooms reported (explicitly noted 'Rooms were clean'), though a few guests described dingy rooms and a shower that caused puddles, so overall slightly above average cleanliness with some issues.
Service
9.3
Service is a clear strength: multiple guests praised friendly, helpful staff (named staff like Jennifer highlighted) and 24/7 coffee; consistently positive agent interactions throughout reviews.
Location
8.4
Location is generally convenient and central for dining/attractions, though a few guests noted road noise or an undesirable view; overall location matches the target overall rating.
Room Quality
7.7
Mixed room quality: some guests loved spacious suites and large jacuzzi, while others reported tiny/dingy rooms, very hard mattresses (room 115) and issues with pillows and shower fixtures — below average for room comfort.
Amenities
9
Amenities are strong: indoor pool/hot tub (sometimes private), indoor skywalk, fitness center and 24/7 coffee were noted positively; guests enjoyed available facilities.
Value for Money
7.2
Several guests felt the cost was high or excessive for what was provided; repeated comments about price versus experience lower the value score.
Food and Beverage
8.2
Food feedback is mixed: some guests called the breakfast 'fantastic' while others found it poor; breakfast timing appreciated for early events. Overall slightly above average with varied opinions.
Overall Experience
9.1
Overall sentiment skews positive: multiple glowing stays ('possibly the best hotel stay', 'would stay again', 'we will definitely be back') and consistent friendly service outweigh isolated negatives, giving a strong overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:09

Property Description

Indulge in Relaxation
Unwind in our indoor pool and hot tub after a day of exploring Fool Hollow Lake. Enjoy free Wi-Fi and entertainment on a flat-screen TV in every room.

Convenience at Your Fingertips
Each room is equipped with a microwave, refrigerator, and coffee-making facilities. Feel at home with en suite bathrooms, a seating area, and more amenities for your comfort.

Stay Active and Refreshed
Take advantage of our fitness center and guest launderette. Explore Petrified Forest National Park or play a round of golf at Torreon Golf Club, just a short drive away.

Book your stay at Holiday Inn Express Show Low for a memorable getaway.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SOW

Location

Guest Reviews

8.4
Based on 285 reviews
Cleanliness: 8.3
Service: 9.3
Location: 8.4
Room Quality: 7.7
Amenities: 9
Value for Money: 7.2
Food and Beverage: 8.2
Overall Experience: 9.1
H
Hirschey • family_with_children • us
9
Pros:

Nice location , food was good, firm mattresses, hot shower,not new but well kept

2026-11-06 • via Nuitee
J
Joe • family_with_children • us
5
2026-11-05 • via Nuitee
W
William • couple • us
8
2026-10-28 • via Nuitee
D
David • solo_traveller • us
10
2026-10-27 • via Nuitee
D
David • solo_traveller • us
10
2026-10-27 • via Nuitee
C
Cindy • couple • us
10
2026-10-23 • via Nuitee
D
David • couple • us
9
A comfortable stop before completing our trip to New Mexico for the week.
Pros:

It was fine.

Cons:

Nothing.

2026-10-13 • via Nuitee
A
Anthony • couple • gb
8
2026-10-12 • via Nuitee
B
Brenda • extended_group • us
10
2026-10-08 • via Nuitee
M
Martin • couple • us
10
2026-09-16 • via Nuitee
M
mathieu • couple • fr
9
2026-09-03 • via Nuitee
R
Rinda • couple • us
10
Pros:

The staff was very nice at this location. Always helpful.

Cons:

There was a 4:00 am fight in the room above of that went on for 30 minutes. Someone should have been contacted.

2026-09-02 • via Nuitee
M
Michael • couple • us
10
Wonderful!!
Pros:

Quite possibly the best hotel stay we've experienced in Arizona! Had the indoor pool/hot tub to ourselves! Fantastic breakfast selection. Bed & pillows were very comfortable. Our huge bathroom had a large jaccuzi. Especially liked the indoor skywalk connecting both buildings.

Cons:

Access to the "East Wing" building from the parking area is a bid funky (mostly exits only), but workable.

2026-08-31 • via Nuitee
J
jeanine • couple • us
10
2026-08-27 • via Nuitee
C
Clinton • solo_traveller • us
10
2026-08-15 • via Nuitee
R
Rinda • couple • us
9
2026-08-07 • via Nuitee
B
Brian • couple • us
10
2026-08-03 • via Nuitee
J
James • solo_traveller • us
8
Almost the perfect hotel...I spent more but got micro.inn type matress
Pros:

Nice place friendly staff

Cons:

R. 115. The beds are as hard as concrete......could have just removed the beds and slept on the ground....had to buy a 3inch memory foam pad to make it even bareable....room 120 bed where much softer......thats my only complaint

2026-07-25 • via Nuitee
A
A Sojourner • solo_traveller • us
10
Convenient location, and wonderful stay.
Cons:

Slightly overpriced.

2026-07-15 • via Nuitee
R
Ruth • solo_traveller • us
10
Pros:

Everything absolutely Everything, wonderful people all around, great breakfasts, super comfortable suite , we will definitely be back

Cons:

Nothing

2026-07-14 • via Nuitee